WIMAL PALACE

It was well maintained.

The ants in the bathroom.

Our booking as last minute as other accommodation was not ok. They accommodated our family of 7, and our driver, with 30mins notice. We loved the chef and his food. The beds and pillows we really comfortable. Handy location for lots of things. Again, the chef was outstanding!

La chambre était très propre et le personnel aux petits soins, Merci à toute l'équipe.

The building itself looks as per the photos. The entrance garden was neat.  Had hot water to shower. Easy check in and check out. Staff tried to attend to your requests; we asked for early breakfast since we had some some island boat trips planned. The first day the staff managed everything on time but the second day the food was 30mins+ late. Quick 5 mins walk to main road

The photos seem to have been taken a couple of years ago and the bedroom and specially the bathroom and toilet were very very dirty. I literally had to clean the toilet seat that had urine on it. Bedsheets were dusty and the pillowcases smelled like they haven't been washed for some time. There was only one towel for two people. The bathroom fittings had not been cleaned for a long time neither. It had layers of old tooth paste splatter on the mirror, sink and tiles around it. There were two cockroaches and ants. The kitchen was very dirty as well with dirty splatters and dust everywhere. The kettle had limestone layers and dust. This is our experience, we want this place to live up to the name "Palace" and support the local business to thrive. We thank the staff for the positive side of things.

The whole suite was incredible with a nice room for our driver in the suite. The staff were pleasant and helpful.

The breakfast was a bit disorganised.

The food cooked by the chef for dinner was good

We could only check in at 2am as there wasnt anyone to do the room cleaning. The chef was all rounder.

Das hotel liegt in einer ruhigen und schönen wohngegend. Die zimmer haben eine angenehme grösse und sind super sauber, modern und sehr gut ausgeststattet. Der service ist top und das frühstück ist rechhaltig und schmackhaft. Eine sehr gute wahl für jaffna!

Prima kamers met comfortabel bed. Badkamer met ruime douche en heet water. Rustig gelegen. Ruime keuken voor gezamenlijk gebruik. Fijn terras. We hebben een leuk 2 daags tochtje naar Delft gemaakt. Dit werd georganiseerd door Daniel.

In eerste instantie was het niet bepaald schoon. Ook waren dingen niet altijd duidelijk. Daniel, de "manager' verscheen de volgende dag. Met hem heb ik de tekortschietende hygiene en andere zaken besproken. Daarna verbeterde het voldoende.

The whole apartment was very clean except for our kitchen which was infested with cockroaches and also had some moldy blankets. The staff were helpful, especially Daniel who is an awesome cook. The free breakfast was a plus and he was very accommodating with the options. Even our driver got free accommodation which was decent.

The kitchen smelt funny and had dead cockroaches on arrival inside a pantry drawer. During the night we saw another massive cockroach so put the spray. Next morning there were heaps dead. Also the blankets in two rooms had moldy fungus like stuff on them and had to be changed

Calme, Near to town.

Nothing

Good location

Bed quilts were not cleaned or previously used by another guest. My sleep was not pleasant.

Absulutely recommended for Jaffna! The Building Is clearly new and It Is well kept, clean rooms, perfect bathrooms and clean beds! The little garden had even a couple of fruit trees like papaya or bananas. Everyone is extremily kind and welcoming. Even though some may speak little to no english, they still try to comunicate with the little world they know and a super kind smile. When we came back the first night from the dinner, we had a little chat with the night keeper, he was extremily nice. He even got us a papaya to eat in the morning. Soo kind! The place is super close to the centre, less than 5 mins by tuk tuk, which you can order yourself on the app Pickme or they will order it for you. If the speaking english guy is not present, he is always reachable by phone for any useful information, even to suggest some really nice restaurants. He would even come back anytime needed. Moreover, by mistake we forgor to pay, and the person responsible was so kind to come to the bus station instead of making us go back. Super nice and extremily helpful. Lastly, to have breakfast on top of the building is really nice. The terrace ha a nice view of the sourranding. Highly reccomend it to anyone visiting Jaffna!!

