Casa Decu

Nice rooftop and a good room in very central Condesa location

Walls a bit thin between the rooms, but overall less noisy than other hotels

The staff at Casa Decu were kind, prompt, and attentive. The rooms were clean and spacious. I felt safe in this space and even though there were some guests that were excessively noisy Casa Decu handled this well. For comfort they have fans/heaters in the room to address any temperature issues, this is very common in Mexico and not an issue for my stay in September. I additionally appreciate the toiletries for the shower as they are good quality as well.

The walls are very very thin, this could definitely be improved via adding some sound protection against walls that are by stairways and the doors/furniture can use some soft close mechanism or pads to avoid all the slamming from making it out of the room. This is definitely a product of the historic nature of the building, but small little touches like that can be addressed without major intervention.

Lovely little hotel & well located

Breakfast was hearty and delicious! Lots of choices too.

More space for travel toiletries in bathroom and more light in the bedroom would’ve been great.

Great location, lovely room.

Rooms not well insulated to noise.

La stanza con alberi alle finestre, pulita e comoda con un grande disimpegno all’ingresso per valigie. La posizione nel quartiere tranquillo e verdeggiante.

Il bagno forse un po’ piccolo.

Emplacement idéal au sein de la Condesa. Jolie déco.

Deuxième séjour ici et nous ne reviendrons plus. La première fois nous avions eu une chambre sur rue agréable et nous en gardions plutôt un bon souvenir. Cette fois-ci nous sommes très mécontents. Nous avons eu une chambre minuscule, sur cour, borgne et avec une promiscuité insupportable (sonore mais aussi visuelle avec un vis à vis à un mètre sur la chambre d’en face), aggravée par les vieux poivrots de la chambre d’à côté (que nous avons entendu cracher et vomir dans leur salle de bain). Nous avons demandé à changer de chambre sans succès. Le soir, nos voisins se sont battus en plein milieu de la nuit, nous les entendions crier et taper et le mari a finalement squatté sur le palier et notre propre porte pendant plus d’une heure avant de partir quand je lui ai demandé de ne pas rester là ! Casa Decu n’a eu aucun geste commercial et à peine un mot d’excuse quand nous avons décidé d’écourter notre séjour et de changer d’hôtel.

We booked a "terrace room" at Casa Decu a couple of weeks ago. After arriving, we were lead to a room on the bottom floor, with no exterior windows. It had a patio that was about 3'x8' (guessing) surrounded by interior walls and with all of the other rooms looking down on it. The room smelled heavily of cleaning chemicals, with no moving ventilation. We went back to the host and requested the room that we had ordered, only to be told that was the only room available. We requested a refund, since what we paid for was not provided and things turned rude and hostile. I would not recommend this hotel unless you have low expectations and don't like fresh air. Great location though. We found an air bnb a couple blocks away with a patio over looking the park for less money - I'd recommend that instead (Nido Parque Mexico).

Breakfast on the roof terrace! And the super convenient location in a beautiful area of Mexico City.

Nothing

Casa Decu completely stole our hearts—we honestly couldn't believe how much character, style, and luxury we got for the price we paid. Tucked away in a beautiful neighborhood, this charming little boutique hotel exceeded every single expectation and left us totally blown away. If you're visiting Mexico City and want high-end boutique vibes without the eye-watering price tag, this hidden gem is an absolute no-brainer! In a very nice neighbourhood.

Tout : localisation, confort de la chambre, gentillesse du personnel

Rien

Breakfast offered a very generous series of options and the a la carte menu was delicious! The upstairs terrace was clean, well designed , and a pleasure to use. Location could not be better and our room was wonderfully quiet. Remarkably clean and beautifully designed! Great bedding!

That we had to leave!

I really like the neighborhood and I liked the hotel but I have a problem with the payment. I had booked a total of four separate stay and I only got receipts for three stays. All my reservations were with Booking.com. The five nights day, which was the longest, I was overcharged $79. The front desk kept telling me it was Booking.com‘s problem. I’m trying to resolve this, but the Hotel did not give me a receipt for my five nights stay and I can’t seem to get any response from them. Booking.com needs some kind of proof that I overpaid. The amount it shows on my booking on Booking.com is $79 less than I was charged and I just want to resolve this. It has nothing to do with the taxes as my Booking.com charges all include the taxes. It’s very frustrating.

