Surat Marriott Hotel vs Similar Hotels

Rooms are described as comfortable with some maintenance issues.

Rooms were noted to be clean and comfortable with good overall quality.

Studio room was spacious with good overall quality, but few issues with key activation reported.

Rooms were generally described as spacious and comfortable.

Some reviews mentioned visible mold and maintenance issues in bathrooms.

Rooms were reported as super clean with specifically positive mentions of housekeeping.

Staff maintained hygiene in the dining and rooms, but some areas weren't clean as noted.

Several reviews mentioned cleanliness as a positive aspect, though issues with hygiene and maintenance were noted.

Location was generally praised, though some noted it was far from main attractions.

Lovely location and great atmosphere.

Location is quiet and surrounded by greenery, but in an industrial area making transportation difficult.

Location received mixed reviews; some found it isolated from the city.

Many reviews highlighted the friendliness of the staff and excellent service.

Staff provided exceptional service across multiple reviews, receiving specific praise.

Exceptional service noted across multiple reviews, especially highlighting staff like Ajoy and Ajay.

The staff received high praise for their helpfulness and responsiveness from multiple reviewers.

Food generally well-reviewed but described as average by some guests.

Food received repeated praise for being delicious and well-prepared.

Food was highly praised with several dishes mentioned while some specifics were found average.

Food was positively rated, though vegetarian options limited choices for some guests.

Amenities were appreciated, but some services such as the spa need improvement.

Amenities such as the buffet and restaurant received positive feedback.

Amenities are limited with suggestions for more family-oriented facilities like a salon and shopping.

Amenities received praise, particularly regarding spacious rooms and facilities.

Generally good value but expectations not met due to maintenance issues.

Guests felt they received good value for the quality of service and amenities.

Overall dining experience and food quality considered worth the money.

Some reviews expressed that while it was worth the money, there were complaints about expensive dining options.