Superior Maya Kuala Lumpur

Very clean, good place, good ventilation. Right opposite the train station. Very easy to find foods

Free parking was the reason I booked it. Excellent location. Many good restaurants around at low cost. Friendly helping staff. No disturbance at all.

Good experience. Well equipped, spacious room with fresh linens. Felt secure. Has a great mini market nearby, great foods. Walking distance to train station. High recommend

Nothing at all.

DO NOT BOOK: Unclean conditions and unbelievable management. I checked into a room completely unfit for habitation. (1) The Owner's Excuse: When I messaged the owner asking why there were piles of previous guests' garbage left on the balcony, their exact written reply was: "yes cuz the balcony is not inside your room." They openly admit to leaving trash on the premises. (2) Hygiene Failures: The interior was no better. The unit reeked of unpleasant smells (like cigarette or men's body odour), and the bedsheets were heavily worn, faded in colour and didn't smell fresh. Not worth paying MYR 254.00 (3) The Penalty Trap: After sending photos of the mess and requesting to cancel, the host refused to waive the petty MYR 50.54 cancellation fee. Absolutely unsanitary with a completely bizarre management attitude. Upon entering, the unit reeked of smells (like cigarette or men's body odour), the room was a mess, and the bedsheets were heavily worn. The worst part was the balcony, which was piled with the previous guests' unemptied garbage. When I messaged the owner asking why there was trash everywhere, their exact reply was: "yes cuz the balcony is not inside your room." They actually believe leaving garbage right outside your glass door is acceptable hospitality. When I tried to cancel due to these unlivable conditions, they rejected the request to pocket a petty MYR 50.54 fee. Do not book here; you will get a dirty room and an owner who actively defends leaving trash on the property. They rent out foul-smelling rooms, leave trash at your door on purpose, and trap you with fees. Avoid at all costs.

The location was perfect!

I like the quiet and clean room, and the living room. The service was great.

Overall was a good experience. The staff was friendly, recommended a lot of tourist places around including bars with nice sky view. Soft bed basic amenities and facilities. All good. Highly recommended!

Cleanliness, comfortable room, bed linen and pillows smelled good. 2 elevators to go up, AC was functioning and toilet had hot shower. The room was great, manager was very helpful. Great value.

Not yet found

I really liked the room because it was comfortable and big. It was also very clean which made me feel relaxed. Bathroom with mainly grey color and big enough for a big man like me. I appreciated that it had everything I needed

Satisfied with the room that we got. It looked like it was advertised. Very spacious and clean. Water heater microwave fidge all worked well. The staff was proactive and helpful, no issue with check in and out. I had a very comfortable stay. There is also some convenience stores nearby.

I was upgraded for free. Spacious and value for money. Internet was fast. The staff was more than helpful to accommodate your stay, very attentive.

La chambre était grande et propre une belle salle de bains cuisine et salon confortable

Ce qui a été gênant le bruit des voitures dans la rues qu’on entend toute la nuit. Pas de double vitrage aux fenêtres dommage à savoir si tous les appartements ne sont pas côtés rues ou à l arrière

Stopped over for one night. We were mostly outside so didnt stay much in the room but everything was ok, comfortable and clean. We checked out early in the morning very fast. No hassle.

NOTHING

We left immediately. When I called booking to complain about this place and owner the owner replied to booking with this huge lie claiming I was “yelling” at his staff” and it looks like I was going to hit her. It was the most ridiculous thing I have ever heard. We left and filed a police report. The police told him his is a common scam they do. DONT BOOK

The room was cozy. Bathroom was big with separated toilet and bath area we liked it a lot. Hair dryer provided. Water pressure were good. Safe to stay.

Stayed here more than a week, overall had a good experience. The balcony was huge for relaxing and enjoying the nights. The environment was pleasant, location was convenient to go around the city.

Pleasant stay overall. The room was quite large for budget room in KL. Bed was soft. Nice view from the swimming pool.

Check in and out was easy and fast. Nice to have washing machine. Good foods nearby in open food restaurants. Room was clean and well maintained. Highly recommended!

