Heaven Himalaya
Heaven Himalaya, Dathu Sadak, Kathmandu Metropolitan City, Kathmandu 44600, Nepal- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Convenient Location
Hotel Family Ties Pvt. Ltd. in Kathmandu offers a prime location near major attractions like Swayambhu and Kathmandu Durbar Square. With free parking and easy access to the city's hotspots, your stay will be both comfortable and convenient.
Comfortable Accommodation
Each room at the hotel is equipped with modern amenities including a flat-screen TV, private bathroom, and some even feature a balcony with city views. The 24-hour front desk, room service, and free WiFi ensure a hassle-free experience for all guests.
Delicious Dining Options
Indulge in a variety of cuisines at the on-site restaurant, from authentic Nepalese dishes to comforting pizzas. Start your day with a hearty breakfast and explore the vegetarian options available throughout the day.
Experience the best of Kathmandu at Hotel Family Ties Pvt. Ltd. Book now for an unforgettable stay!
Check-in from
12:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 2 children
Beds
3 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 m2
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
27 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
location and quiet and room facility
room a bit small
Stayed here 2 years in a row, both before and after my trekking trips. Excelent service and location. The stuff is really friendly and helpful.
I booked this hotel because it's close to the bus station. The owner is lovely, when I asked where exactly I was going to find the bus in the morning, he said he will come with me. Besides the great service, the room was sparkly clean, comfortable bathroom and bed. Location is also good, while it is not directly in Thamel, you walk for 5 minutes and hit Thamel.
Everything was fine
Friendly, helpful staff. Nice, clean rooms. Located a short walk away from where the busses leave.
Le calme près de Thamel . La propriété de la chambre et de l'établissement. La gentillesse de l'ensemble du personnel. Le très bon rapport qualité-prix. Le petit déjeuner sur le rooftop fleuri..
Terminer mon séjour....
リラックスして過ごせた。 屋上には選択できる環境がある。
特になし
Très bon rapport qualité-prix. Personnel très serviable. Chambre très propre et hôtel au calme, près de Thamel .
직원분들이 정말 엄청나게 친절하세요. 대표님과 직원분들 모두 착해요. 결제 문제와 트레킹 변경에도 큰 힘을 실어주셨어요. 완전 전문적이고 매사에 정성을 보여주셨어요. 원숭이 사원도 시간이 부족 하고 힘들었했는데 무료 픽업 가이드로 큰 도움을 받았습니다. 진짜 초강추입니다.
없어요~
2度目の滞在だったが、 またカトマンズに滞在する時はこのホテルを利用したい。
なし
Die Familie ist überaus nett, wir waren schon vor einigen Jahren im Hotel. Die Lage ganz nah an Thamel, aber auch am Bus nach Pokhara ist super!
ならさんが、いい人だった
밤에 도착했는데 마중 나와주시고, 택시비로 루피가 부족했는데 빌려주셨어요ㅠㅠ 친절에 감동했습니다. 직접 숙소 안내도 해주시고 조식도 든든하게 먹었고 맛있었어요! 커피도 리필 해주시구요 1박 2일로 짧게 머물었는데 아쉬울 정도였습니다.
타멜거리에서 약간 벗어나 있어서 걱정했는데, 도보로 이동하는데 아무 문제 없고 타멜에서 떨어져 있어서 동네가 오히려 조용하고 너무 쾌적했습니다.
위치가 약간 아쉬웠지만 큰 문제는 아니었습니다. 오히려 조용하고 깨끗해서 다음에도 다시 방문할 의사 있습니다.
My wife and I booked Hotel Family Ties after researching many places to stay in Kathmandu. We were not disappointed! As many reviews noted, the rooms were clean, well maintained, and in perfect working order. Narayan was a wonderful host, helping us book taxis as needed, personally transporting us to and from the airport, and generally being of service for any advice or needs. As sometimes happens, we also needed some flexibility because of weather delays in starting our trek - this was no problem as we booked additional nights. We also arrived during Dashain and were graciously invited to celebrate with Narayan and his family. We had not booked a place to stay post-trekking, but after how happy we were with our choice, we booked for 2 nights for after our trek. We highly recommend Hotel Family Ties!
Hotel location
Goede locatie en fantastische service!
Great stay. Comfy beds, great balcony with a view to the hills, to a few snowy mountain tops and to roofs around. Peaceful surroundings, yet close to Thamel. Good breakfast and very welcoming host.
