PARAÍSO Sunset Bungalows

Boa localização, Ximena foi uma querida todo momento, muito gentil, indicou show de dança típica maravilhoso, me deu todas as dicas de passeios, fui bem atendida da hora que cheguei a hora que saí. Cama confortável.

Quando vc chega há uma orientação para manter as portas fechadas para evitar baratas e mosquitos. Fiquei apreensiva com as baratas, mas elas não apareceram (ainda bem). O banheiro tem cortinas, o que não me agrada muito. O quarto não foi arrumado durante minha estadia mas não chega ser algo que eu evitaria uma próxima visita.

La atención

Muy céntrico y con excelente atención al cliente

No hay aire acondicionado

Buena cama lindo lugar cómodo.

desayuno excelente

Me gustó el desayuno para ir con niños chicos el hecho de pensar en que come un niño y cambiar los desayunos para que el niño coma, no es algo común en hoteles

Tout est très bien !

LIMPIEZA, TRANQUILIDAD,UBICACION Y AMABILIDAD

Amabilidad del personal y su excelente ubicación

Sin comentarios, todo excelente

Posizione e stanza grande

Staff assente e per nulla disponibile

Muy buena ubicación y excelente atención

The location, the breakfast and the beautiful and spacious room. The reception is only open around plane arrival times, but there’s always someone available through WhatsApp.

Everything was great! There were a couple of problems with hot water in the morning, but these were quickly sorted.

desayuno con buen sabor y ubicación excelente

El desayuno estuvo increíble al igual que el recibimiento y la atención de las personas a cargo, tanto en el alojamiento como en el lugar de donde otorgan el desayuno.

No aplica

The location, the property and the staff is wonderful! The breakfast is also delicious in the cafe. The hotel offers a lovely free transfer from the airport and they pick you up with flowers. I'd definitely come back again!

Nothing

I enjoyed the location and its peaceful nature. It was comfortable with all the facilities i needed

Not much

Location is perfect! Directly across street from ocean, easy to walk the town area - grocery stores and restaurants. Walkable to each end of town to more moai sites Breakfast provided next door is ample and delicious. Communication up to arrival was amazing, very helpful with information to questions and booking day tours with Rapa Nui Dreams (excellent days). As well communication was easy throughout stay and made sure I was comfortable. Airport pick up and drop off very much appreciated! The trip was effortless with all the support given.

Location was good. The owner Jimena was very friendly and helpful. She had her friend Idoia come to help as I didn’t speak Spanish. The 2 day tour with additional sunrise section was arranged perfectly. Breakfast was fabulous and right next door.

Everything feels damp in the room in the morning. I guy that’s just the way it is living right next to ocean.

Die Lage ist Super. Man kann alles zu Fuss machen. Das Frühstück in der Boulangerie neben an ist auch eine gute Idee. Die Anlage ist einfach aber schön und sauber gehalten.

Es gibt nichts zu melden.

Our experience at Paradise Sunset Bungalows was extremely disappointing due to misleading advertising and poor treatment by management. We booked what was listed as a “Bungalow” or “Family Room” at a higher price than similar options on the island because it advertised amenities like a private fridge, minibar, patio, BBQ, terrace, and washer/dryer. The photos also showed a beautiful private bungalow. After paying upon arrival, we were taken to a small room above a building with a hostel-style setup: shared fridge, shared patio, shared BBQ—everything was shared. None of the advertised private amenities existed. When we raised this issue the next morning, reception said it was out of their control. After multiple attempts to contact management, we finally spoke to someone who responded by raising their voice and blaming us, saying we should have known those amenities couldn’t fit in the room. They then offered to move us to a real bungalow for an additional $120 USD. We reluctantly agreed and paid, only to be placed in an apartment instead, as they claimed the bungalows were no longer available—after taking our money. The apartment had a strong sewage smell in the bathroom and common areas, suggesting plumbing issues. To make matters worse, we rented a scooter at 4pm and returned it the following day at checkout, yet were charged for two full days because they count the night as part of a 24-hour period—this was never clearly explained. Overall, this place is misleading, poorly managed, and not worth the price. There are many more honest and affordable options on Easter Island. I strongly recommend staying elsewhere.

