Vrest Hotel

Everything

Nothing

Limpio y confortable

El personal de recepción muy poco amigables. Llegué a las 7am y me querían cobrar por 5 horas el precio de todo un día y encima sin incluirme el desayuno, a pesar de que tenían habitaciones disponibles. No querían realizarme el check-in early a las 12:00 tal cual figuraba en la reserva. Tuve que escribir a booking y finalmente cedieron. El personal de recepción informó al manager que yo era un cliente conflictivo y en los dos días que estuve nadie se dirigió a hablar nunca conmigo, ni preguntarme ni cómo estaba porque el personal de recepción habló mal de mi. El último día quise reservar por dos días más y mientras desayunaba, el manager interrrumpió mi desayuno y delante de todos los clientes poco menos que yo no había estado contento en el hotel, inventándose cosas del día anterior que no habían sucedido. Me fui y no reservé dos noches más. Necesitan formación urgente en atención al cliente.

全体的にきれいなホテルでした。 スタッフの皆さんはとても良い感じの人達でした。 毎日の清掃もきれいにしてくれていたと思います。 朝食のメニューは、品数は少なく感じるかもしれないけれど、十分だと思われます。 味も良かったです。 シャワーの水圧や温度も、かろうじて合格かな。 エアコンも良く効いてました。 部屋はカードキーで、そのキーを壁のところに挿すとすべての電源が入るという、よくある感じなのですが、 このホテルに限らずいつも思う事なのですが、 冷蔵庫の電源だけは常時電源にすることはできないのだろうか？ 冷蔵庫の中に有料のドリンクが入っているのだけど、昼間に観光している間に冷蔵庫の電源が切れるから冷えてないんですよね。 冷蔵庫だけでも常時電源につながっていると良いなと思われます。 ともあれ、全体的に良い滞在ができるホテルであると思いました。

私にとって不快な虫を1匹だけ、小さいのを見かけました。

Struttura pulita e camere grandi, staff gentile e disponibile Letto comodissimo

Non funziona l’acqua calda in camera

As always the stay is excellent. The rooms are clean and comfortable. Common areas very nice.

Le petit déjeuné était incroyable. La chambre spacieuse avec un lit King size et la salle de bain bien équipée.

Room was spacious and clean. Staff friendly when first arrived however did not have much to do with them after. Breakfast was good, good selection of Asian food. Did not use the pool looked small. Location a bit out so best to get tuk tuks

Good location, big room very clean and comfortable. The buffet breakfast is very good and the restaurant of the hotel is good and no pricy. The staff is very friendly

Location was great. Plenty of restaurants, bus services, cruise terminal were all close by. Easy walk to Royal Palace. The room was clean, the bed very comfortable with good pillows. The room was dark for a good sleep. There was very little noise.

There was no hot water. The shower head was difficult to direct and the shower was over a bath tub. This makes it difficult to get in and out of the shower.

The staff were lovely and friendly. Good breakfast with excellent coffee. Beds were comfortable. Room was a good size. Excellent shower.

Rooms at the front copped quite a bit of traffic noise .

Good situation Room very big clean and staff very friendly The breakfast is very good and the restaurant has a great choice of khmer foods and european foods with a good service Great choice of drinks with and without alcohol

Friendliness and cleanliness. Big rooms and large balconies. The beds were extremely comfortable.

The pool tiles could do with a bit of a wipe over.

The position is good for those wanting to be a little distant from the riverside part of the city, which tends to be very busy. Staff were very friendly and have good English skills. Good value for money. The small gym and small pool on the rooftop were appreciated and the view was good.

The breakfast choice overall was sufficient, but the "hot" food choices were no more than lukewarm.

Very nice hotel and friendly staff. clean and relaxing. Well located - you can move around easily with GRAB by car or Tuk Tuk. Convenience store across the street

Lights not bright - hard to read

Tout

Rien

Excellent location

房间比较大，地点还不错，离机场快线和去暹粒的大巴站不远。早餐也不错。

房间隔音比较差，楼下是主干道，很吵。第二天要求换了一间房。

Great beds great room great staff

Nothing

Le personnel était très accueillant et toujours disponible. La chambre était propre, confortable et bien entretenue. L'hôtel est bien situé et le séjour s'est parfaitement déroulé. Je recommande cet établissement.

Le reglage de la clim

Ive stayed here many times. The location is excellent. The staff are friendly and the hotel itself is really nice and comfortable.

房間寬敞及特大牀感覺舒服，窗外風景開揚，給人舒𣈱感受。早餐較兩個月前有改善，餐廳舒適寧靜。 泳池太細，好像進入了金魚缸游泳。

房間燈光極度不足夠及不明亮，夜晚不能閱讀書本，看手機或平板很辛苦。

The staff were welcoming, the breakfast was good.

