Hotel Crystal Pashupati, Near Airport & Pashupatinath

Location and the updesk restro and the cooperative staff member

Smelly from bathroom , we were in 408, and 410 room for 2 days , the washroom is clean even the smelly from the basin , the tea table is broken in 408 , its not the value for money ,

Location, bed

Only 1 issue- Bhature during breakfast was not good

The location is very good, food is very good, specially Breakfast.

Has limited facilities,, No Cloth iron, cleaning is avarage, Car pickup Droop Too much costly

Emplacement

Le bruit le Samedi soirs

I lived on the fifth floor and the movement of chairs and tables in the restaurant on the sixth floor was very annoying.

Great place to stay. Staffs are very friendly and respectful.

It was too good. I didn’t expect it to be that great. It was clean & served hot.

1. Location was great. It is a 5 minute walk to the Pashupati site. 2. Staff very friendly and helpful. 3. Shops just outside campus. 4.

this is one good hotel, don't knock it.

Clean, with ok breakfast

Shower over toilet. Toilet is completely wet then. But it is pretty common here in Nepal.

La cordialità degli staff

Avevo trovato la tenda del bagno sporco ma sono riusciti a cambiare la stanza senza problemi. Sono stati gentilissimi !

I wasn’t satisfied with the breakfast, rest it was funtastic

Location is near Pashupatinath Temple

-Access to room blocked during stay (1 day before checkout) -Restroom not clean -Average room This was my 2nd time at this hotel, not willing to stay for 3rd time.

Location and staff were supportive and kind.

Poor Amenities Congested rooms (deluxe super rooms)

Nothing interesting

Totally stuff are ok except the manger big lair

Nothing interesting at all

Everything I do not like everything

A hotel nagyon közel van a látványosságokhoz,és a személyzet rendkívül kedves,és segítőkész. Az étterem kiválló,minden kívánságunkat teljesítették. Nagyon nagy a tisztaság, és szinte családtagként kezeltek minket. Tökéletes volt minden.

Nincs

Nine minute walk to Pashupatinath Temple. Staff speaks english and is helpful. Lots of taxis just outside hotel gate. Hotel has a top floor view of the city. Room size was great

Breakfast wan’t much to chose from and that wasn’t good Dinner was poor, not much choice, with meals being spicy hot and Nepal hot.

It was close to the airport. Staff were accommodating and our pick up from the airport and drop off were easy and on time.

very good

there was no ceiling fan in the room

Near to airport, clean, very attentive staff

No complaints. It my needs

Near to Pashupati Temple, nice staff, foods are delicious

Internet is very poor and some bathrooms have issues

Although the buffet was available, none of the waiters or waitresses were willing to bring additional items to our table, except for a waitress named Innu. She ensured that we were well taken care of and performed her job with professionalism and efficiency.

Toiletries could be of better quality. No body lotion No smoking rooms.

Location is excellent as it's at a walkable distance to Pasupathinath temple. Hotel WiFi is excellent

The star rating posted in the Booking.com website. It's barely a 3-star hotel, however sold under the 4-star category.

Location close to airport Staff service

Bathroom equipment Pillow quality No TV on the rooftop restaurant

it was clean, nice rooms, staff was very friendly and exceptionally helpful. And it was a short walking distance to pashupatinath. Food was great.

if you are a light sleeper, do not get a room on the 5th floor just under the restauraunt. It was a bit noisy one of the nights, walls are thin, and it made it hard to sleep. If you are not a light sleeper, you should be fine

Staff and facilities and breakfast all were amazing.

I didn’t like how I could hear everyone in the hallway in the morning, it’s very loud and echoing and it woke me up in my room

The hotel was very clean, staff were extremely helpful and the location to the airport, restaurants, shops and Thamel was great. Ability to store luggage during our trek was much appreciated.

Level 5 rooms are immediately below the restaurant. Chairs were dragged across the floor until midnight and commenced again about 5:30 am making it impossible to sleep. Breakfast did not cater for international guests and was quite limited.

Very accessible location for people visiting Pashupatinath Mahadev Mandir. It's walkable distance from the hotel. The rooms are clean and cozy. Amazing views from rooftop restaurant. Delicious Indian food options available. Restaurant staff arranged complimentary breakfast for us even past the timings. Overall a great experience.

Local tour packages available from the front desk are at a higher price, however they did provide a good electric car with a decent driver. Cheaper taxi options are also available right outside the hotel.

Friendly and welcoming Hotel staffs

Assuming that bedsheets and pillow sheets were not replaced with unused one as it was dirty after I checked in.

