Kongjie Valley

Il miglior hotel del nostro viaggio in Cina: camere magnifiche, personale gentile e disponibile, ottima colazione e cena.

Nulla

Staff is very friendly and the location is amazing!

We had an excellent stay in this boutique mountain hotel close to the Zhangjiaje National Park. The room are super cosy and we felt directly at home. It is a perfect spot to relax and explore the many surrounding opportunities. Our host Jiang was extremely friendly, always helpful and we could ask him anything and Jiang had always solution. His service was outstanding.

Personale ed hotel sono stati eccezionali. Staff gentilissimo e super disponibile, struttura magnifica!!! Tutto pulitissimo e tutti gentilissimi. Assolutamente da provare!!!

It’s truly amazing. Staff do everything to make you feel as comfortable as possible, providing free rides to and from the airport/train station and to the town. They even did our laundry during our stay. The views are spectacular, and the stars at night are beautiful. I saw some negative comments mentioning the remoteness of the place, and to be honest I believe that’s what makes it truly special.

We had a minor inconvenience regarding smell in the room, but they solved it immediately.

Posto stupendo, lontano da tutto, nel mezzo del parco nazionale di Zhang, staff perfetto e molto disponibile con i vari spostamenti

Unica cosa atipica, che non hanno cambiato gli asciugamani dopo aver rifatto il letto!

The view and facilities were amazing. The staff went out of their way to help with transport and requests. The restaurant required a short golf cart ride down the hill but very much worth it as the food was good.

Location was beautiful, the staff was so nice and so friendly and all the pets around the house made the whole experience so lovely

The views from the resort ar amazing. Fantastic views of the mountains and countryside, and the ground of the resort are like a zen garden. They are well maintained with lots of flowers, traditional structures, stone paths, and scenic viewing spots. The room was clean and modern while still maintaining a "country Inn" type of feel. The food prepared for lunch/dinner by Raymond, the head chef, was excellent and offered a wide variety. The breakfast was more basic but also quite good. I want to give a shout out to Raymond, who not only prepared some great meals but also helped us out answering a lot of our questions about the hotel, the excursions we were taking, the area of ZJJ as a whole, etc. He spoke English very well (the only member of the staff who could do so), so it was really helpful to be able to go to him with questions.

While the location is beautiful, it is quite isolated. Once you arrive at the resort, there are no other places to go within walking distance, and even driving to places would take 20-30 min, so be prepared for that if you arrive back at the hotel early in the afternoon. The restaurant has limited hours, so if you want to go for a snack or a happy hour drink, you need to send a WeChat to the staff to arrange it. The system for ordering food is generally to send a message via WeChat. You are sent a menu on the first day of your stay and you order from that. This system has some holes in it and I would say it isn't super reliable. A couple of our messages weren't read so we had to go down to the front desk when we received no response. You also use this system to arrange transportation for excursions and rides to town. The resort has several drivers but rides aren't always available. You will have to rely on Didi to some degree and it might be a bit tricky to get them to take you all the way to the resort. It seems as though they will only take to within about half a kilometer from the resort. Rooms are not cleaned and made up every day, at least ours wasn't, which was a bit of a surprise given the relatively high room rate charged. Also, there isn't really a 24-hour front desk in operation. It seemed to me that at least half the time there was no one there. This is definitely the weak spot in their operation i.e. customer service after you arrive.

Best view, very beautiful location, close zu east gate and perfect service. The team helped out with everything. Would always go there again, best place to have calm and relaxing moments after spending your day in the national park.

Everything. location, environment, especially the people. I was treated like family. They were super friendly.

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Местоположение и персонал выше похвал !!

Было холодно ! Не продумано отопление !!

The view from the room was absolutely stunning. Combine that with a beautiful decor and an incredibly helpful manager made for a great stay.

I loved the location of Celestial Valley having an amazing view on the avatar mountains, isolated from the business of Wulingyuan. The hosts are extremely professional even if they don't speak English and try to do everything so that your stay is amazing. Had very filling breakfasts allowing us to hike for the whole day without needing additional food. They have really cute cats and dogs.

