Nokal Exclusive Stay

The staff are wonderful, breakfast is excellent. Andrew is vey helpful. I had an unfortunate incident on arrival as I hadn't been able to receive the instructions as to how to get into the building, it got sorted. I was also surprised that my private bathroom was across the hall. My room was massive and felt like two rooms, the only issue is that the windows from the lounge room faces onto the lovely outdoor patio that all guests can use and others could look into that room if they wanted to.....no one was on the patio while I was there. If i were to go back I would want a different room.

I didn't like the check in process and that my private bathroom was across the hall.. I am older and I suspect this may not bother a younger person.

Exceptional service by Andrew and the kitchen team. The avocado toast was amazing. It is my dream place to stay in CDMX. I would recommend for anyone to stay there. The money and extra spend is totally worth it!!! The hospitality, comfy bed, hot shower, furnishings, quiet, incredible location, sunny terrace upstairs, and just everything about this special place made me fall in love with it!!! Feels like living in a luxurious grand mothers house haha.. you will not have any regrets!!

zero, just book it!

The manager, Andrew, who was our main contact was so kind, communicative, helpful, and accommodating. We had an event to go to the day of our check-in, causing us to need an early check-in and Andrew organized this for us and greeted us when we arrived, explained everything in detail and helped us with our bags. He also gave us breakfast meals to go since we were leaving very early the next morning and checking out before the breakfast even started. The hotel we beautifully decorated, terrace amazing, and room so spacious and comfortable, I hope to come back to spend more time there and enjoy the facilities and yummy food. Great location as well!

n/a

En primer lugar: el personal. Amable y bien dispuesto. El gerente Andrew, Adrián y Vicky. La habitación cómoda, limpia, amplia, con cafetera, etc. La ubicación en zona muy linda, considerando siempre que Condesa está alejada del centro.

Me tocaron días muy fríos y no hay calefacción en el baño

The location is amazing and convenient, the house itself is gorgeous, and Andrew and his staff are so kind and helpful. My partner and I stayed here for a week in October to celebrate our anniversary, and it was such a special experience. The complimentary breakfast was so delicious, I had chilaquiles almost every morning. Also, the house and our room smelled SO good. :) We definitely plan to return to Nokal in the future!

地理位置在condesa非常中心的位置，出门全是咖啡馆、便利店、餐饮店，非常方便！ 入住的服务经理和服务员态度非常好，房间非常干净！值得一提的是，屋顶花园非常棒，阳光和绿化都很好！

没有不满意的

Tiene una ubicación increíble, el gerente y su staff son de lo más serviciales, nuestro Check In fue tarde y las instrucciones para entrar fueron super claras y sencillas, sin duda regresaremos, muchas gracias Andrew

Lovely attention to detail and location.

The room definitely has a bit of a damp problem and the bathroom tap was brocken.

Room was nice and quiet.

I’m 74 and didn’t realize my room was a three-floor walk-up. Roof garden is a bit tired. Some misunderstanding between myself and the host and his staff but nothing too serious and not worth going into in detail.

Tout était absolument parfait : Andrew et son équipe ont un niveau d’attention que j’ai rarement vu. L’établissement est bien placé, très propre, décoré avec goût, parfaitement équipé. C’est un sans faute. Un grand merci à Andrew et à l’équipe pour ce séjour qui restera un très beau souvenir.

Je vous conseille de donner les informations pour le Check in la veille car si on arrive en avion on ne voit pas forcément les consignes. Mais tout s’est parfaitement déroulé à mon arrivée

Located in a quiet part of Condessa but a few minutes walk to restaurants etc. Nearby links to public transport. Only 3-4 rooms so peaceful after a frenetic day in the city.

The staff at Nokal Exclusive Stay were exceptionally nice and made sure our stay was as comfortable as possible! The breakfasts were fantastic, and we could not have asked for a better location. Overall, we loved our stay!

The staff is great. Great location. Clean. Breakfasts are delicious and plenty to fuel a busy morning. A truly special touch was the altar the staff made for Day of the Dead and included pictures of our families. Much thanks to Andrew, Andres, and Vicky. They will take care of all your needs.