Our experience at Paradise Sunset Bungalows was extremely disappointing due to misleading advertising and poor treatment by management. We booked what was listed as a “Bungalow” or “Family Room” at a higher price than similar options on the island because it advertised amenities like a private fridge, minibar, patio, BBQ, terrace, and washer/dryer. The photos also showed a beautiful private bungalow. After paying upon arrival, we were taken to a small room above a building with a hostel-style setup: shared fridge, shared patio, shared BBQ—everything was shared. None of the advertised private amenities existed. When we raised this issue the next morning, reception said it was out of their control. After multiple attempts to contact management, we finally spoke to someone who responded by raising their voice and blaming us, saying we should have known those amenities couldn’t fit in the room. They then offered to move us to a real bungalow for an additional $120 USD. We reluctantly agreed and paid, only to be placed in an apartment instead, as they claimed the bungalows were no longer available—after taking our money. The apartment had a strong sewage smell in the bathroom and common areas, suggesting plumbing issues. To make matters worse, we rented a scooter at 4pm and returned it the following day at checkout, yet were charged for two full days because they count the night as part of a 24-hour period—this was never clearly explained. Overall, this place is misleading, poorly managed, and not worth the price. There are many more honest and affordable options on Easter Island. I strongly recommend staying elsewhere.

Very comfortable bungalow, fantastic location, and the staff there were really nice. Amazing view of the sunset

Esta ubicado perfecto en el centro. Y las cabañas son hermosas y super equipadas. No tienen televisión pero es algo positivo que sirve para desconectarse y disfrutar de este lugar tan único

Nada

Solo me gustó su ubicación

Reservé en Paraíso Sunset Bungalows guiándome por la descripción publicada y el valor de la estadía, esperando un estándar acorde. Lamentablemente, la experiencia no cumple con lo que se proyecta. La mención de espacios como sala de estar y comedor induce razonablemente a pensar en un alojamiento con mayor nivel de independencia. Sin embargo, en la práctica se trata de una habitación con áreas compartidas, lo cual no queda suficientemente claro al momento de reservar. Si bien valoro que se me haya permitido ajustar parcialmente la estadía, lo cierto es que las condiciones del lugar hacen difícil sostener una experiencia de descanso adecuada. La habitación presenta una temperatura excesiva y ventilación deficiente, situación que fue atribuida a la isla, pero que no corresponde a mi experiencia previa en Rapa Nui ni a lo que pude comprobar al cambiarme a otro alojamiento cercano con condiciones óptimas. Adicionalmente, se presentaron factores que afectan directamente la habitabilidad, como la presencia de insectos nocturnos al intentar ventilar, el ingreso de un gato durante la noche y restricciones en el uso de la cocina que no se informan de manera clara previamente. No es mi primera vez en la isla, por lo que tengo un punto de comparación real respecto a los estándares que se pueden ofrecer en el destino. En ese contexto, considero que la relación precio-calidad no es acorde a lo que se proyecta. Recomendaría a futuros huéspedes verificar en detalle las condiciones reales antes de reservar, especialmente si buscan comodidad, privacidad y un estándar acorde al valor.

Ubicación

Personal amable y ubicación estupenda.

La habitación era excesivamente calurosa.

You can see the ocean at the end of the driveway. It’s close to grocery/convenience stores and restaurants. Staff were extremely helpful in assisting with the excursions. Included breakfast was delicious.

No a/c.

Colazione ottima anche se fissa senza possibilità di cambiamento

Aria condizionata solo in camera, servirebbe anche in soggiorno

Very friendly, helpful and welcoming. Great communication to check everything was going ok Wonderful location. Free airport transfers..

Un lugar hermoso con perfecta ubicación, ideal para quienes buscan tranquilidad y buena atención. Un desayuno excelente con una vista mágica.

Very friendly staff. Quick to respond with enquiries. Great location. Made it easy to book tours.

Quite warm in the rooms until it cooled off in the evenings. Living room furniture not very comfortable

Great location on Easter Island. The staff were exceptionally friendly and helpful. They arranged a rental car and a tour for us, provided good advice on restaurants and even shared fresh bananas with us. The room was warm but there was an air conditioner in our unit. We had a view of the sea and there was a nice food truck restaurant complex right by the facility. Breakfast was next door at a coffee shop which also was very good. We felt welcome and they contacted us via WhatsApp to know if we needed anything. If we come back, this is where we would stay....very inviting!

The afternoon sun heated the room greatly. A blackout curtain would definitely help cool the unit. (Unit 1).

Nothing. Well okay the breakfast was okay but it was provided by a neighbouring property. Booking.com - please review the star rating - this is based on false information. At best it is 2 stars.