全部不满意，100% 欺骗型酒店，请大家远离！ All dissatisfied, 100% deceptive hotel, please stay away！

这个酒店是我在 booking 上订过最差，最有欺 欺骗，服务最差，最吵闹的酒店没有之一，有史以来最差的体验。下面我会一一分析： This hotel is the worst and most deceptive hotel I have ever booked on booking.com. Deception, the worst service, the noisiest hotel, the worst experience ever. I will analyze them one by one below: 1、欺诈型定价，当你以价格排名搜索时会看到它设施不错价格很低，评分不错，实际上这一切都是假的，当你开始预定一切都很便宜，但是等到支付页面你会看到“可能会有额外收费”，正常情况旅游税和 10-15%的服务费是可以接受的，但是等最后支付阶段，他们使用最小的文字最不显眼的地方标准了很多不可思议的收费，包括：64RM/晚服务费，38RM/晚清洁费，9RM的床单费，54RM/6晚的“其他”，支付很快完成 ，然后等发现支付很多金额之后它显示不可以退款。是的，他们就是以如此无耻的态度获得订单。欺诈、诱导、不可撤销！ 2、一整天和深夜超高分贝的噪音：这个地方靠近火车站，也靠近高速公路，一整天都有可怕的噪音，在深夜有很多人骑摩托车发出轰轰隆隆的声音，无法入睡。房主和工作人员并不就此进行处理，他们只会推脱是外部噪音，玻璃几乎没隔音。 3、区域偏僻、周边只有几个可怜的小店，离市区很远，可以买到的食物有限。这就是这个老板为什么使用欺诈型的价格条件和诱导性的预定查看获得订房的根本原因。远离！ 4、如果在厨房的桌子边吃任何甜的水果面包等，碎屑会吸来密密麻麻的白蚁， 5、没有任何服务提供清洁的服务，但是收取很多服务费 6、霸王条款，绝对拒绝退费，如果你预定完了或者你入住了，糟糕的体验你需要更换或者退费，房主会不理睬你的请求并推给booking平台，并拒绝退费和处理你的任何问题，在一个居民区， 7、请所有人看到评论后，立刻远离这家欺诈型的店， 8、当你退房后，房主会在你还不知情的情况下默认了你给予极好的评价，甚至是在午夜，可是那个时间我已经睡了，直到我发现了并通过booking投诉，才获得这次评论的机会

Yes but if they give directions right after as booking done of the residence so it will be easier for guests. Plus the security asking for house number so I suggest mentioned in advance the house number is better

House identification process

The room was clean and security was very good. Iron facilities were available which really convenient. Bathroom also clean and good smell.

Affordable and clean room, close to the city centre and attractions.

Rooms were clean and cozy. Useful AC for KL heat and good amenities for our stay inside the unit. Short walk to train station. Shops nearby were useful.

The taxi driver from the airport to this location was one of the most rude, incompetent, unprofessional, exploitative, & opportunistic people I have ever come across! Firstly he drove us to the WRONG hotel & left us there. This is AFTER I put in the address for him into his GPS. I don't know why he didn't know where to drop us in advance. When we called him, we had to beg him to take us to the proper location. He eventually did but the owners gave us no instruction in how to get into the condo & the guards would not let us in unless we had the proper info which was not provided to us in advance (block #, floor #, and unit #). It didn't help that they didn't speak English. As a result of this, the driver told us to get out of his car despite the fact that we were traveling & in a foreign country with 3 suitcases & 2 children - including a 2-month old!! He then demanded I give him DOUBLE pay for having to pick us up from the wrong hotel that HE dropped us at. I flat out refused. Eventually we were able to get in after the owner finally responded with the info the guards requested. However, once we got to the N block, we had no way of getting in!!! We were stuck outside with our luggage & crying children & when we called the guards on the intercom system they hung up on us because they didn't speak English!!! Eventually we asked one of the residents who was entering if we could enter with him (despite this being not allowed according to the signage). The owners of the unit gave us no prior instruction of how to get into the unit and the access card was INSIDE the room we were staying at!!! How in the world did they expect us to get in if the access card is INSIDE the unit??!!? The story doesn't end there. When we got finally got inside exhausted after our travels and ordeal with the driver and condo, we found another man inside the house we were supposed to be staying at!!!

