Mercu Summer Suites KLCC By Minutepointhome

Prima locatie in het centrum, met op loopafstand de Petronas en KLCC.

Het appartement kan een goede upgrade gebruiken. De airco in de slaapkamer deed het niet en zag er ook uit alsof ie het al een poos niet meer gedaan had, de afstandsbediening ervan ontbrak tevens. De plafondventilators in de woon- en slaapkamer deden het wel, maar van de betreffende afstandsbedieningen waren de batterijen op. Met de slaapkamerdeur open kon je gelukkig nog een beetje profiteren van de airco in de woonkamer. De bedden waren smoezelig. Wij hadden een appartement met balkon, maar met uitzicht op een grote en hoge flat er tegenover, met moeite kon je nog net de lucht zien. De buiten-unit van de airco (op het balkon) maakte veel lawaai en was helaas goed te horen in de slaapkamer. Het appartement moest bij check-in contant worden betaald, echter de betreffende sleutelmedewerker had geen wisselgeld en zou het de volgende dag brengen. Niet ontvangen helaas, gelukkig ging het maar om een klein bedrag. Daar we maar een paar dagen in KL waren en vroeg vertrokken zijn we hier niet meer achteraan gegaan. De positieve reviews van Booking.com waren helaas niet van toepassing op ons appartement. Waarschijnlijk gaat het hier om een groot complex met veel appartementen, met verschillende kwaliteiten.

Responsive Host

Nothing

El apartamento bastante accesible a la zona de las torres y cerca de parada de monorail, 10.minutos. La piscina en el mismo piso. Lavadora y frigo.

Limpieza .... Las sabanas tenían un color que serian blancas en origen pero ahora eran de un gris que daba cosita. Tenía menaje de cocina muy básico. Quise usar la sartén viejísima que había porque allí los desayunos que encuentras son de comida consistente de la que comen en el pais a todas horas y compré pan de molde , mermelada , mantequilla, para desayunar allí y sorpresa!! La sartén no era de inducción pero si la vitro, así que allí se quedó todo, porque la sarter no servía. Me preguntó para que dejarían esa sartén allí. No ponen toalla de manos y papel higiénico , 3 rollos usados. Un paño de cocina asquerosillo que daba cosa y un estropajo lleno de moho. Detergente si habia. El baño no lo habían limpiado en tiempo. 2 toallas de baño para los 6 días que estuvimos , una estaba decente y la otra tenía ronchones que le faltaba la felpa y del mismo color que las sábanas. El colchón cómodo pero el somier sonada al darte la vuelta y las almohadas, había 2, una para cada uno.una de ellas era baja y la otra alta. 4 perchas viejas .

La posizione è molto comoda, 10 minuti a piedi dalle petronas tower e con un piazzale di fronte per chiamare i Grab con cui muoversi. Al piano terra del palazzo c’è un supermercato aperto H24 in cui poter fare piccole spese per la colazione o l’acqua.

La camera era piena di piccole formiche anche nel letto e nel tavolo, tanto che siamo dovuti andare a prendere uno spray anti formiche e spruzzarlo ovunque. Le lenzuola erano macchiate, probabilmente erano lavate ma le vecchie macchie erano rimaste

Номер нам достался с потрясающим видом на город, особенно в ночное время. В пешей доступности знаменитые Башни Близнецы Петронас. Внизу отеля, на 1 этаже круглосуточный минимаркет, есть в нем все, от готовой еды до мыла, порошков, посуды. Однозначно рекомендую этот отель и хозяина. Спасибо. Обязательно в следующий раз остановимся в этом отеле.

Staff always available (by phone, as they don't have a physical reception)

At my arrival the apartment was not very clean, I had to ask to clean it again in order to better enjoy my stay. But even after that, I myself would've not considered it "clean".

Easy parking and affordable price.. near city centre.. spacious room.. nice staff

By the time i checked in, they repair the lock on the door.. so i was staying there with a hole on my door.. i just put a towel on the hole.. safe for the night..

location acceptable with groceries store just down stairs and swimming pool is clean

unit I stayed not maintain well. Chair broken and my wife fell, room smell bed, the oven not functioning, the mattress is not fit for 2 person to sleep...cause a back achne to me and my wife...and I.must say this unit is spooky...

