Parque del Fracc. Roma
Parque del Fracc. Roma, Durango, Municipio de Durango, Mexico- Park
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Convenient Location
City Express Durango, located just a 10-minute drive from central Durango, offers a hassle-free stay for guests looking to explore the city easily.
Comfortable Rooms
Experience comfort at its best in the air-conditioned rooms with carpeted floors, a seating area, and complimentary toiletries in the private bathrooms.
Amenities Galore
Enjoy a complimentary Continental breakfast, free Wi-Fi, and access to the fitness center. With 24-hour front desk service, elevators, and laundry facilities, your needs are well taken care of at City Express Durango.
Book now for a delightful stay at City Express Durango and make the most of your visit to Durango!
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Twin bed (90-130 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
27 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
UBICACION
LIMPIEZA
El personal
Q no aspiran los cuartos
Si
Nada
El hotel es precioso, espacioso y tranquilo. Las habitaciones son cómodas, amplias, sin sensación de estar encerrado. La cama fue muy cómoda, yo batallo bastante para dormir en camas extrañas pero logré quedarme dormida casi de inmediato. Fue un sueño largo, profundo y reparador. El aire acondicionado enfría de manera perfecta, me encanta tener la habitación helada así que por ese lado quedé muy satisfecha El baño está bien, tiene un espejo amplio, el agua sale calientita y con buena presión
El internet estuvo algo lento, de repente se desconectaba, pero luego de unos 40 minutos conectó bien, con buena velocidad. Por la mañana también estuvo algo lento, pero creo que es porque había huéspedes que estaban teniendo una reunión en el desayunador y tenían laptops, imagino que eso alentaba la velocidad.
La ubicación me pareció muy atractiva dada las actividades de la zona en las que las realizaba
mal olor en la habitación ya que se percibía un olor a suciedad, parecía que el aire acondicionado le faltaba mantenimiento ya que hacía demasiado ruido
Ubicacion
Pequeño
Todo fue increíble, las habitaciones son cómodas y pacíficas. El internet es de buena velocidad, la cama es muy cómoda y las almohadas suaves y frescas.
Todo perfecto
El espacio me gusto mucho el diseño
Comodidad
El desayuno
Olor a viejo en habitación, y otros inquilinos que parecía que había fiesta por todo el hotel
todo excelente !!
todo ok
La habitación fue lo que se requirio, el lugar fue cercano a mi punto de visita, la zona es tranquila para dormir. El estacionamiento es amplio y se cuenta con seguridad para el resguardo del lugar.
Que en mi escritorio los contacto no servían, pero mi equipo de computo contaba con extensión larga así que no tuve problema para conectarlo a un lugar más alejado. Solo no lo reporte a recepción por las prisas.
buena ubicación
Las instalaciones están bonitas y las habitaciones no son tan pequeñas si descansas bien. El desayuno está rico. Tiene bonita vista desde la habitación.
La hora del desayuno se acaba muy temprano, la máquina de refrescos no servía, el piso en general aunque tenga alfombra se siente desnivelado y que la recamarista no toca antes de entrar solo se mete, siento que les cabe un frigobar para uno enfriar sus bebidas o que si te sobra algo de comer poder refrigerarlo.
Absolutamente nada
El servicio el personal la habitación ofrecen servicios que no hay adicional que el desayuno es pésimo
Friendly, helpful staff. Good breakfast.
They could leave the aircon remote for the gym in the gym. I had to ask at reception for them to switch it on. Carpet at bathroom was not secured (room 307)
Very efficient checking in and out
Great hotel and great price
La ubicación
El desayuno. Esta muy limitado
Comodidad y desayuno.
Mal aislamiento del sonido. Había un niño en el cuarto de al lado que no paró de llorar toda la noche.
la tranquilidad y seguridad
no hay piscina
They stool my debit card in the room
Breakfast was good
In and out easily
Check in was quick and easy the carpet in my room was old and very dirty. I chose this hotel because it’s close to the airport. They have shuttle service but I was told that I can be dropped of near the airport not at the actual airport which did not make sense to me and was quite inconvenient. I would not stay there again.