We had the single bedroom with balcony suite.. There really was no comfortable sitting place. There is a couch in the studio, but not that comfortable for a smaller person, nor a place to set a glass of wine. We wished for 2 comfortable chairs facing the balcony and street with a small table in between. Also I'd suggest some comfortable seating on the roof terrace. The shower is great, but one has to hurdle a large bathtub - be great for a bath. I was basically very happy with our stay at the Nokal. I'm 82, so I'd suggest it's better for younger folks.

great location, lovely room/bathroom and great breakfast.

N/A

Very comfortable room and bed.

The hospitality of the staff was the best part of this stay. Very attentive and very quick to respond to our needs. The location is the other top favorite part of this stay. And the breakfast was great too!

Minor things, the bathroom bathtub/shower spills all over the place if you take a quick shower rather than a bath so we kept having these soaked floor towels. It was also humid and with a musty smell (maybe it was quite strong because of how humid and rainy it was outside as well) but their housekeeping service is great and helped with both of those issues. I recommend and would stay again.

The location itself is outstanding, very close to important parts of the city, and very safe. The hotel has a very nice an warm vibe, full of art and very well decorated. The breakfast is very good too, I could not have enough of the chilaquiles. The staff was very helpful and friendly

The wifi is good, but could be a bit better. In some parts of my room, the signal was a bit weak, with me losing connection to it sometimes

The location was perfect. Such a lovely, safe neighbourhood, with parks and nice places to eat and drink within walking distance. You can easily walk to some of the tour pick ups, etc, or an easy pick up by Uber. It's very quiet and hardly saw any other guests. The staff were really helpful too.

A minor thing, the breakfast was a little limited, and as I was going on tours, I missed it altogether on a number of days, as they dont start serving until 8. But it's a minor thing.

El desayuno muy bueno, la ubicación excepcional. El personal muy amable.

Cuando estuvimos las habitaciones eran un poco húmedas. Es posible que fuera porque era época de lluvias.

Lovely place. Attentive manager and staff. They were extremely helpful with all my questions and requests. Great breakfast every morning. Very clean and cozy. Location is amazing, in the heart of Condesa. I don’t have to think about finding a place when I’m back in Mexico City.

At first, I was surprised that the bathroom of my room was right in front (less than two meters away), but honestly, it turned out to be a great advantage. The manager explained that after 8:00 pm, the entire floor, including the terrace, was completely mine. And what a unique experience! While other guests had limited access, I was able to enjoy a totally private night with a glass of wine, some soft music, and absolute peace. It truly felt like having my own exclusive space inside the hotel: silence, comfort, and a sense of intimacy you rarely find anywhere else. More than a negative detail, I lived it as an unexpected luxury that made my stay truly special

Super gorgeous apartment stay! Plus their breakfast was so good! I keep dreaming of their omelets

Nothing, but the top floor bedroom does have its bathroom across the hall outside

Great location, clean and quiet rooms, nice rooftop terrace. Rooms are spacious and the manager was very friendly. Initial contact via WhatsApp was great.

There is only very limited service and the breakfast was identical every day. Our room was not cleaned and the coffee in the room was not refilled. The room in which breakfast is served is not very inviting, a bit like a waiting room which does not feel adequate for the price.

Las habitaciones y el hotel son preciosas. La ubicación inmejorable. El personal atento y acogedor.

Me quedé una semana y fue el lugar perfecto para explorar la Ciudad de México. Estaba limpio, cómodo y tenía muchos detalles adicionales. Está en el corazón de la Condesa y se puede llegar en transporte público o caminando a otros barrios. El personal es amable y atento, y estuvo encantado de responder cualquier pregunta. El desayuno estuvo delicioso y, como es pequeño, fue una excelente manera de conocer a otros huéspedes. ¡Recomiendo ampliamente Nokal como tu base en la Ciudad de México!