All

Internet cannot access 😭

eatries are there near by for indian restaraunts need to go near bukit bintang

Easy check in and responsive staff

The property was neat abs clean

Location

TV remote not working.. Cleanliness can be better..

The man came within a short tome to show us into the room. They had a flexible arrival and departure time as we only needed 4 hours sleep as a stopover in KL

All we needed was a bed & shower so they were great.

Very easy to check in. Mr Rana, our contact for the property was very responsive and very helpful.

I can’t say anything, the bed linen was not replaced in the room. The whole bed was covered in woman's hair. The taps in the bathroom and kitchen are broken. There were remnants of shampoo and shower gel on the floor in the shower stall. There is hair and dirt all over the apartment. Under the bed is a graveyard of dust and hair. Internet is very slow. The connection to the TV always breaks. There was only a good view of the TV Tower.

The owner realized that the cost of 240 RM per night and dirt are incompatible and moved me to another clean apartment, but which was half the size. The cost of this suite is 140 РМ per night at booking. View from the balcony to the cemetery. He refused to refund the difference in price. Five nights 500 RM I actually gave it to this man. He just deceived me. For some reason the support service is not responding. Sadly. The trip was ruined.

Value for money

Nice staff, very helpful and responsive. Cool landscape from the window. Great balcony and Room equipment.

The room was as cheap and nasty as you get. The host was apologetic that the bed falls to bits and the curtains don't cover the windows

Comfortable,clean and also the owner are really friendly

The helpful Mr Rana

May need to change the curtains

Location was good.

Not clean, dirty linen on arrival had to be changed. Not enough kitchen utensils supplied Not even a full set of cutlery with knife for eating & Not even a strainer for rice in a Malaysia country that eats it ,odd bowls & plates stained ,hot plate fir cooking dangerous could not even read number for heat. Dirty reused kitchen sponge for dishes & cheap detergent. Fridge Not clean after previous customer. Lounge uncomfortable & full of dirt behind cushion seats & under never been cleaned. Floor dirty ask for a mop which we were left but useless & floors were dirty as broom supplied old & dustpan would not collect dirt appropriately. No ventilation to bathroom & no hot water for 5 days even though owner explained leave switch on as we did still cold temperature. The pool area was not satisfactory, and no where comfortable to sit . Location was the best for our needs.

It's the best place to stay.

Nice view at balcony.Great Locations.

Need improvement.Please repair your light at the bedroom.Change the bidet spray at the toilet.Vaccum the floor properly.Hang the curtains properly.

Nice interior design Polite & helpful property manager

Could be cleaner The property is managed by a private person. It took me more than half an hour to reach him for the check out.

Nothing

Time wait agent so long time.. 45min i stay at lobby for check out.i text him not reply.. Then i call many time him still sleeping. He's not say sorry to me. My room aircond not working i slept very hot.. The agent said i not adjust timer. Still said im wrong bcos not tell him earlier. Pillows just two and pillows very thin. Not provided extra pillows. The bed not comfortable. Bed frame wood and sound want broken. Blankets very thin. Door still use old key.. Paking car paid as hour u paking. Not free.

Central location, close to the Petronas Twin Towers Supermarket & coffee shop inside the building Spacious

Could be cleaner

No fuss prompt check in and out response Well appointed apartment, excellent location. I have stayed at Summer Suites previously and enjoyed finding the best fit for my needs in a complex. Unfortunately that time I was with the wrong landlord. I travel alot and experience many things that a weary traveller should not have to put up with, but the service here was great thank you very much. I will definitely be staying here again with 'Minutepointhome' on my next trip to KL.

Nothing This IS my home away from home

Location was excellent. In the middle of the city, walking distance to several iconic buildings such as KLCC, Menara KL and etc.

If you are driving, additional charges for parking. Weekend maximum rate is RM5/entry, weekday is RM15/entry. Need to change bedsheet and comforter (seem old and worn out)