STARFISH LUXURY APARTMENT

La atencion de don victor excelente. El hospedaje para dos personas excelwnte miy limpio y la cama super comoda

Once inside the room, things were good. Look mostly like the pic.

The room we had was right by a 24-hour car rental place. The noise from the vacuum cleaner kept me up all night 🙁. They allowed us to switch to another for an additional $50 . It should’ve been free. Then the next day the power and lights go out at the same time!!!!No water or power for 16hours and my friend has asthma. I asked them to put us in another hotel room. They said they would if the lights wasn’t on by 9pm and they wasn’t . Lights didnt come back on til 11pm that night .💔 Hotel told me the next morning I would get a refund when I checked out. I end up needing another room key. They were both turned in before I left the property. Now the hotel is saying they couldn’t find the key and had to break the lock. I know that isn’t true and they trying not to give me any back. It’s really sad as a tourist, I had a good time the first day. Then things start going down hill..

Además de la ubicación cuenta con todo muy accesible la limpieza del apartamento y la piscina

Realmente no es una cosa que molesto solo que la puerta de entrada hace un poco de ruido al abrirla pero me encantó me volvería a poner en contacto para reservarlo nuevamente

Great location, great pool and great view

It’s perfect

Cerca de la playa

Sucio el studio. Baño sucio. Toallas viejas y sucias

Cleanliness

Hard to find

No pude ni llegar al hotel. Ya que minutos antes de llegar. Enviaron un msj. Q me comunicara con el hotel. Para cancelarme la reserva. Cuando ya tenia 5 meses de haber sido separda. La respuesta fue que los anteriores personas habian tapado el inodoro. Y Que tenian que bregar con el baño. Le digo ya cantaba con esa estancia. La persona con la que hable que nunca se identifico. Sus palabras al Yo perdir que me reubicaran en otro cuarto que lo necesitaba. Fueron " Pues mija esas cosas pasan busca en otro lugar " Para mi entender una falta de respeto y total ignorancia. No vuelvo a reservar en ese lugar y no lo recomiendo para nada. Por que todo es un engaño.

We booked at the last minute to stay closer to the airport our last 2 nights...very cute, comfy for two and convenient location to the beach, restaurants and airport! Good price for the location! We will book it again if needed next time....

Nothing to really complain about - the hallway of the building were a little dark at night.

Location and clean

Only negative I have is the ac didn’t work but who goes to Puerto Rico for ac lol….. I took a shower and I was. Fine lol

The only thing the ac was not geting cold

Room was nice and clean.

No issues.

El cuartito está bien para 2

Las escaleras , la cafetera no funcionó esta mohosa la llave del baño está rota para bañarse un trabajo para abrirla las sábanas no se sentían limpias puse unas mías hay estufa pero no hay ollas para hacer nada las que hay están feas por favor mejoren y limpien esos alrededores están feos cuando deberían estar pintados y bonitos los alrededores de la piscina están llenos de lama y manchas y el precio está muy alto no concuerda con todo eso muy caro debería mejorar porque tiene buena ubicación y el lavamanos está tapado

It was cheap for a last minute booking after a cancelled flight and walking distance to a lot of bars and restaurants.

The apartment seemed as if it wasn’t cleaned from the people who were there before us. Dishes in the cabinets had grease and oil on them as if they hadn’t been cleaned. There was almost no handwashing soap by the sink in the bathroom and used bars of soap from previous occupants were left in the showers. Ants all over the apartment from the time we got there to the time we left. Found previous occupants discarded fake eyelashes on the ground in the kitchen and a roach spotted in the kitchen as well. The keys didn’t lock the gate in front of the door or the deadbolt and our first day there the gate to let people in and out of the apartment complex was wide open and seemed broken it felt a little unsafe that when leaving the apartment was could only lock the doorknob. Pictures of the apartment online did not match the apartment we were in. I understand having multiple properties but the pictures we saw on bookings website were not the apartment we stayed in and it wasn’t stated anywhere that it was multiple properties and seems a little misleading to only have pictures of one property when you could be put at any and they aren’t all the same quality.

Location was great. Room was clean and quiet. Check in process was pretty easy and uncomplicated.