I’m having trouble with the communication. I wrote them a note and I called them and I can’t get any response. I did not get a receipt for my five nights day and I was overcharged by $79. I’m trying to resolve this with Booking.com, but I need a copy of my receipt.

ubicación perfecta

Well sized suite with two separate bedrooms. Roof terrace was lovely location for relaxed breakfast.

Location was great. Room was great. Breakfast was good however it could have been enhanced with some cheese, tomatoes or other types of food that would compliment the bread that was provided.

Very tight en-suite toilet.

La ubicación, la limpieza, la fruta y el café por la mañana fueron lo mejor de este hotel; por lo demás, era muy mediocre teniendo en cuenta el precio.

Mi habitación estaba en el último piso y había mucho ruido proveniente de la terraza; parecía que estaban moviendo los muebles constantemente. La iluminación de la habitación era muy tenue. El personal era inconsistente; dependiendo de con quién trataras, o eran muy amables y serviciales o antipáticos y poco serviciales.

Location

Noisy. No amenities in room. People and kids clumping up the stairs at 12 am and 6 am

Friendly staff

Beautiful interior design. Lovely rooftop terrace. Fluffy towels and made in Mexico bathroom products. Continental breakfast was good. Ordered a hot dish (at a fair extra cost) which was excellent. All staff friendly and helpful. Special thanks to Carlos from the front desk who went out of his way at 2am to help fix an issue I had with a taxi I had pre-booked from the airport to the hotel.

Staff, budget friendly , beautiful decor, clean

Location cannot be beat. Staff are super friendly and nice. There are no elevators, so be aware of that. No A/C but luckily our room had a portable fan that was handy. The rooftop is excellent for breakfast or a midday break.

Housekeeping wasn't consistent, there was a day that they didn't come at all, but that did seem to be an exception and not the norm.

The facilities are beautiful, the rooftop and bedroom were amazing

It has 0 insulation. You can hear people coughing, peoples cellphone vibrate from other rooms, and people closing their room and going up and down the stairs. Might as well have no walls.

Casa Decu is always a safe bet! Love the comfty beds, cleanlyness and friendly staff. Location is unbeatable - heart of La Condesa!

Everything was fine! Maybe the bycicles for rent could be better maintained but that‘s a minor thing …

Lage war sehr gut, Condesa ist super grün, tolle Pflanzen überall, stylische Lokale, sehr sauber und sicher. Mir hat vor allem auch gefallen, dass die Casa ein kleines Boutique Hotel ist. Dachterrasse hat nett ausgesehen, haben wir aber nicht genutzt. Midcentury Style in der Lobby sehr ansprechend.

Im Badezimmer in beiden unserer Zimmer sehr schlechtes Licht - gar keines direkt beim Spiegel, dadurch zB Schminken nicht so leicht. Ich habe auf Booking 2 Juniorsuiten im Rahmen eines Angebots gebucht, es waren dann aber letztlich 2 normale Zimmer. Aber OK, hat gereicht.

el lugar está muy bien ubicado, los servicios en la terraza de té y café son muy útiles, el desayuno estuvo DELICIOSO, la terraza está muy bonita.

Los espacios en las recámaras están muy mal distribuidos, el área de baño y cama están muy reducidos y hay una parte con un sillón muy amplia pero no hay sillas ni nada, por lo que básicamente se vuelve inútil.

As many travelers said already, the location is really great, in a very safe area in the heart of Condesa and really close to Roma Norte. I also liked the guard that would open the door for you, thus making it even safer as no one can enter if they’re not a guest. The whole place was very clean and in the bathroom we had complementary shower gel, shampoo, conditioner and body lotion. The terrace was really nice to start the day with a nice breakfast outside. We had the junior suite and we liked a lot the fact that it had a sort of separate area for the closet and just to leave your stuff, while the bed was separate - and super comfortable by the way!

While I read a lot of great comments about breakfast, for us it was a bit plain in the taste, however we understand it might be done on purpose to be on the safer side with many people and different tastes.