Breakfast was excellent, diced fresh fruit and choice of huevos Mexicanos or chilaquiles, etc. Location was perfect, in a beautiful area of La Condesa/Hipodromo, with good food and tea just minutes away on foot. Very quiet except for a few hours of construction noise one day.

- great location! Close to various bars/restaurants etc and a safe neighborhood - delicious avocado toast for breakfast - staff was very friendly - comfortable room

- the bathroom was separated from the room (just a 2m walk across the door) but a bit unhandy

good staff. good breakfasts

Not sure the water supplied was really purified.

- lovely place in an awesome district of Mexico City - great location - easy check-in and check-out - small, but very lovely breakfast - very friendly and supportive staff - you can even the to / from the airport by public transport

Great location, lovely stylish rooms and delicious breakfast. The staff were very friendly and helpful also. Perfect for a central stay in Mexico city!

Nothing

The staff were by far the best part of this experience. They were attentive and ready to help right away, always with a smile and proactive attitude. The decor and location were the second best. I stayed in the room right next to the terrace. The size is great and the bed is very comfortable. Everything is of superb quality. The one thing to note is that the bathroom is detached from the room. You actually have to leave your room to use the restroom. I wish they had mentioned it on the listing. When I saw that upon my arrival I was a bit disappointed. With that said, it wasn't a big deal at the end of it all. I would come back. And again, the staff made it extra special and I am so grateful.

Just the bathroom that is detached from the room. But not a deal breaker.

Incredible staff and manager. On the first day of our week trip to Mexico City I managed a faceplate 30 feet from the hotel door. The staff saw it on their outdoor security camera. The attention was fantastic. Ambulance called. Ice packs provided, and the manager went to a pharmacy to get some pain pills. He wouldn't even take payment. He brought me tea later in the day and checked up on me. Did I mention the location is perfect and on the best street in the city!

It was perfect

Great location, friendly staff, comfy bed and beautiful place.

N.a

I have become a recurrent guest of Nokal. The place is cozy, with attention to details, and friendly staff that makes you feel at home. Andrew makes sure you have a pleasant time.

N.a.

We stayed in the terrace room and absolutely loved our stay. Andrew and his team were attentive and helpful. The location is spectacular overlooking a fountain on a beautiful promenade. The breakfast was wonderful and made to order. Stay here! You will be happy.

Not a thing! Just a note, the bathroom is detached from the terrace room.

The design of the rooms is amazing 🤩 and the service of the hotel staff

It was a lovely property with a great location. Very convenient to walk around Condesa. Service was also excellent. I had a big heavy luggage and the staff helped to bring it up and down.

It wasn’t an issue, but just worth noting that for the room on the top floor, the bathroom is outside. It’s still private and very clean, with great amenities.

One of the absolute nicest places I've ever stayed! The apartment (suite w/ balcony, aka Cuauhtlah room) was spacious, comfortable, and very clean. While it's in a vibrant neighbourhood, the room looks out at a small park which makes for a quiet night's sleep. And even in the warm month of April the room was cool enough to easily fall asleep. We had everything we needed including a safe, fridge, hair dryer, bathrobes, and it was a bonus to have the extra space with the couch and little balcony where we could watch dogs play in the park. The manager (Andrew) was lovely and sent all the info we needed to check in late at night, and the staff making breakfast in the morning were very friendly as well. Breakfast was served daily 9 to 11 and was quite tasty. The rooftop patio was nice for enjoying in the evenings as well, again it was quiet and relaxing. And the location can't be beat - restaurants everywhere, wonderful places to walk, and easy to get to other parts of the city.

Nothing

The best thing about this hotel is its location. Amazing location, easy to get in and out, just perfect. Guys working at the property were very nice and friendly. Housekeeping did a great job.

Unfortunately, we were dissapointed about the room layout. It was not clear to us when we were booking that bathroom will be across the hall, not in the room. If this was made clear to us, we wouldnt have made a reservation. Bathroom is getting up in the years as well, chipping paint, mold, but dispite that still cleaned well by the housekeeping.