Our cabin was really amazing I would say hooks are missing in the bathroom to hang the towels. There was no way to dry the towels. The place is very close to Wulingyuan but it is not in the city center so you have to always take a taxi or ask the host to drive you to the city or pick you up. Wifi was not working for us

Hospitality at its best! They are welling to do whatever makes you happy and comfortable They helped with a plan to visit the city, 3 days plan including transportation made the trip much easier specially when chinese people dont speak English in scenic areas!

I found bugs in the cabin, they helped me with bug spray and it really worked!

Location was nice

Construction work was happening all over the site. Impossible to relax in room so we had to change hotel straight away

- Просторный номер с большой кроватью, отличным кондиционером, большим проектором и панорамными окнами. - Очень понравится администратор (хостес) отеля. Он свободно говорит на английском и рад помочь по любым вопросам очень оперативно и быстро. - Удобно, что вас бесплатно ( в пределах разумного расстояния) могут отвести и забрать из отеля в интересующую вас точку. - Дизайнерская, красивая инстрагамная территория. Хоть и небольшая, но очень приятная глазу и уютная. - Понравилась домашняя атмосфера в отеле, когда нет критичных правил и ты можешь чувствовать себя как дома. - Шикарный вид из номеров, не обман, действительно из каждого номера очень красивые прямые виды на горы. - Отель небольшой и в нем немного номеров, поэтому не будет много народу, а атмосфера более уединенная.

- Отелю нужно предупреждать, что на территории есть животные, в том числе собаки. Некоторые люди категорически не могут отдохнуть рядом с собаками. - Еда покажется скудной, но в целом нормальная. Английский завтрак нам не понравился, это вообще не то, лучше брать китайский.(он вкуснее)

Прекрасное Местоположение, администратор Джон хорошо говорит по-английски, всегда на связи информировал нас о готовности еды и организовывал трансферы.

Всего пара блюд для вегетарианцев, ели цветную капусту с рисом три дня.. никто кроме администратора не понимает по-английски. Даже объяснив в первый день, что мы вегетарианцы,надо было на следующий день той же девушке объяснять все заново.

Расположение , чистота , уют , вежливый персонал

Я бы добавила в туалете гигиенический душ .

Прекрасное место, самый лучший отель за время нашего путешествия по Китаю. Понравилось все: завораживающие пейзажи, очень чистые , аутентичные и уютные деревянные домики с видом на горы, ухоженная территория с рисовыми террасами, великолепный ужин, гостеприимные , милейшие сотрудники. Нас встретили 2 прекрасных юноши, как самых желанных гостей, донесли чемоданы до домика, предложили выбрать по меню ужин, составили план посещения достопримечательностей и дали машину с водителем. Приятным бонусом была встреча в аэропорту. У нас в домике был чай Мэй Ча из дикорастущих трав региона Чжанцзяцзе, он как-будто покрыт инеем, обязательно нужно попробовать.

Понравилось абсолютно всё

Everything is absolutely perfect! From location, hotel facilities, room, the team... it feels just like home. The entire trip was planned by Jean. Best hospitality we got in China.

Absolutely great location with wonderful view. A lovely swimming pool with the best view ever. Nice spacious rooms, a pick up service and a service to drive you wherever you wish to go in the surroundings. A very good team of young people that do their best to help you with booking tickets, prepare your trip etc. Good communication.

We have 2 suggestions: 1. A few nice beds to relax at the pool would be nice. 2. The pool is quit deep and there are no steps to get in...and subsequently to get out. So maybe a rail to be able to get out of the pool without the help of a plastic chair as a step, would be a good addition. But great pool, no doubt about that!

Lage, Personal, Ambiente, Shuttle Service zum Park. In Summe sehr gut, aber natürlich auch recht hochpreisig im Vergleich.

