10/10
Reviewed Sep 5, 2026It’s clean
Staff members were not that nice I ask for clean towels and weren’t that happy
English
Hotels in Durango
77% match
75% match
73% match
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
77% matchMision Express Durango
Durango, MX
4-star9.2/10 guest score440 reviews
1.3 km (0.80 mi) away
LocationGuest Experience
75% matchCity Express by Marriott Durango
Durango, MX
3-star8.5/10 guest score192 reviews
0.98 km (0.61 mi) away
LocationGuest Experience
73% matchHoliday Inn Durango by IHG
Durango, MX
5-star8.8/10 guest score194 reviews
1.4 km (0.88 mi) away
LocationGuest Experience
About this hotel
Indulge in Modern Comforts
Luxurious Amenities Await
Convenient Location for Explorers
Experience the epitome of comfort at Victoria Express Hotel, just a 5-minute drive from Durango's center. Unwind in the indoor pool, stay active in the fitness room, or enjoy a game of tennis. The well-appointed, air-conditioned rooms offer free Wi-Fi, flat-screen TVs, and a range of modern amenities. Need local tips? The friendly staff is ready to assist, and car rental services make exploring a breeze. Situated only 10 minutes from the airport and close to shopping hubs, Victoria Express Hotel is the perfect choice for your Durango getaway. Book now to secure your slice of luxury!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Tennis court
Hot tub/Jacuzzi
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Shuttle service (additional charge)
Sun umbrellas
Shuttle service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
24-hour security
Delivered food - securely covered
Room Types
Double Room with Two Double Beds
Up to 4 guests18 sqm2 Double bed (131-150 cm wide)
This air-conditioned room comes with 2 double beds and features a work desk, ironing facilities and a flat-screen TV. Tea and coffee maker is also available.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingElectric kettleMosquito netWardrobe or closetLinenEntire unit located on ground floorUpper floors accessible by elevator
King Room
Up to 2 guests18 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room comes 1 king-size bed and features a work desk, ironing facilities and a flat-screen TV. Tea and coffee maker is also available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
18 sqm
In-room amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingHardwood or parquet floorsElectric kettleMosquito netWardrobe or closetLinenEntire unit located on ground floor
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(240 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 2, 2026Su alberca y su estacionamiento
W
10/10
Reviewed Sep 1, 2026En realidad todo esta perfecto para nosotros. Pasamos una estancia muy agradable. Desde la llegada y la salida muy amables todo el personal. La bienvenida con el detalle de refrigerio que nos dieron fue excelente, muchas gracias. La limpieza excelente, Muchas Gracias a Carmelita encargada de limpieza de nuestra habitación. La piscina super agradable y muy confortable. El restaurant muy cómodo y la comida muy rica. Sin batallar para el estacionamiento, eso muy importante también. Gracias. Claro que repetiríamos nuestra experiencia con ustedes. Totalmente recomendable.
En realidad, todo nos gusto.
8/10
Reviewed Sep 1, 2026Good
N/A
10/10
Reviewed Aug 31, 2026Todo, la atención, la habitación, las instalaciones.
Todo fue increíble Es uno de los mejores hoteles.
7/10
Reviewed Aug 31, 2026Location and privacy
Personal seems to be more attentive when people arrive at front desk, they seem to stay on the phone too long before they approach your arrival
9/10
Reviewed Aug 24, 2026Excelente el desayuno
Nunca pude acceder al internet pssrs la televsion
10/10
Reviewed Aug 13, 2026El trato del personal
La ubicación
10/10
Reviewed Aug 5, 2026Me encantó la alberca.
9/10
Reviewed Aug 3, 2026Excelente ubicación, el personal es atento y servicial. Los espacios comunes nos encantaron. La piscina techada y climatizada; lo mejor!.
10/10
Reviewed Jul 25, 2026Exelente todo
10/10
Reviewed Jul 13, 2026Me hubiese gustado que contara con un pequeño refrigerador para bebidas, ya la mayoría de los hoteles cuenta con uno.
