The Broadway Rooms vs Similar Hotels

Rooms noted for comfort, but some complaints about size and amenities.

Reviews highlight comfortable beds and spacious rooms despite some complaints about heating and basic amenities.

Rooms can be basic with complaints about noise and minimal furnishings.

Negative trend: multiple comments about small, cramped rooms, old/run-down appearance, thin carpets, single beds and odd cheap decor; also missing in-room fridge for some — room quality is noticeably below expectation.

Several mentions of cleanliness, but some reviews indicate issues like a dirty bathroom sink.

Some reviews mention issues like stains on bed sheets and unclean bedding, which lowers the sentiment.

Overall cleanliness mentioned positively, though some complaints about shared facilities and conditions.

Mixed reports: some guests explicitly noted clean rooms, but others mentioned old/thin carpets and external street mess (piles of vomit outside), giving an overall slightly-below-average cleanliness impression.

Convenient location close to attractions and easy access via transport.

Convenient location with easy access to the city center.

Location was frequently noted as perfect or convenient to city center and other amenities.

Strongly positive for transport/access: repeatedly praised for proximity to the train station and central area; some guests disliked the city centre itself, but the hotel's location relative to transport is a clear asset.

Reviews highlight friendly staff and good service throughout the stay.

Most reviews indicate friendly and helpful staff.

Staff were mentioned as accommodating and friendly across various reviews.

Generally positive: multiple guests called staff friendly and helpful, though at least one report criticized staff for poor handling of a security/police request — overall service is a strong point with an isolated serious concern.

Food quality praised in multiple reviews, especially the dining options available.

Complaints about odors and lack of cleanliness in food areas.

No breakfast offered and only minimal positive mentions.

Generally positive for breakfast (good variety), but some operational issues noted (dinner/service times late for families). Breakfast quality lifts this category overall.

Basic amenities were adequate, but some guests mentioned the need for more in-room supplies.

Functional amenities like a communal kitchen were noted positively, but there were missing items in previous visits.

Limited amenities mentioned, such as lack of tea/coffee facilities and issues with showers.

Mixed to below average: breakfast variety noted positively, but recurring issues with parking availability/complexity, lack of refrigerator in rooms and limited disabled access reduce the amenities score.

Many reviews find the rates reasonable for the quality provided.

Overall good value mentioned in multiple reviews.

Good value perceived compared to other options in the area.

Mixed perceptions: several guests described it as good value while others felt it was not great value for what was paid; overall middle-ground but slightly positive for price-conscious travelers.