Nichts

Beim Einchecken stellte sich heraus, dass es sich nicht um eine Wohnung handelte, sondern nur um ein Zimmer mit Dusche. Es stellte sich außerdem heraus, dass eine zusätzliche Gebühr für die tägliche Reinigung anfiel – ein Betrag, der den Zimmerpreis überstieg. Und von Sauberkeit konnte keine Rede sein: Überall Haare, klebriger Schmutz in den Ecken, die Bettwäsche fettig, stinkend und ausgewaschen, die Böden und Wände schmutzig, seit Langem ungewaschen und ungestrichen, und die Gemeinschaftstoilette im Erdgeschoss war sauberer als die im Zimmer. Die Gemeinschaftsküche war so dreckig, dass man weder die Schranktüren noch die Kochfläche anfassen konnte… Und trotzdem behauptete die Person beim Check-in, die Reinigung sei erst kurz vor unserer Ankunft erfolgt… Frechheit!

The location is good very close to the main city center, which made it easy and convenient to explore everything around, would absolutely choose to stay here again next time. I was surprised with the incredible view from my window of the Twin Towers. The pool was another big highlight: clean and relaxing.

Had a pleasant stay. I travelled alone so the room was spacious enough for me. Hot shower worked well. High recommended!

Safe place and pet friendly. The room was simple but good and functional. Enough cutlery for a short stay

The space and location

Near train station

Good clean room, convenient with good pool view. Staff were easy to reach out.

Great location for budget friendly alternative in KL. Comfortable room - soft bed - safe place. Surrounding with halah restaurants.

Enjoyed my stay. Extended one more day. The lady staff were so understanding and helpful, speak good English. Very professional and respectful.

Nothing really . The owners are so rude and arrogant . They are not professional and truthful. The day l arrived in Malaysia l called them for directions and they started telling me different stories yet l had paid 2 weeks earlier. You can book this place at your own risk

The people who handle calls are so pathetic. They don’t have any sense of business ethics.

It was a pleasant stay. Good room with soft comfy bed. Nice twin tower view. Staff were very accommodating

The location is very nice, and it is very peaceful.

no

Staff were responsive, problems were solved quicklyx overall it was a nice experience. Facilities was good for the price

Checked in late at 2am but wasnt being charged anything. The staff were responsive and very welcoming. Great view from my room. Convenience store and ATM available nearby. Good place to stay.

Loved this place. I worked remotely during my stay and the internet was super reliable. The pool and gym were a nice bonus. Totally recommend it for anyone working remotely and traveling in KL.

The room was spacious, well furnished and clean. Kitchen was fully equipped. Location is great, restaurants and public transport nearby. Very convenient! 24 hours security made me feel safe. Staff were responsive and helpful with any queries. Great value for money

Nice stay before my flight. Location is good. Clean and comfortable.

The view

The door locks of the interior room wasn’t working

Clean apartment. Near to public transport and eateries. The coordinator was punctual and friendly. Will sure stay again.

It was a beautiful stay, nice pool but gym need more air conditioner. The property is in a good location and the management responses were swift.

Security can’t speak much english.

Lovely stay! We forgot the room key card inside our room but they didnt charge us anything. Appreciate the great hospitality and we enjoyed our stay here.

- The property's official name is <Seri Maya Condominium> and it's a 5-minute walk from the Setiawangsa LRT Station. - Convenience stores and restaurants are a 3-minute walk away. - Security guards control all access at the condominium's main gate (unregistered guests are not allowed). - Each block has a resident-only entrance. - CCTV cameras monitor the common living areas within the property. - The bed mattress and pillows are comfortable in my opinion. - Bed and pillow sheets can be changed and cleaned upon request. - A washing machine, balcony, and three drying racks are provided for daily laundry and drying (if you wash your clothes in the evening, they will be dry the next morning).

