Chio Hotel

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Su proximidad al aeropuerto. Hicimos una estancia muy corta de 6 horas y fue apropiado para ello

The staff were really lovely and they arranged airport pick up which was ideal! The room was good value for what we payed as we were only there for one night and they also arranged a taxi for us to get into Hanoi.

Welcoming staff, we were kindly given a free upgrade to a spacious suite. The airport pick up and drop off was efficient. Cheap and comfortable rooms conveniently close to the airport so somewhat forgiving of maintenance issues and quirks (such as a non plumbed bath tub that empties onto the bathroom floor!).

Location location location. Nice and polite hosts.

Didn't have windows in my room, but anyways I stayed overnight so it was bearable.

Close to the Noi Bai airport Hanoi: the hotel can arrange airport pick up. The hotel has large comfortable rooms with breakfast available or there are several restaurants nearby. The owner can organise transport to Hanoi and they accept visa card payment. I have stayed here many times.

Very kind staff who drove us to airport

Not very clean and shower didn’t work

Lovely bed and heating in the room, staff friendly and extremely helpful !

Nothing much around the area

Great location close to the airport, helpful staff. Rooms for for purpose ready for an early flight.

Excellent staff great location lots of food options nearby

Tv didn’t work

Very friendly staff. Great location perfect for an overnight stop on the way to the airport.

Close to the hotel. 24/7 reception. Gave me just what I needed for quick layout nap. You get good room for very good price.

Not really big windows.

I had an early morning flight into Hanoi and Chio Hotel made it so easy and stress free to get from the airport to Chio, have a good nights rest and then get into the city next day. Thank you so much for your warm hospitality and help!

Nothing :))

It was fantastic value for money.

Nothing to complain about.

Handy for the airport, comfortable room, spacious , quiet. The staff were pleasant

Property is aged but the price is very fair so I don’t think this should be a negative.

It was centrally located, comfy beds, great and helpful staff. The owner himself helped us a lot with transportation and provided us laundry service for a fair price.

Nothing to complain, perhaps upgrade the facilities.😊

We had a short overnight stay and wanted to be closer to the airport. The hotel driver picked us up and it was very convenient. He was a great communicator in the morning. He also arranged a driver to take us into town for the evening and recommended where to go. The rooms were spacious but basic which is perfect for overnight, very affordable option

Mr Quan was very friendly and helpful. He spoke excellent English and communicated quickly. The hotel was very good value for money, breakfast was great and there were restaurants nearby for dinner. The pick up service at the airport was quick and efficient.

No complaints, everything was great, thank you.

Quiet nice big room and had everything you need as on kettle free coffee comfortable bed and very helpful staff

No complaints

Very close to the airport,very helpful staff,

All perfect

Good enough for late arrival, you get transfer by car.

Really good value for a night close to the airport before flying home. The owner was helpful and professional. Not spotless but who cares.

Clean comfortable accommoadtion close to the Hanoi airport. I always choose to stay when I need a one night stay near the airport. The 24 hour check-in/check-out is very convenient.

Nothing to write here,

The room was very large and the bed was comfortable. Mr. Quan picked us up from the airport and drove us back in the morning. Outstanding service and communications! Will come back on my next trip to Hanoi.

Nothing could be better.

Highly recommend, the staff was very nice and helpful, they go above and beyond to help you. Will use again if I’m ever around the airport!

Good location, about a mile from the Airport. Large clean comfortable room. Great friendly staff and airport transfer car was available early morning for $5

It seemed quite dark inside and the room and bathroom were a little dated but perfectly fine for a one night stay.

Mr. Quan was very accommodating and helped us set up transfer to Ninh Binh. I highly recommend!

The room was spacious and bed comfortable. The staff was really friendly and helpful also organizing a ride from the hotel to the airport.

The hotel is a bit worn out. Not the tidiest room although okay for a one nights stay before a flight.

