Atour Hotel Shanghai Lujiazui ShanghaiCenter vs Similar Hotels

Strakke moderne inrichting.

Rooms described as very spacious with great views and large beds, but several mentions of dated furnishings, carpet wear and small maintenance needs in some rooms.

Mixed reviews; some enjoyed spacious rooms but others found them small.

Rooms are old and in need of refurbishment.

Vriendelijke personeel en heel schoon.

Rooms reported as quite clean daily with water refilled, though some reviews note outdated carpets and minor maintenance issues in parts of some rooms.

Several mentions of poor cleanliness and unkempt facilities.

Several mentions of old and poorly maintained rooms.

Goede locatie vlakbij metro.

Consistently praised: hotel is immediately above/next to metro lines (Line 4 and 14), excellent connectivity and close to amenities; many guests highlighted the superb river/high-rise views and walkable access.

Positive comments about convenient location near attractions and transport.

Great location, close to shopping and transportation.

Vriendelijk personeel.

Staff generally helpful and efficient (including generous room supplies and a birthday cake gesture), but some guests reported unfriendly/front-desk staff and impersonal check-in experiences.

Overall friendly and professional staff noted in multiple reviews.

Issues with staff responsiveness and respect towards guests.

Standard quality for this hotel tier.

Breakfast repeatedly highlighted as generous, varied and well presented (wide selection from Chinese to Western). A few guests found some repetitions or blandness on longer stays.

Positive feedback on breakfast and dining options.

Breakfast options could be improved, not very diverse.

Standard quality for this hotel tier.

Gym considered varied and usable; convenient shops below hotel and an inexpensive airport shuttle available. However, multiple guests noted the pool was closed and laundry is paid, reducing amenity satisfaction.

Good range of amenities mentioned, but some were outdated.

Basic amenities available, but some issues with air conditioning and TV quality.

Standard quality for this hotel tier.

Generally seen as good value due to prime location, large rooms and plentiful breakfast; shuttle and nearby services add to perceived value despite some maintenance or amenity shortfalls.

Some reviews indicated the hotel was overpriced for the quality.

Affordable pricing considering the location.