Hotel Sheherazade
Hotel Sheherazade, Al Baairat Village, Al-Qarnah, Egypt- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Unique Setting by the Nile
Hotel Sheherazade, inspired by the tales of One Thousand and One Nights, is nestled by a West Bank inlet of the Nile, offering a picturesque and serene stay just 500 meters from the Luxor ferry.
Charming Rooms and Dining
Experience comfort in air-conditioned rooms with traditional wooden furniture and a private balcony. Indulge in daily breakfast served in a restaurant adorned with chandeliers and local murals. Room service, a bar, and outdoor seating under a thatched roof add to the delightful experience.
Convenience and Excursions
Enjoy free Wi-Fi, a 24-hour front desk, and tour arrangements to Luxor and Karnak Temples, as well as the Valley of the Kings on the West Bank. With Luxor International Airport and Train Station a short drive away, exploring Egypt's wonders is effortless.
Ready to immerse yourself in the magic of Hotel Sheherazade? Book now for an enchanting stay!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
32 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
18 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Superbe lodge bédouin au milieu de la nature ! Chambres typiques très propres. piscine toute neuve très appréciable en août, et un accueil d'une grande gentillesse. Parfait pour les amoureux de la nature qui veulent du calme sur la rive ouest. Je recommande !
Le personnel était très gentil. Super piscine. Le petit déjeuner était excellent. La possibilité d’avoir des box déjeuner à 5h du matin avant le départ matinal de nos visites. Nous avons découvert la cuisine égyptienne que nous avons beaucoup apprécié. L’hôtel est à 5 min à pied de l’endroit où il y’a les bateaux moteur et ferry pour traverser le Nile!
Nous avions demandé à l’hôtel de venir nous chercher à l’aéroport, personne n’était là à notre arrivée, attente à plus de 40 degrés, le chauffeur arrive avec 40 minutes de retard! Et cela nous a coûté 30 euros…. Mais à part ça, tout bien, je recommande!
Hiç bir seyini
Hayatımda kaldiğım en berbat otel.Bütün gün tapinak gezicez yatmadan yatmaya otele giricez diye ucuz ve temiz bir yer aradik ama tam bir fiyasko. Otel fotolardaki gibi değil. Odalar korkunc derecede pis. Ilk odada duş calismiyordu heryerde böcek karinca vardi . Odayi degistirdik diger odada lavabo gider suyu banyoda yere akiyor. Duş perdeleri 30 senedir değişmemiş. Havlular çarşaflar simsiyah ve toz kokuyor . Odanin heryeri bir karis toz . Kaldigimiz süre boyunca odadan ayrildigimizda temizlik icin degil , bizden habersiz odamiza girilip acik biraktigimiz klima ve buzdolabinin fisi cekilmisti ve bu 2 gün üst üste oldu :) .Otelde yiyebileceginiz dogru duzgun birsey bir restorant yok. Disaridaki yerler pis , damak zevkimize uygun degil ve herkes kazıklamaya çalışıyor. Kisacasi ac kaldik . Kahvaltisi ise saka gibi , tabi kahvalti denilebilirse. Peynir ,domates ,salatalik,patates püresi , şekerli pilav ve muz var :) sadece muz yiyebildik. Kimseye tavsiye etmem.
Dietro a una porta in una strada di terra si nasconde un Hotel con un grande fascino. Le condizioni generali della struttura potrebbero essere migliorate ma il personale è giovane e gentile. In tutti gli ambienti si respira aria di serenità. La colazione è semplice, senza esagerati buffet. Abbiamo trascorso un bellissimo soggiorno in un Hotel genuino, locale, lontano dal caos e dagli standard occidentali.
Ci sono alcuni aspetti trascurati ma per il prezzo pagato e considerando che sei in un 3 stelle in Egitto sono più che comprensibili.
