Gobernación de Norte de Santander
Gobernación de Norte de Santander, Avenida 5, Comuna 1 - Centro, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Historic
- Civil
- Castle
English
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About this hotel
Swim, Dine, and Unwind
Swimming Pool and Dining Experience: Dive into relaxation at Hotel Casa Blanca's refreshing swimming pool and indulge in delicious international dishes at the on-site restaurant.
Comfortable Accommodations: Enjoy bright and spacious rooms with modern furnishings, air conditioning, cable TV, and private balconies for a relaxing stay.
Convenient Amenities: Start your day with a complimentary breakfast, unwind with drinks and snacks at the snack bar, and explore nearby attractions like Santander Park and the Culture House.
Ready to experience a perfect blend of comfort and convenience? Book your stay at Hotel Casa Blanca now!
Nearby Attractions
Parque Santander
Santander Park, Comuna 1 - Centro, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
Estatua Santander
Estatua Santander, Avenida 6, Comuna 1 - Centro, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Memorial
Parque Colon
Parque Colon, Comuna 1 - Centro, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
MONUMENTO A LA VICTORIA
MONUMENTO A LA VICTORIA, Calle 12, Comuna 1 - Centro, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Memorial
escombros
escombros, Calle 19, Comuna 10 - Cementerio, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Ruines
Parque La Cabrera
Parque La Cabrera, Comuna 10 - Cementerio, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
Parque de Cristo Rey
Parque de Cristo Rey, Comuna 10 - Cementerio, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
parque nacional
parque nacional, Comuna 1 - Centro, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
Monumento a Cristo Rey
Monumento a Cristo Rey, Avenida 4, Comuna 10 - Cementerio, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Public Access
- Monument
Parque Mercedes Ábrego
Parque Mercedes Ábrego, Comuna 1 - Centro, Perímetro Urbano Cúcuta, Oriental, Colombia- Park
Mercedes Ábrego
Mercedes Ábrego, Avenida 8, Comuna 1 - Centro, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Memorial
Parque de los Niños
Parque de los Niños, Avenida 1, Comuna 2 - Centro Oriental, 540006 Perímetro Urbano Cúcuta, NSA, Colombia- Monument
Important Information
At the Hotel, our Breakfast Buffet costs $35,000 per person and is served from 6:30 to 9:30 am
In compliance with Colombian tax laws, foreigners and Colombian citizens residing abroad who receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11, or TP12 visa upon entering the country are exempt from paying the 19% VAT tax. This exemption is only valid when purchasing an accommodations and services package. The permit must be shown upon arrival.
This tax is not automatically included in the total reservation cost.
Guests are required to show a valid ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
People under 18 years of age are only allowed when acquired by a parent or legal guardian.
Pets are allowed upon request and prior authorization, with an additional pet fee per night.
For health and safety reasons, pets are not allowed in some common areas of the establishment, such as the restaurants and the gym.
