CASTELLO HOTEL CAIRO

The room is as not ready after traveling 24 hours and confirming 48 hours in advance. We had to stay at a hotel four blocks away for the night, then come back to the Castello the following morning. The room was not cleaned daily and the beds not made. Staff was very inexperienced with customer service. The toilet broke twice and the shower would not drain. The room was overall dirty when we checked in.

Great place right the city centre of Lovely Cairo

É um hotel central, bom ponto de deslocação na área envolvente, mas é um hotel apenas para “desenrascar” para quem quer pagar pouco. Preparem-se para passar a noite em branco a ouvir as buzinas dos carros lá fora.

The hotel is in a good área, front desk very polite and professional, they try to answer all your question, the price for the room are great, you may get a nice surprise with a room upgrade

good location to everything

Actually when i went to Cairo, I didn't care about the luxury of hotels. But it wasn't a summer vacation obviously. I would just mind my time in places. The hotel staff is very friendly and helpful. But the rooms are exceptionally small. Of course i am told there are bigger rooms. But mine was really small. There is enough place to move around and take shower. And when i went there they couldn't see my reservation. But interestingly the personel didn't want to see my payment information. He just took my word. Infact the personnel tried hard not to see my payment infos. That was interesting. The rooms are clean and the bed was comfortable. I only have 1 breakfast there and it was good. I can't say perfect time but not bad also.

All staff was helpfull

Danke

Las camas muy cómodas y la habitación muy limpia. El wifi funciona bien y el desayuno está bien también. Los trabajadores son encantadores

its on the second floor of a building, a little bit hidden

الفندق ده كويس قوي

If you go alone you might have some issues finding the hotel, it's on the second floor of and old building.

Quit Inside the room, clean, helpfull, and frindly staff. Safe and secure.

Excellent Hotel with very friendly Staff. Great location, would recommend!

Bra personal fint hotell trots utseendet från utsidan och väldigt rent

The manager Goma was excellent, because of him the stay was a success

Definitely stay here again. Great staff!

Clean.

Estaba todo muy limpio eso es de valorar, nos hicieron limpieza y mos cambiaron las toallas, las camas comodas y personal recepción amable. Por mejorar El baño tenia el grifo movido y salpicaba pero esta bien que tiene mampara y asi no se moja todo.

Surprisingly Decent for the Price - Clean and Gets the Job Done! Okay, let's be real, this isn't the Ritz. You're not going to find fancy chandeliers or a mint on your pillow. But for the price I paid, I was actually pleasantly surprised by this hotel. My main concerns were cleanliness and a decent night's sleep, and on those fronts, this place delivered. The room wasn't huge or particularly stylish, but it was noticeably clean. The sheets looked fresh, the bathroom was scrubbed (no mysterious hairs or grime!), and there wasn't that lingering musty smell you sometimes get in budget hotels. That was a huge plus for me. The check-in was straightforward and quick, no lengthy delays or rude staff. The person at the front desk was polite and efficient, which is all you can really ask for. The amenities were basic, but functional. The bed was reasonably comfortable, the air conditioning worked, and there was a TV. What more do you really need for a budget stay? Look, if you're expecting luxury, this isn't your place. But if you're looking for a clean, no-frills hotel that won't break the bank, then this is a solid option. It's a good value for the money, and I appreciated that they clearly prioritize cleanliness, which is often overlooked in this price range. I'd definitely consider staying here again if I needed a budget-friendly option in the area. It's not fancy, but it's clean and gets the job done without emptying your wallet.

Sehr freundliche Personal und saubere bed mehr brauch ich eigentlich nicht

Our stay at the hotel was fantastic! The staff was incredibly kind and helpful, always ready to answer our questions and provide great recommendations. The hotel's location is excellent, surrounded by plenty of nice restaurants and attractions, including the Cairo Museum, conveniently nearby. A special thanks to Mohamed Mousa for his outstanding assistance—he went above and beyond to ensure our comfort. We also appreciated how thoughtfully they took care of our belongings while we stepped out for shopping—highly recommended!