9/10
Reviewed Jul 6, 2026las instalaciones bien ubicadas para donde quieras ir.
estab sucio el piso del cuarto cuando llegamos y si saben que somos 3 porque no poner 3 toallas
8/10
Reviewed Jul 5, 2026I believe it was renovated not too long ago
10/10
Reviewed Jun 19, 2026BIEN. El café en la recepción.
Gimnasio está chico.
9/10
Reviewed Jun 17, 2026El hotel es muy cómodo, limpio y el restaurante que esta prácticamente en el estacionamiento es muy bueno
9/10
Reviewed Jun 16, 2026La ubicación, la habitación, la alberca, el cafecito con pan, el trato, todo bien. Gracias
Nada, todo bien
9/10
Reviewed Jun 4, 2026Muy buen hotel, el personal muy amable. La alberca nos gusta mucho
10/10
Reviewed Jun 1, 2026Todo excelente
10/10
Reviewed Jun 1, 2026la ubicacion y el restaurante
10/10
Reviewed May 22, 2026Great Hotel and love the location
The side door was always locked i wished it could be open just to drive straight to the light
6/10
Reviewed May 6, 2026La ubicación es muy buena porque tiene salida rápida al boulevard Francisco Villa, el restaurante está bonito y su personal es amable.
No me dieron el desayuno gratis que anunciaban, a pesar de que se pagó la tarifa completa. El domo de la alberca necesita reparaciones, hay pocos camastros en el jardín y sería bueno que hubiera sillas en el domo de la alberca
9/10
Reviewed Apr 29, 2026Excelente servicio
El desayuno es muy básico
8/10
Reviewed Apr 20, 2026Caros
El manejo de la tv No tiene seguridad la alberca daltan pasamanos
10/10
Reviewed Apr 14, 2026la ubicacion de 100 la comida de 10000
10/10
Reviewed Apr 7, 2026Las instalaciones, el servicio y la alberca son excelentes.
5/10
Reviewed Apr 6, 2026The room
The Pool area was not clean, trash everywhere A lot of people wearing T-shirts inside the pool. Towels , clothes and sandals all around the place. I think, there must be staff from the hotel supervising people behaviour and neatness of that area.
10/10
Reviewed Apr 3, 2026La habitación estaba súper amplia, las camas cómodas y todo limpio!
El internet se ponía algo lento y el grifo del baño tenía fugas, nada serio, solo nos dio pena por housekeeping
10/10
Reviewed Mar 30, 2026I love it here
10/10
Reviewed Mar 29, 2026Excelente
Todo esta bien
9/10
Reviewed Mar 28, 2026Instalaciones limpias y cómodas
El agua de la alberca super fría
10/10
Reviewed Mar 28, 2026Hôtel agréable avec jardin et piscine, stationnement facile et privé, wifi ok
Un petit réfrigérateur aurait été apprécié
10/10
Reviewed Mar 25, 2026This property was clean and nice
10/10
Reviewed Mar 24, 2026Staff is very friendly and I love that the pool and hotel was nice and clean. I have been staying here for the past 10 years and I love it
10/10
Reviewed Mar 21, 2026Comodidad de la cama
Alberca con agua caliente
10/10
Reviewed Mar 16, 2026Su limpieza y su ubicación. La ubicación es excelente...!! Alrededor hay tiendas de conveniencia, cines, bancos, restaurantes, gasolineras, las cualidades son principales y muy rápidas. La limpieza y las instalaciones son excelentes, muy limpias y conservadas. La alberca es climatizada y su agua está a muy buena temperatura.
Faltan sillas y mesas en el área de la alberca e iluminación en el interior de la misma, ya que por la noche se torna algo oscuro.
9/10
Reviewed Jan 19, 2026Great Location
Price was a little high
10/10
Reviewed Jan 19, 2026Todo, sobre todo, ubicación, limpieza y atención.
10/10
Reviewed Jan 19, 2026I liked that it’s very well kept, clean and has security 24 hours in an enclosed lot that only guests staying there can enter. The restaurant is conveniently close to the hotel just had to walk a little. I enjoyed food and drinks there and the service was great! I liked that they had a deal to buy breakfast for 120 pesos per day at the restaurant which was really a good deal (only $6.00 U.S. dollars). You can’t beat green chilaquiles, fresh fruit, coffee or juice for that price in the U.S.A. Loved the restaurant!