Great place to stay in Kathmandu - the family that run the hotel take excellent care of their guests, they happily checked us in when we arrived mid-morning and even invited us to join their Dashain celebrations! Our family suite had two connected rooms with comfortable beds, two balconies and nets on windows, the rooftop with 360 degree views was a lovely spot for breakfast and drinks, everywhere was spotlessly clean and the location was fantastic - on a quiet street, easy to walk to Thamel, Durbar Square and other places, plus only 5 minutes by foot to the tourist buses. And when our bus, along with all the others, had to turn back due to a sudden landslide blocking the road to Pokhara the hotel owner managed to get us flights instead. He also arranged a driver to take us around the temples and a wonderful in room massage with Ramji of Relieving Hands. We are very glad we stayed here and would definitely come back!
מנהל המלון היה קשוב ועזר בכל דבר ובקשה כולל ייעוץ בתכנון הטיול ורכישת כרטיסי נסיעה. גם שמר על החפצים שלי כשנסעתי לשבוע שלם. יתר הצוות היה מקסים אדיב ומסייע בכל דבר באופן מיידי. ארוחת בוקר הוגשה על הגג עם תצפית מדהימה להרים. החדר היה מצויין עם טלביזיה בלווין.
הכל היה נהדר
The host was super helpful n amicable. He also upgraded our room when we stayed here again back from Pokhara. He also booked our transport to Pokhara. Check the car type before confirming. Support staff are also good.
Breakfast items are good. Varied items. But diff. types of vagies should be added to veg items with potatoes.
Spacious for a single room with a shower, large closet is one thing very helpful, best of all is the view from the balcony, a tiny table with 2 chairs perfectly fit, so my friend and I enjoyed breakfast every morning, by the way breakfast is included and always great!
The one and only but not an issue for me is that I stayed at 5th floor without elevator, but it is actually perfect for hikers to train yourself before the real one.
Lovely hot shower. Great breakfast.
Ho soggiornato due notti in questa struttura a ridosso di Thamel. Staff super gentile e premuroso. Camera pulita e confortevole. Consiglio vivamente di soggiornare presso l'Hotel Family Ties Pvt. Grazie ancora allo staff! Namasté
ポカラ行きのバス停に近い。エアコンの効きが良い。ドライヤーがある。清潔。
ホテルとは関係ないが、近隣の犬が夜吠えてうるさい時間があった。
滞在自体申し分ないですが、オーナーが日本語を話せるため、特に日本人におすすめします。
なし
Shower with warm water.
Terrible location and an unprofessional manager who needs proper hospitality and etiquette training. One guest near my room was drunk and making too much noise.
I like hotel staff reception and service so customer friendly .
Narayan and his staff cheerfully provided all of our expectations. The airport shuttle was a cost effective travel choice. Our flight was delayed and Narayan and the driver tracked our flight. It was wonderful to see our name in a sea of unknown faces upon arriving in an unknown country. The rooftop garden area was an exceptional place to share our last delicious breakfast in Nepal. I highly recommend Narayan and his staff at Hotel Family Ties!
i had to do late checkout. they agreed for 2 hours .then another 2 hours they allowed me to sit in restaurant
breakfast they try to limit the portions . if they want to do that they should write. rooms were very small
The service was excellent. Room service was efficient and punctual. Breakfast had a reasonable spread and the quality was good. Every request was attended promptly by Mr. Narayan, the Manager.
The supply of hot water was not as smooth as we would have liked. There is no lift and hence one had to climb stairs.
Wonderful and welcoming staff. Comfortable room w hot showers. Great breakfast. Location a little off the crazy streets - quiet yet close to restaurants, shopping & sites
We had a wonderful stay here in Kathmandu! From the moment we arrived, the experience was exceptional. The owner was incredibly kind—he was actually waiting for us at the airport when we landed, which made our arrival so smooth and welcoming. Throughout our stay, he helped us organize transportation and taxis, making it really easy to get around the city. The hotel itself is very clean, well-maintained, and comfortable. You can tell a lot of care goes into keeping the place nice for guests. Everyone on the staff was helpful and attentive, always ready to assist with anything we needed. I would absolutely recommend this hotel to anyone visiting Kathmandu: it truly felt like a home away from home.
I always feel at home here!. Narayan, his family and staff are exceptional. I can relax knowing I will be treated like family. Thank you so much!