Nothing

Very modern building with outstanding plumbing, powerful AC and wi-fi. Close to a three wheel park to go wherever you wish in town. Staff members very nice to customers. Good Srilankan breakfast. In the “common area” there’s a kitchen with a large fridge in case you wish to cook something. I think I will return if in the area again.

No shampoo/bath foam in the bathroom only soap bars. No desk in the room but in front of it there’s a living room (to be shared with the others room on the floor) with a large table. Same menu in 4 days for breakfast.

Chouette hôtel, chambre agréable. Terrasse privée et climatisation fonctionne. Bonne localisation.

Un peu cher par rapport a la moyenne du Sri Lanka

Rooms were decent size and clean . Staff were friendly and helpful.

May be restaurant facilities would be an added benefit for the customers.

Really comfy bed, super clean, excellent AC, decent kitchen, lovely big terraces and balconies, this place is really excellent value if you’re staying in Jaffna.

Nothing

Very comfortable bed, with amazing AC. Beautiful different terraces, especially the roof top where you have breakfast. It was also nice to be able to fill up our water bottles.

The staff didn’t really speak English, so we couldn’t really connect and ask for recommendations/advices. The hotel is located next to the train track, so be prepared to be woken up around 04:00 each morning by the train horn (quite scary the first time, when you’re not expecting it). Bathroom could be way cleaner (we also had two cockroaches but that’s quite normal for Sri Lanka).

It was so delicious. One of the nicest I’ve had in SL.

Nothing to be honest

Breakfast good at first, not good at end of stay

breakfast

Great breakfast, choice. Personnel reactif

That he came to get me on his bicycle. That he loaned me an adapter so I could charge my phone and when I went to return it he said I could keep it but I didn't.

The room was horrible. Very unwelcoming, no water bottle let alone tea or coffee. The bathroom, shared by 4 rooms, I think, was filthy. The tap was disgusting and I think there were 4 men using it and two women. I have travelled solo and stayed in accommodation in 30+ countries and I compare this to the worst which was in China. I'm 76 years old and riding a motor scooter around Sri Lanka I have stayed in 4 other places, 3 of which were fabulous and the 4th okay. Also the 'garden' is a strip of weeds. It looks great as you drive in but I was allocated a room in a sqalid corner of the servants quarters. This was my first booking through Booking.com.

Fabulous property! Very well done villa style. Great kitchen area for those who like to prep there own meals.

Nothing, well done! Only microwave to heat things, but I understand why that is.

The studio apartment was beautiful and very clean, the kitchen and lounge area were great There was no stove top when we arrived but they quickly brought one for us. Wi fi worked properly. Air con was fab!

Area a bit out of the way and street bit unkempt

Great location for transportation, services and amenities. Still in a quiet neighborhood. Cleanest new building with a cool breeze from the trees around. More than enough personnel for security, maintenance etc. I rented a small single room, but there are bigger a/c rooms with plenty of common space to accommodate groups.

I enjoyed variety of breakfast meals served daily. However, I thought it could have been left out of the package because there are many different restaurants in the neighborhood to eat out, at any time of my choosing.

Peaceful & clean

Staff were very accommodating and helpful. Really liked the rooms as they were spacious and the beds were comfortable.

Could be more varieties added. Special request was not met. Did not receive tea or coffee.

The Air-condition was not sufficient, charging different price for double rooms was not suitable

Dirty bathroom, breakfast cold, staff lost part of our laundry

Closer to the iconic places as well as shops and the Jaffna main city area Staff is friendly

Nice location

Services and air conditioning didn’t work properly , the management was ignoring

i have visited so many hotels is mostly expensive but this property is very clean and looks very royalty. its fantastic room and location i recommend for all family or couples