- When I was asked to send my reservation details from Boooking.com during a contactless check-in, I sent a screenshot to host by WhatsApp. After checking out, the host arbitrarily 9point review herself. The host is manipulating the rating. - The road from LRT Setiawangsa Station to the accommodation requires crossing an overpass (Total 100 steps). - Seri Maya Condominiums-Block N (the accommodation provided) is traversed by three main roads: a public road, an elevated highway, and the LRT. This can occur until after midnight, making it difficult for some people to get a good night's sleep. - All the windows in the accommodation are poorly insulated and soundproofed, and the room temperature rises within 10 minutes of turning off the air conditioner. - The USB fan, no bigger than the palm of your hand, provided with the air conditioner was of little help. - The air conditioner is very noisy when running, but its performance is not commensurate with the noise. - Me and Room 1 Guest discovered by chance on the first day of check-in that the locks and keys for Room 1 and Room 3 were identical. - After reporting this, they sent a staff member to check, which should have been a minute. However, it took 15-20 minutes. I was unable to leave the property until the locks and keys were replaced and the old keys were collected (8:00 PM). - Insufficient guidance was provided before and after check-in. The information was provided at 3:30 AM the next morning, along with information that had not been provided before or after check-in. - I never received a single apology from the host when these things happened during my stay. - In Room 3, the gap between the door and the door frame was quite large, making it easy for a malicious person to open the lock if they wanted to.

I’ve really been enjoying my stay here so much so that I’ve decided to extend it for another week! The place is spacious, clean, and feels very safe, which is important to me. It’s been a comfortable and relaxing experience so far. Highly recommend for anyone looking for a secure place to stay.

We stayed as a group of 3 and had a great experience! The price was quite cheap in city center. The location was super convenient, and everything was clean and as expected. Great value for money – would definitely recommend!

If you’re looking for a budget friendly stay it’s where you should stay with Twin Tower view. Many foods places here. I really liked it.

Room was lovely and spotless clean.

We got a nice room with a beautiful view of the city and the Twin Tower! there is also a great gym and a pool to use for free, we did not have time to see it but i highly recommend checking that out. Bed is super comfy and the shower is nice and warm. The staff who gave us the key was very attentive to our request, also, when we had bulbs issue someone came to check that out and it was fixed! The train station is close by also. So yes, if you come over for just a few days give it a go, it is the perfect position and place where to stay in Kuala Lumpur center!!

Super comfortable. The bed was thick, air conditioning worked well, bathroom was spacious. Big kitchen but I didnt use, but it looked nice and clean. Location also good as walk distance to train station.

Came back here after one month travelling around Malaysia, I was upgraded to a bigger room with no charge. I’m really satisfied with the hospitality. Overall awesome. I’m very happy with this stay.

Opposite lrt station which is convenient and the staff was nice! Room has a good size

It was clean and well-maintained. I enjoyed the view from my room, a beautiful view of Twin Tower and the city. The location is very convenient, just about a 5-minute walk to train station. There are plenty of local restaurants nearby. The staff and security were also very friendly and helpful.

loud noise. very loud noise. a yellow dirty towel with hairs sticking in it, I didn't use. the AC is weak and old, it's in a whole in the wall. they make you feel uncomfortable as they want you to check-in before 9pm. the check out time is at noon.

it's fraud. they ask 50 myr fee for nothing. the cleaning fee is 69 myr. of course a 30 myr price sounds cheap but it's not, especially not for what you get. my worst stay since very long. no hospitality. the door doesn't close smoothly. take it as an advice: don't go here. 100 myr deposit seems misleading, as they won't ask you for it. it is only written online to gives you the idea the price you will pay is actually 100 myr less. but it's not.

The staff are very friendly and helpful. We had toilet issue when we first checked in but it was fixed right away. The room was cleaned regularly and kept spotless. We traveled with our 7 year old child and felt very safe here throughout our stay. Everything was perfect and we were satisfied.