The pool is small and I was unable to use it due to cleaning @ 10.00 am. There are no sunbeds to relax on. I found other people's clothes in my wardrobe.

Always a wonderful experience, thank you to the staff! 😊💕🙏

Exellent hotel and staff

All good

Can't beat it for the price. Beds are comfortable, breakfast is good. Undercover parking is secure. Staff are very friendly and helpful. Short walk from the airport bus drop off.

The bathrooms are a bit average. Not bad, just could be improved. In particular, the shower in the x01 rooms can't adjust the angle and the water oscillates in temp. Other than that, everything else is great.

Todella ystävällinen henkilökunta, aamiainen loistava, huoneet kokoajan todella siistejä. Kaikki on loistavasti tässä hotellissa👍👍👍

Close proximity to Halal food

None

Wonderful stay! Beautiful hotel, excellent facilities, and the staff went above and beyond to make us feel welcome. Highly recommended!

Noodles soup fresh made on spot. Breads, salads, and fresh local fruit

Mold in the room

Many options, salads , noodles, bread with local fresh fruits.

mold on the wall.

Great staff Kenny and Ninn very nice

Nothing

J'apprécie cet hôtel, car il 'est bien situé. Le prix est correct.

J'ai eu l'occasion de dormir plusieurs fois dans cet hôtel, Mais à chaque fois, on perd des affaires. On ne le retrouve pas donc faites très attention à ce que vous laissez traîner et ne pas oublier les affaires. Sinon vous les retrouverez jamais. Même si vous avez des preuves qu'il vous manque des affaires, le personnel affirme toujours ne pas avoir vu vos affaires. Plusieurs expériences de ce genre, nous sommes très déçus.

Great hotel and Great Staff

All was good

Good breakfast, bed, price. Friendly staff.

No hot water in shower. (Room 503). Rooftop area could be better used.

I have stayed at Vrest Hotel several times already, and I keep coming back because every stay here feels special ❤️ This time I was planning to stay for only two days, but I kept extending my reservation because I enjoyed being here so much. I even extended my stay in Phnom Penh because I simply didn’t want to leave the hotel. The personnel are wonderful! Everyone is warm, polite, attentive, and genuinely welcoming. From the moment you arrive, you feel comfortable and well taken care of. Any question or request is handled quickly, and the team is always happy to help. The breakfasts are really good! There is a buffet with a great variety of food, fresh fruits, pastries, coffee, juices, and separate egg and noodle stations where everything is prepared fresh for you. This time Booking upgraded my room category for free, and I absolutely loved the room! 🤩🤗💛 I have stayed in different room types at this hotel over the years, and they have many great options, including rooms with balconies, bathtubs, and spacious suites with separate living areas and kitchens. The rooms are comfortable and thoughtfully equipped with everything you might need: kettle, tea/coffee, water, minibar, toothbrushes, combs, and many other little details that make the stay even more enjoyable. I also love the rooftop pool area, the cozy lobby, and the small gym. One thing that really makes this hotel stand out is the attention to detail. Even small touches, like the welcome drink and sometimes even a welcome massage, make guests feel appreciated. Vrest Hotel is one of those rare places that makes you want to stay longer and come back again. Thank you to the entire team for your kindness and hospitality ❤️

We stayed at the hotel for only two nights, but were very pleased. We felt welcomed from the moment we stepped in: we were greeted warmly at reception and immediately offered a cool drink—a small touch, but very nice after the journey. The room was clean and cozy. A special thank you for the bathtub—after a long day exploring Phnom Penh, it was a real relief and a real treat. We were also pleased with the daily linen change, which isn't essential for a two-night stay, but it's a sign of the hotel's quality. The breakfasts were delicious, filling, and there was plenty to choose from. The staff was unobtrusive yet attentive. I recommend it to anyone who appreciates comfort and a homely atmosphere.

Incredibile staff and excellent customer service. Been there many times.

The staff is super friendly, helpful and speak good English. The room was really clean and spacy. I definitely recommend it.

No elavator, so stairs will be your friend.

l' occupant précédent était certainement fumeur et il resté des mégots sur le balcon ,demandé trois fois de les retirer

les oculteurs de la salle de bain étaient cassés et pas assez de lumière dans la salle de bain le miroir est trés eloigné du lavabo et sans lumière

Attentive staff value for money cocktails

Breakfast was meh at best. Room described in booking.com was not same as reality

The staffs are very ind and accomodating, It's very clean.

