Brand Cozy Apartment

Very spacious, nice and clean. Great location - just few steps from Augarten or the kanal, perfect for morning walks or runs. Two toilets - convenient for a bigger family. Well equipped. Easy check-in, responsive stuff - although I haven't met them in person. Extra sets of bedsheets and towels are in the cabinet - convenient for longer stay, you can manage your laundry easily.

I liked everything

tres bel appartement

Il n'y a qu'une clé. De ce fait, cela demande de les redescendre dans la boite à clé à chaque fois tant que toutes les personnes ne sont pas rentrées

Das Badezimmer war sehr modern und sauber

Das Bett war durchgelegen und eine Latte gebrochen Ich habe bereits bei der Buchung darauf hingewiesen, dass ich eine Rechnung benötige (Geschäftsreise) und die Firmenadresse angegeben, welche auf der Rechnung erscheinen sollte. Dazu wurde mir zugesichert, dass dies kein Problem sein sollte. Nach mehrmaliger Aufforderungm, (beim letzten der Vermerk, dass dies auch meine Bewertung bei booking beeinflussen wird) kam die Rechnung nach über einem Monat, natürlich mit der falschen Anschrift

The apartment is very nice, spacious and everything is great

It could be a little bit cleaner

Spacious apartment where you can find everything you need. Very clean and comfortable. Good location, easy to get to the city center. We would stay here once more with pleasure.

The only thing we missed because of hot summer is air condiotioner.

The apartment is very nice and spacious, the building is also beautiful! the location is also okay, and the parking garage brigittenau is quite affordable. I think the price for the apartment is definitely worth it and we would stay here again. Check-in/Check-out was unproblematic

The apartment was clean overall, the bathroom could use some more love. There was mold on the wall around the window and also inside the shower around the shower door. Another thing that could be improved is the amount of coffee available, there were only 4 coffee capsules for a 2 night stay for 4 people.

Spacious and most of the furniture is nice. The floors are new and very nice.

1.) The floor heating seems to have been broken as it kept working even when the thermostat was on min value. The staff were not very helpful about this and just told me to wait although I turned the thermostat off already the night before. 2.) The remote for the TV did not work, and 3.) when the TV was turned on manually there weren’t any channels. It looked like there wasn’t any cable connected to the TV except for electricity. 4.) I also found dishes in the dishwasher and cigarette leftovers on the balcony upon arriving, although otherwise the apartment was clean. 5.) The ironer is not working properly (possibly something got burned at some point and is now leaving marks).

The apartment was stylish and comfortable with plenty of space for 5 of us. It's in a quiet neighbourhood but with tram and underground stations a short walk away, travel to different parts of the city was easy. Check-in was easy and the host was quick to resolve an issue with the WiFi.

Very spacious apartment, extremely quiet despite the location close to the city. Convenuently located near subway U4 and tram stations. Also close to Augarten.

Spacious, warm and modern. Everything you need is provided. Easy access, Great location couldn't fault it!

Close to tram and tram links. Spar near train station. Quiet accommodation. Lovely shower.

Didn’t receive code for lock box to collect keys, had to make phone call and was given inaccurate information. Had to re contact at end of stay to get code to leave keys. Unable to flush toilet paper down toilet, not had this issue anywhere else in Austria and didn’t enjoy this at all, wouldn’t have booked had we known of this. Cleaning only just ok, curtain in bedroom stuck to bed headboard by chewing gum, presumably by prior guest but cleaning hadn’t resolved this. Beds not very comfortable. Usually find some things like dishwasher tablets, washing machine tablets but not in this property. Nasty smell in kitchen, again possibly from previous guest.

Big spacious apartment, nicely decorated in a beautiful building.

The check-in process was poorly organized. The bed was a bad choice—not just too low to the ground, but also completely impractical for sleeping. While it may look nice, the flimsy bed slats couldn’t support the mattress properly, causing us to sink through repeatedly. We had to fix them almost every time we used the bed, which is unacceptable for an short-term rental apartment accommodating many different guests.

The apartment is beautiful and has everything you might need

However, the bed was terrible.

The property was exceptionally clean, with everything inside feeling brand new and of high quality. The underfloor heating is a fantastic feature, keeping the house warm and cozy even in very cold weather. It did take a little longer to heat up on the first day, likely because the house hadn’t been used for a while, but once it warmed up, it stayed perfectly comfortable. So, if it feels a bit chilly at first, don’t worry—it just needs some time. Everything else is just as great as shown in the photos. Highly recommended!

The only thing I didn’t love was the key for the elevator. Either I wasn’t using it correctly, or it wasn’t working properly—it felt a bit tricky to figure out. A keyless system, like a chip, would be a much more convenient option.

The apart is very comfortable and fancy.