The whole experience was terrible. For the first time in our 40+ years of travelling we moved to another hotel and left two of 3 nights paid for but unused. 1. It is NOT beachfront! you cross the road and then it is rocks to the water no beach. 2. We booked the cheaper "double room with garden view" no garden but a carpark.3.The room came with a tiny portable fan (0we were not expecting AC but this was absurd) because of the bugs and cockroaches ( which they warn you of ) you must close the windows at night because there is not flyscreen. so it is hotter inside than out. 4. They say English is spoken but it is NOT. Apparently the regular host is sick so the owner is standing in ?? 5.The room was to include Kettle coffee machine and other features just not there! Tring to communicate via google translator or the GM who is on the mainland was so difficult. We advised we were leaving and need to settle account then whilst waiting on site to leave i get a message accusing us of not paying !! 6. Bathroom is dirty a*nd stained . 7. There is NO bar or restaurant . It looks like it being renovated but nothing was said to us.

La ubicación es excelente, nos permitió caminar a los puntos de las actividades de la Tapati Cabaña muy espaciosa e iluminada Las camas excelentes, al igual que las almohadas

Dado el calor, podría tener Aire Acondicionado, sobre todo en las cabañas del 2do Piso que les llega el sol por todos lados Dado los zancudos y otros bichos, podrían tener mosquiteros todas las ventanas. Acutalmente sólo 2 ventanas lo tenían, entonces no es gran aporte si no es la totalidad de ventanas, para así mantener la cabaña aireada y fresca. Falta espacio para guarda ropa, en una pieza NO había nada más que 2 camas y 1 velador, había espacio suficiente para instalar closet, y en dormitorio principal también se requiere espacio comodo para guardar la ropa No está muy adaptado para adultos mayores, ya que para cabañas en 2do piso se debe pasar por estacionamiento que es de ripio, lo cual complica el caminar, y mover las maletas ya que las ruedas no se mueven con las piedras

Tiene todo lo necesario, lo principal limpieza, preocupación y ubicación

El calor es un problema , para todos ,

La locación muy cerca de todo, fueron super amables y atentos. El desayuno incluido excelente, el servicio y limpieza excelente.

Fin morgenmadservice og hotellet har en fin beliggenhed

Amazing location , incredible sunset and sunrise , super cosy bungalows and a lovely breakfast. The manager ist the most helpful lady you can imagine . She will help you make the best out of your stay in Rapa Nui . Great value for money without a doubt .

The location.Next to the fishing harbour, beach and promenade. The proprietor was friendly and helpful.

The bungalow needs some repairs, balcony door not closing properly and with great effort. The breakfast at the café next-door, as the proper breakfast rom was under reconstruction, was frustrating as the staff there was rude and always reminding us to give them a tip. They did not want to give us a second coffee. The food options were limited, they never asked for dietary restrictions and brought us almost the same every day. The bungalow was not cleaned or tidied up during the 5 nights stay, the towels were changed on the 4th day.

Desayuno y ubicación inmejorables

Nada

Excelente ubicación, atención y buen desayuno.

A acomodação é boa e bem localizada

Solicitei a nota fiscal para a acomodação, não me enviaram, tentei contato novamente e não me responderam. Usei a plataforma do booking para solicitar e novamente não responderam. 5 minutos depois da primeira avaliação negativa voltaram a falar comigo, alegando não responder por falta de tempo e que também haviam me enviado a fatura por email, pedi para reenviar e levaram mais de um dia para conseguir enviar um documento gerado em excel sem valor fiscal (factura proforma). Enfim, fui prejudicado.

O atendimento da Andrea e do Carlos foram incríveis. Nos sentimos muito bem recepcionados tanto na entrada quanto no checkout. Café da manhã: feito no Bistrô ao lado, mas de uma qualidade excelente! Acreditamos que isso complementou e muito a experiência! Quarto grande e espaçoso, cama gigante e com muitos travesseiros! Adoramos. Banheiro grande e espaçoso. Espaço de fora com mesinha e cadeiras muito agradável: perfeito para um lanche/snack no final do dia! Espaço da cozinha não utilizamos muito, mas tudo muito bem equipado, novo e limpo.

Único ponto de melhora que tornaria a experiência ainda mais confortável e única: instalar AC no quarto. Sentimos falta, principalmente no final da tarde, quando o sol pegava bem direto em nosso quarto e deixava o ambiente um pouco mais abafado.

Todo

Nada

Beautiful sunset

They know how to treat their customers and turn negatives to positives Location next to the sea is unparalleled

No electricity sockets next to the bed

Położenie

Die Unterkunft war, wie beschrieben. Ein großzügiger Bungalow mit Terrasse und einem leckeren Frühstück im Cafe nebenan. Das Personal ist super freundlich, hilfsbereit und hat auf Anfragen schnell geantwortet. Auch die vermittelten Ausflüge haben uns richtig gut gefallen.