I always feel like family when I stay at Hotel Family Ties! Especially as a first time traveler to Nepal, Narayan, his family and staff will make certain you have all the best information and necessary resources for whatever activities you are planning. Narayan has waited for me outside the international arrival doors at the airport, made travel arrangements so I could sit on a luxury bus with single seats on one side (no one in a seat beside sleeping on my shoulder!), been up at 3:30am to walk me with my bags to catch a long distance Jeep at a specially arranged pickup spot nearby, listened and took the time to plan a trek suitable for an 'older' single woman and exchanged my money at an higher rate than the money changers in Thamel. I am so thankful for his many kindnesses over the years. The Family Ties Hotel itself is very comfortable with attached bathrooms, balconies, the best showerheads, delicious meals and a great location just out of the main traffic and noise of Thamel. There is a lovely rooftop sitting area and a garden area on the main floor along with the restaurant inside. It's also convenient to have a wonderful massage at the Seeings Hands blind massage center just a short distance away. To me, the Hotel Family Ties is 'Home away from home' in Kathmandu. I feel certain you will agree!
Personal attention from the airport until departure from the hotel, including travel arrangements.
High floor although it is good preparation for the track
I had a great time here. Excellent location just near Thamel, good breakfast and attentive staff. They helped me with the bus ticket to Besisahar and kept my luggage safe while on trail.
Returned here after my hiking and everything was great. Smooth check-in/checkout and very helpful staff. I recommend this hotel to everyone.
Host is superb friendly. Also offers rental of great scooters
I liked that it was in a good location
My room was supposed to be a deluxe room.....to me it was just a standard room .
Good quiet rooms with budget friendly option .
Quiet and tidy
Location
Convenient location. Friendly and helpful staff. Great view from the rooftop.
The room and bed were incredibly comfortable, and the breakfast was absolutely delicious. I’d also like to express my special thanks to the owner for providing airport transfer services and helping me and my companion with arranging bus tickets to Pokhara. Without your help, our trip wouldn’t have been so smooth. We are truly grateful!
The warm welcome and being able to choose our room.
Nothing
Family ties is a great place to stay, just outside of Thamel, close enough but without the crowd and noise. We stay in two separate occasions and the rooms were cosy, clean and comfortable. The owner and the employees are very nice and welcoming and will help you in every situtation if you need them to!
Nothing !
Location Money exchange with the owner Friendly staff Good value for money Taxi pickup and drop off available at charge
One towel for two people at checkin, requested and they provided some extra Faulty windows so many mosquitoes in the room Not the best breakfast Very very basic room, no amenities at all
everything was so clean, nice room with great bathroom, very friendly staff, lots of yummy options for breakfast, best hotel I’ve been to in Nepal
Friendly staff, good location, spacious room.
We arrived at 5 am and someone could let us in and we were lucky that our room was already available.
Being able to eat breakfast in the rooftop space.
The owner, Narayan, the best host you can have. He makes you feel like home.
Amazingly friendly staff, clean and spacious rooms
everything was perfect
It is clean, in a good spot and has a wonderful rooftop
Nothing, I totally enjoyed it
Location isn’t far from Tamel but in quiet place in 100 m from the bus station to Pokhara and Chitwan! Mo-mo restaurant in 100 m away as well. Stuff is very polite and helpful. Actually family lives in the same building, so it’s like hotel with all advantages of homestay. Mr Narayan provide me with the bus tickets to Chitwan and got a lot of advices. He upgraded my accommodation as well. Definitely recommend!
All perfect! Very polite stuff! After noisy Kathmandu this place was like a paradise. They pick up and drop off you for free at the bus station, mr Rajendra organised for us 3 safaris for very good price! Breakfast was more than enough as well as lunch and dinner( for extra).Nice territory and very quiet place but in few minutes walk to the centre of the Sauraha
Super location, wallking distance to Tourist area,
Everything from room comfort to support from staff with great value .. there is a super breakfast choice and a trekking agency on site to support the large choice of activities that you can do across Nepal .., really exceptional friendly home from home I have stayed in many thamel hotels and this was the best by far.. highly recommend and I will visit again in the future .. thank you to Narayan and his staff
That I could not stay longer
Hotel staff service is great, they are very friendly and supportive.
Nothing
Spacious room; friendly and very accommodating staff; well located but quiet; good breakfast; all the facilities we required.
Nothing comes to mind.
Incredible nice people run this place. Very helpful, goodhearted people. I can recommend this hotel in all its aspects.
the hospitality and the Hotel family, dhal bhat is amazing.
