Hotel Sapphire House - 3 Mins Walk from Metro and 5 Mins from New Delhi Railway Station

Clean, hygiene, very tasty food

Super hôtel dans Dehli Confort et eau chaude abondante Personnel disponible et à l’écoute

Cleanliness

Clean and new construction

Amazing staff, peaceful and silent atmosphere.

We had a wonderful stay at this hotel. The property is very classy, elegant, and exceptionally neat and clean. The staff were extremely courteous, welcoming, and helpful throughout our stay. A special mention to the night manager, Sunnykant Mishra and Afjal, who was very generous, professional, and genuinely helpful. His excellent service made our stay even more comfortable. The food at the restaurant was also delicious, with great taste and quality. Overall, we thoroughly enjoyed our stay and would definitely recommend this hotel to others. We look forward to visiting again!

Nothing

O like the hospitality of staff. Cleanliness of the room and staff is very helpful

i like everything staff and services are on point

The behaviour of the front desk manager and staff

Super

Good

everything good

Overall very good experience. The location is very convenient and all the major attractions are nearby. It is at walkable distance from metro and new delhi railway station. Food taste was very good and rooms were clean and no unwanted smell and noise.

Although taste of food was very good but they charge 10% compulsory service charge so be ready to pay that in additon to food price. Also, staff expects tips when you check out. This is quite okay but not if you are already charged with compulsory service charge. Rest all was awsome.

Staff was ok

Room was not clean, dirty bedsheet, AC was not working and tea cattle was dirty

The hospitality was really poor... the hotel staff especially the main person sitting at the reception was very rude. He made false accusations at us when even he didn't had any proof of what he was accusing us for. And the hotel had no restaurant.

Gud hotel once you enter

Location is inside & front office not sending my invoice after checkout even after several requests f

The manager in the hotel has big attitude, he does not know how to welcome their guest. No smile on face, did not say hello namaste good morning, Directly ask only about how much Rupees your Booking, He was having same attitude with other guest front of me. Howcome they Run hotels and do hotelier business. Mi ey is important to them only. I am very disappointed to choose this hotel for stay.

Better choose other place I honestly tell you that this place is not for classic travellers so do not book here.

Awesome room Clean badsheet

Ok

They denied check in saying that they dont take bookings from booking. Com which is damn strange… not gonna recommend either the hotel or booking.com to anyone for sure

Ruime kamer

Restaurant niet aanwezig, eten kwam van buiten.

They give my room to someone else after booking

La atención del perosnal

Beautiful Ambiance

A bit inside from main road

Loved the shower the bed and the general cleanliness.

Were not providing breakfast other than in your room and area surrounding hotel was a little squalid but friendly people.forget abseiling. bunjay jumps and tandem parashooting and take a tuk tuk to old delhi.

Comfortable and clean. Quiet location in Paharganj, yet close to most things

Slightly hard to find

Good

Very nice

Fraud

Nothing

Comfortable bed, spacious, always hot water, quiet, clean.

Turistområde, men massa billiga hotel och barer. Inte jättelångt att ta en tuktuk till sevärdheterna.

ニューデリー駅からメインバザールを進んだ一つ裏の通りのホテル。周囲は同様なホテルが多く静か（静かの基準はインド基準） ロビーに大きなソファ、エレベーターあり スタッフの対応はとても親切。 宿泊した部屋は4Fのトリプル、部屋は清潔、窓あり朝日が心地よい。シャワーは湯量、温度とも過去一と2週間の旅に同行してる息子の意見。 近くにワインショップあり👍 冷蔵庫有るので、いつでもチル👍 24時間×7のルームサービスあり。👍 しかし、ニューデリー駅から徒歩15分、 メトロは反対側なので、陸橋をいかに通過するかで30分以上は必要。

なし

Vsetko

Nic zle tam nebolo

Clean, comfortable, very hot wster all the time. Comfortable bed, fridge, quiet.

Sometimes wifi not so good in evening

Nice hotel.

To rebook in 10 days time the price is extortionate. Looking different stay in Delhi.

Guy at reception was Mr. Grumpy

Always hot water. Clean. Good beds. Helpful staff. Relatively new hotel, in good condition. Central.

