Merchant Quarters by L3 Apartments

The location was great.

The apartment smelled strongly of cigarette smoke upon arrival. The tiles on the bathroom floor were cracked and loose. The shower head bracket was loose and did not support the shower head. The heated towel rail didn’t work. The bed was uncomfortable.

Excellent sized apartment, perfect location, everything you eed in the apartment for a great stay.

One of the wardrobe doors wouldn't open, and there was no way to open any bedroom or bathroom windows for fresh air

Bed was terrible we left 1 night early

Location

Duvet seriously needs replacing. The amount of stains on it was disgusting and unhygienic. Room was stuffy with no ability to open a window. Bed was so old and saggy - that needs replacing as well. Mattress was knackered.

Lovely apartment close to the center. They were very accomodating with our check in time

The location was good and the view was nice.

The shower did not stay upright, making it very hard to shower. The tiles in the bathroom were loose and cracked. There was hairs stuck on the door and odd looking stains on the roof above the bed which looked like blood. The glasses had not been cleaned and the bed was VERY uncomfortable. The general cleanliness and upkeep of this property is sub par of what is expected when paying £135 a night for the apartment. Very disappointing experience and will not be going back.

It was damp and smelt. Very basic. No character. Very clinical & basic. Would not stay there again

Balcony

N/a

Lovely and clean,really nice apartment,would definitely book again

Good location

Funny smell, smoke alarm kept going off because of the shower (we think) but continued for 30 minutes after the shower was used. I have been waiting for a receipt for a week and it was advertised as offered parking, which was wrong. The apartment itself just felt run down

The only decent thing about this 20-year-old apartment block is its location on the Docks.

No parking (£25 per night next door), bleak entrance, disgusting lifts, awful walkway, strange smelling apartment, really tired and dated after 20 years of neglect, a shower head that sprays on the ceiling into a light socket, wifi codes for a provider that no longer supplies the internet (Belkin not TalkTalk), a creaky double bed with an old mushy mattress, no bread knife, doors that won’t stay open, no teaspoons, no blinds in bright single bedroom; the list of neglect goes on and on.

Great location on the docks and a nice city view balcony that I didn't expect. Facilities were great and had everything I needed. Only stayed one night but it's a lovely apartment with great communication and instructions. There are facilities nearby including a supermarket, restaurants and bars and the city centre is a short walk away.

Convenient, clean

Looking a bit shabby probably needs a refurb. No hairdryer

A brilliant find ….superb apartment just a short walk to the city

Lokáció. A lakás általános minősége.

A matrac rendkívül puha, mondjuk ez szubjektív. Az ablakok nagyon koszosak, illetve a lift is.

Ótima localização. Apartamento espaçoso. Local sossegado.

As almofadas eram desconfortáveis. Fazia corrente de ar e como estava muito vento a porta fazia barulho.

Thank you for your help to check I'm early to get to an event. The instructions were easy to follow, idea multi story parking just next to the building was really handy

Probably just a newer mattress, although still slept well

The views.

Bed at nite, the slapping of doors at 1.30am the noise all nite, the place is over priced, and not what I expected and not like it was discarded.

Location, clean, spacious, view and good value

Lots of space, nice views, great location, quiet, clean

Till a while to get deposit back Mattress too soft for me but others may like

Great communication from Diane.

It was all good.

Everything was brilliant

Location was excellent, I got a balcony as requested

The bed was very uncomfortable

It’s very clean has everything u need

The balcony, easy access

Nothing

The television and cooker

No hot water for a bath, uncomfortable bed, blinds aren’t fit for purpose. Check in details didn’t arrive until 3.45pm, despite 3pm check.

Good location

Balcony no privacy at all gangs of lads next apartment partying all night out on balcony, we came for a break didn’t one bit of piece all night ! + tiny 2 seater couch to sit on, place could do with a revamp

The location was nice by the docks. The apartment was clean and spacious.