Perhaps some kitchen accessories like towel would be useful. Information about garbage dispense is also important

The location is in 30 min walk from the city center and just 3 metro stations. Besides it is quite close (20 min walk) to the S7 train which is transfer to the airport. The building is gorgeous, high ceiling, gorgeous architecture around.

When we arrived there was a full garbage bin and there no empty garbage bags so we couldn't take away the trash by ourselves. The host promised that cleaners will come and fix it during out stay, but no one came. The chair in the living room was broken when we arrived, but it wasn't a big deal for us.

The host was very helpful by providing a sample itinerary of tourist attractions and clear instructions (with visuals) of how to do self check-in. They replied promptly when I needed help during my stay. The apartment was clean and spacious. It was very warm which was great because the weather was extremely cold when we visited Vienna. There were plenty towels available. The kitchen was well equipped.

The lift was tricky to use at times. A microwave would’ve been handy.

I booked this accommodation for my father and my sister because it offered two separate bedrooms. When they arrived at the accommodation (late in the night), only one bed in one bedroom was prepared, while the other room's bed had only a (very old) mattress. There were no bed sheets available in the wardrobe. This is totally unacceptable. If they had wanted to share a bed in a bedroom, they could have gone to a nicer hotel for the same price. Furthermore, the Wi-fi did not work and the kitchen did not have even one coffee capsule and was lacking basic equipment. When I reached out to the property (obviously this was not possible during the night on the first day), I received useless sentences such as 'thank you for your understanding'. As the second day we messaged when none of their staff was available anymore, they did not offer any further solution nor a compensation. I later noticed other reviewers were complaining about the same issues.

The apartment was on the first floor, modern, new and very clean. We had 2 rooms apartment, each with very comfortable double bed. The bathroom is also new, with big shower and a washing machine. The kitchen area is also very big and clean, with an electric stove and a dishwasher. We also appreciated some kitchen essentials: salt, sugar, oil ect., dishwasher tablets….The apartment is also close to U Bahn, but we also walked to the city center, 1. district ( approx. 30 min light walk along the canal). In the neighbourhood you will also find Spar, Billa and Penny grocery shops, Bipa and DM, Aida cofeeshop ( amazing cakes and vienna style coffee). Would recommend this nice apartment to families and couples. We used covered garage at Brigitta Platz, costs only 8 eur/ day ( through app, otherwise 12/ day)

Everything was great. Thank you!

Nice and warm. Comfy bed.

Slightly dirty kitchen. No balcony as advertised.

Very unique accommodation and environment that is not typical for other Latvia cities. We really enjoyed this overnight stay and the opportunities provided by the place while going on a small boat trip. Great place to stay. Thanks!

Staying in these apartments for several days, there are no convenient options to wash the dirty dishes. It causes some inconvenience.

Amazing price - offer balance. The apartment is very clean, euqipped with all the necessaties and verz spacy. Extrem well located with close access to metro and tram stations.

We had a very positive experience at this hotel. The apartments are spacious and bright, with a separate room, separate toilet, and separate bathroom. We loved the large mirror and the abundance of decor, including vases for flowers. The new entrance is well-maintained, and the check-in process was smooth and easy.

While the apartments are spacious and bright, there are a few areas that need improvement. It would be nice to have conditioner in the bathroom in addition to the shampoo. A bedspread and more comfortable pillows would enhance the experience, and it would be great if disposable slippers were provided for the apartment.

Big apartment Clean Minimalist and very well decorated Excellent condition Great location and access to public transport Fans much appreciated

Nothing to complain about

We enjoyed our stay at Vienna. The apartment has very good facilities and is well located, not far from the city center

Everything was easy.

Response time made me nervous on a same day booking as night approached. No fan in summer made it a hot sleep. You need a fan in the bedroom.

Apartment was perfect.

It maybe need air conditioning.

Cleanliness,

No washing machines

Exactly as advertised. Spacious, light, well supplied. You could live in this apartment happily.

Clean and nice apartment, everything as described and like on the photos

Clean comfortable - plenty of room - well equipped - great shower.

Nothing

Everything was perfect! Very beautiful and clean apartment, close to center!

Furnitures, style

No blinders, hair dryer was not working, not the safest area in Wien according to local people. We arrived and only a bedroom (out of the 2) was properly prepared. I called the management company and they told us where the bed sheets where without apologies. There wasn't even a bottle of water, which is pretty standard nowadays.

The apartment is very spacious and bright. It is located in a quiet street close to the metro stop and various bus and tram stops that take you to the city center in less than 30 min.

We missed the attention to detail as one would expect in such a lovely apartment. There are no hooks for your towels in the bathroom, we only got one key for the apartment, the kitchen equipment is very basic, no cleaning products, ... With some small changes and details the experience could change from good to exceptional.

