Oraka by My Downtown Aura Hotel

The location is good. They have parking lot. Easy to catch Uber. The staff at the restaurant is nice.

Nothing.

Good size room, comfortable bed, nice bathroom and ac. Super clean. Great service.

Dinner was ok, not amazing but hit the spot

Great location, lovely spacious clean room - we will return.

No breakfast menu offered & service was a bit slow Rooftop bar beer was not available but then when they did get some in 2nd night it was a overpriced compared to other bars.

Lovely place to stay. Very kind staff

All good

The property is in a good location as easy to get to the main tourist spots quickly and cheaply. I also liked the rooftop bar which has good views of the city Palace at night.

I was in room 101 and the view from outside the window was pretty shabby and I think the hotel could possibly do something to improve that if the land is owned by them. It’s not a major issue as I was out for most of the day.

I absolutely loved the hotel's restaurant food, it was delicious and exceeded my expectations! The location was a bit tucked away, situated on a small hill, but it's just a scenic 5-minute walk from the main road. Overall, it was a perfect blend of tranquility and convenience!

bon emplacement à l'écart de l'agitation de la ville sans être excentré. Literie confortable et belle salle de bains.

The meals and the room.

Nothing

The location is fantastic, and the staff is awesome. The rooms are incredibly spacious and offer great value for money. Whenever I’m in Udaipur, I would definitely prefer to stay here.

Nothing

The staff was super friendly and helped me with the heater in the room and all practical things during my stay. High recommendations!

Possible my best hotel in India. I have been over 8 cities so far. Really good staff. Large room. Really good restaurant.

It was all good.

Friendly staffs and budget friendly. Walking distance from pichola lake, so if u want to avoid the crowded area, this place is 👍

Good stay very neat and peaceful

The staff, breakfast and the rooms 1) staff let us check in early at 10 am . 2) complimentary tea was provided which was amazing. 3) the house keeping staff and other staff were very polite.

The best part is the courteous staff.. Mr.Nitesh were very helpful. The housekeeping staff were very efficient. Chef made us eat delicious food..All freshly made and as per our need.. Very very thankful to team Aura.

The facing was not very good..

It was new, plush and the bathrooms were spacious with unlimited hot water.

Awful service, first up having no communication that they had an early check out policy. Bad start to the day when you get ring one hour before at 9am that you need to check out at 10am. Tell the guest when they check in. Also it cost ₹1500 to add ONE additional guest for a night, so that was a bit shocking. So do your homework and book carefully! Although it was nicely renovated, they let me down by the service and prices for guests. Find a place closer to town with better service.

Rooms were very spacious and very cozy

Food was pathetic

Everything about it

Nothing That i Can Pick Point or Think Of

Dear Aura-Team! Thank you for a wonderfull stay at your hotel! We felt very welcome and comfortable. The rooms are very clean and nice! The view from the rooftop restaurant ist excellent. We even got an upgrade free of charge! The packed breakfast when we left very early in the morning was very tasty and included the best chocolate cookies I had so far in India! We wish you all the best and thank you for everything!

Clean and quiet, roon is spacious for 2 pax. Breakfast is reasonable price with good service mind staffs.

Very spacious, clean and comfortable rooms. Located 3-4 KMs from most of key visiting places.

The in-house catering is bit overpriced

This hotel was very clean and modern, the room was excellent. The roof top restaurant was great food was amazing, staff were very friendly especially roku

The view out the window was of construction

Facility

No

I really like the hotel, everything is nice and very comfortable, thank you

I really like the hotel, everything is nice and very comfortable, thank you

Neat and clean rooms. Amazing support by Mr Karthik who was the front office manager. He ensures that the guests do not face any issues.

The top floor restaurant staff needs training. They were not fully aware or equipped to answer and understand basic questions. The food quality was great though

New & clean property with all amenities

Just need to add Hair dryers in rooms.

Rooms are spacious, neat and clean. Staff were very modest and polite.

Nothing to dislike.

Rooms are clean.Tommy service is good

Food takes a long time to get to the table. I was charged extra. They claim Booking .com made a mistake. Did not appreciate that.

Very silent peaceful stay. Staff are very prompt

Nothing specific.

Hi, I would like to complain about this hotel. We were supposed to check in on 13th August 2023. We booked a room for three people and flew from Mangalore to Udaipur via Mumbai. When we reached Mumbai airport, I saw an email informing me to confirm within 12 noon (when we reached, it was after 12), or else the booking would be canceled. I booked the room through Booking.com, and it was confirmed, and the cancellation policy was that the booking was nonrefundable. This means that my room was booked, and if there was no show-up, I would pay for one night, which was fine with me. So, from Mumbai airport, I called the hotel, and one Mr. Mosha answered the call, and he was so arrogant. When I asked him why it was canceled, he got angry and asked me, "Do you know who I was talking to?" And he used all abusive language which ended up him and I having a heated argument. When my daughter called him again, he was rude and behaved very badly. Incidentally, he is the owner of the hotel, it seems. It appears that he is the owner, he is the receptionist, he is everything there. This is not acceptable at all. I think that Booking.com should engage with him and de-list this hotel from the website. I am surprised that he runs his hotel this way and behaves with customers badly in such an important tourist place Udaipur.