Exterior of building is in need of paint and maintenance. We could have used more towels, extra pillows and more TP.

Realmente el lugar es tranquilo, todo esta cerca playas, supermercado, gasolinera ! El anfitrión me atendió cuando tuve la necesidad de saber unas cosas rapido! definitivamente volveria quedarme ! Intenté extender la estancia pero ya no pude! 😅❤️mi esposo y yo Quedamos encantados

Great location

Toilet was leaking and ants were on the counter

Nice decor. Spacious for 1 person. Left multiple bottles of water! AC works quickly and well. Located across street from beach access (1 block) and near 24 hr grocery options (Walgreens & pharmacia), restaurants and other sites.

3rd floor, narrow steep stairs- no advance notice of stairs at all!! 24hr car rental return next door is very loud, cleaning cars, all night long!! No noise or weather insulation around door. No full length mirror (only short one over sink). I stayed for 4 nights and “Amenities” left were a 1/4 full bottle of watered down liquid soap, half a roll of toilet paper, 2 bath towels and signs telling you there are extra charges for staining towels and leaving kitchen area dirty. The bathroom sink had a slow drain and toilet only flushed on full water side. Meanwhile my first night I discovered a secret sugar ant infestation. I notified Victor of these concerns the 2nd day there. He was quick to respond and came with 2 rolls of toilet paper, a can of bug spray, a face towel & wash cloth (requested); he verified drain issue & said he’d return to plunge the drain. I only had contact with him again when I checked out. He had not returned to address any other concerns again.

No mucho muchas imperfecciones, fregadero y lavamanos tapados cafetera no estaba en condiciones el aire no enfriaba bien

Muy bien

La manija en la ducha tiene problema para abrir. Está muy recia.

Todo la ubicación, el cuarto,el parking la comodidad.El precio súper accesible.Hubo mucho silencio toda la noche el aire acondicionado excelente para las calores en PR. Hay agua caliente para descansar relax . Sin duda me quedaría muchas veces más por la ubicación es la mejor ni tienes que sacar el carro del parking. Y el dueño siempre responde a todas las preguntas a tiempo y dudas. Sin duda lo mejor!

N/a

I like the proximity to the restaurants and the beach. As well as it having AC and a little table for us to eat on and overall it was a nice place for an Airbnb.

The shower handle was broken so it was hard to turn on/off. The sheets and towels smelled like you forgot them in the washer. There were just a lot of little things that were broken or could have been updated, however it was still a good stay on a budget.

I didn't stay there

I didn't like the place looked run down beat down . Ghettoish.no lights no air. And I ask the guy did tht place has lights n air he said yes n as soon as I open tht door omg no way I was staying there n the guy said stay thy working on it. I said no thank u. . he said he will reimburse me he never did I put him up for fraud

This property was an absolute disaster. I could not get into the property and had to book a hotel instead. The instructions for getting the keys were incredibly confusing. They were multiple screenshots and pics including pics of a lockbox which was not the one for the property. There was NO phone number included with the instructions to call to get clarity on accessing the property. And after I complained (after having spent the night at a hotel) they accused me of stealing the master keys that were contained in another lock box. Even finding the property was not easy. It is on a street with many condo complexes and the street number of the property is not on the front of the building and there was no advice as to, for example, "it is next to the XYZ shop" or here is a photograph of what the front of the building looks like, so you can easily recognize it. I would highly recommend NOT booking this property.

It was really nice comfortable and easy

The car gate it had problem but for every tenant I guess the week the gate doors started to mess up

The mini kitchen suite

Locating the hotel without a name displayed

I wasn't pleased at first.But had contacted Victor personally and he made it a point to please my accommodations.

Wasn't What I expected.

I think there were bed bugs cuz my legs are eaten alive

Location was great ‘

Light issue’ should have a generator on the property

Close to airport and San Juan

Multiple things broken in room. No battery for smoke detector. So so many ants. Wi-Fi did not work.

Location

Getting keys (no keys in box) had to wait 20 minutes for host. Shower didn't worked, host had to change our room. Second room, AC leaking, bathroom window broken curtain, had to cover with a towel.