Everything was very clean and comfortable 😍 really recommend this property

The apartment was so beautiful and well equipped. I felt like home! The location was perfect, it felt safe and there were enough places to eat out.

More cleaning supplies for the guests like dishwasher tablets, garbage bags etc, we were staying for 5 nights and I would have wanted to clean it myself a little bit during the stay.

The best place I have ever stayed: near the metro station, no so far from the city centre. The apartment is fully equipped and clean. Really cozy spot in Vienna.

Clean spacious functional and relaxing

Needed coffee and tea

So clean and modern, had everything we needed.

After a long day of exploring Vienna's sights, coming back to the apartment felt like a cozy retreat. The charming decor really added to the ambiance, making it a delightful place to unwind. Plus, the property management team was incredibly helpful, ensuring our stay was smooth and enjoyable.

The property was clean and and the surrounding area was quiet. Shower was nice and relaxing and having two bathrooms was a plus. Prindl Bakery was right at the corner and a good spot for a morning treat.

The guest bed was broken underneath on one side and the wood legs were all tilted/broken and wouldn't sit straight so we kept having to adjust the bed at the slightest of movement. We had to contact the host to get instructions on how to get into the property as nothing was sent to us via email even after we filled out all the information required before check in. The elevator was quite a hassle to deal with the key. There were no instructions on how to access the WiFi once in the property, no access to Netflix, no instructions on how to work the television and which remote works with what item and it took several phone calls and texts to get a response on how to access WiFi, all the kitchenware was missing from the drawers and cabinets until we opened the dishwasher after already being in the property for over 24 hours and everything was sitting in there. But we didn't know if it was dirty or clean. There was no washer onsite. Checkout instructions were given after we had already left the property. Overall, I would suggest a binder or some paperwork on the kitchen table about how to access the wifi, work the television, and leave clear check-out instructions. No microwave, no basic food staples to cook with (spices, oil, etc...)

I like that is really big and spacious

It didn’t have enough dishwasher soap and it could have been nice to have a broom

Everything

A few set of towels-in advance of those existed-would be great.

Appartment was beautiful and clean. The shower was amazing and it was a great place to stay for our city trip in Vienna.

The only thing that could be better for us would be a more stocked up kitchen. The basic neccessities where there, however not much variety in types of pots and pans and other glasses e.g.

Spaces cozy apartment with all facilities you need

The property was great, even better than on pictures!

We were with the group of 3 but beds were made only for 2 people , so had to search for extra towels and made 3d bed ourselves. I also missed a card with WiFi password and TV was working only as a radio so I had to be in contact with hosts for these details.

Very nice and clean apartment in a lively environment. Good communication with the owner.

-

Great apartment and location. Very attentive host

The flat is amazing, super modern, comfortable, spacious. extremely easy access to city centre. bars/pubs, cafes, restaurant, grocery stores and public transport nearby. Outstanding communication with host. Will definitely stay there again when we go back to Vienna!

nothing negative to say!

Location is great, rooms are big and ceilings are high. Everything is nice and comfortable

The only minor touch is that there is no microwave but it's not a big deal

Very clean and spacious place. Quiet neighborhood.

The apartment is exactly like the photos Nice interior and quiet neighborhood All necessary appliances and very clean apartment.

Big apartment, warm and good price for this

wall is so thin, so u hear when someone walking upstairs

It was spotlessly clean, with gorgeous furniture and so easy to self check in.

That we had to go home!! Joking but nothing as we loved everything!

Had an amazing time in Vienna and absolutely loved Brand Cosy Apartment! Spacious, bright, perfectly equipped apartment at convenient location. Responsible, polite, helpful and super responsive host! Would 100% recommend and come back personally when in Vienna!

The walls and apartment overall are bright and cozy. It was warm and clean. The instructions to check-in were also easy and step by step.

The apartment was very nice, neat, comfortable and silent. Tram station 1 minute away, and metro 5 min. Heating is adjustable and very good. There are small restaurants, grocery stores nearby. Instructions for entrance the apartment are clear and precise, with pictures. Building is old but well maintained.

Minor things are missing from the apartment, like dish cloth, washing machine for those who stay longer (we stayed for two nights so didn′t need it). There are no wi-fi credentials in the apartment, you need to contact owner. All pillows are thick, would be nice to have a choice.

Very spacious apartment, clean and pleasant communication with the owner. I will definitely recommend!

Clean, comfortable and well maintained apartment with kitchen, two separate double bedrooms, large living room, one bathroom and separate second toilet. Very responsive host. Clear access instructions were left for us before arrival. Great food and drinks recommendations. Nice cafe, Boro nearby serving coffee and a large variety of pastries. Tram stop nearby. Metro station about 5-7 min walk away.

The apartment was spacious. The kitchen had all the required tools. The bed was very comfortable.

The toilet needed a window to be opened, which in low temperatures made it pretty cold.