Finding the apartment was very difficult it was hidden behind a hotel and there was very little signage. I didn't receive and key code until I rang when we had found the apartment. The code for the key box I was given was incorrect. The roller blinds in both bedrooms were defective. There was gaffer tape around the base of the shower, which didn't make it waterproof. There was no access to the outside balcony if we had wanted to use it.

Nice apartment close to all attraction, city centre, bus station, restaurants and shopping centre. Good apartment for family with kids.

Clean and spacious apartment Excellent location for getting to Anfield and you can see Everton's ground from the balcony. Comfortable bed Good communication with the property re: finding the place and entry in the flat

Everything was great and as advertised - my only thought would be to put some furniture on the balcony

Superb. Lovely.

Parking is 24quid at the multi storey car park

It’s clean staff are amazing

Nothing

Great location for working on the Merseyrail network. Working Nights was easy as well due the apartment being so quiet.

Wifi was difficult to access. No information in the aprtment had to contact staff. Wifi list was initially out of date as well but the staff member worked through the issue and really helped. Batteries in the TV remote were corroded when checked after being unable to turn the TV on. Requested replacements.

Big apartment, balcony, was great.

Nothing

Good location, good size , good kitchen facilities , well kept rooms , great balcony

Bit of a smell of sewers when you entered ??

The apartment was very spacious. The view was of the city but mainly the car park opposite. Lovely outdoor terrace.

the apartment smelt overtly of air freshner and we realised that the rooms couldn't be aired as the only window was the door to the terrace. The wi-fi was awful and so we ended up going to the hotel next door to work - which defeated the object of staying in an apartment.

Great location and roomy apartment

Decor a bit tired, could’ve done with a few more mugs and glasses and towels

Great location for docks, city centre and football.

The bed wasn't very comfortable - far too spongy. No teaspoons or tea towel.

well located, good basic flat, little tired in parts. Well provided, tea and coffee, washing up liquid, soap and towels etc. Good access and superb location.

bedroom wardrobe doors broken. No obvious means of fresh air except balcony door. could do with more power points. No real access to tv and no wi fi

Cleanliness

No hair dryer . No wi-fi despite many request for passwords

Everything was very good but 1.30 in morning number fire alarm come on and was scared my kids started filling worried and panic and no one was there too explain 😀

Clean, great location and very reasonable. Apartment had everything we needed

More information about opening the main door to building. It didn’t open when we put code in

Close to castle street

Shower didn’t have a clip to hold it up so difficult to shower properly/ wash hair Light bulb out in bathroom making it too dark to apply make up

Liked all

The shower head attachment was Broken

Love staying here it’s close to everything and u have everything u need in the apartment very clean also great staff

Spacious and clean

It’s a little tired and could do with a lick of paint

Location,

Apartment was okay, bed was terrible, no parking had van didn’t fit in car park.

Good location, as my son lives 5 minutes away. Easy to find, clean and tidy.

Only dislike/disappointed and just my personal thing is that there was no milk for a drink in the morning if I had known I would’ve brought my own. But that’s just me.

Great location. Good size appartment and bathrooms. Balcony with view of offices, city and the Strand. All necessary amenities. Great as a base to discover Liverpool.

Appartment was very tired looking, doors and been painted but two different shades which looked cheap. Worktop in kitchen was cracked and marked. Furniture was dated and tired looking. Second room had no blinds so bright lights from multi storey shone through window all night.vey warm but there was a fan to get some air flow.

Location is good and easy to get into the city.

The apartment was not well cleaned - the floors were generally grimy and there were a lot of long blond hairs around the place. None of the WiFi networks worked for more than a couple of seconds (on either apple or Android devices). Dead batteries in the remote control made watching TV challenging. The dishwasher didn't seem to work (lights suggested a water feed issue) and with no plug for the sink, washing up by hand was difficult. With only 1 set of cutlery per person (one knife, fork, plate etc), one wine glass each etc, some level of washing up was needed even for a short stay. It was incredibly hot - unfortunately the balcony overlooking the road stank of cat urine presumably from the unit next door, so we couldn't open the door without the smell coming in. There were also a lot of cigarette butts and ash on the balcony so previous guests evidently hadn't respected the No Smoking instructions. There is a fan somewhere by the bathroom/door to the unit with a consistent droning noise and no way to turn it off. We were only there 2 nights so put up with the above. Any longer and we would have called the owners to address the issues directly.