Verbesserungspotential (vor allem bei diesem Preisniveau) - Frühstück sollte besser sein (mehr Auswahl) und / oder Gäste Wünsche jeweils abgefragt werden - Zimmer wurde erste 2 (von 6) Nächte nicht gereinigt, somit Müll nicht geleert, kein neues Wasser ins Zimmer gestellt und Handtücher nicht gewechselt - Pool hat nur niedrigen Wasserstand (bei höherem Stand wäre es ein infinity Pool)

Se cercate un angolo di pace immerso nella natura più spettacolare della Cina, questa struttura è il posto perfetto. Le camere sono curate nei dettagli, pulite e arredate con gusto, perfettamente integrate con l’ambiente circostante. Il personale è incredibilmente gentile e disponibile, sempre pronto a consigliare escursioni o aiutare con ogni esigenza. Ogni mattina ci si sveglia con il canto degli uccelli e una vista che sembra uscita da un film: montagne sospese tra le nuvole, verde ovunque, e una sensazione di totale tranquillità. Noi abbiamo cenato per entrambe le sere in struttura sotto una pagoda cinese in legno, e’ stato fantastico, la cucina e’ autentica. Un soggiorno qui non è solo una vacanza, ma un’esperienza che rigenera l’anima.

Nulla

Quarto com uma cama muito confortável! Vista do quarto é linda

Falta de local pra pendurar as toalhas

Hotel stupendo, vista mozzafiato e tanta gentilezza Super consigliato

It was gorgeous and the people were so helpful, really friendly and always readily available to answer any questions. The food was amazing as well!!’

Nothing!!

Struttura bellissima con vista spettacolare situata all'interno del parco. Personale fantastico, ci hanno aiutato nell'organizzazione delle visite al parco spiegandoci nel dettaglio quali sono gli itinerari migliori da seguire, ci hanno portato e riportato agli ingressi e all'aeroporto. La nostra stanza era bellissima e uguale alle foto. Cibo anche molto buono.

Niente da dire, miglior struttura del nostro viaggio in Cina.

La vista sicuramente è mozzafiato, camera molto pulita e priva di insetti pur essendo immersi nella natura. Ombrelli forniti dalla struttura molto utili. Colazione con frutta fresca, caffè, cereali, waffles o pancake

Onestamente non capisco i voti altissimi che hanno, considerando anche il prezzo rispetto alle altre strutture in zona. Purtroppo abbiamo avuto temporali fissi che sicuramente stanno influenzando il voto. La struttura è in cima a una collina il che rende gli spostamenti difficili da improvvisare, ogni uscita va concordata con un certo anticipo con la reception per prenotare i loro driver. Ogni sera siamo finiti per rimanere in struttura. Vista a parte, consiglio di dormire direttamente a Wulingyuan per essere più liberi. Cibo okay, la colazione ha anche opzioni western e frutta fresca. se volete cenare in struttura anche quella va prenotato e costa piu della media

El lloc és increible, difícil poder estar millor. Tot l’staff és molt atent, especialment en Xao. No tenim prou paraules d’agraïment cap a ell, una persona excepcional!

Las vistas son espectaculares y el personal nos ha cuidado y ayudado en todo. Han hecho que sean unas vacaciones fantásticas. La habitación era muy bonita y acogedora.

El desayuno era un poco justo, aunque la fruta estaba muy rica.

What a beautiful place to stay! The views, the rooms and the staff were all exceptional! This was, without a doubt, the best customer service experience I’ve ever had. The staff went above and beyond in every way — professional, friendly, and genuinely committed to making sure everything was perfect. I would definitely recommend for you stay here! It’s incredible!

Everything was perfect

Il nostro soggiorno al Celestial Valley è stato di tre notti. Chalet fantastico, pulitissimo e con vista stupenda sulle montagne circostanti. Staff super premuroso e sempre pronto a soddisfare qualsiasi richiesta, nonostante le difficoltà di comunicazione dovute alla lingua. Ci hanno organizzato tre giorni di tour nel parco seguendo i nostri desideri ed acquistando tutti i biglietti di ingresso necessari. Non possiamo altro che consigliare questo hotel anche se lontano dal centro cittadino, ma sicuramente un surplus per godere di pace e tranquillità nelle ore di riposo.

Nulla

Incredible views, the sunrise is amazing. The staff are super friendly and so accomodating. The highlight of our trip!!

The wifi didn’t really work, but probably expected for the more remote location. Can’t fault this place.

Everything. It is a super wonderful place.

Nothing

Amazing views. Great hospitality. Clean and new

Nothing

Location, location, location! Though a bit remote, the hotel actually offers VIP transportation services to guests. You are easily able to get around. The view is beautiful! It’s very close to all the attractions.

