YAM HOTEL

Todo , fue lo mejor que nos ha pasado durante nuestro viaje , las habitaciones son hermosas , tuvimos un pequiño problema con el aire de la habitacion , y nos cambiaron directamente en otra. La verdad todos fueron muy muy atendidos. Un hermoso equipo, un hermoso hotel , hermsosas habitaciones con todo lo nécessaire!!!! Bravo !!!

Very helpful and accommodating staff, great central location, lovely suite.

Noise level in the evening, but this is due to the animals in the surrounding area (dogs, roosters).

Perfect location, gorgeous rooms, responsive and helpful staff

It’s a very beautiful property. The pools are gorgeous and the location is good. The beds are really comfortable! They clean every day.

I think the service could’ve been better, they didn’t give us a bath mat or small towels for our hands. And I asked them about it but they didn’t give us more. It would’ve been nice for someone to be a bit more present as it is a decent amount of money per night.

Room, pool, balcony, staff all great. Value for money is extremely good.

Dog next door scared the crap outta me lol but not this places fault at all.

The room was amazing. Well decorated and and with everything you can need. The staff is gentle but not present at the property, they come only for the checkin. The pool was not clean and really usable (not a big problem for me, I prefer the beach anyway).

I was expecting some hotel facilities, like a reception, the possibility to have at least breakfast there. The entrance is a bit trashy compared to how beautiful is the room

El sitio se ve que está muy nuevo y son habitaciones muy bonitas y amplias. El personal es muy atento. En nuestro caso tuvimos un pequeño problema y lo solucionaron súper rápido.

Hotel boutique maravilloso y con encanto. La cama era como disipa y el baño de los mejores de México. La playa está a 5 minutos andando y en el hotel tenían toallas, sombrillas y protector solar para los huéspedes. La cocina estaba fuera de la habitación, al lado de la piscina privada.

Por poner alguna pega, no tenía armario (aunque si un par de baldas y un perchero) y el camino que llevaba al hotel estaba poco iluminado.

La anfitriona fue muy amable, el lugar hermoso, volvería a alojarme con ellos. Había café de cortesía, linda vista.

Faltaba un poco de limpieza en el baño

En general la estancia fue buena y las instalaciones estuvieron bien. Por otro lado, me gustaría destacar y agradecer especialmente al personal que trabajaba allí, ya que fueron quienes realmente me ayudaron en todo momento. Tanto el chico del staff como Estefanía fueron muy atentos, amables y resolutivos durante toda la estancia. Sin su ayuda y disposición, la experiencia probablemente no habría sido igual de positiva. Muchas gracias a ellos por su excelente atención.

Sin embargo, el único punto negativo fue la comunicación con la administración del alojamiento. Intenté contactar a través del número proporcionado en Booking, pero al parecer correspondía al personal o asistentes de los propietarios. A través de ese contacto me facilitaron otro número para comunicarme directamente, pero lamentablemente nunca estuvo disponible y tampoco recibí respuesta posterior.

Amazing property and the staff was incredible! Friendly and keep the place spotless

Everything is amazing

super comfy bed, beautiful apartment, and the location couldn't have been better. super friendly staff and were there whenever we needed anything.

nothing!

It was close to the main streets.

My unit was a bit tired and needed a refresh.

- location - bed was very comfy - kitchen space - aesthetic - tv

- The shower pressure was poor. - Previous guests food in freezer. - No lock on the balcony door. - Barely a sea view, as the trees were covering the view. - Trees are overgrown so you cannot get much sun by the pool or balcony. - we booked this hotel to sunbathe and rest at the villa but it wasn’t possible with the amount of trees overshadowing & only 2 sun loungers available.

Clean, beautiful spaces.

Poor water pressure.

Gorgeous room! Great AC and close to everything in town!

Great mattress and bedding Nice decor, good coffee, good to have a fridge and ice

Neighbours dogs very noisey Maybe a few more hooks

Close to the action in the middle of Mazunte. Comfortable bed and bedding. Grounds swept daily. Enclosed glass, so no mosquitos. Nice room cleaning folks who helped with luggage and arranged taxi.

Buncha steps to get there. No full time reception staff. Pool wasn't heated, so swimmable only during sunny part of the day. (2 hours due to shade) No microwave. Barking dogs nearby, typical of rural Mexico. Bring earplugs.

Amazing property close to everything yet far enough away to have quiet space too. The rooms are spacious and clean and small kitchen area very handy.

Needs better signage from the street to find.

Design, modern and big room, nice stay

The design of the hotel is very nice, the location is quite central for Mazunte restaurants etc

The room service/ cleaning was strange: some days the bin in the toilet wasn't emptied, and none of the towels were changed, but the bed was made up. Other days, the bed wasn't made, but the bin was emptied. The shower had very little warm water, and kept flooding the floor. There is a lot of noise at night coming from the party venues/bars across the road. We had booked two rooms; the second room's toilet door was almost impossible to close or open, and it wasn;t fixed during our stay.

