集合ポイント
集合ポイント, Saeed Bin Zaid Street, Medina 42311, Saudi Arabia- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Central Location: Situated in the heart of Al Madinah, Hayah Diamond Hotel offers convenient access to major attractions such as Al-Masjid an-Nabawi, Quba Mosque, and Qiblatain Mosque, making it an ideal choice for travelers.
Multilingual Staff: With fluency in Arabic, Bengali, English, and Hindi, our reception staff is dedicated to assisting guests in planning a seamless and enjoyable stay.
Convenient Amenities: Enjoy air-conditioned rooms with private parking, room service, and flat-screen TVs for your comfort and entertainment during your visit.
Experience comfort and convenience at Hayah Diamond Hotel. Book now for an unforgettable stay in Al Madinah.
Check-in from
04:00 PM
Check-out by
01:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Sleeps
Up to 5 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 7 guests
4 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
⭐⭐⭐⭐⭐ Had a pleasant stay at Hayah Al Masi. The location was convenient, the rooms were comfortable and clean, and the staff were helpful and courteous. Excellent service by Al Ameen from the room service team. He was polite, helpful, and attentive to our requests. His prompt and courteous service made our stay more comfortable. Overall, it was a good experience and I would be happy to stay here again.
Location
NA
A Good Staff named KARIMULLAH Fantastic ,well behaved, excellent staff with the hotel at heart.Once you need anything its done immediately by him.He is exceptional in the hotel.Generally the staff have good human relationship with visitors.A good place to stay and will be back in Ramadan. In Shaa Allah
Too much talks at the corridor from visitors
Room were cozy, and clean. Most importantly very close to Masjid-e-Nabvi. On night duty Kaleem was very caring, helpful and cooperative.
Everything was good
اعجبني خدمة العامل الأمين
شكرآ لكم علا كل شي
Good quality. Anwar is very helpful man
Hotel was very good and Yamin bhai (reception) and Al Amin bhai were very helpful and cooperative.
J'ai bien aimé l'accueil de Al amin et yemin. Proche de masjid e nababi.
We had a wonderful stay at the Hayah Al Masi Hotel. The location was excellent and the entire experience was very comfortable. A special and heartfelt thank you goes to Kalimullah and Al Amin. Their exceptional hospitality, kindness, and professionalism made us feel incredibly welcome throughout our trip. They truly went above and beyond to help us with everything we needed!
Near to Haram about six minutes walk to Haram door. Value to money. I buy it in 200 ryal
Lift some time busy
Konum müthiş
Temizlik daha iyi olabilirdi
الموقع هادئ نسبياً، قريب من الحرم، و ممشي قباء
موظفي الاستقبال غير موجودين قبل الساعة 12 ظهرا، و التعامل مع موظفي حمل الحقائب.
Staff was very cooperative. Specially Muhammad kaleem ullah was a very cooperative person.
Everything was ok. But there should be an oven too in the room.
قريب من الحرم
الغرف صغيره جداً ولا يوجد مكان نصلي فيه والسجاد غير نظيف
Location cleaning and staff all are very good
Kalimullah (staff member) was very kind and always we needed anything.
الاستقبال لا يرد على الاتصال وعند سؤالهم اجابوا بأنه من 10 صباحاً الى 10 مساءً يتم الرد وعند الاتصال فالوقت المحدد كذلك لا احد يرد
The room was very neat and clean. They were super helpful the staff working their was really cooperative. Kalimullah was really cooperative throughout our stay their. Thankyou and I`ll surely explore staying here again InshaAllah
Staff is very cooperative, specifically housekeeping staff. Location is very good and value of money
النظافة تواجب العمال
الامين كانت متعامل معنا يامن استقبال تعامل باسلوب حلو
Specially staff was cooperative.near to masjid e nabvi.
Good
Very nice good
Sadece konumunu sevdik
Temiz değildi fön makinesi çalışmıyordu restoran yok
لايوجد افطار
أثاث الغرفة بحاجة الى تجديد ، الخدمة غير مناسبة ، لايتم التجاوب
Fiyat performans iyi
Çalışanlar biraz ilgisiz
ماشاء الله عليهم تعامل كويس جيدا
الله يجزاهم خير
Good location near to Haram, Staff was cooperative specially Mr Kaleemullah
Nothing
The staff was helpful. Despite poor facilities they tried to help. Special mention to Yamin., he helped a lot.
