Everything. Staff were friendly and helpful. Dinner and breakfast was superb. We were sad to go!
Nothing
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Luxurious Dining Experience at Chapter One Restaurant
Indulge in the culinary creations of Chef Lana Doyle, known for her prestigious clientele and magical touch in the kitchen. From fresh flown-in oysters to a vast selection of whiskies and champagnes, the dining experience at Chapter One is a must-try.
Variety of Room Options to Suit Every Guest
Whether you're on a budget or looking for a luxurious stay, The Highlander has you covered with Classic Queen rooms, family suites, and king suites. Each room is designed for comfort and relaxation, ensuring a pleasant stay for all guests.
Comfort and Elegance in Luxurious Rooms
Experience true comfort in the luxuriously appointed rooms and suites featuring down duvet covers, cotton linens, and fireplaces in the Luxury Suites. Unwind in style and enjoy modern amenities like satellite TV for a relaxing stay.
Book your stay at The Highlander for a memorable countryside retreat filled with exquisite dining, luxurious accommodations, and a range of leisure options.
Check-in from
04:00 PM
Check-out by
10:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
2 adults · 5 children
Beds
2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide), 2 Sofa bed (Variable Size)
Room details
60 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
35 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Everything. Staff were friendly and helpful. Dinner and breakfast was superb. We were sad to go!
Nothing
Location is good. We did not eat or drink at the hotel.
We were in room 6 and what an stunning room as it is north facing, spacious, neat and excellent service
Privacy excellent
Beautiful, well kept and great location
Nothing - in terms of accommodation our bedding were 2 single beds pushed together which was not so comfortable and the bed was extremely soft… but everything else was exceptional.
The rooms were spacious and comfortable. It was a cold day, the room was adequately warmed with a fire and heaters. the staff was very sweet and helpful;. The supper was great.
Toilet had no ventilaton The rooms were very far from the reception. They need to have a golf cart for guests with mobility challenges.
Excellent location and onsite restaurant. The staff are really exceptional.
Exceptional staff
Spacious, safe and excellent location.
Location, restaurant and the bar
Bathroom is ice cold. Heating is very poor in the room.
Neat clean and tidy - Friendly Staff.
Bathroom well lit but extremely cold, the actual shower was physically cold, Placement of shower head not ideal. Consider packing in your bathrobes from home - it will make all the difference, especially negotiating the bathroom. The placement of skylight in the bedroom can be troublesome, for couples looking to sleep a little later. It would be great to have the option to black it out, for late sleeping guests, the natural light during the day is lovely though.
Location good Staff good Food good
Bathroom cold Stay was pricey
Cozy decor ✨️ and excellent service. Dinner was also outstanding.
Mooie locatie op doorreis naar Kruger vanaf Johannesburg met een heel goed restaurant.
Het was nog fris dus houd daar rekening mee. Wel heaters en open haard in de kamers.
The staff is friendly and the place is clean
There was loud music coming from nearby, I am not sure if there is a pub nearby
Stunning
Very nice room, friendly staff and great wellness
The menu at the restaurant was a bit trout heavy. The food was good, but not 4 stars
Quiet location, exceptional staff, excellent food, a bar and restaurant with great ambiance and a large room suite with a fireplace.
Roaring fireplace, hot water, and excellent service. Huge wine and whisky lists and super cosy restaurant/bar. Lovely grounds for a stroll. They even went out of their way to find us a TV box so that we could watch a FIFA World Cup match in our room by the fire!
Only one minor issue would be there was no alternative heating method in the room, and although there was an electric blanket, it meant the room was rather cold in the morning.
Always a delight to stay at The Highlander. Beautiful, comfortable, warm rooms. Great attention to detail. Cosy bar and elegant restaurant.
The room was cosy and spacious
No WiFi WAS MY BIGGEST THING. Only accessible at the reception
The staff were amazing
husband said a draught beer machine would have been nice and maybe an hour fishing at the dam. Spa was a bit of a let down, that can be worked on a bit more
Breakfast not included.
Real milk to go with the sachets of coffee and tea and at least a bottle of water would go a great way to make one feel a bit more at home. Some TV instructions will be great.
Everything.
Nothing.
Dinner was exceptional and service e3ven better - long time since had such professional waiters in SA
Very cozzy
Kids had to sleep on a sofa bed that open on the floor - and the place is cold.
Everything!!
Nothing
Great Location. The staff were amazing
Hele grote kamer. Fantastische douche. Restaurant is een aanrader!
Everything was wonderful, fulfilling the “highlands” brief. The restaurant and bar are absolutely exceptional as are the staff!
Not a thing, it was perfect
Location and ambience
The bedding can be improved I.e newer pillows
Lovely peaceful stay. The rooms are nice and spacious.