RNT 3894Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
Family rooms
Garden
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Packed lunches
Non-smoking throughout
Private parking
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Parking garage
Concierge service
Special diet menus - on request
Grocery deliveries
Wheelchair accessible
Kid meals
Snack bar
Indoor pool
Toilet with grab rails
Kid-friendly buffet
Evening entertainment
Lower bathroom sink
Public Bath
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Coffee Shop on site
Fence around pool
Strollers
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Breakfast takeaway containers
Key card access
Room Types
Junior Suite
Up to 2 guests27 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
These air-conditioned rooms feature a King-sized or 2 Double-sized beds, a flat-screen cable TV and a balcony with a view of the street. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock, iPod dock and a private bathroom with a hot-water shower are also available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
27 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletInterconnected room(s) availablePrivate entranceTile/marble floor
Suite
Up to 2 guests30 sqmDouble bed (131-150 cm wide)
These air-conditioned rooms feature a Double-sized bed, a flat-screen cable TV and a balcony with a view of the street. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock and a private bathroom with a hot-water shower and hot tub are also available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomSlippersAdditional toiletPrivate entranceSofa
Superior Twin Room
Up to 4 guests22 sqm2 Double bed (131-150 cm wide)
Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, a private entrance, a mini-bar, executive lounge access as well as pool views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
22 sqm
Pool View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletPrivate entranceTile/marble floorAlarm clock
Economy Double Room
Up to 2 guests15 m2Double bed (131-150 cm wide)
This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletPrivate entranceAlarm clockWardrobe or closetCleaning productsLinen
Small Double Room
Up to 2 guests15 sqmDouble bed (131-150 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a private entrance, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletPrivate entranceAlarm clockExecutive lounge access
Twin Junior Suite
Up to 4 guests28 sqm2 Double bed (131-150 cm wide)
Featuring a private entrance, this air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features a minibar, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletInterconnected room(s) availablePrivate entranceTile/marble floor
Junior Suite with Balcony
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with city views, this suite also features a mini-bar and a flat-screen TV with cable channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletPrivate entranceSofaTile/marble floor
Superior Double Room
Up to 2 guests22 sqmQueen bed (151-180 cm wide)
These air-conditioned rooms are located across the swimming pool and feature a Double-sized bed and a flat-screen cable TV. It also includes free WiFi access, a safety-deposit box and a mini-bar. An alarm clock and a private bathroom with a hot-water shower are also available.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
22 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerRadioRefrigeratorDeskToiletPrivate bathroomAdditional toiletPrivate entranceTile/marble floorAlarm clock
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,869 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 16, 2026All good - fantastic manager - super terrace bar and restaurant
All good
8/10
Reviewed Sep 14, 2026Todo estuvo excelente
Que hay mucha luz y ruido en la madrugada un radio encendido o algo asi
9/10
Reviewed Sep 14, 2026Piscina.ubicacion.limpieza
Desayuno no tan variado
10/10
Reviewed Sep 10, 2026El personal atento
Todo bien
9/10
Reviewed Sep 7, 2026Ubicación
Variar mas el desayuno
8/10
Reviewed Sep 4, 2026Tutto, particolarmente la gentilezza dello staff
La difficoltà di servizio e la modestia del menù del Restaurante 360 sulla terrazza al settimo piano
10/10
Reviewed Aug 31, 2026El personal fué excelente desde la entrada, los vigilantes, las personas de recepción, el que prestó apoyo con el equipaje y ni hablar del personal de restaurant EXCEPCIONAL!! La comida exquisita. Las instalaciones excelentes.
Todo me gusto muchisimo!!
10/10
Reviewed Aug 24, 2026El desayuno muy variado
8/10
Reviewed Aug 24, 2026EL DESAYUNO ESPECTACULAR
LAS CAMAS NO ERAN COMODAS
8/10
Reviewed Aug 20, 2026Servicio
Nada
6/10
Reviewed Aug 17, 2026Las instalaciones son bonitas y limpias .
Recepción, aunque se reservé siempre son demorados al topo , siempre que he ido al hotel el proceso de chek in es lentísimo entre 30 y 40 min , no se justifica tanto tiempo para un ingreso , no es casual siempre es igual . El ruido por una fiesta , aunque pedimos una habitación lejos de la sala de fiesta , el ruido igual no permite un buen descanso.
7/10
Reviewed Aug 17, 2026Piscina limpia toallas disponibles y buena atención
El baño pudo estar mejor, la limpieza del baño es deficiente está todo curtido
9/10
Reviewed Aug 12, 2026Ubicación tamaño y limpieza
No colocan cubre cama
10/10
Reviewed Aug 10, 2026Todo
7/10
Reviewed Aug 8, 2026Las instalaciones está bien, es cómodo y limpio y tiene excelente precio.
La zona donde está ubicado, aunque para los que desean ir de compras a la Alejandría está muy cerca.