Lovely terrace and great neighborhood

I thought it

This hotel is honestly a complete catfish situation. The photos and reviews make it look charming and upscale, but the reality was completely different. We arrived at Casa Decu around 10:30 p.m. after our flight was delayed and changed. From the moment we checked in, the front desk staff member was cold and unwelcoming. I immediately noticed the hotel looked much dirtier and far more run down than the photos online, but we were exhausted and tried to give it the benefit of the doubt. When we entered our room, the smell was overwhelming. It reeked so strongly of cleaning chemicals (specifically Fabuloso) that it literally gave me a headache. Ironically, despite the intense chemical smell, the room itself still did not feel clean. We had booked what was advertised as a “Superior Suite,” but the room was shockingly small. The bathroom was absurdly tiny — you could barely open the door without it hitting the shower glass, and using the toilet comfortably was nearly impossible. There were not even hooks to hang towels. The entire setup felt cramped, poorly designed, and nothing like what was advertised online. We tried to brush it off because we were excited to be in Mexico City with our family and wanted to enjoy the trip. The next day, we booked two massages through the hotel. The hotel had texted us before arrival offering “massage & spa services,” which strongly implied there was an actual spa onsite. Instead, the massages were done in the room, which already became complicated because we were traveling with our 2-year-old daughter. Then things became a mess. The first massage therapist arrived and told us we had only booked one massage, so we adjusted our plans accordingly. Then suddenly a second massage therapist arrived after we had already been told there was only one booking. I calmly explained to the staff that there had clearly been a miscommunication somewhere and even offered to pay 50% for the second massage to be fair. Instead of handling the situation professionally, three staff members stood there rolling their eyes at me and speaking to me in an incredibly rude and dismissive way. I have honestly never experienced staff behavior like that at a hotel before. At that point, after already feeling disappointed by the cleanliness, misleading photos, tiny room, and poor experience overall, I looked around and realized I no longer felt comfortable staying there with my husband and 2-year-old daughter. I went back to our room booked another hotel immediately, and moved our family out that same night around 9 p.m. — losing two prepaid nights in the process. I have NEVER done that in my life. I genuinely do not understand how this hotel has the reviews it does. This was one of the most misleading hotel experiences I have ever had. There are so many better places to stay in Condesa. Save yourself the disappointment and stay somewhere else.

The building is a lovely listed art deco construction which means there is no permission for lifts or a/c. This is not a problem if you don’t mind stairs ;-) The staff are professional and courteous and the superior suite is very spacious and comfortable. The beds are comfy although not huge, and the shower has great pressure! Breakfast is served on the pretty rooftop with freshly cooked Mexican options too. The area is safe and has a very cosmopolitan feel, near a shady park perfect for walks. Lots of cafes and restaurants nearby.

Very small niggles! The hangers in the wardrobe are uncomfortably high up! And there is some noise in the interior courtyard from machinery - not sure what exactly, but it’s not constant.

Localisation, agencement, literie, gentillesse du personnel. Roof top super pour le petit déjeuner.

Le manque de rangement dans la chambre

Nicely renovated, well located properly. It’s a nice touch having a security member 24/7. It’s in a lovely area, staff are helpful

Could be a better breakfast selection and check in wasn’t ready on time, other than that we enjoyed our stay!

Casa Decu is a boutique hotel in one of the nicest neighborhoods in Mexico City. The room was reasonably spacious and the bed was comfortable. The neighborhood is spectacular. A great place for walking.

The room was not well-laid out and while not small, it was definitely not cozy. The lighting in the living room section was not particularly good either.

They gave me a doggy bed upon arrival for my puppy. The best!!!

Nothing

La ubicación y la limpieza

No cuentan con aire acondicionado

Muy buena ubicación. Excelente relación calidad precio Cama cómodisima. Desayuno bueno y abundante. Terraza hermosa.

No tiene ascensor y creo que tampoco aire acondicionado.