-responsiveness & helpfulness of manager (Andrew) when we had a few issues -excellent location in beautiful area with lots of cafes & restaurants around -lovely decor in restored building

Areas for improvement in some important details: -shower flooded most of bathroom due to poor design and/or installment -shower was confusing at first bc the English letters (H/C) didn’t match the temps and was sometimes scalding hot -fan didn’t work upon our late night arrival and room was hot/stuffy (Andrew fixed this when we reported it); opening windows let mosquitos in -better/newer pillows & pillowcases needed (the embroidery on the pillowcase is uncomfortable)

The property is in the perfect location…amazing neighborhood with great restaurants and bars. Nice for walking and exploring, located just across from a little park with a fountain. The room itself was very spacious and the bed was super comfortable. We appreciated having blackout curtains for sleeping, as well as a fan for air circulation. The breakfast was nice, though we only dined 2 mornings of our stay. Andrew and the rest of the staff were very responsive and helpful as well. The decor of the hotel is very charming with beautiful tiles and a great aesthetic that makes you feel relaxed. Our biggest qualm was that the bathroom of our room (double room with terrace) was located outside of the room which we did not know at the time of booking and was not mentioned anywhere that we saw. It was just a few steps away, but felt annoying at times having to lock/unlock the bathroom door as this space is also shared with the terrace that other guests use. It also minimized the privacy as it was sometimes necessary to leave the bathroom door open for ventilation (after showering), but then you must think about other guests walking by your open bathroom door. All in all we enjoyed our stay, but would choose a different room.

Very cute spot in a really great area. Our flight was cancelled and the lovely host refunded one of our nights last minute which was very kind. Great communication overall, sad we couldn't stay longer. Beautifully tiled interiors too, took lots of pics!

The shower over the rolltop bath let out a lot of water, wasn't the easiest to shower in but we just put towels down on the floor so didn't bother us too much.

Very practical location. The room had all the necessary accommodations, the host was responsive and nice

I had such a wonderful time staying at Nokal! Beautifully decorated with so much attention to detail—a truly bespoke experience. The terrace was a dream, and the peace and quiet made it the perfect escape. Can’t wait to come back!

Can’t think of a single thing—everything was just right.

Location was great. Beautiful house and the decoration is beautiful. Very friendly and sweet staff. Very clean. Easy acces. It is quiet if you keep the windows closed.

My room in the back was quiet. But very dark. They need better lights. or stronger light bulbs. The room in the front had a vsery strange fishy odor. if windows were open smell went away but if closed the smell was bad. Room was clean, we couldn't determine were the smell came from it wasn't the bathroom either. Maybe in the paint of the walls ? it was hard to leave the windows open due to the street noice.

The location is the best to walk around the Condesa/Roma neighborhoods. The property itself is really nicely decorated. It feels chic with a touch of Mexican culture. The room is large and very well equipped! The staff was also very friendly and helpful!

Our room was facing the courtyard on the 1st floor (not to be confused with the ground floor), and this blocked the natural daylight. The lighting is also on the dimmer side, so the room often felt dark. Mexico is very sunny and we would have preferred to wake up to the sun. Again, this was our room, and they have others. 😊

Hotel area is the best in Mexico city, very greenish. Apartment complex itself is authentic and very cosy. Owner explains everything clearly.

The sound from the windows was pretty loud. For example, some guy sleeping on a bench was shouting all night long, and some police cars with sirens were driving by.

Breakfast was very good. Very nice fruit salad to start each day.

Limited choices for breakfast became repetitive after a few days. (we were there 5 days)

What a wonderful place to stay! We loved everything – the bed, the shower, the decoration, the rooftop terrace… and the breakfast was absolutely delicious!

To be honest, nothing at all. We would 100% recommend this place

The hotel itself is beautiful, in a cool neighborhood that is very walkable. My room was very spacious and the bed was super comfortable. Andrew, the manager, is super communicative and helpful. I would highly recommend Nokal!