The room was excellent, and the warm towels was a charm:)
Nothing
The staff was friendly and helpful
The room smells bad and damp, the bath was dirty, the safe didn't work
The view and gardens are beautiful
Nothing
Didn’t have breakfast
In room service was below par. We ordered oxtail, salad & cheese platter. Food was presented with 2 x Fork & Knife but there was no spoon to dish oxtail onto rice, there was no side plates for mains & cheese platter, no knives for the cheese platter. It was a very disappointing moment
We had an excellent experience at this accommodation. The facilities were outstanding - well maintained, comfortable, and thoughtfully set up. Everything was clean and met a high standard. Our overall stay was enjoyable. The attention to detail and quality of service really stood out, creating a welcoming and professional environment. We would highly recommend this venue and would gladly return.
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Great hotel ! Our room was perfect, the staff was nice and we had a great dinner in the hotel's restaurant. Dullstrom is a cute little town.
Everything was great!
Great friendly service from reception
Stairs from bedroom to toilet is a hazard at night. Maybe auto sensor lighting would help. One of our guests fell and broke their shoulder ruined our golf trip
Quaint, beautiful and tranquil
Time moves too quickly
We enjoyed every minute of our stay here. The staff are exceptional, polite and helpful. The food was lovely. Our room was large comfortable, beautifully decorated, with a lovely balcony to sit on to enjoy the view. We will definitely be back !
Not a big issue, but some bottled water would be nice in our room.
breakfast was very good
The comfort
Nothing
Ligging van hotel op route van J’burg naar Kruger/Panoramaroute. Grote, ietwat gedateerde kamer. Prima restaurant met mooie (whisky)bar.
Wifi op de kamer deed het niet en er werd, ondanks toezegging om ernaar te kijken, niets aan gedaan. Zou in deze tijd toch makkelijk op te lossen moeten zijn met hotspots of versterkers.
Dinner was first class,well served and delicious
A comfortable, easy accessible room with everything that is needed for a stayover. Excellent and friendly staff. Superb food with excellent waiters who like to spoil their customers. David is a knowledgeable, friendly and humoristic waiter.
There was a problem with the power that dropped numerous times and no one came with a light of some kind or asked if we were okay.
The great service, spacious room and fireplace made it the cosiest solo stay. Staff was always attentive and on hand to start up the fires daily. Bonus is the Spa 😍
Nothing! (*although I'd be a hater if I didn't tell you to have a look at the amazing heated towel rail that didnt work but it's a small nice to have so didnt mess up my experience 😉)
Quarto muito bom! Hotel muito organizado, atendimento na recepção muito bom, tanto para o check-in quanto para o check-out, funcionários simpáticos e estrutura muito boa!
Sinceramente não tenho pontos negativos sobre o hotel! Único ponto negativo seria com relação a cidade rs, que os restaurantes e bares não abrem domingo, e fecham muito cedo!
My experience at The Highlander Hotel was exceptional from start to finish. The staff were welcoming, attentive, and consistently went out of their way to ensure a comfortable stay. The service was professional and efficient throughout. The food was also a highlight — fresh, flavorful, and well-presented, with a good variety of options to suit different tastes. Whether dining in the restaurant or ordering room service, the quality remained consistently high. Overall, I highly recommend The Highlander Hotel for anyone looking for a relaxing and well-serviced stay. I look forward to returning!
NA
Excellent. Staff were helpful and friendly. Food were well prepared and tasty. Hotel is well situated. Unit is spacious. Enjoyed the undercover patio.
Everything we're great
Hospitality number 1
None
Rooms need some upgrades - Bath was peeling for example
Very nice room
Internet very bad
It’s old style grand lodge
The property needs a upliftment - looking tired and old. For the price one would expect breakfast to be automatically included vs an option.
The Highlander is a beautiful hotel, with all the amenities you could want. The room we had was luxurious and the restaurant and little whisky bar were amazing as well. Enjoyed the space of coziness of the room.
The staff a reception could have been more friendly. Additionally the hotel is very much in the middle of town, so if you're someone who would like some seclusion, take that into account.
Spacious room
The lack of internet connection and very old poor TV with extremely limited channels
Haus im Highland Stil, super Zimmer, Kanin mit Holz betückt, sehr gute Küche
Food was well prepared.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.1/10Some reviews mentioned the property looking tired and old.
Service
9.1/10The staff were mostly described as welcoming and attentive.
Location
9.1/10Excellent location mentioned with easy access to amenities.
Room Quality
9.1/10Rooms described as spacious, luxurious, and cozy.
Amenities
9.1/10High praise for hotel's amenities and restaurant offerings.
Value for Money
8.6/10Price expected breakfast included, noted by some guests.
Food and Beverage
9.1/10Food quality consistently highlighted as excellent.
Overall Experience
9/10Positive overall sentiment with some minor complaints.