Wszystko OK.

This hotel offers a great location with beautiful views and a very comfortable stay. The staff and owner are extremely helpful, assisting with booking tours and shows, which makes planning effortless. Restaurants, shops, and the tourist office are all within walking distance—especially convenient since taxis or Uber don’t seem to be available. A nice bonus is the complimentary airport transfer both ways. Breakfast is provided by the restaurant next door; it’s a set menu rather than à la carte, but still convenient. Overall, a wonderful experience, and I would definitely stay here again.

The floors were still dirty after service. We were t alerted to “possible” cocksroaches until hours after check in. When we told the front desk we had killed 3-4 already they just said “it’s an island and we can’t always provide your first world recommendations.”

Great location by the sea. Pick up from airport. Breakfast in the cafe at the end of the drive. Very helpful host (but you need to speak Spanish really).

La ubicación todo está cerca y de la Playa

Que no está. Incluido en el precio el aseo diario de la. Habitación

Tutto!! L'host super gentile, ci ha fatto fare late check out dato il pessimo meteo. Ha organizzato per noi diverse escursioni, tutte una più bella dell'altra. L'isola di Pasqua è meravigliosa e i bungalows sono in pieno centro, di fronte alla piccola spiaggetta cittadina di Hanga roa. Assolutamente consigliato!

I honestly could not have asked for more than what this place gave me. What an incredible location, what amazing staff (thank you so much for the lift to and from the airport) and what a great initiative to make a deal with the neighbouring restaurant to give your guests free and very tasty breakfasts overlooking the Pacific to start off the day. This is the kind of place where you walk in after an amazing day on this fascinating island and think I am so glad I am staying here.

Está ubicado en pleno centro, se puede caminar a restoranes, a las playas del centro, al atardecer, realmente es un muy buen lugar, muy bien ubicado. La gente que trabaja ahí es MARAVILLOSA! Nos tocó estar con Renata y se pasó, ella estuvo disponible siempre para ayudarnos, reservarnos diferentes actividades y estar pendiente siempre de nosotros! El desayuno se sirve en el restorán de la derecha y es muy rico y el restorán de la izquierda vende menús de almuerzo muy muy buenos también. Es un muy buen lugar para quedarse. Muy limpio y amplio ademas! Recomendado 100%

Отличный отель с великолепным местоположением у самого океана в центре города! Чисто, уютно, удобная кровать, терраса. И огромная благодарность хозяевам, которые помогли организовать все экскурсии, забронировать авто и мотоцикл по очень приятной цене. Были всегда на связи и решали быстро все вопросы. Мы провели незабываемые пять ночей на острове и не хотели уезжать!

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Localização

Limpeza

Great location, walkable to many restaurants and stores. Great view. Friendly and amazing staff!

N/A

La hospitalidad y Atención de Renata es de 10, llegando al alojamiento me reservo todos mis tours, tan linda y tan Bella persona. Gracias por todo!!! Volveré :)

Un sitio muy lindo y muy bien ubicado para conocer la ciudad. Renata ha sido encantadora y nos ha facilitado todo mucho.

Café da manhã e localização, além do atendimento!

L’accueil et la disponibilité du personnel ont été exceptionnels.

—-

Included airport transfers, especially friendly reception staff and the owner who greeted us, were incredibly warm and helpful, willing to provide information and any help we needed. We enjoyed breakfast each morning, and the room had great WiFi.

La central ubicación.