10/10
Reviewed Aug 5, 2026Excelente
No se puede salir del cuarto sin dejar el aire encendido
10/10
Reviewed Aug 3, 2026All
Nothing
9/10
Reviewed Aug 2, 2026Las instalaciones y la atencion
La limpieza podrían mejorarla
8/10
Reviewed Jul 25, 2026la recepción estuve más de una hora en cola para poder hacer check in la atención del recepcionista fue muy mala y no me dieron la habilitación que yo había reservado
10/10
Reviewed Jul 18, 2026Es mi espacio de descanso preferido cuando viajo a Cúcuta. Excelente en todos los sentidos, debiendo destacar la atención del personal de recepción.
9/10
Reviewed Jul 16, 2026El desayuno tipo Buffet espectacular, la piscina, la habitación pequeña pero cómoda.. estoy embarazada y muy gentilmente me dieron el 1er piso..eso me encantó.. las atenciones muy buenas
Nada que agregar..
10/10
Reviewed Jul 14, 2026La atención de todo el personal del hotel
10/10
Reviewed Jul 13, 2026Todo
8/10
Reviewed Jul 9, 2026Recomiendo el Hotel CasaBlanca Cúcuta por la excelente atención de su personal, la limpieza, la comodidad de las habitaciones y la calidad de sus instalaciones. Es una muy buena opción tanto para viajes de negocios como de descanso.
Como sugerencia de mejora, sería importante ofrecer una mayor variedad en el desayuno, especialmente para los huéspedes que permanecen varios días. Con ese ajuste, la experiencia sería aún más completa.
10/10
Reviewed Jul 3, 2026Todo
Nada
10/10
Reviewed Jul 1, 2026Nice
Repetitive breakfast
10/10
Reviewed Jun 28, 2026Todo muy bien
9/10
Reviewed Jun 25, 2026The facilities was good, and attention of your staff was excellent, the restaurant 360.has a beautiful view
1/10
Reviewed Jun 14, 2026La verdad nada
Todo en general
10/10
Reviewed Jun 7, 2026Me encantó
Ninguna queja
9/10
Reviewed May 27, 2026Lo cómodo ,limpio y tranquilo excelente atención por parte de todos
Solo que mi TV era pequeña
10/10
Reviewed May 26, 2026La piscina es excelente!
10/10
Reviewed May 26, 2026El desayuno es lo máximo
El gorro de la piscina
10/10
Reviewed May 26, 2026Siempre me alojo y aunque el ruido de la calle es bastante es súper cómodo
La exigencia del gorro en la piscina
10/10
Reviewed May 25, 2026Todo excelente
7/10
Reviewed May 18, 2026Excelente comida
Los colchones ya no están confortables deberían cambiarlos
8/10
Reviewed May 14, 2026Las instalaciones
La comida
8/10
Reviewed May 13, 2026El servicio, atentos
Costosa la comida y me falto poder usar Netflix en el tv
1/10
Reviewed May 7, 2026I like that the location was in Cucuta
The hotel refused to honor a pre-arranged discount for our graduation party group. We had to haggle with staff just to get a fair price. We originally tried booking directly, but they claimed smaller rooms were unavailable to push us toward more expensive options. Miraculously, when we booked that "unavailable" smaller room through a third-party site, it was accepted immediately. The issues continued with breakfast. The hotel messaged us claiming they "misrepresented" their offer on Booking.com and tried to charge us an additional 210,000 COP. We had to involve the third-party support team just to get the hotel to honor the original reservation terms. Check-in took 45 minutes with only two people ahead of us. The pool bar staff refused to serve our welcome drinks before 6:30 PM, then told us to go to the rooftop where swimwear isn't allowed. Since the pool closes at 7:00 PM, the check-in delay and staff run-around cost us our first evening there. Management also tried to retroactively apply an IVA tax charge, despite the booking being made by a foreigner. They were persistent and dismissive of our explanations, focusing on extra charges rather than fixing visible water leaks or the ants in the bathroom. The manager failed to show up for a scheduled meeting the next day to discuss these issues. Between the loud music from events until the early morning, the late-opening pool, and the subpar breakfast, this was an incredibly disappointing experience. My local friends were embarrassed by the service. Out of over a hundred hotels I’ve visited in Colombia, this was by far the worst. A total nightmare.