Really nice hotel! Super good location and the staff is super kind also! I totally recommend it! At first look it’s hard to find the hotel because it’s a floor on a shared building! But afterwards it’s easy to understand everything. Good renovation inside the rooms

Super fint hotel i midten af Cairo med gode værelser. Men der er også et par udfordringer. Vi ankom sendt om natten og blev ved ankomst 01.00 anvist et andet hotel for den første nat (10 min væk).. Dagen efter indcheckning på Castello Hotel og her spurgt om kompensation fordi det første hotel var billigere, det fik vi aldrig svar på desværre. Castello er mega fint til prisen dog med basal morgenmad men hvad kan man forvente til prisen.

The property is in the middle of everything and still tucked away in a quarter area.Elevator in very good condition and services are offered in a nice way

Hôtel très bien situé avec un bon rapport qualité/prix

Excellent staff always ready to help. Sm

위치가 다운타운에 있다. 가성비가 좋다. 부엌을 자유롭게 사용할 수 있다. 종업원이 친절하다. 매우 만족스럽다. 방이 매우 깨끗하다.

Hôtel au centre du Caire. Les chambres sont propres et confortables. Le personnel très sympahique. Seul bémol : certaines chambres donnent sur la rue et la nuisance sonore est épouvantable.

The staff are ver friendly Mariam was exceptional.

It’s first time for me in Cairo, had bad experience with some hotels. But luckily end up found this hotel. Great hotel, friendly staff especially Mariam and uncle Jumaah, very clean and brilliant location.✅✅ To avoid any overbooking issue, make your payment in advance through any app.

Es entspricht leider nicht den europäischen Standard. Und dass man kein Toilettenpapier spülen darf, geht es gar nicht…

The guy at the counter was exceptional. He is a bald guy but did not remember his name. Too good a service by him.

La ubicación es en un callejón feo, había un conserje que se pegaba a uno para que se le diera propina por todo. Había que pedir toallas grandes, papel de baño, que limpiaran la habitación. Lo que más me incomodó fue esa persona que llamaba a nuestro cuarto con la excusa que llevaba más toallas o la secadora y se entraba a la habitación y con el teléfono y un traductor decía que él vigilaría porque las cosas estuvieran seguras y si uno necesitaba dejar dinero o documentos con él se podía hacer. No volvería a hospedarme allí jamás ni lo recomiendo a nadie que viaje a Él Cairo.

B&B bem básico. O Hotéis.com precisa reclassificar para B&B e deixar claro que não é um hotel. O site está atestando uma classificação de estrelas que não é a realidade. Prédio antigo. Elevador bem antigo. Prós: Os quartos são novos e limpos. Cama boa. Lençóis e toalhas boas. Equipe boa. Contras: Hóspedes fumam no hall do elevador, cheiro de fumaça entra nos quartos. Ducha sem porta. Alguns utensílios quebrados dificultam o banho. Tapete bem escorregadio. Precisa pedir papel higiênico, toalha e sabonete na recepção todos os dias. Pelas fotos de fachada, é impossível encontrar o hotel na rua. Muito barulho no quarto com varanda, muitas buzinas todos os horários. Embora os atendentes sejam solícitos, há limitações. Serviço de arrumação precisa pedir, deixamos as chaves na recepção mas precisa pedir especificamente para limpar o quarto. Café da manhã não tomamos, pois inicia as 8h e eles fazem mediante solicitação. Não há buffet. Internet não funciona, mas aparentemente a internet não funciona no Cairo inteiro. Equipe 8, acomodações 5.

It’s situated in an old, murky building on the second floor. Inside it’s more or less modern but not really a nice choice due to the enormous noise level. From inside! The doors are paperthin and you can even hear the old elevator arriving although my room was the farthest away possible. The second day there was no electricity in the morning. The staff was friendly but everyone had to smoke permanently in the entrance from where all the stench came into the room. Not really a hotel to return to unless you’re traveling on a budget. The interior was newish and ok, if you’re happy just to sleep it may be a solution although it’s mega difficult to find a good night’s sleep thanks to the permanent noise level from the inside and of course the never ending honking and traffic from outside. I’m on my way to the Hilton right now. It’s not the smartest idea to cheap out in Egypt. People are generally friendly but as anywhere else you certainly get what you pay for. The girl at the reception was a true enrichment to the property.