El desayuno, la ubicación y la cama estupendas

Falta ascensor

We stayed at Casa Decu in Mexico City in April 2026. We had originally planned to stay three nights but decided to leave after the first night. The room lacked some basic amenities—we did not have central air/heat or even a ceiling fan for air circulation. The layout was also quite tight: the bedroom was almost entirely taken up by the bed, with very little additional space. There was a small outer area with a closet and some furniture (no coffee-maker), but it didn’t offset how cramped the main room felt. The only window had no screen and could be seen into from the staircase, so we had to keep it closed at night for privacy, which made the room feel even more closed in. The bathroom was also quite small. We also found the response from the front desk disappointing. There was no hot water in the sink, and although we reported it the same evening, we were told it would only be looked into the next day at 10am, which did not feel like an appropriate response. The hotel is spread across four floors and does not have an elevator, and the stairs are quite steep. This could be challenging if you have large luggage or prefer to avoid frequent trips up and down stairs. On a positive note, the breakfast terrace was lovely, which is why we’re giving two stars instead of one. Overall, this hotel just wasn’t the right fit for us.

If you love a room that is the same size as the bed, you’ll love this place. No chair, no desk, no place to open your suitcase, no problem, this is the place for you. It’s advertised as a junior suite, so if you like a surprise when you find it’s the furthest thing from the description and flown hours to get there, you’re in luck.

Deceitful advertising

Great location, comfortable bed

Paper thin walls, you can hear everything. Breakfast included was terrible, only had some bread, fruits and yoghurt, you have to pay extra for the real breakfast which is overpriced. The room itself is not a very nice place to be in, it gives a cold feel and the furniture is dusty.

Pleasant and helpful staff, though it could get a little backed up at front desk. Great location on side street, right by lots of green space and restaurants. Our suite was very spacious and comfortable, but sound does carry from courtyard. It was a great deal pricewise. Nice breakfast on pretty rooftop space.

Bonito y limpio. Bien ubicado.

El desayuno muy muy muy pobre. Personal un poco desagradable/frío. Caro para lo que es la verdad.

Very good location, beautiful terrace, really good breakfast (except coffee), very friendly and helpful staff.

Bed could be more comfortable and “paper” walls.

Nice hotel in Condesa area, the room was nice and clean. Friendly staff. Great location to stay in the city, close to restaurants, cafes and bars.

The location is unbeatable; it’s in a very quiet area yet very central to the tourist attractions. I found the breakfast delicious, and the chefs were always happy to accommodate my requests. My room was more spacious than I’d imagined, and the bed was very comfortable. The cleanliness was impeccable, and the staff at reception were always friendly and very helpful. I highly recommend it, and I hope to return on my next trip.

They didn’t have any hot water when we tried to shower in the morning and were not apologetic about it

Very poor, coffee was bitter. Fruit was the best part. Children’s cereal and the bread wasn’t great

The room was quite small, no where to put your make up on. The sink in the bathroom only had cold water and got blocked. Told staff member, was told it would be fixed but never happened. Every morning without fail someone came to drop something off and made such a lot of noise we were woken up every morning at 5am.

The bed

no fuss. clean, comfortable, well located

wish they served plain yoghurt with breakfast yoghurt.

breakfast very good if you want to pay more. the standard breakfast was ok

booked a room with a terrace. it was tiny with 2 chairs on the ground floor. the 4 walls going up 4 levels. more like somewhere you get sent as a punishment. definitely don't go for rooms with a terrace on the ground floor. would have liked a kettle in the room as going up the 4 flights of stairs then along to the kitchen for hot water was a little annoying. fridge and basic kitchen all there....No Kettle! seems mad to me.

Its location in the heart of condesa, the charm of the building, the quietness, roof terrace with breakfast

Bathroom was really very small. Just a shower with a toilet squeezed behind the door. Not for big people . Would have preferred room on a higher floor with more light.

Das Zimmer war schön und das Bett sehr bequem. Das Frühstück auf der schönen Dachterrasse war toll. Auch sehr gute Lage nahe der Avenida Amsterdam. Das Personal war sehr freundlich und hilfsbereit.

Obwohl das Hotel in einer sehr ruhigen Straße liegt, war es nachts recht laut, weil die Räumlichkeiten sehr hellhörig sind. Die ganze Nacht gab es Geräusche im Treppenhaus oder auf der Dachterrasse (unser Zimmer lag im 4. Stock direkt darunter).

breakfast was excellent.