Location

The sign for the hotel was very small, very difficult to find

que no contaba con iluminación en las escaleras a la hora de llegar

Really enjoyed our stay at YAM hotel, the location is ideal right in the heart of Mazunte. The bed was extremely comfortable and the room was beautiful!

The trees surrounding the pool could be trimmed back a bit to let some more light in, the pool was in the shade for most of the day.

Location, fridge, freezer and Coffee machine

Really great location. Well appointed kitchen. Lovely staff who cleaned and made bed every day. Nice little plunge pool to cool down in evening. Nice communal outdoor area. Quiet. Big comfortable beds.

Minor thing but the light in our pool was broken. It's a bit odd to have the main communal pool right outside one of the private villas but it was fine, we used it when neighbours were out. Some more hooks to hang towels would have been useful.

Mooi, schoon en rustig verblijf!! Erg vriendelijk en behulpzaam personeel. Het uitzicht vanaf het terras is erg mooi. Zeker aan te raden voor een fijne tijd in Mazunte.

Great location and cool design, nice pool.

It was pretty unclean and the lack of proper sealing of all the windows and doors meant you essentially slept outside, so expect cockroaches and scorpions in your room. This felt like an avoidable problem. Communication was also really slow and all over WhatsApp given the reception was unmanned for our entire stay. I wouldn’t stay here again.

The location, the value for money, the swimming pool, the room and the staff. All were amazing.

The soap and shampoo smelled bad🥴

It is such a beautiful place, very spacious, well designed- it is everything & more. Such a great value for money. The staff was very helpful and friendly but very discreet at the same time. The location is also amazing - close to everything you might need.

I know some people complained about the water pressure but there is 1 super efficient trick you can use- when you turn on the shower, you must also turn on the sink faucet- just a few seconds is enough, and the pressure will normalize.

Good location, our room feel private and set back enough for the main road to be quiet.

Shower wasn’t great (very low pressure) and the lock on the apartment door was difficult to use and didn’t feel very secure.

The setting, decor , location was great! Nice pool

It doesn’t have blackouts so we woked up very early with the daylight

Très bel hôtel/appartement menant directement à la rue principale du village de Mazunte. Chambre spacieuse, grand lit et vue magnifique sur la nature et l’océan. Nous avons passé un agréable séjour.

Lavabo un peu petit et douche ouverte qui a tendance à mouiller le reste de la salle de bains.

Brilliantly designed, great location

Nothing - it was perfect

El hotel es precioso, con pocas habitaciones y separadas por vegetación, se encuentra en un lugar tranquilo. La habitación es cómoda y muy bien decorada, y las vistas a través del ventanal o de la terraza son muy bonitas. Es un lugar tranquilo e íntimo.

El baño era estrecho y un poco pequeño. Nos sorprendió el tamaño del fregadero, muy pequeño! La ducha era abierta y el desagüe no tragaba el agua bien, por lo que era muy facil inundar el resto del baño con facilidad.

Sehr schöne Unterkunft. Im Zentrum, kann daher etwas laut sein, tolle Atmosphäre und super Stil. Ein besonderer Ort. Zu Fuß ist man gleich überall.

The hotel double booked us which was completely unacceptable. It was the fault of their booking system, so not entirely their fault, but they could have realised a lot sooner. I would avoid, or double check they have your booking first!!

El cuarto era enorme, muy limpio y bien distribuido.

The staff of the hotel were fantastic! they were very friendly and answered everything when needed even if they were not in the place! They answered our reservation very fast at last minute at night and the check in process was great at midnight. They made us feel safe in our last minute situation and the attention was great! Thank you for everything, if we go back to Mazunte for sure will be staying here again!

Todo esta hermoso, muy limpio, cómodo y buena ubicación.

En recepción la mayor parte del tiempo no hay nadie

L’espai, la terrassa amb piscina i el wc que era enorme amb una dutxa àmplia. Cada dia netejaven la terrassa i la piscina. A més ens deixaven capsules de cafè per esmorzar cada matí. L’habitació compta amb AC però també amb ventilar, fet que vem agraïr molt. A més està molt ben aïllada de l’exterior per a que no entrin els insectes.

Esperavem que estiguès una mica més aïllat del bullici del poble. I les habitacións del pis de baix no considerem que es pugui dir que tinguin vistes al mar ja que quasi no es veu.

El hotel está muy cómodo y limpio. Ubicación excelente.

Falta más presencia de personal/seguridad. La recepción siempre está sola y cualquier persona puede entrar al hotel.

