Hangzhou Ziwei Boutique Homestay

A short walk and you are in a nice park by the river. The Owner was vernice and helpful.

Nous avons adoré l’accueil du personnel, des personnes très sympathique et attentionné.

Het personeel is heel lief en behulpzaam

Het ontbijt, tot 0900, was voor ons niet haalbaar. Het hotel lijkt niet ingericht voor ontbijtende gasten.

Very friendly and welcoming staff , accommodating and helpful when sorting out any issues. They gave complimentary fruit and breakfast

Very comfortable beds and excellent clean room with wonderful shower. Everyone really friendly and extremely helpful Good location to visit the Su causeway and Leifang pagoda. Local restaurants including one right next door were excellent.

Nothing

員工親切服務周到 環境整潔

Location lovely by the lake and close to tea area. Staff were amazing and very helpful!

Roof was a bit low but cute.

The staff were wonderful and very welcoming. The place was very clean, quiet, and in a great location close to the lake. The breakfast was delicious and the overall experience was excellent.

Nothing, everything was perfect.

Отличное расположение. Между озером и музеем чая и чайными плантациями. Тихое место. Персонал очень старается. Помогают. Чисто. Хороший завтрак.

We had a wonderful stay at this accommodation in Hangzhou. The location is excellent, in a quiet area yet very convenient for getting around and exploring the city, including the beautiful West Lake. The room was clean, spacious, and very comfortable, with great attention to detail. The staff were extremely friendly and helpful, making us feel welcome from the very first moment. The overall atmosphere was calm and relaxing, perfect for unwinding after a day of sightseeing. We truly enjoyed our stay and would highly recommend this place to anyone visiting Hangzhou.

地點便利，環境清幽，接待親切，服務用心。

location, room is cozy, staff was friendly and helpful

bathroom is too small, shower roof is too low which barely hit my head.

Fabulous location and friendly staff

Sometimes can hear the noise from other rooms

Location, which is near West Lake. Surrounded by greenery.

Didn’t know my room was at level 3, which is not easy to wall up and down by old folks.

Friendly host and breakfast was great!

Great location to visit the west lake and the Lingyin Temple. Very friendly and kind personnel.

Breakfast

- The hosts are very very nice, friendly and helpful - The simple chinese style breakfast was nutritious, cheap, varied everyday and tasted good - Modern, clean bathroom - High CP value

- Room quite small and crampy - Wall in the room not clean - Bed was very hard (the hardest in our life and we travel a lot worldwide) - Location is far away from metro and city centre. You have to take taxi or didi everywhere. But we knew this before and it was not a problem for us

Very friendly and helpful. They will help the foreign solve the problem because a lot of apps need to be verified and cannot be used. Recommend stay here for a short trip.

Staff (although communicating only in Chinese) has been very friendly, helping out to find buses, places and giving tips. The hotel is located in the West Lake area, at few steps from the forest and few minutes walk to the lake. Bus stop is at 2 minutes, but service stops at 7pm. Therefore taxi is needed to come back in the evening (not a problem using Didi ride app). Very good breakfast and nice welcome.

Cleanliness can be improved.

Nothing much

Location- not a very convenient location for foreigners especially where everything needs to confirm via WeChat or Alipay. Not many E hailing drivers would like to pick up and send to this location. As we been turned down twice. According to the staff, mostly their guest would have a car - I assume they are china guests. Also I realised what they advertised on booking.com is not quite the same as the actual property’s location. I steered to have doubts with all these china air bnb ad. Better stay in a world branded hotel even a 4 star is much trust worthy

Staff were friendly and helpful. Good value breakfasts offered.Location easy to tour the quieter side of West Lake.

The 2 bedroom suite is somewhat small but functional.

Breakfast was good and served in pleasant surroundings outside. The outside balcony was very nice. The staff were all helpful and friendly.

It would have been helpful to have a minibar in the room to keep drinks cool but space in the room was limited.

Very friendly and helpful stuff

The staff were all very friendly and helpful. I particularly appreciated the visit and transportation information provided by Ms. Zhou. The room is small but clean and cozy. The simple breakfast is inexpensive, just RMB 10. We enjoyed our early morning breakfast in open-air. One of the staff even went out to show us the Sakura garden with species from all over the world.

The wi-fi was absolutely hopeless. Make sure you have your digital card. Traffic jams are very serious in all the roads around Xiwu (the West Lake). You can consider ride a bike.

The location is walking distance from the lake and leifeng pagoda. The property is cozy, easy to access, clean and have 1st floor room which very good for one who doesnt want to climb the stairs. The staff very helpful, kind and enjoyable to talk to, Lulu & Rongrong (hope I pronounce correctly😄) is very nice, give me some sweet, give travel point info, for foringer who traveling with no chinese speaking i think i feel the most comfortable to communicate here. The room was cozy and clean, bathroom & toilet is new and clean, happy stay for overall 🫶🏻

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The bathrooms were excellent - it was winter and the hotel had installed a hot air blow in the shower cubicle. It was so clean and very nicely arranged. Even the room slippers were of good quality. Towels were thick. The reception staff (Rong Rong and Lulu) were so helpful and kind. They paid attention to our needs and could recommend places to eat and best sites in Hangzhou to visit. My mother in law had a fall and they went with us to the clinic to see that she was attended to well.

Lady owner is friendly and helpful. Staff at check-in was customer oriented. Good service.

Breakfast was amazing. Location was great to visit the lake. Enjoyed the environment very much.

They would not accept payment with card. Only Wechat or Alipay, which is very challenging for foreign visitors. Advise to take cash to pay.

The personnel is very friendly. Rooms are new and bequem. The location near the West Lake ist TOP. You feel yourself like in a beautiful Chinese house there