This was my second time staying here, and I came back for almost 2 weeks cus of the excellent hospitality. I was pleasantly surprised to be upgraded to a bigger room with at extra cost. The staff were kind and attentive throughout our stay. We felt very safe with 24/7 security.

I really enjoyed my stay here. The hospitality was top notch. The staff were very responsive and welcoming. The room was cleaned thoroughly, and the bed was thick and super comfortable. I ended up extending my stay cuz everything was good. Highly recommend

Clean room, location and facilities good. My room got twin tower view.

I had a pleasant stay for my business trip to KL. I arrived late around 3AM after a long drive and I was impressed with how smooth the check-in process was. I got my room very quickly. One of the main reasons I booked this place was the free car parking, super convenient! Will book again for my next trip.

Good price for peak season! Close to public transport and close to the Twin Towers. Peaceful area with no blocked view from the window. Very clean, the cleaner came often. I really enjoyed my stay and highly recommend it!

Very good!

Value for money and great customer service!

perfeita!

Booked again for next week.

Loved the stay, came back here again. Good room good location, surrounded by 24/7 convenience stores, great choice for a night owl like me. Free car parking also a big plus.

The overall atmosphere was quiet and relaxing. The highlight was the swimming pool, clean and well maintained, perfect for relaxing or getting in a few laps. The gymnasium was also equipped with everything I needed for a good workout and not crowded.

Check in process was really fast. Good location. Swimming pool gym all facilities good.

The stay was generally pleasant. The location is good and convenient with free parking car.

It was a good experience.

Clean and convenient. Located in the city center with lots of foods options.

It was not clean

Very loud traffic

Exceptional stay! The room was thoroughly cleaned almost daily – truly exceeded my expectations. What stood out most was the staff's genuine friendliness. they consistently took the initiative to check if everything was comfortable. Felt well-cared for throughout my trip. Highly recommend for a spotless, welcoming experience!

Come back here again. Everything was good. Clean room, perfect location, and friendly staff. I like the swimming pool.

I missed the flight so stayed here again. Loved the stay. The hospitality is top notch. Very safe place and close to train station, easy to go anywhere.

Free car parking and convenient to commute around. No restrictions no hidden. Highly recommend!

I was skeptical in the beginning but felt great at the moment I arrive there. The room was spacious and I never being charged anything extra. And I like the comfy bed.

Came back here again after my Penang trip. The hospitality was amazing, smooth self check-in only took a few minutes. The location is so convenient that many convenience stores and restaurants surrounding. I bought a 1.5L bottle of water with less than 1 ringgit in the convenience store. Love it! It was the great stay to unwind after a long day.

Everything was ok.

Amazing stay with a stunning Twin Tower view. Thick bed and comfy, no extra charges. Worth the stay.

Clean roôm, location is perfect. Only 5 mins in train to twin tower.

The place was clean, cozy and exactly as described. The manager was a great comminicator and made sure I had everything I needed. High recommend!

Location is perfect. The price is reasonable. I have one of the best stay ever. Will come again in summer.

The environment is super good, nice view

Bad services, so many rules in the house, no privacy, owner treated so rude, owner don’t know how to receive the guest, we just only can use one room in the house the other guest will be staying in another room, another 2 room will be occupied by other guest,no worth at all

I like wifi and air conditioner only ..

THE LOCATION IS NOT GOOD AND NOT EASY TO FIND AND WHEN I ASK SECURITY ON ENTRANCE THEY TOLD ME ITS NOT HERE..

It feels like home. The place was clean.

It was not informed ahead there was a limited usage of electricity.

They do have so many hidde. Charges , such as they charged extra for AC

Hidden charges

Nothing

Everything, went in and went back out. It's that terrible

Comfortable cozy bed nice

I’m out fr meeting sudden in night Agent sending staff to fix light didn’t inform one day earlier ?since I bring pet aft I paid 4++ the agent asking me to paid rm50 extra Why not in booking earlier posted this things ? Says pet cleaning r u gonna clean my pet ? And says pet friendly 😂 Just a super scam

it’s too expensive