The internet was terrible. I had to cancel work.

A nice art deco building a littld bit hidden. The staff was very helpful and friendly. We had room 205, junior suite. It has two rooms, one room for luggage and one bedroom. The bedroom is almost full with the bed. The bedroom was very quiet. The suite has no windows to the street, it has windows to a quiet space. The room can be made nicely dark for sleeping. The bathroom with quite large shower was very nice. Please be aware that the breakfast is served on the rooftop (4th floor) with no elevator. For us it was nice, but if you have any medical condition please check. Please also consider that the hotel is not having full size air conditioning installed. There are supplemenary heaters and ventilators available in the room, but we didn't have to use them.

-

very yummy breakfast, good size room, friendly staff

nothing

Rooftop terrace, room design, location of hotel is great.

Lack of daylight in rooms below roof level; lack of sound proofing. Our room was not avail at checkin time, but still we were asked to pay extra fees for checking out 45 min later than the official time.

Location is great and staff are friendly.

The walls are so thin that sound carries everywhere. No lift and breakfast served on 4th floor.

Very nice hotel. Perfect location. Amazing staff.

The location in Condesa was walking distance to many great restaurants, cafes and bars and felt very safe. The room was spacious, clean and had a great shower with plenty of hot water. Offered a light breakfast with a coffee machine, juice, yogurt and bread. 24h security at the door.

Minor shortcomings - sound travelled easily between rooms, they offered filtered water but I think it still gave me GI trouble, would buy bottled in future.

Lo mejor fue una combinación de todo! Ubicación excelente, servicio excelente, desayuno incluido, decoración hermosa! Lo que más me gustó fue tener acceso a la roof en la noche con servicio de cafe y thé. Pasamos un rato agradable en los columpios disfrutando el espacio! Recomiendo Casa Decu un 100%.

Beautiful building, great location, lovely and helpful staff! The room was actually more like a small apartment with a living room and kitchenette with a table that could seat 4. The bedroom was a great size with an attached bathroom. We also had a little outdoor courtyard. Great water pressure! Breakfast is available on the roof (fourth floor), and that was a lovely setting. The continental breakfast was free (the usual- granola, yogurt, fresh fruit, bread), but you can also order cooked breakfasts for a reasonable price. Desk service is available 24/7, and the all the staff were super friendly and helpful. They booked us a car to the airport at 6:30am with no issue, and you can pay the hotel directly.

Read carefully- this hotel doesn't not have heat or A/C, but they do provide a space heater and a fan. We traveled during the winter and while it wasn't super cold, it was cold enough to use the space heater which was effective. The floors are tile so be prepared for cold feet unless you travel with slippers. The biggest issue was sound- because it's an older building and because of the lovely little courtyards sound carries a bit too effectively. So, it's easy to hear people above you using their bathrooms and having conversations. We were lucky- while we were there, no one was being rude or super loud, but sound DOES carry.

The location was great. It was in a very walkable area, allowing us to walk to most of our destinations. The staff was also incredibly friendly and very helpful.

service

noise, very small bathroom

Casa Decu is in a great location in Condesa. It's close to several charming parks and lots of good restaurants. Staff are friendly and helpful. It's clean and well maintained, and there's a complimentary breakfast on the roof.

I was on the first floor so didn't have to climb the stairs, except for going to the roof for breakfast. There is no elevator, a important thing to note for anyone with a disability. As others have said, you can hear people on the stairway or in nearby rooms - it's quite loud.

La ubicación del hotel es buena y también la amabilidad de todas las personas que nos atendieron durante nuestra estancia.

Nos quedamos en una de las suites, en la que se sentía un fuerte olor de baño. La cama era demasiado blanda y a las 5 de la mañana empezaban a mover cosas en la terraza (que nos quedaba justo encima), por lo que se acababa el descanso. La iluminación también es mejorable.