Yani sadece çalışanlar anlayışlı biriydi.Lokasyon olarak mahalle aralarında kalıyordu. Pek güvenli nokta değil
Odalar yataklar pekte temiz değildi. Odalarda terlik yoktu. Sabun yoktu . Kahvaltı olarak açık büfe fakat çok çok az derecede çeşit vardı.
Bahçesi ve havuz manzarası güzeldi
Türk bir youtube kanalındaki arkadaşların çok aşırı beğenisi ve tavsiye etmesine aldanarak Burada eşim ve çocuklarımla 3 gece kaldık. Arkadaş sanırım ücretsiz kaldı veya tanıtım için ücret aldı zira Odadaki eşyalar çok eski ve kirliydi, yatak çöküktü, bel ağrısıyla kalktık. Yerler tozlu, odada 2 kertenkele ve banyoda karınca ordusu vardı. Klima yetersiz ama aşırı gürültülüydü. Odada bardak, şampuan bile yoktu. Odada sadece 2 adet mini minicik 2 sabun vardı 3 gece için. Ne yazıkki kalmak zorunda kaldık. 1 çalışan çok ilgili ve kibar güler yüzlüydü ama geneli soğuktu, biri otururken ağzımızın içine tozuta tozuta yerleri süpürüyordu. Genel olarak memnun kalmadım ve tavsiye etmiyorum. Fiyatı da bu bölgedeki her otel gibi uygundu tek artısı bu diyebilirim. Balon turu için de fiyat istedim kişi başı 50 $ dediler, firmaların 30 $ a taşıdıklarını öğrendik.
-Bon petit déjeuner très copieux -Très très bon restaurant avec cuisine variée (égyptienne, italienne, occidentale) -Personnel très accueillant et disponible 24h/24h -Activités proposés par l’hôtel comme le felouk (2h de croisière au coucher du soleil pour 10€/ personne) -Hôtel très lumineux belle décoration typique de la région. -Hôtel très calme idéal pour se reposer.
-Coupures d’électricités courtes mais quasiment quotidiennes causées par des travaux dans l’hôtel -Piscine non disponible au moment de notre venue pour maintenance sur celle-ci -Quelques prises électriques non fonctionnelles
L'hotel est ancien , mais plein de charme. Le personnel est adorable et se plie en quatre pour ses hôtes. La gentillesse du personnel et la situation géographique sont parfaites. Si vous recherchez le charme de Luxor, le calme et la situation, c'est un hôtel pour vous !
l'hôtel est assez ancien et peut être rénové, mais le charme est là !
L’hôtel est très bien placé. A 5 min à pied du ferry local pour traverser le Nil. Il est beau avec ses arches en briques et son beau jardin. La Clim fonctionne bien et les lits sont confortables. Les repas sont corrects.
Le manque d’entretien. Il nécessiterait un bon nettoyage et des réparations. C’est dommage.
L'extérieur est joli.
Salle de bain sale. Transats de la piscine très sales. Très bruyant.
Absolument rien Le personnel semble sympathique de premier abord mais ce sont des arnaqueurs
Hôtel sale, les matelas sont totalement tachés, en mauvais état comme l'atteste les photos ci-jointes Les draps avaient des taches partout, prise électrique rouillée. Salle de bain vétuste et salé. Nous avons refusé de rester dans cet hôtel, nous avons bien entendu été facturé de la totalité du voyage. A fuir, malhonnête et sale
Pas dans les standards d’un Hôtel européen. Mais le rapport prix / service etait au rendez-vous
Meget rolig sted med hyggeligt pool område og en god restaurant..værelserne var rene og pæne…personalet var der hurtigt når vi skulle bestille noget…super service 🙏🤲👍👍👍👍👍
calme bon emplacement petit dej copieux
Kahvaltı güzel ve yeterliydi. Açık büfeden istenildiği kadar ürün alınabiliyordu. Otelin bahçesi ve çardakları oturup bir şeyler içmek için çok güzeldi. Geç saatte giriş yapmamıza rağmen karşılayıp odaya kadar çıkardılar.