Very nice place to stay in.Kind staff around.Mr Narayan-the owner-can arrange interesting trips-like to Lukla for myself.Hope to be back there again.
Nothing.
The room is great, has a little balcony which I like. Great roof terrace for breakfast or evening beer. The owner and family are lovely and so considerate and helpful
Nothing
The hotel is very close to Tamel also there is breakfast and hot water all the time.. the bed is comfortable and the room is cozy.. the staff are very helpful especially Naraya the owner is a cool guy.. it was nice to conversate with him and he can give instructions about the city and where to go.. I like it in general
Nice place, close to Thamel and the bus stop for Pokhara, staff was really friendly and helpful. We stayed 2 days and have already booked for our way back...
Good location, few minutes walk to Thamel. Staff and owner very friendly and helpful. I got room in the second floor, was a little bit small but nice. In night time very quiet, just sometime noises of dogs. Breakfast was also nice
.
The location was perfect, down a lane from the busy Thamel tourist main strip and within an easy 5min walk. The rooftop has amazing views and neatly set up. The staff was friendly and very helpful and organized a day tour and taxis. This was probably one of the cleanest hotel I stayed in during my 6 week tour of India and Nepal.
Clean and confortable hotel with extremely friendly and helpful staff.
Clean, quiet hotel just outside Thamel, run by an incredibly friendly and helpful family of staff. Staying here again after our 14 day trek... giving us the same upgraded room, with our stored luggage and laundry already in the room when we arrived. Their willingness to help really stands out! Would not hesitate to recommend to all my friends :D
Staffs
Hotel is very clean, breakfast is good, stuff is very friendly and helpful. Nice hot shower. I would definitely stay again and recommend it. Good location, just 5 minutes walk to the middle of Thamel.
N/A
Exceptional place with exceptional staff. My travel arrangements were looked after. Was looked after while sick . This hotel is spotless clean. The meals are delicious and definitely great value for the money. The personal care that i experienced here was unmatched to anywhere else i stayed in. You will not be disappointed
They made us feel like family (in a good way). So helpful and friendly. They even unexpectedly upgraded our room to the family room (additional bedroom). The extra space was very helpful in getting ready for our trekking adventure! As we're staying here after the trek, they welcome us to leave any luggage/items behind that we didn't want to take trekking.
My experience at hotel Family Ties was nothing short of perfect... The owner Narayan was extremely helpful with everything, and even took great care of me when I fell sick. Narayan helped me with booking a last minute night bus to Lumbini the day of, as well as planing an entire itinerary for my trip to Pokhara (which ended up being the best experience I have EVER had!). After a long day of touring around Kathmandu, you'll be back at Family Ties and met with smiles, a comfortable bed, amazing WiFi, hot water, and easy-to-access food/dining. From the staff, food, smiles, cleanliness, comfort, and overall experience, your stay will not be one you'll regret. Book your stay at Family Ties!
A very nice family managed, super clean and well managed small hotel, which gives you the comfort like being at home, caring about everything. They can manage your whole trip in Nepal if you want. I really enjoyed my time there.
10 out of 10 on all metrics. Western standard: good location, quiet, clean, hot shower anytime, good mattress, great hotel personnel, great meals...
I didnt like the city, but the hotel was great. Nothing negative about the hotel. It is IMHO 3 star western hotel standard.
Everything is perfect. Staff is superb
Location is not good
It's comfortable, the location is good that it's just about 5 mins walk from Thamel. The room is spacious with hot water. Breakfast is also nice.
Nothing
Host is kind. Breakfast is so tasty
Nothing
Stayed here again at the end of my trip. Helpful staff, western standard rooms and best hot shower in Nepal. Close to tourist bus stand (5 min) and therefore very convenient for the early morning busses. Close to Thamel as well.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.26/10Rooms were clean and well maintained, supporting the positive sentiment.
Service
9.73/10The host was very accommodating, providing personalized service and going beyond expectations.
Location
9.27/10Situated in peaceful surroundings, close to attractions, which enhanced the stay.
Room Quality
9.22/10Spacious rooms with comfortable beds and good amenities were highlighted.
Amenities
9.25/10The hotel offered useful amenities like airport transport and a great rooftop view.
Value for Money
9.61/10Guests felt they received excellent value for their stay based on reviews.
Food and Beverage
9.26/10Breakfast was noted as excellent and included, with a good variety.
Overall Experience
9.63/10Overall feedback was highly positive, with guests expressing a desire to return.