Hotel de Universal

Very good

I've been traveling for almost 3 months now, and I can say without a doubt that this was the worst place I've stayed in so far! The staff were rude, the room was full of cockroaches, the restaurant didn't serve half the menu, and the opening hours were wrong. My fan didn't work, and I've waited 2 days to get it replaced. When I sat at the restaurant, they served me water that I didn't order, so I thought it was complimentary, and they've charged me for it at the end..

Location was good, very close to Thamel and many other main market

cleanliness could have been better with room amenities filled, but staff were quick to bring when asked

Very nice hotel in Thamel.Good staff and location.Excellent!

Top notch service. Friendly staff delicious food very comfy beds

had a wonderful experience staying at this hotel! The room was clean, comfortable, and well-equipped with everything I needed. The staff were friendly, welcoming, and always ready to assist. The location was perfect, close to major attractions. I was pleasantly surprised by the affordable price given the high level of service and quality. Highly recommend for anyone looking for great value and a stress-free stay!

I had an absolutely delightful stay! The food was incredibly comfortable and delicious, leaving me craving more. The rooms were spotless and well-maintained, ensuring a relaxing environment. The rooftop restaurant offered breathtaking views, making every meal an experience to remember. The service was fantastic, and the hospitality was top-notch, going above and beyond to ensure my comfort. This place far exceeded my expectations.

Comfort and value for money Delicious foods Awesome view of Kathmandu from rooftop

breakfast was excellent, with plenty of options to suit different tastes. The location at Thamel was perfect it was close to all the main attractions, restaurants, and shops, making it very convenient for exploring thamel and Basantapur.

I had a wonderful stay at Hotel de Universal! The staff was exceptionally friendly and helpful, making me feel right at home. The rooftop view was breathtaking and a great spot to relax. I also loved the convenience of having the hotel’s own restaurant and bakery café, which served delicious food and coffee. The location in the heart of Thamel was perfect, with everything within walking distance. Highly recommend this hotel for anyone visiting the area!