Very close to airport, so it was perfect for a night before flying out early next morning. The room was great, there was a food outlet right across the street, and they supplied a ride to the airport even though I had to be there at 5 am. ($5 US dollars / 130,000 VND) Much appreciation to Quan, my driver, for getting me to the airport so early! (Quan speaks very good English, as well. Nice to be able to converse with your driver). Thanks Quan

The location was convenient, the staff went above and beyond, even upgraded our room for free.

Friendly staff. Spacious rooms and very close to the airport.

The toilet was old and slightly broken but otherwise worked fine.

Convenient location and great for a stay if you need to be close to the airport. They even offered shuttle service for my 6am flight and it was very nice and $5USD. My room was clean, not loud, and very spacious. The staff were amazing and very kind. Would stay again for another flight

Really close to the airport and super nice the staff in every aspect

Everything Was fine

Clean rooms, easy to find and close to the airport. The woman on reception was very good on the evening I arrived.

Not the fault of the property but the taxi driver I had was VERY unhappy with me as I was only riding a short distance and not all the way into the city. He stopped just out of the airport and spent ages checking the location before pointing out the hotel was close by, which I already knew. He wasn’t happy at all so be prepared for an issue with such a short taxi ride.

Nice hotel close to airport. We had a flight early in the morning and we were worried to miss it, so this why we preferred to stay close to airport. The airport and hotel is very far from the city center/Old Quarter, so you won't find many options to eat and other services in the neighborhood, but there is a good café and restaurant crossing the street. They gave us a room upgrade and also oferred a ride to the airport for a very good price.

Near Airport

Sweetest staff, they helped my Wife get to the airport at 330am.

The host and hostess were very friendly and helpful. The host, who picked us up at the airport, was communicative throughout the process, in a lively and pleasant way. The hotel is right near the airport, so the drive was quick and easy. The room was spacious and comfortable and quiet – just what we needed. And there is a lovely fish pool in the lobby – beautiful koi. We would definitely recommend the Chio Hotel.

Owner and staff are friendly and helpful. Owner came to pick me up at the airport for a few $. He upgraded me to a better room upon arrival. Room was very nice and clean, mat was comfy. Not much noise in the area.

No atm in the area so make sure to get cash at the airport

Great location, very close to the airport. The hotel provides a shuttle service which was great. The room was fairly comfortable and clean. The lady who runs/manages it was so lovely!

Few issues with hot water but was sorted pretty quickly. There aren’t many decent places to eat near the hotel so be prepared to eat average food!

The hotel is so clean, the Owner very humble and gentle, speaks good English of course he does speak a good Vietnamese language as well, price are good, no noise, streaming facility in your room, I watched match of the day ( Arsenal washing out Newcastle) sorry I had to put this comment because I stayed in few hotels in Hanoi and they didn't have this bonus. Breakfast very nice 👍,on my next trip to Hanoi I will be staying I will be going around tourist area but I will make sure that in the night I come back to Chio hotel, whoever reading this and wish to visit Hanoi, we are told to be around old quarter but it's too busy and noisy, do everything and have a good rest in nice hotel, I can't fault anything at Chio hotel

Just one night, I felt like I robbed myself the peace by spending many days in old quarter and make this my last day but lesson learned 😞

The owner was super helpful and friendly and picked us up and dropped us to the airport

Friendly personnel

Close to airport, very helpful friendly staff

Rooms are dated and tired. Close to airport but not a neighborhood I’d choose to walk around.

Location was near the airport.

Mould around the shower, very basic, wouldn't want to eat breakfast there as damp downstairs and in the room.

We needed a budget airport hotel for an early morning flight, the Chio suited our needs and there are enough bars and restaurants to feed and water you before you go within easy walking distance. The staff were superb, I would recommend

The host was super helpful for check in and check out and as far as helping us get on the bus out of town etc. Room is very large size with hot pot, fridge and for purchase items available too.

This is a convenient place to stay near the airport. It isn’t perfect, but it accomplishes the task at hand which is rest from a very late flight.