Very central

Amazing apartment Clean and modern 5*

Nothing

Location was good

Water stopped working. Too hot in bedroom. Only one glass ? Sticky wooden floors. Cigarette butts on the floor outside area.

Nice location, and the service team is very good and helpful.

I absolutely love this property that I keep extending the staff are so friendly on phone nothing a problem I even extend last minute and there ok with it if have availability defo one to come to if looking for somewere local to the docks Gawjus property amd even have a balcony defo recommend

B/a

Location

On the way up to the property you enter a lift which has seen far better days and feels like a potential safety hazard. From other reviews I can see it has broken down before. You then leave the lift and are met with a stain-ridden hallway on your way to the apartment door. Upon entering the apartment things appear tidy but upon further inspection it is apparent the accommodation is being minimally cleaned and maintained. During our stay we found a dishwasher full of a pool of stagnant yellow water which smelt foul and meant we couldn’t use it. The fridge door and plates/cups were chipped and had not been replaced. In the pricing room area there were large scuffs and marks under the glass table and the blinds were dirty with what looked like dark stains. The tv was stuck in a showroom mode so every few minutes would display screen settings over a large proportion of the screen which meant we struggled to watch anything. To make this matter worse, the tv remote was not working and there were no spare batteries provided when the staff were informed. The accommodation advertises WiFi and yet throughout our entire stay we could not connect to any WiFi and the apartment was a mobile data dead spot even with 4G and 5G meaning neither myself or my partner could use our phones, watch tv or contact anyone easily. Upon checking the balcony which was dirty and the tiles needed cleaning, we found cigarette ends which hadn’t been removed. In the bedroom, we saw dirt on the floor and crumbs near the bedside table which was also damaged with wood splintering and large chunks missing. The throw had two large holes and the pillow was falling apart. The bedroom windows cannot be opened perhaps due to a building safety regulation but there was no fan provided even in the heatwave meaning myself and my partner struggled to sleep. The bed is on wheels which meant it moved anytime you moved or sat/lay on it.

The apartment was spacious with plenty of room. Fairly central location

There was a strong smell of cigarettes throughout the apartment.especially in the living room/kitchen.

Great location

It’s perfect always clean brilliant staff , great location

Nothing

Everything apartment was disgusting

Good size, interesting location by museums and Beatles statue,Within walking distance of good restaurants - the Ivy and Bacaro. Good view of the Echo building !

Small things eg fridge turned off on arrival so ice had melted, loo not flushed when we arrived so flat smelt, no mirrors with lights anywhere to help with shaving and make up, no tea towels. One blind in bedroom had no chain to raise and lower. Lift broke during stay- did not know where to report as emergency instructions inside lift.‘Instructions’ for heating, oven and on taxi services, and locality would be helpful plus instructions not to ask for help in Malmaison Hotel as staff cannot help (although did let us up to 6th floor to walk into apartments section and go up 4 flights of stairs.)

Balcony

Lift didn't work. Blinds didn't work. Shower dirty.

The balcony is nice to have. The size is very good. Looks very promising.

Looks great, the price is also very cheap for the location but you pay for what you get. Rooms smell musty and weird. The fit and finish of everything is shit. Shower not really working Beds are very cheap spring mattress

Nice location easy to get in the city nice modern apartments

Only one thing I would change is the bed is very small and mattress is very uncomfortable. No washing mashing

Very nice value for money but prefer penthouse suit

Bigger Bed

Location

Price Musty smell No black out blinds in one room