Odalar çok pisti gerçekten rezalet durumdaydı. Yatağın içinde inanılmaz kötü lekeler vardı. Sanki yatak çarşaf ve örtüleri hiç yıkanılmamış gibiydi. Yerlerde karınca ve örümcekler geziyordu. Tuvaletin kapısı kapanmıyordu. Yatak çok pis olduğundan dolayı aşırı iğrendik ve örtünün üstüne hırkamızla kafamızı kapatarak mumya gibi uyuduk hiç rahat edemedik. Fiyatına göre temizliğin bu denli kötü olması çok üzdü. Büyük hayal kırıklığı oldu. Konum olarak west tarafta kalıyordu. Ancak east tarafta bir otel tutsaydık daha rahat olabilirdi.
Mükemmel konum. Tertemizdi. Kahvaltısı da güzeldi. Çok memnun kaldık çalışanlar çok ilgili ve yardımseverdi. Luksorun doğu yakasındaki kaosundan uzakta ve tüm batı yakasındaki turistik yerleri çok yakın.
Odlična lokacija za ranojutarnji polazak u dolinu kraljeva, zanimljiva arhitektura i zelenilo. Jako dobar i obilan doručak, pripremili i za ponijeti kada se ide rano na izlet. Blizu pristaništa za trajekt za istočnu stranu.
Smotani konobari koji ne znaju meni, skuplje nego u vanjskim restoranima. Preskupa cijena za let balonom koje su preko platformi jeftinije.
It was a good value for a budget hotel, with kind staff and decent facilities.
Leaving the hotel for the airport, the manager booked a taxi for us and said it would cost 2000 Egyptian pounds, or $40. Though it seemed really high, we didn’t have time to investigate other options. When I asked the driver afterwards how much he was paid by the hotel, he said only 500! I spoke with Egyptian friends later, and they confirmed it should never have been more than 500. Perhaps foolishly, I assumed the hotel staff would have been honest.
Huoneessa ei ollut juoma laseja eikä pullovettä.
Location, swimming pool, traditional buildings, very individual
Breakfast a bit basic and not very hot
Hotel outdoor is nice. Workers kind. Breakfast just ok, nothing special.
Toilet was horrible. There's was no curtain to protect water during shower. That would make all toilet floor full of water. Towels are old and with holes, I guess everyone use towels for wet floor... Bed is not comfortable. If you are coming during winter season be ready that it's very cold during night. Heating/air conditioning was not working. Also, whoever help you for anything is looking for money. Guy that enters to "show you the room" during check-in just waits for money. Soon you give money they are out. This is actually very common everywhere in Luxor.
Otel içi sakin ama ara sokakta olması biraz gürültülü ve kötü manzaralı.Sabah kahvaltısı orta halli çok beklentiye girmeyin.Gittiğim diğer otellerle karşılaştırınca fiyatı performansa göre bir tık pahalıydı sanırım.
酒店位置虽然在西岸,但是离公共全码头很近,走路10分钟到。 早餐自助餐很丰盛,老板很热情有活力。有请我们4个女生烤火,吃板栗。酒店是努比亚风格,很有当地特色,有一个很惬意的游泳池,公共空间特别多而且大。 酒店非常出片。下次来卢克索还会入住,性价比很高。
房间的卫生需要改进,比如床上用品要跟清洁。
Lo staff attentissimo è disponibile alle esigenze del cliente! La struttura molto bella e caratteristica! Adorabile gli spazi esterni e la colazione.
Un po' la pulizia ..sarebbe meglio più accuratezza
Great location, friendly staff, reasonable rates
The pool was very cold but that’s the same with most hotel pools in Luxor
very good hotel, all staff was very kind and helpful, not so far from the Nile border in the west side
Friendly staff, price x quality is super fair. Beautiful architecture.
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L'emplacement est pratique et au calme. L'hôtel est joliement décorer avec de jolies peintures vraiment tres beau.
Le personnel vous reveil tôt pour demander à nettoyer la chambre. On vous demande dès le matin de rendre la chambre. Le café est de l'eau avec de la poudre. Le WC fuyait et je n'ai pas pu finir ma douche.
