The SPARROW

The location was perfect, close to restaurants, bars and walkability to the extent that a car was not needed.

The air conditioning was a bit noisy but ear plugs were provided

I liked the size of the room. The person who checked us in was friendly and welcoming. Everything was clean and organized

The parking lot is small, and the parking stalls were also too small. No resturant on site.

Stylish hotel with well appointed rooms

Charges for parking but let us park our motorcycles in a safe spot for free

Friendly, helpful staff and great location!

Parking is a challenge.

Very attractive, spanking-new, bright, cheery low-rise hotel in central Boise which seemed a little like a swanky dorm. Quite friendly and cheerful staff, lots of places to eat and shop w/i walking distance, and a reasonable price.

Two adults and two teens in the family room was frankly a bit cramped. Also the parking was an adventure every single time due to the small spaces and our rented SUV (though we liked being assigned a space). Finally our room looked directly out at a dumpster which was loudly emptied every night at about 4 AM.

Great, friendly vibe. Walk to many restaurants and Basque community. We got a parking on the hotel property which was another plus.

No USB PORT or light at bedside.

It’s so cute! The location is perfect.. the room was awesome and super comfortable and clean. And if that’s not enough it’s probably among the best when it comes to the staff.. All of them were exceptional!! Beyond helpful.. I would stay there again and again just for that type of service! Highly recommend this little gem!

Everything

Great location but not at all as good as the pictures 😞 Fire alarm went off at 2 ish in the morning! Poor communication and No drinking water coffee etc or offerings of what was going on! Very poor communication!! Will not return or recommend in the future !! Better accommodations in surrounding locations for similar pricing.

Excellent location. Friendly staff. Nice overall property. Boutique style.

Public interior spaces could use a cleaning. Elevator carpet floor needs replacing, or switch to vinyl plank. Hallway on 3rd floor smelled a bit musty. Our room also smelled a bit musty.

Great place! very clean and modern, really nice sitting outside with the cafe that is open most of the time. Nice little gym.

Really everything was great. People should know parking is limited and charged so you may have to go in the street or to a lot.

Love the cheerful, sunny onsite cafe.

Excelkent location, facilities, service and staff.

was not informed of 10% off cafe by staff. Cafe was excellent

Loved the decor in the room. Bed was very comfortable and everything was super clean. Highly recommend staying here.

Rooms were a good size and very comfortable.

No restaurant or bar.

It was very close to the convention center

Nothing

This is the second time I stayed at this location, and I specifically scheduled my trip thru Boise downtown to make sure I stay there overnight. My experience in both cases was absolutely exceptional. I travel a lot and spent many nights in the hotel, what I really like about this. One is the fact that it's very clean, the staff is a very accommodating, the location is phenomenal, so convenient on all levels!

Unfortunately, I was only there for one night.I wish I would have stayed longer.

The staff was very easy to deal with, and what I loved about the place is that it was very well located. Not to mention it was bright and clean and had a very great modern vibe while at the same time being very cosy. The robes were a special touch.

Coffee shop in the lobby is a plus. The front desk felt busy AND was responsive to questions. Easy walk to the Y for a workout and then to dinner. On-site parking worked because I was early in and hotel was not fully booked. Downtown Boise has a lot going on so this would be my one caveat.

It's a timing "thing" - the highly rated food truck that's right outside was closed.

Terrific location! Pet friendly room right off the courtyard and close to grassy area. Nice room with great amenities.

Location. Cute concept. Love the birds. My room was nice and they had great soap and shampoo.

My room was above the Lobby. You climbed an open staircase to a common area that was very hot. My room was just off that. It felt like a dorm. Opening my door and going out was weird when a person was hanging out there. I asked about the room and was told those were the only queen beds. The other area had kings and doubles. I will stay again but not in one of those rooms.

Loved almost everything

Did not love the stains on the hallway carpet, or the fact the doors slammed shut so noisily.

central location and easy walks to restaurants and venues downtown

Quiet and clean rooms right in downtown. Able to charge our electric car overnight.

The location was excellent and the staff was exceptional.

Not easy to get to our room. Had to go up steps to get to the elevator. TV service was unacceptable- if you wanted to watch anything you had to stream it thru your phone app. The room safe wasn’t working and we had to have a manager open the safe to get our stuff out.

Location

Steps required before reaching elevator

Super cute boutique hotel. Design and art makes it fun and memorable. Great location in downtown. Staff were incredibly friendly and helpful. Clean. Comfortable bed/bedding.

The size of the room was fine. However there are no drawers and there is not a closet. There is a small rack on the wall that has slots for 4 hangers only! For staying there for 3 nights/multiple outfits for 2 people, was not fun living out of the suitcase. Our room was off of the alley which is fine (not there for the view) but unfortunately we were there during trash pick up for two nights which woke us up at 4 am and again an hour later! The room comes with ear plugs and assumed it was for the noise from the bar directly next door. Ear plugs not helpful with sounds of dumpsters bashing down. Perhaps the other side of the hotel didn’t experience the noise.

From the outside the property appeared outstanding. Once you enter the hallway you are launched quickly back to the 90’s, only to be thrust into a cool room built on the cheap. The woman at the front desk when we checked in was super cool and even gave up her parking spot for us to use.

The inside common areas were very dated and stained, the bathroom door in our room was partially ripped off the wall and didn’t work well, and the men working at the front desk on Saturday wouldn’t have lifted a finger if I had dropped dead from a heart attack in front of them.

Everything, was nice and clean.

Their was nothing I didn’t like

We have stayed here a few times and love it! Love the location and that it’s connected to a coffee shop and the fun upstairs hangout space.