Everything. The staff and the food. Awesome

Housekeeping needs to be more active.

The buffet breakfast and the sky deck were excellent. The breakfast offered a wide variety of dishes, catering to different tastes, while the sky deck provided a stunning ambiance with beautiful views, adding to the overall experience.

Need to focus on cleaning thoroughly throughout the entire hotel. Additionally, I feel the room lighting is dim, so it needs to be made brighter.”

Amazing cleanliness for the price. Super clean rooms. Staff granted us early check-in so long as our stay was for 24 hours. There is a very nice restaurant at the top. It's directly opposite the airport, so it's a no-brainer. Wish this was the top of the recommendation on booking.com We were glad we shifted to this hotel after the disaster of the first day of our stay at another hotel in Kathmandu.

There is no negative, but a scope of improvement can be the breakfast spread, which is very small. Shower area needs to be demarcated so that the whole bathroom doesn't get wet.

The breakfast was just amazing beyond the expectations, it was really nice and tasty too. The day we check out of the hotel, I was already missing the delicious breakfast.

I like everything about the property, the ambiance, the restaurant, rooms, the staff, they were all respectful and helpful. I will recommend this hotel to my friends and family.

Friendly and responsive staff, walking distance to Pashupatinath temple . Good for in the roof top restaurant.

Staff really nailed it! They were so kind and nice every time we needed something. The building is modern and clean and so were the rooms! The hotel’s restaurant has really good food! Delicious and really good prices in case is your first day and you are really tired to explore dinner at hotel is a great choice!

Location a bit far from city center such as dourbar or tramel but if you do a map of places to visit (Buddha Stupa, Dourbar Square, Pashupatinah temple) is right in the center to all of them! So I wont say is a problem, plus airport is just a few minutes away!

Great location.

Expensive stay still fine but food is overrated.

Location was the maian reason why I booked this hotel it was very close to Pashupati temple. Staff was very friendly and helpful. They communicated well to book transport from and to the airport.

Food could have been better

Staff and cleanliness

The young staff in the restaurant/bar were very lovely, as were the reception and housekeeping staff. Good location for the airport and Pashupati temple.

Overall the hotel was ok, there are a few things that stood out that don't align with their 4 star rating. For example, our room had an odd smell, we think either from a sewage issue or the room having been unused for a long time. There was also a black stain on the bedding which should have been very obvious to housekeeping. Also, we requested for some laundry to be done, we were told to take it down to reception where they pulled it out of the laundry bags to count it all in front of us which was very uncomfortable considering some of the laundry was underwear etc. The young staff in the restaurant/bar were very lovely, as were the reception and housekeeping staff. The staff, who we assume were managers as they were in suits and giving instruction to other staff members, were very unfriendly. Usually managers greet guests but these managers never smiled or said hello and sometimes looked at us as though we didn't belong there. Perhaps it was coming out of their busy season but this certainly isn't a 4 star hotel from what we experienced. That being said, good location for the airport and Pashupati temple.

the place as per my expetation, room was excelant , staff very good and helpfull. will recomend to my friends

The whole service pick up, the staff and rooms were excellent. I was there for just one night. But I had a nice tasty dinner in the restaurant and restful sleep

All was fine. Maybe a little noise from some guests shouting in and out of their rooms.

Excellent service. Friendly and caring staff

On a narrow road which was being paved when we were there. Too close to a major road and cremation grounds from where foul smell may reach the hotel.

Nice rooms and breakfast

Poor Lighting on corridors

Anil (the manager of the hotel) was incredible! We had a large group of 20 people/10 rooms and he handled all sorts of details and special requests for us. The customer service of the hotel all around is fantastic! Would definitely stay again!

Not much. We appreciated everything.

Neat & Clean

Water smells bad.

Near the airport, newly built, good location and assisted with late check in.

Staff lacking attention to detail, didn’t assist with luggages initially, dirty bedsheets, floor full of dust and not cleaned. Staff gave a key card to us and asked to access it ourselves, tried twice and asked assistance again. The receptionist didn’t bother coming up to assist and said the keys should work now. Tried again and then the receptionist sent another staff up and the staff informed us that the room is occupied by somebody else. Then, they took us to another room which was not cleaned, full of dust everywhere on the floor, wet floor mat and the bedsheets were full of stain marks and dirty. After requesting to change the bedsheets, they moved us to another room which was moderately better.

Food was great, they never hesitated when i asked for multple serving for saute vegies :-).

rooms are bit small

So much of internal construction noise in Hotel.