Spazi esterni super
La pulizia delle stanze e della struttura molto da rivedere
The place, the decorations, and the beds.
The room was a bit dusty and required some cleaning
Le cadre typique, la cour intérieur, les façades et la cage d'escalier
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Groot binnen terrein met zwembad en veel zitplaatsen
Redelijk ontbijt, een gratis flesje water zou de tourist goed kunnen waarderen
Confort, piscine
C'est un hôtel bien placé, avec une jolie bâtisse, grand avec des coursives décorées. Une piscine agréable.
Je n'ai pas aimé les ordures cachées derrière la terrasse aindi que la fuite dans la salle de bain.
Quiet and away from noise of traffic, hot water, great food and wine
Nothing it was great
Odalar temizdi.Personel ihtiyaçları gidermek için yardımcı oldu.Kahvaltıda karnımı doyurdu. Daha az gelişmiş olan tarafta otel.Nil nehrine yakın.Gezmek istediğiniz luksor tapınağı ve karnak tapınağına feribotla geçmeniz gerekir.20 dakika sürüyor.
Kahvaltı Türk mutfağına yakın değil.Aç kalmassınız ama sizi doyurmaz. Personel her şeye tips bekliyor. Resopsiyoncu sürekli tur satmak istiyor. Odalara içme suyu koyulmuyor. Tapınaklara taksiyle gittiğinizde yol çok uzun 35-40 dakika köprü olmafığı için yol uzuyor.
Le lieu, le cadre, l équipe.
Der Pool war super. Das Personal rund um die Bar und Frühstück war freundlich. Von außen sehr unscheinbar, innen ist man total überrascht wie groß es ist.
Mir fehlte auf dem Zimmer ein Wasserglas um mir ordentlich die Zähne zu putzen. Es gab kein Händehandtuch. Die Mitarbeiter von der Rezeption waren sehr aufdringlich in Bezug auf die Ausflüge die man sofort buchen sollte. Das ich aber bereits einen privaten Fahrer für den nächsten Tag gebucht hatte, davon wusste keiner etwas. Beim Check-out fragte man uns ziemlich unfreundlich wo der Zimmerschlüssel ist. Der Schlüssel lag auf dem Tresen. Warum sollten wir ein Hotelschlüssel entwenden?
Çok standart bir otel f/p için çok uygun
buzdolabı yok, saç kurutma yok, su yok, sabun şampuan yok, sadece oda, klima ve yatak
Très bon emplacement.belle piscine.Petit déjeuner très moyen
Petit déjeuner
Tres bon.hotel vu le prix Tres bon emplacement calme propre Tres bonne douche puissante et chaude à souhait Le seul point a améliorer le petit-déjeuner continental qui se résume a du pain + une seule confiture (fraise) du miel , yaourth, jus de fruit banga et des bananes alors que que le salé égyptien est garnie...