7/10
Reviewed May 6, 2026El Hotel en general bueno, el personal muy educado, el desayuo bueno
El restaurant 365 en el piso 7, en la recepción ofrecen una bebida gratis de bienvenida, para enganchar, luego el restaurant es pésimo, la comida carisima y muy mala, la ateción pésima, demoraron más de una hora para traer el pedido, la carne dura y la pasta echarcada en aceite, con 5 camarones, se suponía que era pasta marinara
4/10
Reviewed May 6, 2026Nice place
That price. They said 180 they charges 320 end I make resevacion for me end extra they give me one bed
9/10
Reviewed May 5, 2026Me encanto la comida y que todo estaba super limpio
Me ubicaron en una habitación cerca como de un salón de fiestas y escuche toda la noche ruido
7/10
Reviewed May 4, 2026El desayuno era muy bueno. Solo que no lo incluyen en el precio de la habitación
No tenía agua caliente todo el tiempo. mucha bulla de su salón de eventos que no dejaba dormir
9/10
Reviewed May 4, 2026El personal muy amable; amplias y cómodas habitaciones.
El acceso al gym
8/10
Reviewed May 3, 2026Limpieza
La bulla que se genera en el salón social cerca del ascensor no controlan mantener las puertas cerradas y afecta el descanso porque es muy fuerte la música para quienes estamos alojados en ese bloque
10/10
Reviewed Apr 26, 2026The breakfast was excellent last time it was a bit the same everyday but this time everyday there was something different
The televisions need to be updated as the one will had needed software updating
3/10
Reviewed Apr 25, 2026En general es un hotel en el centro de la ciudad sin más !
El ruido ! No respetan la tranquilidad del huésped , llegó un equipo de fútbol y había ruido por todo sitio , no está en una zona segura , les falta como empresa
10/10
Reviewed Apr 24, 2026Mucho
9/10
Reviewed Apr 22, 2026EXCELENTE HOTEL Y BUEN DESAYUNO. BUENA UBICACION MUY TRANQUILO Y SEGURO
10/10
Reviewed Apr 21, 2026Las áreas del hotel son buenas el desayuno estuvo genial
Sin comentario
8/10
Reviewed Apr 20, 2026No tenía agua caliente suficiente
10/10
Reviewed Apr 20, 2026Todo
Nada
9/10
Reviewed Apr 19, 2026La atención del personal y el desayuno
El espacio de la habitación
6/10
Reviewed Apr 19, 2026Limpio
Te cobran el agua
10/10
Reviewed Apr 16, 2026Tranquilo
N/A
8/10
Reviewed Apr 16, 2026Bien ubicado y el personal muy amable. Qué bueno que el desayuno inicie a las 6:00 am
8/10
Reviewed Apr 14, 2026Staff always very happy
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Good service
- •Nice amenities
Areas to consider
- •Cleanliness issues
- •Breakfast availability
- •Room noise
Cleanliness
7.93/10The room was not completely clean, and the bathroom door was dirty.
Service
9.4/10The service was described as very good with excellent attention.
Location
9.44/10Excellent location in the center, close to everything.
Room Quality
7.39/10The room quality suffered due to noise and mattress comfort issues.
Amenities
8.92/10Amenities were generally good, but some were noted as small or inadequate.
Value for Money
8.88/10Good quality considering the price.
Food and Beverage
7.93/10Excellent food, but breakfast was not reliably available.
Overall Experience
8.9/10General satisfaction; many positive aspects highlighted.