Some evenings wifi was a bit difficult

Very supporting staff 24x7 service everything is neat and clean only parking problem is there rest all is 5 star

Localização

O hotel em si não é mau no entanto não respeitam as marcações do Booking, parece que é prática comum aqui na Índia. Marquei com 2 meses de antecedência e quando cheguei disseram que não tinha quarto mesmo mostrando a marcação. A alternativa foi arranjarem-me outro hotel onde o quarto era bem inferior com roupas de cama usadas e rasgadas sem higiene e fomos obrigados a dormir na cama com os nossos sacos cama. Na segunda noite já lá consegui quarto e foi tudo normal por isso cuidado

The hotel is in a convenient location in Pahargunj. It is easily accessible from the nearest Delhi metro station. It is cozy small hotel with friendly staff.

Nothing

Our stay at Hotel Sapphire House, Delhi was one of the worst hotel experiences we’ve ever had. Despite pre-booking the room, we were shocked to be asked for extra payment for early check-in, which was more than informed during booking. After paying and arriving, we were made to wait for 1.5 hours, and even after that, they casually asked us to wait an additional 30 minutes because the room was still not ready. This shows a complete lack of professionalism and respect for guests’ time. When we finally entered the room, the problems only got worse. The faucet was damaged and leaking continuously, creating inconvenience and discomfort. The hotel has a centralized AC system, which means the cooling in your room depends on other guests. If someone else switches off the AC, your room becomes hot and unbearable — absolutely unacceptable, especially in Delhi weather. Food service was another major disappointment. Delivery took an unreasonably long time, and the prices were extremely high for the poor service provided. What made the experience even worse was the rude and uncooperative behavior of the staff. They were dismissive, unhelpful, and showed zero hospitality. To top it all off, they failed to provide proper payment receipts, raising serious concerns about transparency and professionalism. Overall, this hotel completely failed to meet even basic hospitality standards. The stay was stressful, frustrating, and disappointing from start to finish. I would strongly advise others to avoid this hotel and look for better, more reliable options in Delhi.

The stay was very good, whole staff was very cooperative ,mostly the theme of hotel was very classical they tried their level best to provide us everything as per our requirement I wants to give an opinion that is kitchen should be in working 24 ×7 Rest i also noticed professionalism of the staff was 👌

It is good hotel with all required facilities and the people here are responsive and helpful

Nothing

Sapphire House is an upscale reasonably priced place to stay in otherwise crowded grungy Paharganj. The family rooms facing the quiet side street were spacious and spotless with all amenities including kettle, slippers and dental kit. The hotel is also quite new, elegant and has an elevator. Staff was helpful in getting us an autorickshaw when needed late at night.

Except for the two family rooms facing the street, none of the rooms have windows with any view other than a wall. No heaters in any room, so winter stays could be chilly. The claim "3 minutes walk to Metro and five minutes walk to Railway station" is not true. Metro is more like ten minutes, and station is 15-20 minutes. Not walkable with luggage. Wouldn't recommend the breakfast--limp undercooked toast and overcooked anemic eggs.

The availability of food 24/7/365 was the best part. Even though the taste and quality food provided was average, they were edible and the kitchen response was very fast. The staff were very responsive to our requests for towels, soap, laundry. The same day laundry service, at a price, was useful.

The car rentals offered by the hotel were not the best. Two cars for shorter trips did not have working ACs and one driver could barely respond in English, even though the front desk said the rate paid was for a full AC card with an English speaking drivers. The driver for the day long trip was ok though he drove too erratically o this return.

Location is good

In romm there is no tooth paste, bed sheet are not clean . No san Saving kit no comb.

Very close to the Metro station.

Very crowded and dirty streets around, not as clean as shown in the photos. Feeling unsafe at night.

Everything was perfect.

Room was good . Some staff was good. Got very difficult in getting RO water. After requesting many time also not get water

Got very difficult in getting RO water. After requesting many time also not get water

Good stay love it

Everything

Location will develop in future i guess

24 hrs room service

location

No comment

Staff asking for tips in food order No welcome drink Bed were not clean

It value for money it has good hot shower facililty in cold weather its rewarding

The road to the hotel its narrow

I would love to have a stay at hotel sapphire house

All is good

Cleanliness

Everything was fine

It’s really good hotel for stay

Nothing

Terrible place, stay away. It is not a newly built hotel as they say or at least seems very old and used. Hotel and room is very dirty as well as its environment.... we've spent only 10 minutes here... do not book!

The property is at inaccessible location

good room clean

breakfast