Clean rooms, easy check-in and check-out, and they were beyond helpful whenever we needed help with our room keys. Also, the breakfast was AMAZING! They had new options everyday and made sure they were constantly refilling the food and drinks.
It needs quite a bit of upkeep, the floor carpets MEED to be replaced, Details on the maintenance of the bathroom.
Gracias por su excelente servicio
Bedside was not properly washed . Black hair all over the bedding . Noisy room
The staff was helpful and the breakfast was fresh and delicious. I liked that they hire people with disabilities that says a lot about the company. The checkout was at 1
Staff was nice
During my stay at City Express by Marriott, I had two rooms booked. In the middle of the night, I woke up due to the air conditioning unit breaking down, and a strange odor was coming from it, which gave me a severe headache. I called the front desk, and they sent a repairman at 4:20 AM. Unfortunately, I had to wake up my kids so he could access the room. After I explained how I was feeling, the repairman also noticed the unusual smell and even started experiencing a headache himself. Because of this, they decided to move us to another room. However, the new room was in poor condition—the floor was filthy, the carpet was stained throughout, the bedsheets had stains, and the bathroom was dirty as well. At that point, we decided to leave the room and stay in the other room I had booked with the rest of my family. While the staff was friendly and accommodating, I wish they paid more attention to the cleanliness of the hotel. Unfortunately, based on this experience, I will not be returning to this City Express by Marriott hotel.
Easy to get in and out of the property.
Staff was friendly and helpful.
They charged us $20 more than the booking price. The ads say there is a kitchenette but neglects to say it is in the common area. There is no frig or coffee maker in the room. The bed is hard as a rock and the room has an odd smell.
To much noise at night time you can’t sleep machine going on top of the roof Plastic smells inside the room. uncomfortable bed. Duty carpet.
Wow
Good for an overnight, but the staff was great!
People were so helpful & kind, Marriott was clean . Food was excellent. Customer service was awesome.
Ok
No tiene room service
En general todo bien, solo la limpieza de los pasillos puede mejorar, lo hace ver viejo a pesar de q no lo es, la caminadora en el gym no funciona. Nos tuvieron q cambiar de cuarto por q el primero el A.C. hacia un ruido extraño.
Great people staff is very good
It had breakfast and coffee the staff was also really nice and professional
The carpets throughout the hotel were filthy and the beds were really hard. I'm claustrophobic so to be in their elevators was hard
The location was convenient.
The breakfast was just ok.
The receptionist in the afternoon was great.
A pleasure to stay here in my visits to this beautiful city
Todo estuvo bien. Pero la vista hacia fuera no es nada agradable.
The check-in went without a hitch as staff was friendly. However, this was short lived as my room was very small, two plastic chairs, one with a broken armrest and both faded from the sun. The pillows felt like they were filled with pieces of sponges. There were no drawers to places clothes in. For this purpose all my clothing stayed in my suitcase but was able to hang a couple of shirts. The TV did not work well, the air conditioner worked too well that at times it was too cold and unable to warm the room. The breakfast was good however, at time there were no attendants to clean the tables or to restock some of the food. Butter was available only one day of the 12 days I was there. It was located too far from downtown you either had to take the local bus or a taxi. The ice maker was broken half of the time I was there and to top it off the room did not have a microwave or a refrigerator.
Nice, clean and comfortable rooms. The staff was very friendly and the breakfast was delicious. Overall had a great time.
The girl in the front desk was very professional. Very nice.