Soggiorno perfetto, hotel pulito con personale sempre disponibile ad ogni richiesta, Hossam e Mariam persone speciali e di una disponibilità unica. Niente di negativo da rilevare. Ringrazio tutti i ragazzi che ci hanno fatto sentire come a casa

Trevlig personal, rent och fräscht rum. Mitt i centrum.

What a great stay. The building itself is older with older type elevator but nice reminds me of something out of an old movie. Once you get to the hotel floor all is modern. The room was smaller than expected (the picture on the web in Expedia is much bigger) it was good for us, but if you are looking for larger that’s not this hotel. The staff is WONDERFUL. Always ready to assist, always smiling even though they may not speak English they would try to assist in any way they can. The manager was outstanding he helped us book a Nile cruise & tours from Cairo to Alexandria to Aswan. I cannot say enough about this trip and how comfortable the staff made us feel.

Room was good . However, there were some issues with the toilet taps which were rectified. Staff was very welcoming and courteous. Breakfast could have been lot better

Hotel castelo Hotel muito bem localizado. Ambiente agradável, limpo, organizado, equipe de recepção poliglota, excelente café da manhã. Agradecemos a hospitalidade de Houssein e Juma.

Ces jours suivants ne font que confirmer mon premier commentaire. J'ai prolongé car aucun intérêt à changer d'hôtel : le Castello Hotel est clairement un excellent choix au Caire. - These following days only confirm my first comment. I extended my stay because there was no point in moving for an other hotel : Castello Hotel is clearly an excellent choice in Cairo.

Je laisse rarement des avis mais je fais exception ici tant il faut saluer le travail des hôtes pour rendre l'expérience agréable. L'hôtel est idéalement situé, plein-centre avec tout ce qu'il faut à proximité, et la place Tahrir à moins d'1/4 de marche. L'équipe connait parfaitement le secteur proche ainsi que la ville et vous conseillera avec plaisir les meilleurs lieux. Badr le gérant, mais aussi Hossam, Mariam & Fatma, et pour ceux que j'oublie de citer un grand merci car tout a été fait pour que mon temps ici soit apprécié. J'y retournerai sans hésiter lors de futurs passages ici au Caire et je vous le recommande si vous comptez y passer prochainement! - I rarely leave reviews, but I make an exception here because we must commend the hosts for making the experience enjoyable. The hotel is ideally located, right in the center with everything you need nearby, and Tahrir Square is less than a ¼ hour walk. The team knows the nearby area and the city perfectly and will be happy to recommend the best spots. Badr the manager, as well as Hossam, Mariam, and Fatma, and to those I might have forgotten to mention, a big thank you because everything was done to ensure I enjoyed my time here. I will not hesitate to return during future visits to Cairo, and I highly recommend it if you plan to visit soon!

직원들이 친절하고 아침도 먹을만 했어요. 가격대비 최고의 선택이라 생각합니다.

The staff are all wonderful: they go out of their way to ensure that you have a great stay (for example, they will walk with you to get a falafel sandwich so that you don't get lost and/or meet your driver to make sure that your check-in is seamless because the entrance is not evident!). My room was clean and very functional. The only downside was that there weren't many towels (but I'm sure if you asked for more, they'd provide them for you!). The breakfast was "simple" and served with a smile! The location is also central to many "downtown" activities/attractions, and there are plenty of restaurants/shops nearby that one can walk to. They also offer day trips (e.g., Alexandria, desert, pyramids) that are very affordable (I booked their day trip to Sakkara/Memphis/Dahshur and was happy with my tour).

Excelente custo benefício. Hotel com muito comércio envolta, e próximo a diversos porntoa turiscos. O UBER é bem barato então é fácil se deslocar na cidade. O quarto estava limpo, com bons lencóis, excelente banheiro, chuveiro quente com muita água.comida gostosa no café da manhã. Equipe de atendentes muito atenciosos e prestativos. Certamente eu recomendo uma estadia lá.

Sehr nettes und hilfsbereites personal

War alles gut . Außer ein Sache gefällt mir gar nicht, ich muss 15 Euro bei in der Ankunft bezahlen.