Breakfast was great — nice choice, friendly staff

TV had an odd placement … hard to navigate around it 😊

Location, accommodation, service

Outside the management’s control: 1. Some large loud municipal service trucks parking outside my rooms in the middle of the night woke me up.

Exceptional hotel. Very, very comfortable large room with bathtub. Very quiet street-great location in the heart of Condesa. Really nice and accommodating staff. I did not eat breakfast, but it did look great. There are stairs, so you have to be ok with that. Beautiful and lovely.

Great location! Andrew (manager) did a very good job helping with restaurants reservation and overall suggestions)

Towels could be more soft

It was very comfortable.. clean and nicely decorated. And quiet!

Location is perfect which located in Condesa. Quiet, safe and great vibe area. The facilities are also great. Room is spacious and the bed is comfy. The host Andrew is so helpful which I can’t ask for more.

It’s an external bathroom.

Location, quietness of the room for good sleep, helpful staffs offering help all the time

Nothing

Amazing location. Room was huge.

Breakfast was the exact same every day, not available on Sunday, and only available after 8:30 or even 9am.

The room was incredible. The bed and sheets were so luxurious and comfortable. I loved the design and details throughout the property. The staff were incredible and went the extra mile to please. The location is fabulous with a lovely little park and fountain right outside. Very walkable.

I'm not sure what I was expecting but it's like an Airbnb-hotel hybrid, which was a new style of accommodation I'd never stayed in before. I think I would have preferred more hotel vibes but if you're looking for quiet and somewhere all to yourself, this is the spot!

Great location, staff was nice

The rooftop terrace could've been really nice, but was so dirty it was hard to enjoy. The top room is weird.. its right beside the terrace, you can hear conversations and people hanging outside the room. It was also very cold and neither the thermostat nor fan seemed to work or help.

Lovely location on a quiet roundabout with a nice water fountain. There are restaurants and parks very close by. What is very exclusive is there are only 3 room on this property so very private. The staff was very nice and helpful.

Nothing. Loved it.

Excellent location and staff

Perfect location, great staff, comfortable and affordable

Amazing location, quiet, clean comfortable and big rooms

Completely awesome!!

That i couldn’t stay longer!!

Perfect location for walking around Condesa. The room was beautifully furnished and very comfortable, it always felt like coming home and never like a generic hotel.

Having more free water available throughout the day would have been nice but that's my only comment.

Nokal Exclusive Stay was amazing, spent 8 nights there and could have stayed longer! The House has only 3 bedrooms, everything beautifully decorated with high quality materials. Bedroom still smelled of fresh wood, which they had on the floor and closets. Bed and sheets extremely comfortable, quiet street, morning breakfast offered Avocado Toast (the BEST I have ever had - I looked forward to it every morning!), omelet or chilaquiles, paired with a delicious bowl of fruit/nuts/honey. Angel, Arris & Adrian were the attentive staff who took care of everything, they were all so friendly, efficient and definitely made it feel like a personalized stay! The neighborhood of La Condessa surprised me, we felt safe and in awe of so much surrounding greenery, beautiful and well maintained parks, fountains, so many close options of restaurants, cafes and the property is only a few blocks from the metro, which we used daily. Also very close to a supermarket. We enjoy walking to get the feel for a city, we walked for example to the Anthropology Museum which took about 1 hr.

The only thing that I would say was negative was that the shower water took a long time to heat up and the water pressure was not strong, but this is not uncommon in many places in Latin America, and it didn't impact the stay for us in any negative way.

It is like staying in a beautiful Mexico City home.

Everything was perfect

I have never enjoyed a hotel stay as much as I did at Nokal Exclusive Stay. I was a little nervous since it was a new property, but I am so glad that we decided to stay there. The breakfast was phenomenal, the bed was very comfortable, the robes in the bathroom were soft and splendid, the interior design was spot on, and both the owner and the manager were so friendly and helpful. It was also nice and quiet and the honey soap in the bathroom smelled superb. I will 100% choose to stay there again next time I'm in Mexico city.

Incredible decoration, handpicked details in the interior design, great service and fantastic location!

A little bit chilly