I got into a room that had the king size bed but the bed was extremely hard and woke up with a sore back. Luckily I was moved to another room with double beds and slept fine afterwards. I thought the pool was bigger because it looked bigger on the photos. It was a nice pool but couldn’t enjoy because there were too many kids during my stay.
10/10
Reviewed Jan 5, 2026Rapidez, excelente servicio, todo lo necesario para una noche, regreso
Pedimos cena y estaba muy fea, mal sabor, frio, un sample no lo recomiendo y jamás pediría de nuevo lentos y era temprano nos negaron el servicio room service
8/10
Reviewed Dec 29, 2025Era cómodo y la decoración navideña hacia la estancia mas acogedora
Los suplementos de baño como shampoo y jabón
10/10
Reviewed Dec 27, 2025Everything was excelent staff friendly clean. Second time around.
Theres not one thing I can possibly complain about.
10/10
Reviewed Dec 21, 2025Las instalaciones son muy cómodas y muy bonitas
10/10
Reviewed Nov 29, 2025Bonitas instalaciones y buena ubicación
El desayuno es algo muy simple, nada especial
8/10
Reviewed Nov 23, 2025Not a good location to far from centre
10/10
Reviewed Nov 18, 2025Close to airport., clean , comfortable
8/10
Reviewed Nov 8, 2025.
.
10/10
Reviewed Nov 7, 2025EL HOTEL ES MUY LINDO, EL AREA DE LA ALBERCA ES ENCANTADORA
7/10
Reviewed Oct 14, 2025Me gusta que el personal es muy atento y amable a tus peticiones.
No me gusto que la habitacion que me dieron olia mucho a pintura y a humedad ,y uno de los colchones olia muy mal ,y no me gusto que ni siquiera cambiaron las sábanas si habian pintando apenas la habitación porque las sabanas y las almohadas olian igual a pura humedad y pintura ,tube que pedir que nos cambiaran las sabanas el primer día.
9/10
Reviewed Oct 13, 2025Cama super excelente
todo bien
10/10
Reviewed Oct 7, 2025Me gustaron las instalaciones, las camas cómodas la atención la limpieza la tranquilidad la alberca
Las almohadas están un poco altas, en lo personal me lastimaba el cuello
4/10
Reviewed Oct 6, 2025El lugar es bonito
Falta de limpieza en las áreas comunes como el gimnasio, la alberca y el jardín. No me gustó el trato del personal demasiado indiferentes y discriminatorio. Según las políticas del hotel estaba prohibido fumar y beber alcohol en áreas comunes; sin embargo, le permitían a algunos huéspedes hacerlo, lo que además de transgredir su propio reglamento, hacían una gran diferencia con los demás huéspedes, pues a otros no los dejaban tomar refrescos en el área. Además, de que las personas dejaban sus colillas de cigarros tiradas en toda el área común y hasta ropa, era medio día y el personal del hotel no lo limpiaba.
10/10
Reviewed Oct 6, 2025Todo el servicio en general
10/10
Reviewed Oct 5, 2025La comodidad de sus habitaciones y la amabilidad del personal a precio justo.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Comfortable beds
- •Nice facilities
Areas to consider
- •Cleanliness issues
- •Odor in rooms
- •Limited breakfast options
Cleanliness
8.41/10Several reviews indicate issues with cleanliness and odors in the rooms.
Service
9.88/10Most guests found the staff friendly and attentive.
Location
8.92/10Some reviews mention the location as not ideal, being far from city center.
Room Quality
9.37/10Rooms were generally liked but some had specific odor issues.
Amenities
9.4/10Guests enjoyed the pool and other facilities.
Value for Money
9.36/10Price relative to comfort and services was considered fair.
Food and Beverage
8.41/10Some guests wish for better quality and variety at breakfast.
Overall Experience
9.88/10Overall positive sentiment with minor complaints.