Fui con mi amiga a Rapa Nui el mes de noviembre y nos hospedamos en Paraíso Sunset Bungalows durante 4 noches. Las sábanas y almohadas tenían manchas rojas y naranjas (algunas bastante grandes, de alrededor de 3 o 4 cm). Las toallas también se encontraban manchadas. Cabe destacar que las sábanas se cambian cada 4 días y las toallas cada 3 días. El ventilador emitía sonido, pero prácticamente nada de aire. Además, se encontraba muy sucio. Las tazas y cubiertos también se encontraban sucios. No sólo tenían manchas de café o té (que son fáciles de limpiar), sino que tenían suciedad adherida. El fribogar emitía ruido y se filtraba agua al piso. Las llaves del lavamanos y ducha tenían un gran exceso de sarro y realmente nos producía asco el tener que tocarlas. No está de más mencionar el olor a desagüe presente en el baño desde un comienzo. Cuando hicimos el check out una recepcionista mujer y joven nos atendió. Su trato fue sumamente hostil y prepotente. Nos culpó de haber sido nosotras quienes habíamos manchado las sábanas porque no avisamos de las manchas el primer día. Una vez que comenzamos a mencionarle todos los otros defectos de la habitación y baño su actitud comenzó cambiar y no ser tan agresiva como en un comienzo, no obstante, tuve que hacerle notar que nunca se había disculpado para que finalmente lo hiciera. Cabe destacar que su trato hacia unos turistas extranjeros que se encontraban en la recepción al mismo tiempo que nosotras fue muy distinta, lo que es una lástima. Con respecto al desayuno, este era poco variado. Tres de las cuatro opciones eran bastante similares entre sí. La opción 4 no estuvo disponible hasta el último día, debido a que no había yogur.

Lovely bungalows in an excellent location. Breakfast at the cafe next door was amazing and they were happy to let us edit options for me as a vegetarian. Bed was very comfortable, and lovely to have a hammock outside!

Couple of cockroaches - but we were warned!

Fantastic helpful lady at check in. Amazing location and view. The attached restaurant served great breakfast with 4 choices and had a really good menu for dinner.

We liked everything and would highly recommend this place.

Es un lugar maravilloso y pasamos unas vacaciones increíbles. Realmente un paraíso. El alojamiento es exactamente como se muestra en las fotos, las habitaciones son muy cómodas y todo en un ambiente de muchísima cordialidad. El desayuno está muy bien y lo ofrecen en el bar también frente al mar. La ubicación es inmejorable !!!!! Además de tener el océano por frente es muy muy práctica para salir y volver cuantas veces quieras. Todos los servicios y centro de Hanga Roa a pocos pasos. Laura nos fue a buscar al aeropuerto y siempre estuvo muy disponible para ayudarnos, nos coordinaron todos los tours que les pedimos e incluso con muy poca anticipación( perdón por eso!!). Muchas gracias a todo el equipo por hacer de nuestra instancia una experiencia perfecta!

No hubo nada

La ubicación, el desayuno, las personas que te reciben y aconsejan actividades excelentes y las gestionan de gran manera

La limpieza y el baño muy desvencijado, no había donde dejar la toalla, ni el papel higiénico

Las cabañas son súper cómodas, cuentan con todo para tener una estadía tranquila. Están en excelente ubicación, se puede llegar cómodamente caminando al centro de Hanga Roa. Hay playas cerca, y muchísimas opciones para comer. La atención de Jimena es excepcional, es muy amorosa, da buenísimos datos y resuelve rápidamente si necesitas algo. Las camas y almohadas son super cómodas, dormí estupenda. Qué decir del desayuno! 4 opciones diarias para escoger, cual de todas mas deliciosas.

La atención de Ximena siempre atenta a cualquier requerimiento lo maximo

Todo perfecto todo me gusto

Cleanliness is poor

Tolle Lage, von der Terrasse (quasi ebenerdig) des Bungalows hat man Meerblick. Da ab 23:00 fast alle Restaurants und Bar schließen, gibt es so gut wie keine Lärmbelästigung durch Verkehr auf der Hauptstrasse

Die Einrichtungen im Bad renovierungsbedürftig. Am Waschbecken nur kaltes Wasser.

Location and the exceptional host, Jimena

Nothing

Localização. Funcionários do hotel.

O café da manhã não é servido no hotel, mas em um estabelecimento localizado em frente. Não gostei nem do atendimento nem do cardápio, pra dizer o mínimo. Inclusive, no meu último, preferi pagar por um café em outro estabelecimento. Se eu soubesse, teria reservado o hotel sem café incluído.

Great location

Kitchen not well equipped and wifi was bad

Localisation is great. All employees are very nice.

Description of the bungalow is not the truth. I was expecting 2 bedrooms, we got only one. According to the owner the second one was some kind of corridor/closet behind the entrance door. It is not a room (cf photo below) ! If I knew that before, I would never have paid this price for that. Renovations are required in the whole bungalow, walls in poor condition, paintwork, and especially the bathroom which is very rustic. To conclude, I do not recommend at all, terrible value for money.

La ubicación y la comodidad de la cabaña son excelentes. La atención del personal y la calidad del desayuno también es muy buena. Es un excelente lugar para descansar

시설이 오래된 느낌이지만, 친절함에 좋았습니다

Excellent check in

Need more coat hangers and towel bar