HOTEL TRILOK

Nice

Location

Value = money

L'accueil, le traitement et la disponibilité du personnel

Les chambres sont en hauteur or je suis handicapé physique

Very good Hotel, value for money.

The owner stayed with his family in the same hotel, very much helpful and friendly, staffs behaviour is also very much friendly. Owner even went us to the bus stop to see off.

Good

Ummm

It’s cheap and nearby bus stand. That’s it.

My experience was extremely disappointing. The room condition was terrible there were cockroaches inside the room, and the bedsheets even had blood stains on them. When I requested a change, instead of handling it professionally, the owner started questioning why I didn’t raise the issue earlier. Although they eventually changed the bedsheets, it came with unnecessary arguments and wasted time.

Staffs are very kind, they could give me local information a lot. They speaks English enough😉 The room charge is low cost.

There are issues cleanliness... The room always smells musty, there is no GAS hot shawer, it was only Solar power.

Attitude, service, politeness, cleanliness everything was beyond my expectations.

Toilet bucket need to be changed

Toilet could be better. But it's understandable The quality is still good..usable

Hôtel familial. La famille est adorable, souriante. J'ai eu la chance de partager des moments avec eux. Je me suis presque senti a la maison !

Staff and their kindness ❣️.

A decent place for a few nights stay

Hotel foods and reasonable price And hotel owner very nice person hes name is jeewan.. Good character And maine thing they will know how to respect and treat gentle... Othor country tourist's.. And they will provide what you want... And hotel place is kathmandu biggest bus parking area near..

Nothing

The owner and all the staff are very good.

Behavior of the staff they were very good 👍.

Some issues that were not good but they can work on it and they can making these issues very good.

As we were given the keys, we entered a room that was clearly not ready and had a terrible smell. We were moved to another room where we saw a couple of cockroaches. When we asked for a refund because we couldn’t stay in such conditions, they promised to give us a cleaner room. We decided to give it a chance. They did try as they made the bed with white bedsheets and used some room spray but the next morning, we woke up to a large cockroach on the floor. It was a huge disappointment as they think offering a cheaper accommodation they can get away with such horribly run place. This place should not be listed on this platform. There are many better options around if you have to sleep near the bus station which you can find yourself on arrival.

excellent service and helpful staff I feel my home family style

nothing

I had about 5 dead cockroaches and 5 alive in my small room. Really disgusting. Never ever again

Staffs are helpful

Bed size is little bit small

Hotel all member well and food also good and we quality

Far from the tsunami of tourists and nightlife in Thamel, so is better for staying chill. It's really kind of stuff that makes you feel like home in every moment. Recommended for solo travels 👌

Hotel manager Jivan Bhai and Prem bhai are very friendly they are welcoming and helpful. whenever I come back to the hotel it feels like I come back to my home. Hotel prices are very cheap.If you want to stay in Nepal for a long time it is suitable for you.

bathroom shower.

.

Theif

Nothing!!!!! Please be responsible for stolen money. Booking.com.stole my trip end money from which I am inside the room at the moment of review having trouble to book a bus to return home. HUGE SHAME ON BOOKING.COM . Thiefs...theives

The staff probably have placed very clever trap. The trap is stealing money from guest directly. We locked our room but forgot to turn off the light. When we came back the room was unlocked the light was turned off . My purse was inside the room but more than 3000 npr was missing. Within a few hours they stole. ***BEWARE THEY ARE OFFERING SUCH CHEAP RATES BECAUSE THEY WILL STEAL YOUR MONEY IF KEPT IN A LOCKED HOTEL ROOM*** ***!***!***They are denying there is no cctv only on the 3rd floor were money was stolen from both our rooms**!**!**! The same incident happed with another guest in room 306 on the same floor. His 2000 rupees was missing.

Staff

Buffee

Nothing

No cleanness

Do not book this hotel if you arrive late at night. This hotel is not open till 24.00 against their published policy. I had pre informed them I will arrive late after/ around 23.00 due to unpredictable poor bus and road condition from besisahar, however the hotel was locked and closed when I wanted to check in around 23.30. They rejected me without any messages or prior notice. Nobody opened the door for me after the round of knocking. I was almost stranded outside around 7 C mid night. Extremely unprofessional behaviour, booking.com shall delisted them in order not to tarnish the good image of Nepal. The worst experience in my life!!!

Nil

Staff is very Friendly and helpful.

The staff were very friendly and the service provided during the hotel stay was satisfactory. The price of the room is negotiable 😊

The price of the room during booking doesn't match after reaching the hotel. All the facilities/item mentioned in the post isn't available in the room.

I like the guys who worked there, very friendly, had time for a chat and were willing to meet my needs to the best of their ability. The rooms are pretty basic and minimalist but you would be silly to complain about it at this price. The food in the restaurant was very nice, and they did not mind my request for vegan food.

It was all good.

I loved the fact that they are very amazing and customer frenly. Welcomes you with warm heart and always there to facilitate your needs. You guys should not miss staying with them. Foods are healthy too. Cheers

Some bathroom issues. But they will fix it for you too. Overall nice and quiet ambience.

First of it was budget friendly, friendly staff, happy with service too. Food was delicious, exceptional if i say so

Bathroom was too small for bathing and water was no available at afternoon, except bathroom everything was good enough for us.

There is not 24h reception, and There are restriction, after 10PM everything is closed and you have to wake up staff by Phone... if you are lucky xD No western toilets.. For that price? You can get much better acomodiation at Kathmandu

Worst service

Just an amazing cozy family Hotel. Didn't find anything odd but rather the owners treat or welcome you with heartily. Will stay there other time too.

I like everything. Cheer !

The neighbors of surrounding houses were too nosy about people coming to the hotel, demeaning and yelling shameful words to the customers.

It's really cheap.

There's no western bathroom

Room was clean, staff was friendly and polite.

No water heater installed on bathroom

I liked the staff the most they were there to receive me and checked me in before my check in time I came early in the morning still they didn't me keep waiting .

Toilets were a bit uncomfortable and dirty .

Staff were very nice and friendly. The owner came out in the morning about 6 am to receive me as I could not locate the hotel as they had taken off the signboard for the night. Kitchen staff extremely nice and cooperative

The water was yellowish in color. No basin in room, the bathroom had no commode only the hole in the ground. Noisy neighbors who overcrowded their room and kept their doors open all the time.

The staff is super friendly and caring, every day when I came back to the hotel I felt like coming back home, I loved chatting with Prim and his colleagues. It was possible to check in late in the night, the rooms are clean and it's located in a quiet neighborhood surrounded by real Nepalese shops and restaurants with fair prices. Best option to escape from the noisy and stressful Thamel, you can walk to the city center in 30 mins.