General Luna Pier
General Luna Pier, Dapa-Union-General Luna Road, General Luna, 8419 Surigao del Norte, Philippines- Viewpoint
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Prime Location & Modern Amenities
Comfortable Accommodation
Delicious Breakfast Options
To book your stay at Siargao Lisuga Hotel and experience a perfect blend of convenience and relaxation, reserve your room now!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
54 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
Garden View
In-room amenities
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
For us it was centrally located to our planned activities the staff was amazing funny and very helpful and beds are very comfortable wifi strong.
Honestly we loved everything about lisuga hotel we had short power outage issue however the owners messaged and apologized and credited us a night without any complaints from us they went above and beyond in every way a hotel should so no things I disliked we will stay again next trip.
Approachable staff
N/A
La cama muy cómoda y el personal súper amable!
La piscina es súper pequeña y tienes que andar para llegar a ella, está como en otro hotel de al lado. El primer día por la noche pasamos terror porque había un ejército de avispas asiáticas enormes por todas partes (fuera de la habitación) pero para subir hasta allí se nos hizo eterno ya que hasta se nos ponían encima…
Sehr sauber, nettes und zuvorkommendes Personal, bequeme Betten
Man kann einen Nachbarspool benutzen der ist aber sehr klein, ein eigener Aussenpool fehlt, ein Kühlschrank im Zimmer wäre auch toll
La villa no esta mal.
El agua apestaba. No puedes tener esa calidad de agua en un hotel asi. Daba asco ducharse.. tenía que correr un poco y luego se podia. Tampoco tenía agua caliente lo que me sorprendió..
Struttura molto bella, pulita e funzionale, servizi buoni e personale gentile, competente e disponibile. La distanza dal centro è ragionevole (10 minuti a piedi) e propongono vari tour , molto validi i due a cui abbiamo partecipato (Tri-island e Landtour).
Geräumiges, hübsches Zimmer, sehr komfortable Betten, ein sehr leckeres Frühstück und ein mega hilfsbereites Personal zu jeder Zeit! Waren als Familie 5 Nächte dort und können es nur weiterempfehlen! Da in den Bewertungen sooft bemängelt wird, dass es keine warme Dusche gibt: ja, das stimmt, aber das stört bei diesen Temperaturen überhaupt nicht, tut sogar gut ;-)
Alles top!
The staff were very friendly, welcoming, and accommodating throughout our stay. They were always ready to assist and made us feel comfortable. Great service!
Nice hotel with good garden
Loved the room! It was clean, spacious, and comfortable. Everything was neat, thanks to the housekeeping team. We had a really relaxing and enjoyable stay.
Great location! It’s close enough to the main attractions and restaurants but far enough from the party noise, making it perfect for a peaceful and relaxing stay.
We had a wonderful stay! The room was clean, spacious, and comfortable, and the staff were very welcoming. Plus, the cute dog named Cooper was such a lovely bonus—he definitely made our stay even more memorable!
We had a wonderful stay! The staff were very helpful in arranging island activities. The room was large, the bathroom was lovely, and despite the lack of hot water, everything else was excellent.
A peaceful place to relax! Friendly staff, tasty breakfast, beautiful greenery, and a quiet location away from the crowds. We also appreciated the eco-friendly solar-powered rooms.
Staff were accommodating.
The Rough Road on the way to the hotel.
it was beautiful and very naturey
nothing!
The only downside? Eventually, you have to leave. The staff are so genuinely warm and attentive that they make you feel right at home from day one. Add the perfect location, and checking out is honestly the hardest part, it all goes by way too quickly.
The staff went far and beyond helping me during my stay; made my solo trip so much fun! And my room was squeaky clean (me being a certified neat freak). Thank you, Lisuga.
spacious rooms and nice garden
nothing
It was my second time staying here, and I will definitely be back if I have the chance. The place and the people are amazing. If you're looking for peace, relaxation, and beautiful views, this is the perfect place for you. And of course, you must try the food—it's absolutely delicious!