It was close to a lot of things

They had big roaches

The cleaning lady that happened to be there cleaning one of the rooms the host owned. She called and talked to the host to help us. She was very helpful. if it wasnt for her we would not have had a place to stay for the night.

The host the night before switch us to another room in the complex. The complex itself is an old motel that people made into rental studios. It's not at all clean in the outside. The dumpster in the parking lot had trash piled up and trash surrounding it entirely. We were never sent any directions to get into the gated parking lot nor did we get codes. We were able to go into the parking lot after a tenant left . Once we were in we asked a random lady about the units that are rented. She happened to be the cleaner for the host. She called the host to tell him we were there without keys or codes. The host told her he gave our room away and that the only room available needed to be cleaned. She was very nice and cleaned it quick while we left to eat. Once in the room it was outdated room and bathroom was not comparable to the room we had booked. we stayed only because we had an early flight needed to leave by 5am. Definitely would not recommend

Location was good close to the airport

The pigeons on the outside of the window would make noise at 4 am Also the air conditioner was not strong enough

Not much

Looked run down…Just dirty

Not far from Beach

Not as described The owner is not truthful Ants in the house Too open, and kids can not stay there Climbing 3 story building Over billed

Liked the location. Super close to the beach, and there's a 24-hour walgreens next door. Also, the bus stops everywhere, so we didn't have to worry about a rental. Loved the nice kitchen with a stove, microwave, and fridge. Also provided silverware, plates, cups, and mugs. Pool was really nice and even lights up on weekends. The bathroom/shower was really nice and big too.

Opening some of the drawers was dirty. There are no clear instructions on check-in/ check out. Difficult finding phone number and location. Taxi had a hard time finding the place cause it's so hidden with no signs. If you've traveled to Mexico or lived in a similar country, it's not that bad, but my roommate was a not well cultured/ ignorant individual who hated all of it. This is a heads up that if you aren't used to the quirks of other countries or not as fortunate places, then this is not the place for you.

Location is great. 2 min walking to the beach, close to a lots of restaurants, pharmacies etc.

Price is very reasonable and I think you get for what you paid. The facility definitely needs some improvements. Bed is fine, coffee machine doesn’t work well and it is leaking, poor quality towels, no hand towel and bath mats provided. The shower’s curtain is gross and needs to be replaced. Shower is clogged and takes time to the water to drain. The location is very noisy because there’s a car wash right next to it. Overall it was ok because the apartment is very well located but I would not stay there again.

Proximity to the Restaurant and beach in the area.

The surroundings were not looking good.

Location was great, right next to Charlie’s car rental, the best place for renting in Puerto Rico.

They need to fix the hot water in the shower. Both sinks get real hot but the regulator needs adjusting.

bed was super comfortable, 3min walk to the beach, price was good

ants and bugs in our room, dirty, loud (noice from the car rental next door)

Super close to the beach and walking distance to many restaurants!

The check in process was a little confusing with all the lock boxes but the owner was very nice and came right away to help us get in!

Lock 🔐 box on site

Perfect area

Nice spot close to the beach and everything location

Location, elevators

Building is under construction but it doable

No clean

Not nice

The inside was clean looked like the picture

To many stairs to the 3rd floor. No elevator. It’s not good for disabled people or for overweight people You also have to go through and alley to get to your room if I were a single traveler a I would have felt uncomfortable and unsafe. Thankfully I had my big strong husband with me. The outside of the property was unappealing and the pool looked grimy

Location

Property was under construction it was very loud 7am in the morning they started working lots of horns being blown all night long there is a strip club at the front of property literally right outside. You can hear everything going on outside and I mean everything we weren't able to sleep at all. We tried our hardest not to even be in the room. The WiFi does not work at all the owner told us how to make it work and it still did not work so we couldn't watch tv either the 5 local channels programmed on the tv was all in Spanish. There were ants everywhere all over the counter where we supposed to put food and in the bathrooms I give this property 1 out of 10 I wish I could have went somewhere else this was terrible 😞

Room was nice

The bed frame under the bed broke and I fell in the early morning. I told the host who didn't even answer me. Very disappointing and I have a bruised leg. I show get a fefund!!!

Apartment was clean, close to beach, shopping area and airport.

It was loud and access was not so convenient. Wifi didn’t work.

All