INNCITY HOTEL

having a cafe on first floor is great

some things changed from my first stay last year. Bathroom wasn't as clean as the first room I stayed in, plus there was a weird smell to the water when you showered.

Friendly and respectful , cleanliness.

Nice little restaurant, rooms were nice and dark in the morning. We were able to sleep in with very little light to wake us. Comfy pillows and nice warm shower

Great location as it was very accessible. Staff were very friendly and accommodating. We were originally assigned a 4th floor room but thru their own initiative, they gave us a 2nd floor room so my senior mom won't have a hard time. Gave us a 3-bed room in our first night as no 2-bed room was available yet at the 2nd floor. We were switched to the 2-bed room the next day. The rooms were spacious and comfy and clean. Ang sarap lang matulog! We didn't want to leave the room!

No elevator so next time we really need to specify to reserve a 2nd floor room

The breakfast was very good with plenty of choice. The staff were friendly & did their best to be helpful

The fact that I could not make two international calls immediately to report that both my debit cards had been stolen close to the hotel.

Für eine Übernachtung auf der Durchreise war dieses Hotel ideal. Sehr nah am Zentrum gelegen, konnte ich zu Fuss die Kirche und das Stadtmuseum besichtigen. Erst seit drei Jahren in Betrieb, ist die Ausstattung ausgezeichnet: einfach und gepflegt, das Restaurant fürs Frühstück ist auch sehr angenehm.

Mich hat das nicht gestört, aber man sollte wissen, dass das Hotel keinen Lift hat. (Koffer werden einem natürlich hochgetragen.)

Location

The toilet bowl was broken and was reported right when we first got there. The staff sent someone to try to fix it but couldn’t. Was informed that it will be reported to their Maintenance department and that someone would come by to fix it. No one ever did and I did bring it back to the attention of the staff but still no one showed up to get it fixed. Also, the WiFi was bad at best as it was awfully slow and keeps hanging.

We booked it as it is near my brother’s house. Staff were really friendly.

We travelled with my senior citizen mom that had problems with her knee. She struggled going up to our room in 301 since the hotel doesn’t have elevator. Rooms are not noise proof as we can hear guests going up and down as our room is just beside yhe staircase. Very limited choices for breakfast.

It was well located, walking distance to the ferry agency, super metro store and not far from gaisano mall

Nothing negative to say

Location is very accessible within the city centre

Shower temperature control somewhat unpredictable

Die Lage war gut, das Restaurant sehr empfehlenswert. Trotz überalterter Einrichtung haben wir gut geschlafen, das Zimmer war sauber und erfüllte seinen Zweck.

Wir hatten ein Dreibettzimmer gebucht. Auf den Fotos in Booking sah dieses einiges besser aus, als in Wirklichkeit. Das Zimmer war eher düster (kleines Fenster in eine schmale Gasse) und alt, ebenso die Möbel. An einer Wand waren Spuren eines früheren Wassereintritts oder Feuchtigkeitsproblems klar ersichtlich. Mit ein wenig Farbe (Möbel und Wände) könnte vieles aufgebessert werden. Kein Safe vorhanden.

Needs more improvement

Very good rooms. Good working air conditioning. Very clean. Friendly staff was always smiling and very helpful. Coffee shop on site. Restaurant on site and it was a fancy restaurant too. Good portions. Good breakfast.

No air conditioning in general areas so it got really hot on the 4th floor. No elevator but that was okay since we didn't have too much baggage. Might have been difficult if we did. Some of the windows leaked. The water pressure was inconsistent on the 4th floor. Drinking water was a bit difficult to come by. Oh gosh and the cocktails at the restaurant were terrible.

The ambiance, cleanliness, staff are very accommodating, friendly and always welcoming the guests with a smile.

Nada so far.

Friendly staff. Beautifull room. Clean. Very good bed. High standard.

Friendly and helpful staff - Good pricing for the area. Convenient location- Inhouse restaurant and bar.

Perhaps an elevator - Otherwise a good place to stay.

Room was clean & comfortable

Found the pillows too soft

New, location

All good

location is awesome

no elevator

Great staff

No elevator

The location is good, the room at 4th floor has a very nice view, the room and the bathroom were reasonably clean.

No elevator is a certain hic; the common spaces (stairs included) gave the impression of not being cleaned very often.... the door is absolutely not sound-proof, one can hear the music and laughter for the other rooms at the floor.

The staff was proactive, polite & efficient. The room we were given was delightfully clean, quiet, spacious & bright. The food in the coffee shop was tasty, generous, freshly prepared, beautifully presented and reasonably priced. Even before we arrived, all my queries & requests were addressed promptly. The transport I requested to & from the hotel was on time, the driver was helpful and courteous. The ride was very comfortable. The price we paid for our stay in this lovely hotel was well worth it.

Nothing

The hotel and restaurant were amazing. We loved the food and service, especially for the price. The free shuttle to the airport was incredibly helpful. I would stay there again. I’m impressed the hotel was able to keep power during the typhoon that hit during our visit.

Not handicap friendly

Small but nice rooms, very clean, daily roomservice, nice staff, not too noisy.

No fridge, no safety box, partially no WIFI

Location Staff

No elevator Internet very weak

NA

Need improvement..

It yad a triple room and the place is clean. Also, very affordable breakfast/food.

The bidet is broken.

The staff were exceptional. The hotel is fairly new and modern, I initial bought two rooms however required an additionally one when I visited with other family members- the hotel instantly got me another room. The rooms are well air-conditioned which work throughout the night. I will 1000% be returning again. Thank you Inncity Hotel and all the staff who welcomed me and my family throughout our stay

It’s nice to looking good

Good

You need to post that this hotel does not have a elevator. My wife and I, family members had a hard time going up and down the stairs.

No elevator.

Good restaurant. Only not free breakfast included because Booking.com . Unsure if that was originally explained upon reservation online. I loved most everything there including staff . I only wish next visit maybe I could get a unit with cooking available/ kitchenette? If possible. I really enjoyed Inn City thank you./ Michael Kelly

Nice and clean

None

Affords rates and close to city center

There is no Elevators and 6 floors. The restaurant is Okay but was out of several things on the menu and got my order wrong a few times

Nice and clean room, very friendly and helpful staff always in a good mood and greeting guests with a smile.

The breakfast could have been more interesting and the meny more diverse. And I wish the room had a refrigerator to store cool drinks.

The hotel was clean and the restaurant was nice.

No queen or king sized beds

It was located close to the ferry dock and the bus station so travel was convenient. Lots of stores and places to go and to eat at close by, friendly people...

cannot think of anything to say here

Fresh and warm.

Breakfast was good, gourmet restaurant in lobby

No elevator at that time, I think they were still going to install one?

I highly recommend this hotel, it’s very clean and modern, we had a long day travelling from Luzon and onto the ro ro and then to Calbayog so it was a welcome sight checking in with ease and the staff was great ! Plus it has a great restaurant with a wide variety of dishes to choose from at very reasonable prices and very delicious. the room was very comfortable with fast wifi and very comfortable air con and hot shower! I love hotels like this where you can park once and check in and then have a nice restaurant attached to it , great way to relax and recharge for the next day’s drive ! Shout out to Ignacio at the front desk and the security guard who helped us get checked in and settled ! I’ll definitely stay here again if travelling this way again . Thank you !

The reception staff were friendly and knowledgeable. The waiters were not so friendly and knowledgeable.

The door could not lock properly. They are still using a key for our room while other rooms had key cards. The bed was too small. the pillows were thick.

Gorgeous, great food, nice staff.

N/A