La habitación es muy amplia y las camas son muy cómodas. Tiene dispenser de agua fría.
El wifi funciona bastante mal y si vas en moto la calle para llegar no esta en buen estado.
Clean and comfortable room, friendly staff, and a peaceful atmosphere. The location was convenient and we had a relaxing stay
Nothing major. Everything met our expectations
Love it
Love it
Excellent stay! The room was clean and comfortable, the staff were warm and accommodating, and the location was great. Highly recommended, and I would gladly stay here again!
I love the ambiance and the view. It’s perfect for people who want peace and to be surrounded by nature.
So far, none everything is great!😊
The room and the bed are super cozy
I wish I stayed longer
Boa localização
Uma noite ficou com um barulho insuportável por uma das fechaduras do nosso corredor estar com bateria fraca, ficou apitando sem parar a noite toda e nenhuma funcionário tomou nenhuma providência. A pisicna não fica na propriedade e é minúscula A cama é muito mole A internet não funcina no quarto, por conta disso não conseguimos assistir a tv nenhum dia Não possui água quente
I really enjoyed the atmosphere here. From the moment we arrived, we felt relaxed and warmly welcomed. The staff took excellent care of us throughout our stay, making it a truly refreshing escape.
Friendly staff, comfortable rooms, and a fantastic breakfast. Will definitely book again
The room was big but not functional. It's far from the road so good only if you driving. They don't have hot water in the shower
I highly recommend Lisuga! The staff are always polite, welcoming, and willing to help. The grounds are clean and surrounded by beautiful greenery, making the place very relaxing. The location is only around 3–5 minutes away from Tourism Road, and the front office can help call a tuktok anytime if you need a ride. Will definitely be back!
I really enjoyed my stay at Lisuga Hotel. The place is clean, relaxing, and very comfortable. The room was surprisingly big with plenty of space to move around and unwind. The staff were also very friendly, accommodating, and always ready to help with a smile. Overall, it was a great experience and I would definitely stay here again.
Excellent stay overall. The staff were very accommodating and professional, the rooms were clean and comfortable, and the atmosphere was relaxing. Great attention to detail and very good service from check-in to check-out. The location was convenient, and the amenities were well maintained. Highly recommended for anyone looking for a comfortable and hassle-free stay.
The best hotel and hotel staff especially the front office attendant, Rey.
I highly recommend Lisuga. The staff are always polite and willing to help. The grounds are clean and surrounded by greeneries. The room is spacious, clean, and their bed is super soft perfect for a long day of adventure plus they have breakfast. The location is around 3-5 mins away from Tourism Road and the F.O can help you call tuktok anytime if you want a ride. Will definitely be back.
כלום
מזעזע
It may seems unbelievable but it might surprise you on what they can offer. The view is also good.
Staff are polite and accomodating. The welcome mango chips and the free breakfast
No in room cups for coffee/tea. Heater was not working as well as TV. Rough road in going to the place
The staff were excellent and so friendly and helpful. My 3 year old son made new friends. The room, the facilities and ambience was very very good. I am in hospitality for 40 years and the team made this vacation memorable!
Nothing and no complaints, It was very clean, the pool was next door and gardens and pools very clean. Plus a great breakfast with lots of choice and free flow coffee
Nothing
The road going to the hotel, the set up of room there is no towel, the tiny and dirty pool was far to the hotel .the service are very poor. The check in time is 2pm and I arrived to the hotel at 2:30pm but the room still not yet ready. I booked 2 rooms for 5pax but it was separated 1 room is on the second floor and the 1 room is on 3rd floor , I booked 5 pax means together .so my experienced was really disappointed it’s not recommendable hotel.
Du côté positif, la chambre était spacieuse, l’emplacement de l’hôtel est pratique, et le personnel est globalement sympathique et accueillant.