Relación calidad-precio injustificada Reservamos 2 noches en una habitación duplex por 900 dólares Desde la entrega de la habitación, observamos que era pequeña y con muy poca luz natural, lo cual no correspondía con el nivel esperado para esa tarifa. Solicitamos inmediatamente un cambio de habitación, pero se nos informó que no había disponibilidad. Dado que decidimos no continuar la estancia, pedimos un reembolso total o parcial. Inicialmente, el recepcionista se negó a comunicar la situación al manager, indicando que no estaba autorizado y sin ofrecer una solución alternativa. Tras insistir durante más de 30 minutos, finalmente accedió a enviarle un mensaje explicando el caso y, posteriormente, el importe fue reembolsado. Finalmente, nos hospedamos en el Sofitel de Reforma por aproximadamente 1.000 dólares, donde recibimos un servicio y unas comodidades claramente acordes al precio. Esta comparación refuerza nuestra percepción de que el precio del primer establecimiento no está justificado por la calidad ni por los servicios ofrecidos. En conclusión, no corresponde con el standing anunciado ni con la tarifa aplicada

Great location and style

Noise on street in early am

Beautiful location and beautiful hotel. The rooftop was a wonderful place to start the morning.

Not enough hooks to hang wet towels

Wonderful location, very attentive and helpful staff

Casa Decu has a great location in La Condesa with a lot of restaurants and cafes as well as shopping within walking distance. Friendly staff. Clean rooms.

For a junior suite the room just had enough space for a king size bed and two bed side tables. There was a small hallway/entrance area where the closet was. There were only the very basic amenities - no slippers, no razors, nothing was available when we had asked for it. Was quite surprising for a 4 star hotel. What was most unpleasant was that the hotel offered airport pick up at AICM for a much higher fee than registered taxis and uber, yet I had to wait for 10 mins outside of Gate 4 at Terminal 2 where everyone was waiting for their Uber. I raised this with 2 different receptionists to discuss the service provided, I was told they would get back to me as need to check with management. Upon check out I asked again and was told they do not decide and suggested I send an email about the pick up price. This should be handled internally without me having to do anything extra.

Bella struttura nuova e pulita, staff gentile e premuroso. Bella terrazza per un drink la sera

La colazione servita in terrazza É suggestiva, ma in gennaio alle 7:30 del mattino ci sono 8 gradi e non é proprio piacevole. Comunque dalle 9:00 in poi, con il sole, si gestisce bene

Great breakfast, all staff was super polite and helpful, very good location

Nothing, which I could spend more time

Завтраки, уютная терраса.

Отсутствие лифта и крутая лестница, будьте готовы. Темновато в номере, например, для девушек накраситься проблематично. И в целом полумрак в номере. Не сделали уборку ссылаясь на перевернутую карточку Yes/No, которая переворачивается даже от воздуха. Продумайте другую систему оповещения клининга.

bon accueil et bon emplacement.

Petit déjeuner très mauvais et chambre trop petite

My room was comfy, clean and well laid out.

The lighting in the bathroom was insufficient and the lighting in the stairwell made me feel less than safe. The stairs are black and circular and there isn’t enough bright light for me to be sure of my footing. For perspective, I am 69 years old. Also know that there is no elevator, heat or air conditioning. I was very comfortable without, although I would have loved an elevator.

The hotel was nice in terms of being basic and clean, and in a good location. The staff were extremely friendly and they cleaned our room daily. The continental breakfast was okay. We did miss a few of those breakfast as we preferred getting better options.

The continental breakfast could have been better.

Location was great lots of restaurants close by that were delicious and also offered a variety of styles and prices. Location was great for walking for exercise in the mornings. Felt safe lots of paths to parks.

Lights outside the rooms facing the street were on all night, very bright A bit of noise from when the cleaners came in the morning lugging things up the staircase outside our room. A few more options for the free breakfast like cream for coffee.

Konumu

Good location, decent breakfast. Good shower.

Coffee was terrible.

Charming, quaint, unique boutique hotel.

Really the only thing I didn’t like is it echoes quite a bit through the walls so you can hear other guests pretty easily and it’s a little noisy at times.

Excellent location, and the facilities are very nice. I particularly liked the water pressure!

Noise insulation is not great. I was able to hear all the activity coming from the stairs.