Le petit dej très moyen côté continental Le barman qui ne m'a pas rendu la monnaie prétextant qu'il n'en avait pas......c'est l'Égypte dommage car on.perd toute confiance en quiconque
Premièrement ma demande pour un lit double avait été acceptée et nous nous sommes retrouvés avec des lits jumeaux. Concernant le personnel, je suis partagé. Il y a d'un côté le personnel de chambre gentil et plein d'attentions et de l'autre le gérant ... Et c'est là que ça se complique. Il n'est pas du tout agréable. A peine arrivé, il essaye de vendre ses prestations plutôt que de donner des informations utiles (code wifi, heure des repas, ...) Nous avions pris un transport pour venir à l'hôtel depuis l'aéroport. Le prix avait été fixé à l'avance (950 egp) et nous devions payer par carte bancaire. Une fois sur place, il nous annonce que le terminal de paiement (TPE) n'est pas disponible, mais que lendemain ca sera bon. Au bout de 3 jours, nous avons dû nous fâcher pour pouvoir payer. Il nous explique qu'en paiement en liquide ce sera plus simple et nous indique le prix de 30 dollars (soit 1425 egp). Bref, il a essayé de nous anarquer. Il faut bien insister et ne pas se laisser intimider!!! Après 1h d'attente le TPE a fini par arriver et là encore on a voulu nous imposer des frais supplémentaires que nous avons refusé de payer. Le chauffeur était également présent (coïncidence ?) et en a profité pour se plaindre du pourboire qui était trop bas à son gout ... Un vrai bonheur. L'hôtel est joli avec de nombreuses cours et jardin pour se reposer à l'ombre. Il est tres bien placé, à quelques minutes à pieds du Ferry public, d'un distributeur ATM, d'une supérette honnête avec un gérant très gentil (Hamada Market) d'un restaurant délicieux (le blue sky) et divers commerces (je recommande Djamal, qui travaille au 3 brothers, et qui a un tuktuk !). La rue qui mène à l'hôtel n'est pas très engageante mais tranquille. La chambre est correcte. Par contre la télévision ne fonctionnait pas (il n'y avait même pas de pile dans la télécommande), la télécommande de la climatisation tombait en ruine.
Le gérant, l'absence de wifi dans la chambre.
Bahçe, avlu ve havuz alanının görünümü çok güzeldi. Personel ilgili ve güleryüzlüydü. Kahvaltı doyurucuydu. Fiyatı çok uygundu.
Odalar çok eskiydi. Çarşaf ve yorganlar temiz değildi 😮💨 Kapı ve pencere kenarlarında açıklıklar vardı. Otelin dış duvarlarında, tavanlarda, koridorlarda kertenkeleler geziyordu 😱
Hotel très beau en soi, très calme. Chambre plutôt propre.
Personnel très sympathique, mais dans l'attente constante d'un pourboire. Ils nous ont demandé en fin de séjour de ne pas partir tant que nous n'avions pas donné un pourboire à chaque membre du personnel. L'eau chaude nous a aussi été coupée pendant le séjour, afin que nous ayons à demander au personnel de la rétablir contre un pourboire (alors qu'il s'agit d'un service normal). Les enfants du quartier étaient invités à se baigner dans la piscine de l'hotel, donc pas très agréable si vous souhaitez y passer un moment calme. Les alentours de l'hotel font taudis.
Le personnel d’une gentillesse et d’un accueil irréprochable Leur disponibilité et réactivité
L’infrastructure trop vétuste La localisation trop enclavée dans la vieille ville
A little oasis of tranquillity. Breakfast was fantastic. Away from the hustle and bustle of the east bank. 5-10 minutes walk from the public ferry to cross to the other side of the Nile. Shops nearby to buy water.
The first impression driving down the road to the hotel gives absolutely the wrong impression. The pool being used by people not staying in the hotel.
The people there were nice and welcoming.
It looks old and not like the pictures on the site. The room was old and had an old bathroom.
Tesisde sanırım tek beğendiğimiz şey çalışanların ilgisiydi. Çok yardımseverlerdi bu yüzden olumsuzlukları 1 gece konakladığımız için kendilerine yansıtmadık.sıcak hava balonu için 1 gece luksorda kalmıştık
Bulunduğu ara sokak biraz ürkütücü geldi bize ancak fark ettik ki luksorda hemen hemen tüm oteller bu bantta. Malesef odalar çok hijyenik değildi. Çarşaflar lekeliydi. Biz kendi havlu ve çarşaflarımızı getirmiştik. Sular kesildi bir süre bi ara elektrik kesildi. Çok sakin bir oteldi.. luksorun batı tarafında turistik mevkiden uzakta yer alıyor. Taksi ile karşıya geçmek yarım saat. Ya da botlarla daha hızlı Kahvaltı bize hiç hitap etmedi ama bu ülkenin damak zevkinin bize uymamasıyla alakalı olduğunu düşünmek istiyoruz. Bu kadar ilgili ve sevecen personel keşke biraz daha konforlu bir otel sunsaydı :(
The staff was really helpful and friendly! Overall good value for money and good location, walking distance to the passenger ferry.