El primer cuarto que nos toco tenia mucha basura en la alfombra como que no la avian limpiado bien. Avia lo que parecia pedasos de doritos en la alfombra, como vomito al lado de la cama, y las sabanas de la cama manchadas. Fui con la recepcionista y si nos cambiaron a otro cuarto. Pero estava igual la alfombra igual de sucia, y tenia un olor. Muy mal experiencia nos toco que al ultimo no nos quedamos ayi.
Room was ok. Ice machine had "Out of Order" sign, but when I asked a worker, he said it was just on the there because the machine had a hard time keeping up and I could still get ice. I got a few unapproving looks from other employees when I used the machine. I guess they wanted it only for employee use. Breakfast was good. Shuttle was only available in the morning. Driver was not available in the afternoon. Overall a good value.
Property it is nice
Esta bien. Pero el hotel ya requiere remodelación en ciertas áreas. El sofa cama no bajaba bien. Si íbamos a estar tres pues deberías tener 3 toallas, cobijas y almohadas para 3 y tuve que bajar para ir por ellos. El desayuno está bien (está incluido y es un muy buen plus). Siento que pagué más de lo que recibí.
Property is fine. Staff very nice. Not very walkable, but close to airport.
Overall for being the first time it was good
Vary nice place
Good
Not a good representation for the Marriott chain. If you stay 4 days you have to pay daily. Maybe common in Mexico but not international. Breakfast: Cutlery is plastic Cups and plates are made out of a kind of paper. Only a few options. Stay worthy only when you need nights for Bonvoy program.
Everything was great.
The tv is old style. Its not smart tv
Very quiet
I loved the friendly and accommodating staff at the hotel. The price was more than reasonable and affordable. Breakfast was plentiful and delicious. Lasted a long enough to be able to wake up late and still eat breakfast and a late checkout. Parking lot was huge and easy to park locate and enter hotel. I felt very safe in this area and when I had Uber drivers it was easy for them to find the hotel. I would definitely strongly recommend this hotel if you’re coming to Durango. I will definitely be coming back to stay here in the future.
Llegué como a las 9 am, no estaba la habitación (check in 15 hrs), así que regresé a las 17 horas y no tenían habitación disponible, las recepcionistas argumentaron que tenían poco personal, esperé una hora y me dan un cuarto todo sucio, después de reclamar me dan otro ya limpio.
Citi Express Durango is located on the outskirts of Durango, DGO. Easy to get to historic downtown. The major roads through the city are capable of moving heavy traffic easily. The included breakfast is convenient. The beds are very comfortable and the room is quiet.
Clean Good breakfast Helpful staff Good internet Big room Good aircondition
Really great service, the staff were very helpful and considerate. There was an issue with our room on arrival and they were able to change it with no hassle.
The blinds seem to have an odd smell.
Cuarto en PB muy ruidoso, se escucha el elevador. Se descompuso el aire a media noche, no se podía apagar la luz del minisplit y ya descompuesto estuvo parpadeando. No ponen toallas suficientes, solo había 2, solicitamos y solo nos dieron una adicional.
Good breakfast
No Todo was nice
Accessible and convenient
I really enjoyed my stay in this place.
The young lady at the front desk was very friendly and professional, she either needed an assistant or a less complicated check in system. It took about 30 minutes to get checked in and I was only third in line.
clean and safe
Right price and convenience.
They are not ready as a Marriott. I did not get my points and I stayed twice in a 2 week period.
The room, the privacy
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.58/10Concerns about dirty carpets and unwashed bed linens were mentioned.
Service
9.05/10Staff was described as friendly and helpful, with efficient check-in and check-out.
Location
8.59/10Tranquil area with easy access noted.
Room Quality
8.04/10Room comfort was mentioned, but some concerns about noise and maintenance were noted.
Amenities
8.57/10Amenities were satisfactory but could improve in cleanliness and maintenance.
Value for Money
9.03/10Guests consider it a good hotel for the price.
Food and Beverage
8.58/10Breakfast options were described as good and fresh.
Overall Experience
8.55/10Overall positive sentiment with some areas for improvement.