As a nervous lone traveller the manager's calm manner was really helpful. Picked me up personally from the airport for only $5.... My flight was over an hour late. Organised several trips for me around Hanoi and personally prepared breakfast early on these days. Stayed in touch with me during my 3 night stay in Hanoi and arranged a pick up from my Hanoi hotel for my return to Chio to catch my flight the next day. Very attentive. Upgraded me as a better room was available. Can't fault it. Will use this hotel again when I return next year.

Staff superb

N/A

We booked this place last minute as we had an early morning flight the next day. The staff at the hotel were so accommodating and greeted us outside and helped us with our bags. We were lucky to also have our room upgraded to a larger one which we appreciated! The bed was super comfy and we had the best sleep. The following day the hotel also organised a ride back to the airport for us.

Nothing

Excellent service! The staff is very friendly and helpful. The room was spacious, and everything worked great. I would highly recommend it.

Nothing! It was great.

The receptionist tried to charge me 300,000VND extra for absolutely no reason. When I corrected her, she agreed, but continued to try and charge me the extra amount

Location, fast check in, big room.

The receptionist was trying to sell me a taxi ride to the airport for 100k even though I showed that grab does this service for 50k total. A bit of a touché, but nothing big. There was mould in the bathroom and it smelled like the drainage.

Very nice hotel 3 min from the airport . Very convenient for early morning flight. Staff were very friendly. Room was good size with good AC.

Room was a little musty but the AC worked great.

The hotel is nice and clean. The owner is very friendly, gave us a room upgrade and when I asked if there is a pharmacy on the airport he offered to bring me to one. The hotel is close to the airport (5 minutes driving) so very nice if you just arrived or are catching an early plane.

Close to aiport, very friendly staff, comfortable room.

The staff were awesome - super helpful and kind.

It was $45 for one night for one room, so the price felt really steep. There is also not much near by, so eat before you tuck in for the night there.

The staff were very friendly and helpful. The rooms were always clean

Dirty and smelled like someone has smoked in a room for a month straight

Clean and good location

No

Quan and his hospitality was above and beyond

Everything exceeded my expectations

We worked with Quan, one of the hostel staff. He communicated with us before arrival and scheduled our pickup from the airport. I lost an item on my international flight, and he called/emailed the Vietnamese and Japanese help desks to put my lost item claim in and I ended up getting my bag back. He delivered coffee to our room and scheduled our private car to old city Hanoi the next day. His service exceeded expectations and helped tremendously after a long international day of travel.

The main concierge Mr Dinh Quan is very friendly, nice and always went out of his way to solve our problems and to help us out. The hotel was clean, the rooms were spacious and it was really easy to get to the airport, being only a few minutes away. If you stayed in Hanoi and had to catch a plane, you'd have a 45+ minute journey to contend with, along with the hazard of Hanoi street chaos.

N/A

Friendly owner who gave us a bigger room as a free upgrade. It is cheap and "close" to the airport. It is some distance but if you don't have big luggage it is definitely possible to walk it! With a big suitcase it would still be possible but when we were there part of the walking path was still under construction so it would be hard to move the suitcase and also in some parts you have to walk close to the big street (which wasn't a problem late in the evening and the early morning since there was not much traffic so it felt safe to walk there)

All good, cleanliness and good value. The staff was fantastic

Nice room, nice hosts

Nothing, very good stay

Nice location for going to the airport; large rooms; clean

Beds were very hard and uncomfortable; tried to offer me a 100k dong taxi to the airport when I could get a grab for 50k dong.

Super helpful with the airport transfer - picked me up late at night and drove me back to the airport early the next morning. Room was clean and spacious. The hotel manager was super friendly! Would stay there again.

Nothing

Convenient location near the airport. Very attentive and helpful owner/manager that helped with airport transferd and good value transport to/from Hanoi. Good breakfast. Surprisingly good view. Excellent option for your layover between flights or if you have an early flight and want to avoid the Hanoi morning traffic.

A bit dusty in certain parts.

Staff, location.

Lack of cups and saucers plus spoons etc for morning coffee.

Near airlport