The room was great

Very noisy Overall facility are very weak If you do not have the top floor room, then do not sleep here Quite far from everything else in Mazunte

Tout était super, logement très beau, bien aménagé, propre, proche du centre tout en étant un peu en retrait de la grande rue

Close to the beach and restaurants…

A little slippery when it rains. Watch your step when walking down to the street.

Absolutely loved our stay here! Clean facilities and friendly staff.

Neighbourhood animals were a little noisy in the morning but nothing ear plugs won’t fix.

Nos encantó el sitio y sobre todo el mimo con el que lo cuida el personal. La ubicación es muy buena y la habitación muy bonita y cómoda.

Lo único que podemos mencionar “no tan bueno” es el suelo de fuera, ya que por el tipo de material y la humedad y vegetación, se le hace encima una capa resbaladiza.

Nuestro alojamiento favorito en Mazunte, la relación calidad precio fue increíble. El lugar está en la calle de mayor movimiento de Mazunte sin que te llegue el ruido en la noche, la playa está a unos minutos caminando, todo está decorado bellisimamente, la cama es la más cómoda del mundo y, aunque la alberca es pequeña, sirve perfecto para refrescarte y pasar un buen rato. Sin duda es un lugar al que deseo regresar, además el personal fue muy amable.

Nada, todo me encantó.

Place was beautiful

Absolutely love the modern, spacious, wide open concept. Big Bed, wonderful bathroom, ample kitchen and your own private soaking pool right outside the door.

Nothing really. I'd say the property is not very well signed as you have to walk up a kind of weird path to get there from the main street.

Nice minimalist design of bedroom and furniture. Lovely terrace. Great location close to beach and in the centre of town - can walk everywhere. We didn’t encounter the staff that much during our stay, but the ones we met were friendly enough.

Bathroom could’ve felt a bit cleaner, esp around the shower floor area. Design of bathroom means everything gets wet from the shower; the basin is very small and not much room to put your toiletries on surfaces. Hot water and water pressure/power is not consistent (but this is Mazunte, so we didn’t have high expectations)! Not a huge amount of amenities available; only a very small plunge pool which looked a bit stagnant. Note: lots of stairs to climb up if you have heavy luggage.

Really beautiful and simple aesthetic. Great location with everything walking distance away! Would definitely stay again.

Super comfortable, and very nice boutique hotel. Super well located just walking distance to main streets but quite.

There is really no one in front desk so if you need anything you need to tlak on whatsapp.

It’s a beautiful hotel in a great location. The rooms are large and minimally decorated (in a nice way) and very comfortable. The air con in the bedroom was great but it’s worth noting that the kitchen is outdoors and the bathroom has bug screens rather than windows so will be warm - this wasn’t a problem for us! The staff are really helpful and friendly and drinking water is provided. It was mostly really peaceful and we felt very surrounded by nature, with lots of trees and birds and hammocks to sit in and enjoy all of that.

Some parts of the hotel feel a bit unfinished - a couple of light fittings were missing in the bathroom and the land to the side of the hotel is a bit of a dumping ground over a low wall, which was a bit of a clash with the peaceful and perfectly detailed room and rest of the grounds. Still, we really loved our stay and would recommend it!

Beautiful furnishings inside and out- the pool was private and ideal for the hot coastal weather. Perfectly clean, with everything you need for a comfortable stay. Air con was great, staff very helpful over message. Very short walk to the beach and main roads. Their recommended restaurants/ bakeries/ attractions were spot on.

There’s music from a bar across the road on weekend nights, but not a problem if you sleep with earplugs (we always travel with them, but yam also provided them if you needed)

The hostel owner was fantastic, my friend was very sick and they were so supportive and generous in assisting us. The apartment was stunning and super clean, we really loved staying there.

Rooms were clean and comfortable. Location was good for Mazunte. Many things walking distance.

Quite a few steps for a heavy suitcase and the main swimming pool which was small, was overused and not cleaned as often.

The rooms were super clean and the staff came in everyday to clean which is always nice. The plunge pools got a lot of use for our group. The rooms were minimalist and had a nice style.

I know others mentioned the water pressure in the showers and I overlooked that thinking those people were being picky but now that I have experienced it, please be aware, THE WATER PRESSURE was awful and at one point, a trickle was coming out of the shower. Also, the water temperature was very temperamental. We had a sewage smell in our room but, luckily there was another room open (the large apartment) which we moved to. Unfortunately, due to the height of the ceiling in this room and gaps to outside, our A/C unit never went below 26 degrees (78 F) even when we had it set for 16, so night sleeping in a hot room was a little uncomfortable. We do not mind having windows open for fresh air instead of A/C but that would have made the noise coming from outside even worse than it was. Next point: The cacophony of sounds coming in throughout the night was horrible. There were so many dogs barking all night that 2 of the 4 nights, I got no sleep at all. In addition to the dogs, were roosters and street noise. On Friday night there was EDM music playing from town until midnight and it sounded like it just outside our door. We were already settled in when our host told us of the earplugs available. The lighting in the room is awful as well. I could not read at night in bed because the lighting was so dim. I realize this is a vibe of the room but it just did not work for me. The room also did not have much place to store away clothes. It was better in the large apartment but absolutely no place to put away your things in our first room (far left unit with an outdoor kitchen). Lastly, the walk up to the hotel was not lit and when we first arrived at the end of the street, we had no idea where the hotel was. There is no sign directing you. Now, on the plus side, my kids rooms (one over one on the far right) were nicer than our first room so if you are going to stay at Yam, I would choose one of those. Needless to say, I will not be returning to Yam.