Cependant, plusieurs points nous ont déçus. Tout d’abord, la piscine n’est pas située dans l’hôtel même, mais dans un établissement voisin, et elle est très petite. De plus, contrairement à ce qui était proposé, il n’y avait pas de scooter disponible à la location. À plusieurs reprises, en rentrant dans la chambre, nous n’avions pas de serviettes à disposition, ce qui est assez problématique après une douche (froide). Et lorsque des serviettes étaient fournies, certaines étaient en mauvais état, voire trouées. Autre point important : nous n’avons pas eu d’eau chaude pendant toute la durée du séjour. Nous avons également été dérangés par des travaux juste à côté de notre chambre, avec beaucoup de bruit dès 7h du matin, ce qui rendait le repos difficile. Enfin, nous avions réservé une navette pour l’aéroport en pensant qu’il s’agissait d’un service privé, mais il s’est avéré que ce n’était pas le cas, ce qui a entraîné un départ plus tardif que prévu.
It was a pleasant experience. The rooms were clean and spacious, and I really enjoyed the peaceful garden surroundings. The staff were warm and accommodating, always ready to help with anything I needed. While the Wi-Fi could be better and the road going to the hotel is a bit rough, the quiet atmosphere and good value for money made up for it. It’s a nice, budget-friendly place to stay if you’re visiting Siargao and want somewhere calm and comfortable.
Ganda ng room at spacious. And super friendly pa nung mga staff. Will likely be back here if merong money to vacay :))))
No tenian agua caliente, y nos subian cubos de agua para ducharnos
Great staff. Very nice people who became my friends. Clean and cozy.
Beautiful property, staff were lovely, pretty good location.
Room cleans were ‘eco cleans’ which meant they just swept so towels got a bit dirty but it was fine!
The Staff, Rooms and Foods
Nothing
I like how friendly and approachable the staff here. They always greet every time you passby. The resto offers great food.
Too bad the wifi is kinda slow and the road going to the accommodation is rough.
The room is spacious and clean, balcony, and and the greeneries outside
Das Hotel ist neuwertig und befindet sich zentral, aber dennoch etwas abgelegen, was gut ist, da man den Straßenlärm nicht hört. Das Personal ist super freundlich und hilft bei allen Anliegen! Die Zimmer sind groß, modern und sauber.
Das einzige, was mir nicht gefallen hat, ist, dass es keine Warmwasser- Duschen gibt. Man kann sich aber grosse Eimer mit heißem Wasser ins Zimmer bringen lassen. Das klappte immer sehr zügig und warm duschen ist damit auch möglich.
Location
No internet, no WiFi and no hot water
The Lisuga Hotel was clean, well maintained, very accommodating and the staff was amazing.
It was comfortable and the staff very helpful and friendly.
There where hot water heaters in bath room but not turned on or connected and no hot water. The wifi was not good. Unfortunately now a days people want this facility and need it for everyday life. Needs to be better.
Que no había agua caliente en la ducha
Staff were lovely, nice clean room.
Shower pressure low, cold water and no floor towels. Bit of a distance from main road.
Buen servicio calidad precio, las habitaciones muy grandes, buena ubicacion, el personal muy amable
No tenia agua caliente en la ducha y alrededor habia muchas obras
El personal ha estat molt amable i en tot moment ens han tractat molt bé. Ens van ajudar a organitzar el tour de tri-island i donar tovalloles quan les hem necessitat.
Per entrar a l’hotel estava la carretera molt enfangada i dificultava l’acces per anar caminant. Això ens obligava a tenir que demanar un tuktuk cada vegada. De totes maneres ho vam comentar a les noies i ens van donar una solució per venir-nos a buscar amb moto. Si arreglen el carrer seria perfecte.
Das Hotel ist sehr sauber und sehr modern Ruhige lage Mitarbeiter sind sehr freundlich Frühstück ist à la carte
Zufahrtsstraße sehr holprig, also tiefe löcher (man muss sehr langsam fahren, bei regen sehr viele pfützen) Zufuss in die tourist road ist etwas zu weit, man braucht immer ein tuktuk
Kind and accommodating staffs!
