Steps Garden Resort vs Similar Hotels

Mixed sentiments about room distance and A/C issues suggest room quality could be better.

Reports of rooms being dark, unfinished, and not well-maintained.

Rooms are clean and spacious but some were noted as outdated.

Overall reviews reflected satisfactory room conditions, although some concerns were noted about discomfort due to room layout.

Some comments mention noise and a fan setup for A/C, indicating possible cleanliness concerns.

Room was reported as dirty and poorly maintained.

General sentiment indicates room cleanliness was appreciated but some mentioned minor issues.

There were mentions of strong smells and maintenance issues in reviews indicating cleanliness could be improved.

The location is described as wonderful and charming in several reviews.

Conveniently located near the airport.

The location is frequently mentioned as convenient for shops and restaurants.

Guests consistently noted the convenient location near the airport and easy access to public areas.

Multiple reviews praise the staff as fantastic, helpful, and professional, especially Bernard.

The service was mentioned as bad by some, but friendly by others; requires improvement.

Multiple reviews highlight exceptional service and friendliness of staff.

Many reviews praised the staff for being friendly and helpful, indicating high service quality.

Positive comments regarding breakfast quality, but no specific mentions of other food services.

Breakfast experience was disappointing with cold food and poor service.

The food quality was positively noted, but specifics were sparse.

Breakfast received regular commendation, but some guests noted it might not cater to all tastes.

Facilities like a pool and garden environment are highlighted positively.

Great facilities including a butterfly garden and swimming pool.

Amenities like airport shuttle and pool received positive notes; some had minor complaints.

Amenities were useful but not extensive, and some guests were disappointed by the absence of a swimming pool.

Good overall value noted, but some amenities like breakfast could be included to enhance value.

Good value mentioned by guests despite service issues.

Good value was frequently mentioned with regards to the services offered.

General sentiment surrounded value for money was acceptable, with some views that prices were a bit high for services provided.