No shampoo, the bathroom was dirty and not working properly.
The pool was fine and rooms were a good size. Easy enough to get down town by using the ferry.
The property was dirty and the staff were more concerned with getting tips than providing any service.
There was no fridge, kettle or shampoo in the room. Hotel staff are running after you to sell you something. They see you only as a money machine. The air conditioning machine may not let you sleep. Think 10 times if you want to book this hotel.
Friendly staff, good breakfast, sitting areas are available, cleanliness, comfortable
Nothing
Clean and comfortable, lovely gardens, outdoor seating and pool area for relaxing - a great “oasis” to retreat to after a day out in Luxor! Location on West Bank is quiet and only a few minutes walk to the ferries to cross the Nile, a few cafe/restaurants for evenings nearby too. Staff are all really friendly and helpful. We booked tours with the hotel reception to Valley of the Kings, Hatshepsut and Habu Temples, also Hot Air Ballon over the West Bank - each of the tours was great and went smoothly, pricing was slightly above other providers on Booking.com but the local knowledge was appreciated with so many sights to see here….
Location was fine for us but it is a dusty back street off the main road so at first glance was a little cautious of where we’d arrived at! Hotel management preferred to take all payments in cash and not keen on allowing card payments, prices quoted for tours differed from one day to another too - 7000 EGP discussed the previous night became 7800 EGP thé following morning on asking to confirm the booking…. Agreed on the 7000 again eventually and paid 2000 cash deposit (would not allow card payment) and later they begrudgingly allowed us to pay bal by card with additional 2% then added to cover card fee which we understand but annoying - there always seemed opportunity to take additional ££££! I think the moral of the tale is make sure you’re crystal clear on every arrangement there!
The garden is nice and calm. The rooms are big enough.
The bedding was not good in one of the rooms. Very bad blanket and pillow. The restaurant and breakfasts are horrible.
Great location, amazing and helpful staff, delicious breakfast, and really good value for money overall.
The room was not the greatest but was clean and was perfect for 1 night.
The hotel is having an amazing exterior gardens and outdoor space
The room and bathroom is not that clean. There was no water bottles, kettle, tissues or other basic things in room. The towel provided was also not that clean.
It's quiet and rooms are cozy.
Quality of beakfast was poor. Food was cold and exposed to open air.
You could trust the food eaten,attentive staff and had swimming pool
Staff friendly, place id fantastic, would highly recommend
None
Very good hotel in Luxor with excellent night service. Mr. Essayed Mohammed, who works at night, is very dedicated, prepares breakfast every morning, and ensures the hotel is always safe. Thank you to him for his exceptional work!
The architecture is unbelievable, hosts are very kind and are always available if you need something, they also offer welcome drinks each time you go to the pool. It’s clean, beautiful and the hotel is only 5min walk from the Nile
Pool is not always very clean, but you can swim without any problem
This is a charming property with unique architecture. It is located in what seems a typical residential area with narrow streets and is within walking distance of a main road and the waterfront. The rooms are small and basic with air conditioning, and the linens are clean. What we loved the most is the incredible staff! They were so kind and friendly and went out of their way to make us feel welcome, happy and comfortable. It is also very peaceful here.
There is no elevator, which was difficult for the older members of our group.
Everything is perfect. Especially the staff. Namely, Amin.
Nothing. Everything was perfect.
We had the most lovely two days at Sunset Guesthouse Abusir. The owner and his family were incredibly welcoming and kind providing all meals requested. The rooms were kept in very good condition and stocked with plenty of water. The hotel has a rooftop lounge where you can have meals and drinks providing the perfect location to watch the sunset/rise.
Extremely friendly and down to earth people. The manager, Raafat, and the staff were wonderful.