Rooms were not clean Bed mattresses were broken. Fridge didnt work until they had to call a technician to fix. They need to upgrade appalling facilties.
سعر الغرفه اغلي من المعتاد
Easy to travel
NA
Near to Harm
There's no restaurant
النظافة والقرب من الحرم
عدم توفر موقف للسيارة في اليوم الاول
عدم المرونة . اشتريت طلبات في كيس شفاف ثم تذكرت طلب اخر فاردت ترك الكيس لدي الاستقبال فرفضوا . بحجة انه ممنوع
Quite good
There was no cooking facility for children. They have not reserved my room in Haya Al Masi.
Konum çok iyi ravzaya yürüme mesafesi
Saat 24 00 civarında yangın sireni çalıyor
Not good
Not good
Overall it was good experience, very close to the haram. Coperative staff
Size of the room and parking availability
طاقم الضيافه عند الوصول
السعر اغلي من باقي المناطق المجاوره
قرب الفندق من الحرم المدني و نظافة الفندق
عدم وجود عازل للصوت في الغرف المطلة على الشوارع
Très agréable hôtel propre et personnels très accueillant
ممتاز
النظافة والترتيب
Good
Good
All
All
The lady at the reception was very helpful and had a very nice attitude. She was kind, welcoming, and supportive. I would also like to thank the person who helped us with our bags, Karem — may Allah bless him. He helped us at around 4:00 AM, and despite my mood being very bad at that time, he was very kind, friendly, and greeted us with a smile. Both of them were very helpful and professional. Thank you for the excellent service and for making our experience more comfortable.
Location was good
The numbers of beds in a rooms, there is no space for moving around in the room due to so many beds in the rooms.
Hôtel très propre Pas loin de la Mosquée Accueil très chaleureux
Arrivée a 09h30 Le Check in a 16h ????
Thanks
Konum ve personel güzel.
Odaya çok klima sesi geliyor. muhakkak kontrol edilmeli.
شكرا الاستاذ صهيل علي التعاون والاحترام وبشاشة الوجه والحرص علي رضا النزلاء ، القرب من الحرم طبعا ،
اما الاخ اللي في الاستقبال كان تعامله صعب لدرجة انه لا يبتسم ولا يرد السلام ويوقف سيارته علي باب الجراج وكل نزول وصعود لازم نكلمة . رائحة الفندق والمطعم سيئة الغرف غير معزولة من الابواب والشبابيك. الحمام به هاموش كثير ورائحة كريهة. المكيفات قديمة جدا وضعيفة
Alwayes good so happey all staff Suhail is good person 🙏
قربه للحرم
ضيق الغرفة ،، فيش الكهرباء ، ميول ارضيات الحمام
1-الأخ الوليد في الاستقبال نموذج رائع في البشاشة والود والتعاون
Location is near haram and qiba walk
Bathroom is small
النظافه قريبا من الحرم
الاستعلامات لا يرد نهائي ورهم هذه سياسه الفندق
القرب من الحرم النظافه الي حد ما كويسة
عزل الاصوات
местоположение
мы прибывали с 18 го августа до 20 го. За эти дни уборка не производилась. Туалет пахнет мочой. тумбочки грязные.
Suhail is good persion Working so fast all problam solve early 🤲
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.63/10Several reviews highlighted poor cleanliness, including issues with bathrooms and room odors.
Service
7.6/10Mixed reviews on service, many mentioning good staff interaction but some citing unprofessional behavior.
Location
8.64/10Multiple reviews praised the hotel's location, being close to relevant sites.
Room Quality
5.09/10Issues reported regarding room size and maintenance, such as tiny rooms and water leakage.
Amenities
6.62/10Some positive mentions, but complaints about lacking basic supplies.
Value for Money
4.58/10Multiple reviews indicated disappointment with value for the price paid.
Food and Beverage
8.63/10Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
6.8/10While some guests enjoyed their stay, many reported significant issues that affected their overall experience.