Staff were very helpful and friendly. Great location. Pharmacy and shops/beach nearby. Room lovely and clean.

There was no parking and you did have to climb stairs/hill to reach the accomodation so would not recommend for those with access requirements.

Everything was absolutely lovely, the staff, their responsiveness, the location, loved the architecture! Would def stay there again!

Nice hotel, super cozy and comfy room, close to the main street but not noisy at all.

A possibility to park could have a been useful.

Location was excellent No breakfast was provided

Many stairs to access the Rooms

Our suite had a kitchen, patios, great air conditioning…..but the best part, was the private plunge pool!!! Fantastic after a day at the beach. The staff were extremely friendly and helpful.

We had to leave.

New, beautiful, comfortable

That stuff started to clean very early … check out was 11:30 and they started to appear in the window around 9 Look photo.

We loved the style of the room and bathroom, minimalistic and the bed was comfy and air conditioning worked really well.

The balcony door to our room didn’t have a lock, so we didn’t sleep that well knowing the doors were open and our belongings weren’t 100% safe during the day when we were out. The hotel isn’t on a main road, but isn’t totally secure. One of the nights we barely slept because of local dogs next door barking all night.

YAM Hotel in Mazunte was perfectly located, very central, and the owner was incredibly friendly. She/ He was always available via WhatsApp and gave great tips for exploring Mazunte. The room was spacious, air-conditioned, and quiet. Everything was within walking distance, which was very convenient.

However, the shower was a bit disappointing – the water pressure was very low, making it hard to wash off the sand, and it was difficult to regulate the temperature (it was either too hot or too cold). Other than that, everything else was great and we had a wonderful stay!

No breakfast included. Location to was to all in town. Walkable.

The memory foam pillows weren't comfortable, though I understand that is a personal preference.

Very carefully decorated hotel, minutes from the Main Street. My room was very large and beautifully designed, with a nice balcony with sea view. Friendly staff, they let me leave my stuff in the room before check-in and at reception after checkout.

Reception was rarely manned during my stay. However they’re very responsive on WhatsApp, so it didn’t cause any issue. However if you do leave your luggage at reception after checkout, bear in mind it’s not controlled. The path and stairs leading to the property could use more lights at night, but it’s probably a work in progress.

Everything about it was great. Staff very helpful!!

Really great place, loved the pool. It’s spacious and in an amazing spot. 10/10

The bathroom could be nicer, it’s just one room with a poor showerhead. Lots of space for a beautiful bathroom to match the other facilities

Comfortable bed and pillow, spacious, privacy, nice view and great location.

Some minor details. The lighting in the bathroom was not finished, we had to ask for new toilet paper / coffee.

Great hotel, clean, quiet, beautiful design, outdoor kitchen and blender and the air conditioning was a life saver. The staff were so friendly and accommodating, letting us check in early and checkout late and ordered us a taxi when we left. We had the lovely end room with large patio that kept cool with a fan and plunge pool. Enjoyed watching the birds from the hammock and swing. It felt set back enough from the road, but easy to get to shops and beach.

Great property and location

Only issue we faced was that we weren’t able to get in contact with the host at one point when needed urgently. But we spoke and this was resolved the next day!

Super place in Mazunte. Just off the main road but felt like it was in the middle of nature and without any noise from the street. The room is beautifully decorated and very clean. The air-conditioning and hot water worked well. The staff are very nice and accommodating to checking in early, storing bags, etc. Last minute-deal made it a great option for the price.

The shower flooded a bit with its open design, but there was hot water and good pressure (very rare in the area!) so I definitely couldn't complain. Water is a huge issue in the dry season so the fact that it worked at all is a luxury!

The staff were extremely helpful and accommodating, the bed was the most comfortable we had in Mexico, the location is great, the personal plunge pool was amazing, the TV was great. Couldn't fault it

The pools were all maintained well & very clean. Beds were comfortable. Area is quiet. Mostly had hot water.

Entry way is very dark & treacherous, it really needs lighting. It's hard to find, as you can't see signage from the street. Scorpions in the room. LOL. Housekeeping could be more diligent. Our room had previous guests garbage in it.