Roof top restaurant was awesome with nice city view . One can view flights landing and take off

Breakfast was good. With many variety of choices. Good room service. The room itself was clean and comfortable. Location is also near the airport and other areas of interests.

New property, good location( just opp to Pashupatinath temple).

In house car rental was a bit expensive compared to the local rates

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The food at the hotel was magnificent - so tasty and satisfying - both breakfast and dinner. The waitstaff were very thoughtful and looked after us. Excellent location really close to the international airport. The suite was a beautiful stay - an oasis from the streets. Allowed us to check in super early as we had come into town from overseas at 8am.

Lots and lots of construction noise as they removated rooms. We understand that as it was super low season however.

Everything including the room, cleanliness, staff, location. We would stay here again :)

Breakfast was very bland as per our taste, even though there were a bunch of options. We had to eat outside. We wanted Firmer mattress for back ache, but they only had one type of mattress which was a little soft and springy (like most hotels).

Perfect location, directly across the Pashupatinath temple. Beautiful vibes from the hotel and the most helpful staff. Siddharth and Mr Pant at the front desk were excellent hosts and made us feel at home and very comfortable. The hotel will forever hold great significance in my life since I celebrated my 50th birthday here.

I loved the property

The Hotel is located bang opposite to Pashupatinath temple, which was the reason we chose it. The staff in the Hotel are always smiling and are ready to help. The view from Hotels restaurant on the top floor is very good. The breeze was also relaxing. A good place to wide down after a hectic day around the busy city. The Hotel accepted Indian Rupees (of Rs. 100/- denominations) which was helpful to us as we were short of Nepali Rupees & wanted to save it for other expenses.

House keeping. They do not change towels unless you ask for it. We stayed for 4 days & the sheets were not changed at all. We had chosen Super Deluxe room. All you get is an additional cot (which wasn't of much use to the 2 of us). So if you are two people, avoid Super Deluxe & save up as you don't get anything 'Super' over the Delux :)... The hotel is hardly 1.5 kms from Airport, but both the in-house transit vehicle or the local taxis charged Rs. 500 Nepali rupees which we left is high. Breakfast spread was very limited. Special thanks to the staff who arranged tasty Aloo Paratas for us.

I love the location. It's far away from "tourist center" so here you can walk around, the area is not overcrowded. Nearby is a nice park with monkeys and with a temple. Staff is very friendly. Restaurant is good enough and with perfect value for money. The view out of there is awesome.

Tbh, I have nothing to complaint about.

Good breakfast options. Close to the airport and one of the most important landmarks of the city. Good shopping and dining options nearby.

I think some construction activities are still going on in a part of the hotel. This has created constant noise, making it impossible to relax at the room during day time. There was no noise in the night.

Great location, very clean

It was a perfect location for city tour, exact centre. Went to pashupatinath everyday as it was only 100 metre away. Lastly, indian food there felt indeed indian.

Very good for Pashupati visit since it is near to temple.

The Location was perfect and the property was very premium.

Hotel Crystal Pashupati is highly recommended! It's super close to the airport and has a fantastic rooftop restaurant with great views. Plus, the rooms are really comfortable and have everything you need.

A very comfortable stay - excellent in fact. Room was great - top floor overlooking Pashupati Temple. Bed excellent as usual. Great location to get out and about - restaurants, bars, cafes. taxi stand right outside hotel.

Hotel Crystal Pashupati exceeded my expectations with its exceptional restaurant ambiance in the evening and delicious Indian cuisine. The room was comfortable and well-equipped, providing a great stay overall. I highly recommend this hotel for anyone looking for a fantastic dining experience and comfortable accommodations.

Indian food.

Room was cozy and comfortable beds. Also loved the warm hospitality of staffs, very humble Also rooftop restaurant was awesome good quality food. Only wished for better bakeries nearby Looks like a reasonable price for family trip as Pasupatinath is in walking distance

Wished some bakeries shop nearby

The location has been perfect to me.It"s at the center of Kathmandu .The Airport and The Pashupati Temple is just 5 minutes away. Great Ambience .I really liked the Roof- Top view of Kathmandu .The Indian and Nepali cuisine is delicious . The staffs were Friendly and welcoming .Highly Recommend.Its the Value for money. Will be at this property whenever I am at Kathmandu 😊

Location - Nearby Airport and The Pashupatinath Temple. Ambience - Beautiful room ambience . Food - Great Indian and Nepali cuisine Staffs - Friendly and Welcoming