We have had really good service in the past but this stay when we checked in, the garbages were not empty and there were things from previous occupants in the fridge. When we notified the staff, they were happy to come and empty things however if I was a cleaning supervisor, I would have encouraged the cleaning staff to not just empty the cans but to go the extra mile and make the bed and replace our mugs that we had used that morning…. It wasn’t dirty, but this time there seem to be less pride in the product of that makes sense.

Staff behaviour Cleanness Location

No toothpaste No toothbrush No hand (pulling) tissues inside the room (but toilet) No housekeeping everyday No sandle No complementary water bottle No complementary tea / coffee everyday

. : The location.

The pillows were awful. couldn't sleep all night because of the hardness of the pillows.

Rooms had plenty of light, bright decor, fun atmosphere at the property. Staff was very helpful every time I talked with them.

Nothing really.

Very comfortable beds and sheets were wonderful. Nice coffee cafe attached: staff were super friendly and helpful. Free parking!

Great location

Great location, exceptional staff

Rooms were cute but a bit worn

Halls smelled terrible. Bar below our room was loud all night. Employees were wonderful, the rest was lacking.

Estrutura e localização

Tudo estava ótimo

It was very walkable and for the price point the hotel was great!

This is more of a preference but would be an even better stay if they cleaned the room everyday instead of every third day.

Very cute style and comfortable room with all the amenities we needed. Loved the location.

The sliding door in our room for the bathroom would not stay shut on its own, and there is no fastener, so we had to pull a stool into the bathroom to put against the door to hold it shut when using the restroom. Not a great design... you need to at least add a latch or something. Also, I thought I saw on the listing at Booking.com that parking was included (not an additional $15/day) but it is what it is.

We got very courteous service from Jody who was working at the front desk. She was very helpful with finding us a parking spot for our pickup which was loaded with items we were in the process of moving from Moscow to Boise for our granddaughter. We needed to feel that it would be secure overnight. She was great!

We have no complaints. This is the second time we've stayed at the Sparrow.

The location and the showers

N/A

Great location, super cute place. The staff were all super friendly and service was amazing. The rooms are fun, cute and very comfortable. I would definitely stay there again.

So clean and unique. Lots of personality and good design.

Gute Lage , kleines Hotel , nette Lobby mit Bistro

Sehr hellhörig Zimmerservice eine Woche lang nicht

Location and Value.

Wish there was a vending machine.

Cutest little hotel in downtown Boise! I was pleasantly surprised by how nice, new, comfortable and perfectly located this little gem of a hotel was. Love it!

Fabulous location. Helpful staff. Fun and clever boutique hotel.

Hallways a little “echo” ie. but that’s okay. I just felt bad that I could hear guests outside in hallway and they could prob hear me when they were in their room.

Great little coffe and wine bar in the lobby. Location was great. Walkable to many restaurants and bars. Liked the use of eco-friendly materials. Internet was strong.

The price was a bit steep.

I loved the parking that was available. The rooms were really clean and comfortable.

The location was a little noisy but earplugs were provided in the room

Location

Cost

The location was excellent and loved the coffee shop. Staff is friendly and loved the tea kettle in the room. The room was a good size too.

For the price, the hotel was extremely loud. Every night a trash truck came through the alley and beeped its horn. Additionally there must not be a ton of insulation between rooms as you could hear what your neighbors were up to.

Always a great stay with an awesome location and attentive staff.

Nothing!

I liked the location, the design, the staff. And the little extras like the Sparrow notebook and the wonderful bathrobe. The staff was very kind to help us store our bicycles.

Some items were missing from my room - a hairdryer and water cups. There was no breakfast. It would be nice to have even a continental breakfast.

Staff were so nice - there was a concert anticipated that night - staff took us to see our assigned room to determine if it would be too noisy for our family and showed us another option. We ended up staying in our original room but the extra steps and patience he showed was much appreciated! Room was clean, cute/modern, and I liked the bathrobe! Food onsite was delicious.

Nothing!

The staff was very accommodating and the location was ideal.

The room location over the alleyway. There was the trash pickup truck on Friday and Saturday am, and on Saturday a loud head-banging music fest was being held at the bar beneath the room.

Everything about this hotel is great! There is a great coffee shop just off to the side of front desk. Great place. Quiet and very comfortable

Location was great. Staff was nice.

The room backed onto an alley so it was very noisy. Fire detector blinked all night, was very bright. Bed was not very comfortable. The room rate was extremely high and they charged extra for parking.

Location

Room was smaller than we expected.

Location is great!

I can be sensitive to smells…the air freshener used in the hallways was not pleasant. It also just didn’t fit the hotel vibe. Something citrus/lemon fresh, or nothing at all, would be great

Friendly and helpful staff. Clean room. Nice furnishings.

Cheap, polyester sheets. Could hear TV from a neighbor's room.

Staff was absolutely amazing! I was helped many times by all of the staff. I was greeted coming in late at night after leaving early in the morning. I was given great recommendations about local food areas to check out. If I'm ever back into Boise I would definitely check this place out again.

The walls are a little thin. Hearing the cheerleader group of girls was a little loud.

It was loud at night

The property was centrally located and had a small town feel in the big city. The staff were super helpful and willing to give pointers on things to do and where to go. They have a cafe right in the main lobby area so you can get your morning caffeine fix and they even do beer and wine. It was February so the patio wasn’t really open but I imagine it’s fun when the weather gets nicer. Overall a nice spot to check out

Can’t really think of anything I didn’t enjoy about it. If anything maybe the gym hours, but that really was my fault. They partner with a local gym and I was either too late to try and go or it wasn’t open yet. Let’s be honest, being on a work trip, I didn’t really have the time.

location - room was super clean and modern with modern amenities

food truck could have been working better

Great location, clean, staff was exceptional.

Parking was limited

It was close to everything in Boise

There was construction across the street

Didn't have breakfast.

Nothing