Η περιοχή και το εξυπηρετικό προσωπικό
Οι παροχές. Είχε πολλά κουνούπια στο χώρο. Δεν είχε ζεστό νερό να κάνουμε μπάνιο μας πρότειναν να μας ζεστάνουν. Δεχοντουσαν μονο μετρητά που ειναι πρόβλημα όταν πρέπει να σηκώσεις γιατι κάθε φορα που σηκώνεις σου κρατάει προμήθεια της τάξεως των 4-5ευρω. Και δεν έχουν ολα τα ATM τη δυνατότητα να σηκώσεις μεγάλο ποσό. Στα πάντα ζητάνε deposit charge που στο δίνουν πισω μεν μετα αλλα εχεις την ανάγκη των μετρητών που όπως προανέφερα δεν είναι οτι πιο εύκολο και στο τέλος που στα επιστρέφουν σου είναι άχρηστα γιατι φεύγεις. Τα δωμάτια δεν έχουν ψυγείο
I like the ambiance, the cleanliness and the hospitality of the staff
nothing, everything was perfect
I'm really impressed with the Lisuga Hotel's warm hospitality and cozy ambiance! The staff were super friendly and attentive, making my stay feel like home. Overall, it was a comfortable and relaxing experience that I'd definitely recommend!
I had a great stay at Lisuga Hotel and didn't find anything I particularly disliked. The experience was overall very pleasant and I'd definitely consider staying here again. Everything just felt right!
La limpieza, la amabilidad de los trabajadores y el desayuno
No había agua caliente, no funcionaba el baño todos los días había que pedir que la desatascaran, pedimos cambio de habitaciones por ello y no nos lo dieron, a veces aparecían hojas de arbol dentro de la taza del baño
The staff was friendly and accommodating, and the check-in process was smooth. The room was clean, comfortable, and well-equipped with everything I needed for a short stay. The breakfast buffet offered a decent variety, though it could use a bit more freshness.
Great staff and nice breakfasts. Large room in a good location
Quite a lot of insects inside the room
Just had an amazing stay at this hotel! The rooms were super clean and comfy, the staff was friendly and helpful, and the location was perfect. Highly recommend!"
The room was spacious, clean, and thoughtfully designed, with a cozy bed and a relaxing balcony view of the garden. It was the perfect peaceful escape after a day of surfing or island hopping. The location is just far enough from the main road to enjoy some quiet, yet still within walking distance to all the action in General Luna—restaurants, surf shops, and bars.
I had an amazing stay at Siargao Lisuga Hotel and would gladly return in a heartbeat. From the moment I arrived, the staff made me feel incredibly welcome—warm, friendly, and always ready to help with anything, whether it was arranging a tour, renting a motorbike, or recommending the best local eats.
no hot water and the way going the hotel is rocky road.
I had a wonderful and satisfying stay! The staff were warm, accommodating, and always ready to assist with a smile. The room was clean, cozy, and well-maintained, providing the perfect place to relax. I also appreciated the peaceful ambiance and convenient location, which made it easy to explore nearby attractions. Every detail—from the service to the amenities—exceeded my expectations. I will definitely recommend this place and would love to return. Thank you for the excellent hospitality!
N/A
just no hot water
Nice hotel, friendly staffs But room could have some more improvements though. Location is ok
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.43/10Several reviews mentioned issues with cleanliness and pests, affecting overall perception.
Service
8.9/10Staff were frequently praised for being friendly and accommodating.
Location
8.94/10Location received positive feedback, described as ideal and convenient.
Room Quality
7.89/10Rooms were generally described as clean and comfortable, though some issues noted.
Amenities
7.42/10Several cons mentioned lack of hot water and inadequate amenities.
Value for Money
7.88/10Generally considered a good value, despite some service issues.
Food and Beverage
7.93/10Breakfast received mixed reviews and could use improvement.
Overall Experience
8.4/10Overall experiences were mostly positive with some notable concerns.