Hotel had a nice charm with the theme of the story of Sheherazade. Large facility but not kept up well. Breakfast was simple and the staff have a hard time communicating in English so it's hard to ask for anything. While the sitting area for breakfast was near the pool and they had A/C units available, you also had to face a lot of flies buzzing around and the occasional lizard-looking animal crawling on the ceiling. Room had good A/C and enough bed space to accommodate a family of 4.
Three major issues I had with this hotel. 1. The online listing stated that WiFi was available throughout. It was not in reality. Only available in the lobby or breakfast area and needed to request it be turned on when we came to those public areas. Very frustrating to not have service which then forced us to go out and get 3 SIM cards for our phones so we can stay connected to family and keep the kids preoccupied. 2. The hotel is far from anything. I didn't realize that most of the hotels and activities in Luxor are on the East bank of the Nile. This hotel is on the West side where there are some attractions but not much local life with shopping and eating options. The hotel was tucked away in some obscure alley and it didn't really feel safe to walk around if we wanted to get food. Local hotels I called around to would not deliver to hotels on the West Bank either. 3. Had a dispute with the hotel manager about being charged for breakfast on our first day when the booking was supposed to include breakfast. Frustrating that neither the hotel manager was able to resolve my issue or booking.com customer service.
Attitude of the staff was good. They were very friendly and helpful.
The property itself seemed like it wasn’t kept that well. Menu was restricted and basically nothing for vegetarians. The Wi-Fi didn’t work at all. Electricity goes for about an hour everyday the rooms are very small. Feels a little cramped.
Lovely premises, breakfast was good, the room was clean and well furnished. The pool area is great to relax in and we had some nice food/drinks from the restaurant. It is conveniently located next to the public ferry and great value for money. The staff were really accommodating, especially Rafael the manager. We really enjoyed our stay!
We had an issue with the car they booked but the staff were very apologetic and sorted everything out
This is a lovely, friendly, well located hotel in the west bank. The atmosphere was great - both catering and housekeeping staff were excellent and fantastic with the children. The building itself is quirky and feels very calm. The pool and pool area is a real treat after hot days out sightseeing in and around Luxor. The whole experience felt a little more authentic than some of the all inclusive, highly polished tourist alternatives. Breakfast was really nice and staff were really flexible and happy to accommodate our fussy children. All in all a really great stay
The building is a little dated and rooms could do with a revamp
We are a family of 6 and this is our honest opinion. We were not given a card and asked to leave a review. This place… unexpectedly magic. It is bigger as the photos show, with beautiful gardens and birds singing in a peaceful atmosphere. At night the cricket‘s sounds, replace the birds chirping. The staff is friendly but not invasive so you really feel relaxed. Being on the west bank, away from Luxor‘s chaos, means more space, tranquility, less expensive, more genuine local life. The short boat trip over the Nile to reach Luxor is impressive. The rooms are spacious and clean anf the structure spots also a restaurant.
Nothing. It’s just perfect. We regret booking only one night here.
The look and feel of the hotel is really nice, with typical architecture and lots of flowers. The rooms are small but quite. The swimming pool is ok.
The employees are very helpful and good people. They supported us in every need. The location of the facility was very good
could be cleaner
Location was perfect and the room was good. The facilities were really nice, the bar, the swimming pool and the small garden and patio were really nice
The only thing witch can be improved for the room is that at day time there is to litle light in the room. Also breakfast can be a little more exiting.....
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What guests love
Areas to consider
Cleanliness
6.66/10Room was a bit dusty and cleanliness noted as being poor in multiple instances.
Service
8.13/10Staff positioned to help with needs but had pushy behavior regarding tours.
Location
9.17/10Convenient location away from noise, ideal for families.
Room Quality
7.62/10Rooms generally good but complained of dustiness.
Amenities
7.15/10Pool is great, but some basic amenities like drinks in the room missing.
Value for Money
8.11/10Overall good value considering the experience and location.
Food and Beverage
6.66/10Breakfast options are basic and did not meet expectations.
Overall Experience
8.13/10A pleasant experience marred by some cleanliness and service issues.