Nothing in particular

Ligging Lekkere koele kamer Goed ontbijt Vriendelijk personeel

Dure minibar Moest een boete betalen van 5 dollar omdat ik wat bloed op bed had achter gelaten

Petite déjeuner et emplacement

Hotel bien situé, grande chambre et grande salle de bain, balcon, le tout très propre. Un petit déjeuner complet.

We stay at Vrest each time we go to Phnom Penh. Love the value and comfort. Easy to get around to restaurants or shopping. Breakfasts are particularly good.

Pour ce que j’avais à faire, l’emplacement était parfait À cinq minutes à pied de l’ambassade de France À côté de la street, 240 proche d’un petit supermarché Donc bref, magnifique emplacement Le personnel est aux petits soins, hyper gentil et hyper souriant Les chambres sont très propres et très grande. Pour ma part j’avais une suite au sixième étage. C’était très calme, mais la wi-fi est de très bonne qualité Le petit déjeuner est très varié et propose un grand choix de fruits, soupe, pain, omelette etc. La literie est de qualité et les chambres semblent être insonoriséEs

L’hôtel est un peu vieillot mais reste tout à fait correct. De toute façon c’est très propre.

Excellent staff great breakfast nice rooftop pool no sun loungers

Convenient location, Nice buffet breakfast

the staff were very helpful, room was spacious and by tuk tuk was cheap to get around, handy to bus station if staff booked tuk tuk on pp half price

the Breakfast was often cold, very average food except fresh omelet was exceptional. restaurant food was average

No breakfast, the hotel electric and plumbing was very bad. NO hot water. The swimming pool looked an an aquarium for fish not humans

maintenance

We got upgraded on arrival to an apartment which was lovely to have such a good amount of space! It was great to have a lounge, two TVs and a sink area. The bedroom was very nice, a comfortable bed which was huge and good aircon. The staff were very friendly and the pool was nice to chill in with a good view. They provided water in the room and had water filters in the hotel as well. Had a free 15 min massage which was a nice add on. We had a nice stay and the flaws were minor.

Location wasn’t the best, a 20 min tuktuk to the centre though they were very easy to get. Towels and bed sheets were a little stained. The AC was loud and not all the buttons worked. The breakfast wasn’t the best, some of it didn’t feel very fresh and the bread was SO tragically awful. The room was lovely but bathroom did not have the same quality, floor was very stained and just not a nice looking bathroom. The fridge also didn’t work, we didn’t mention this though in all fairness.

from the moment i entered Vrest, i was greeted with warm smiles, friendly service, in a lovely lobby, with smashing little restaurant and bar too which is good value, spotlessly clean, and again, lovely staff. In the room the bed was comfy, and the shower was great. There was a tv, small fridge, kettle, small table space, all good. I used the small gym once, it is ok for a small workout, stretching and some treadmill, with couple of new, clean machines. The pool on the roof is very small, almost no point to it, but the seating area on the roof is probably the quietest part of the hotel, and has lovely view , and breeze, if there is one.

The issue i had with my stay here was nothing to do with the hotel as such - but the noise coming from the road outside. 24/7 the ambulances are turning up to the huge hospital that is directly outside. the traffic police close the road down multiple times aday to let the mafia SUV train thru, and they whistle and hold enormous amounts of traffic, causing so much noise, congestion, and general traffic issues, to be even greater. The fact that the busiest road in cambodia is directly outside the hotel, is good for getting there, but a little bad if you dont enjoy listening to traffic, 24hrs a day. I tried 2 rooms, the one without balcony was much quieter, and the balcony was impossible to use anyway, no shade, directly in front of the 6 lane highway.

La piscine est petite mais jolie. Le personel est accueillant. Le fitness est bien et climatisé!

L'hôtel est dans un état lamentable, des murs au sol en passant par les meubles, tout est vraiment très sale. La douche est froide. La terasse extérieur n’est pas entretenue tout comme la piscine. Le petit dejeuner etait décevant, le pain sec est presque immangeable, les plats servie ne donnent pas envie, seul les fruit étaient bon. Nous nous sommes fait masser dans l'hôtel, c'était le pire massage de ma vie. Je me demande si ce n’est pas les femme de chambre qui exerce aussi en tant que masseuse et ce, sans formation. D'ailleurs, les massages ne se font pas dans un institut mais dans une chambre glauque. De plus, le personnel (3personnes) étaient endormis sur les canapés lors de notre arrivée et n'arrivaient pas a communiqué correctement avec nous pour l'enregistrement. Ils nous ont soit disant surclassé mais la chambre était décevante et nous avons vécu avec un petit cafard comme compagnon.

Hyggelig personale og vakre mennesker ♥️

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