We did not stay in this hotel as Mr. Mosha canceled our booking unilaterally. He told me that even if the room was booked he was going to cancel, which he did. He did not give reasons for canceling. So, guys, think before you book rooms in this hotel.

The hotel was really good!!! The rooms are very neat and clean and also all the staff members are very polite. The best part was the complimentary breakfast served in the morning. It was really delicious.

There was nothing as such. All the things were the best.

the cleanliness, the facilites

terrible service at the bar. good room service.

It’s one of the modern hotel with high standard facilities and service, Swift check-in and check out process. Breakfast was sumptuous and the staff were welcoming in taking food orders. Ajit at the reception was excellent in organising all requests immediately. Highly recommended for anyone looking for quality stay in Udaipur.

NA

Amazing and cooperative staff

Nothing.. it is very nice

Breakfast was good and had the essential that typically I have for breakfast. More items would help, but depends if people do require it, otherwise it will go waste, so I understand the need for keeping limited items.

My stay was short, like most Indian cities, this place is also in the center of Udaipur, so it is understandable that there is construction or limited space properties, but that did not impact my comfort stay.

Got early checkin without much hassle and property was nice

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

There nothing which I dnt like.

location ,rooms interior ,bathroom ,,decent vibes,staff is good

in shower area ,no accessory for holding stuffs

We extended our stay at this hotel, such was the high quality on offer. We highly recommend this place. Everything EXCELLENT.

Zero

Having spent a lot of time in several mid-range hotels in India, this must rank as one of the best. Super new and modern. Spotlessly clean, very comfy bed, strong air con, reliable WiFi, large room, fridge and regularly topped up tea and coffee etc. Great location, peaceful and close to both lakes. Wonderful breakfast and very helpful staff. Excellent value. Looking for an affordable but quality hotel in Udaipur? Then this is your place

Nothing, all good

Good price, clean bedroom, laundry service

1) The bathroom had a bad smell and the toilet was leaking water on the bathroom floor 2) TV had zero channels and kept losing internet connection 3) When trying to pay for the room and food, the hotel did not accept an international card so they made my partner walk to an ATM - they did not offer an alternative method or offer a taxi to the ATM 4) A member of staff kept calling our room and once at 6:30am (which woke us up) to tell us that a taxi had arrived even though we specifically told the staff that we required a taxi at 7:30am (not 6:30am)

location is really good also resection staff is good all r seriously very good in talk and support

just we don’t like restaurants services they have to increase restro staff and room service facilities and also time for making food

Spacious and clean rooms and bathroom, Fresh and crispy linens and towels. Delicious food. Easy access. Elegant lobby. Friendly staff. Overall, it was an excellent stay. Highly recommended for a a few days stay.

Restaurant has very limited options; No non-veg items available. Please verify all your food bills and the final bill thoroughly before making payment. They have (inadvertently, I believe) charged us for an extra day's breakfast that we had not availed. When I brought this to their notice, they immediately rectified it with an apology

spacious rooms, private, helpful and professional reception staff. laundry service was useful. staff offered us water, there was tea and coffee in bedroom. air conditioning was good, shower with hot-water.

generally the property felt dusty, outlook from bedroom window was messy, noisy, dogs barking at night etc. the rooftop seating area was dusty, we couldn’t use.

I loved my stay at Aura. The location is good but the best of the hotel is how comfortable the room is. Bathroom is brand new and high quality and the bed was the best I have stayed in all my time in India. I had great sleep which is very important for me.

modern facility with good sized rooms

cancelled our reservation for the stay without informing us. staff were totally unsympathetic.

had a great first time experience in this property. all the amenities and facilities were upto the mark. absolutely flawless stay.

everything was good.

The wifi connection was fast and the room and bed were brand new.

The room with a balcony and a lake view is a joke -and a total fraud. You just see the lake in the distance from one of the corners of the balcony and the only views you get from your room are the barracks of homeless people that live right under the hotel and that set fires every night to warm up as all the smoke gets up so you cannot even use the balcony… When we arrived for check in the staff couldnt even find our booking… Dogs barking all night long, we couldn’t even sleep. Super expensive top floor restaurant with poor quality food where waiters cant even speak English and that serves Indian dishes only. They charged me more than 400 rupees for a plain cheese sandwich. Avoid.

great service. very clean rooms.

The hotel was beautiful, modern and comfortable, the staff was helpful, professional and service minded, the manager Mohit was a star and made our stay just perfect.

The breakfast, I like a buffé instead of a la carte. Besides that everything was just as good as it gets.

- Location - Nice fittings - Comfortable bedding - Accomodating Staff - Good breakfasts

- Lack of some basics such as kettle, room service, bathroom slippers - One had to ask for every small thing - Cleaning was not done on time - It seemed that the hotel was understaffed to meet the demands of New Year's crowds - Space was quite less - Bit hefty for the space & services

excellent value for money

not at all