There were road constructions that may add 20-30 min delay, but that’s beyond the hotel’s control.

The hotel staff were very hospitable. They were always willing to help in any way that they could. The biggest benefit is that they will transfer you to any location around the park free of charge, which is great when you are traveling without a vehicle. They were easy to speak with and replied to any requests promptly. Every single person working there made it a priority to ensure a seamless and enjoyable stay.

The only note I would make is completely out of their control. The property is located in a rural area in the mountains and the frogs at night are very, very loud. If you’re a light sleeper, bring earplugs. You may think this is an over-exaggeration, but they truly are very loud.

Service, location and facilities were incredible! What a special experience. The team was incredibly friendly and helpful. The experience of Zhangjiajie within such an incredible accommodation was just perfection 👌

Couldn’t imagine a more beautiful location. Quiet, beautiful view, great hosts willing to help with anything

Nothing

The scenery at the location was stunning. Breakfast was included and was buffet style, so lots of options. The room was clean and there were nice touches such as a traditional teapot and a fridge. An airport transfer was included in the price and they took us down to the park entrance free of charge too.

The location was up a narrow winding road, so taxi drivers weren’t too happy about getting us back there. The shower was cold on the first morning, but seemed to warm up after that.

We loved every detail about this hotel!! From the design and the breathtaking view of the room to the incredibly helpful staff, we could not have wished for a better stay. No doubt our absolute favourite hotel in China!!

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The whole staff were amazingly attentive to our needs. The view from our room was one of the best views we have ever had. Only about 15 minutes from the Park’s East entrance from your room. They drove us to and from town whenever we needed it.

Long walk up to lobby

Everything!! Fan and the entire team were amazing and helped me arrange tours and provided great food

N/a

The experience is super good! Close contact with the beauty of nature, strong privacy, no one disturbing people coming and going, the swimming pool is very beautiful, I will come again in summer.

It's a famous influencer-friendly guesthouse, where you truly stay within the scenery. The housekeeper is kind and attentive, and the room is thoughtfully decorated. Looking forward to visiting in the winter to see the snow.

Everywhere is a beautiful view, and any random shot can turn out great. The butler-style service is also excellent.

nothing

The best place to stay in Zhangjiajie, the service was perfect, the staff perfect and the room really beautiful. Really great people with an unparalleled sense of hospitality. Thank you again. Alexis and Ophelie

The guesthouse is beautiful, with spacious rooms and a lovely tea room available for free use. Although it's located on the mountain top, there's a butler for convenient pick-up and drop-off. The sunrise and sunset views are stunning.

I fell in love with this guesthouse at first sight. It's perfect for a vacation, allowing you to connect with nature, and the room decor is beautiful. The caretaker took us to some amazing hiking trails. I plan to come back with my friends next time.

Living on a mountaintop, surrounded by clouds and mist, you can watch the sunrise and sunset from a beautiful infinity pool. The room features large floor-to-ceiling windows with a stunning view of the canyon. The scenery is breathtaking, and transportation is provided, making it a truly enjoyable trip.

I like the view of the room and the facilities were great. You will have a great memory! Nice trip! Highly recommend!

Clean, nice

No special

The guesthouse on the mountaintop features classical decor with elegant quality, seamlessly blending with the breathtaking natural scenery. The butler service was meticulous, warmly picking us up and providing detailed travel advice, which saved us both time and money. The meals were also delicious, making our time here extremely enjoyable.

The guesthouse on the mountaintop is very characteristic of Chinese style, surrounded by stunning mountains and streams with beautiful scenery. In the morning, walking through the mist is like a dream. The room is exquisitely decorated, the mattress and pillows are very comfortable, and the butler service is very warm. Additionally, they offer convenient transportation with pick-up and drop-off services.

The B & B is located in the original ecological mountain forest, surrounded by green water and green mountains, you can experience a cool summer life without a long journey, and feel the romantic sunset in the evening; The rooms are small and comfortable, and the basic facilities are complete; The breakfast is delicious, and the housekeepers are humble and make people feel at home. Highly recommend the friends who like mountain beauty to experience it!

beautiful place in the mountains, surrounded by nature. Highly recommended for for people visiting Zhangjiajie, also good customer service.