Charming Apartment in Zurich vs Similar Hotels

The room was already used upon arrival, indicating poor maintenance.

Rooms reported as outdated, with several malfunctioning facilities.

Compact rooms mentioned, with some complaints about noise.

Rooms were comfortable for some, but issues with heating were reported.

The apartment was not clean, with the bed not made, towels on the floor, and trash on the table.

Numerous comments indicate the rooms and facilities were dirty and in poor condition.

Some reviews mention dirty rooms and showers.

Some rooms reported cleanliness issues, including a stain resembling blood.

No specific comments on location; assumed standard quality for this hotel tier.

Many guests appreciated the convenient location despite other issues.

Consistently highlighted as a strong point across multiple reviews.

Great location close to public transport and food options.

Response from the team was very slow and only addressed after threat of legal action.

Some reviews mentioned problems with access but acknowledged service attempts to resolve issues.

Self check-in process was mentioned as simple.

Staff were friendly and accommodating, though there were mentions of no response from hotel contacts.

No specific comments on food and beverage; assumed standard quality for this hotel tier.

No specific mentions regarding food and beverage; assigned average rating.

No breakfast included, affecting overall food service rating.

Free coffee was appreciated, but dining options were seen as expensive.

No specific comments on amenities; assumed standard quality for this hotel tier.

Amenities were often found to be inadequate and poorly maintained.

Some amenities like missing towels and small bathrooms criticized.

Missing some amenities, including a non-functioning heater.

No specific comments on value; assumed standard quality for this hotel tier.

Guests felt they did not receive adequate value for the price, especially in terms of cleanliness.

Considered fair value for the price by some guests.

Visitors indicated that prices were high compared to other cities for similar accommodation.