Glorianna Hotel

I had the balcony view

The doors did work properly the painting was falling off the wall the electric switch was not on the wall just the raw wire .I didn’t leave a bad review because my uncle knows the Owner I met her once she seems like a lovely person but even the bed sheet’s was ripped

Cerca a las playas

Dificultad con la conexión wifi , muy intermitente

Location was okay.

The place needs a big upgrade... New towels... facilites and all.

Room and breakfast was amazing

There wasn't a thing I didn't like

Would have been a good price for property if booking.com hadn’t added $100 to the original cost through the hotel directly. Directly $85 and through booking.com $200

Was not well maintained. Patio door was broken, and security guard slept all night.

The location close to the airport and the beach.

The price for the room is way too high for what you get. You can have breakfast for 14 USD extra, but they only serve instant coffee. I decided to go to nearby places for breakfast.

I did not get any of the rooms that I booked. I got some old broken down rooms.

It was not exciting. It was more like staying at a little house.

Loved the rustic look and the peace and the location was perfect

That they stop serving food at 5

I liked the fact that it was quite

I didn’t like the fact that the restaurant closed early especially when travelling alone you need to be able to access food nearby

I've never experienced any place as dirty as this,

Bathroom was dirty .the bedroom bedding was dirty .

Sono stato solo una notte,per quello che ho visto non mi è piaciuto niente

Tutto

Everything

Nothing

Nothing

Everything

The staff were friendly!!

The property is very dated, the water went out during my stay, it came on while I was out and when I returned the bathroom was flooded. There was no hot water, the beds were uncomfortable with bed bugs, and despite housekeeping, I found someones underwear behind the chair in the room. The TV was a 25 inch computer monitor, and the channels didn't work. I ended up at this hotel due to all other properties being booked out. I left immediately as a room became available at an all inclusive.

Wasn’t there to the airport?

The room need to modernize the furniture’s are old. The walls need to paint

Convenient location and parking!

No generator when electricity goes out…

Was comfortable, only problem is that the TV, CABLE, nothing work.

I love the vibe at the pool.

Property is very rundown and rooms have old issues that were fixed poorly.

The staffs are very nice and welcoming.

I made a request for valentines preparation it was not met and I was disappointed

No food available

Loud music, worn out sheets and towels, cable did not work missing light bulbs.

Convenient location

Hotel is out dated.

We had a nice balcony with a large room. The pool was great. Food was easy to buy, very reasonably priced and tasted great! The wood work was beautiful.

Well, ants a little, and stairs only but healthier so no worries.

The place needs to be properly maintained and it’s dirty the bed linens need to be washed the bathroom needs cleaning the place needs proper management

Breakfast

Management

We arrived in Montego Bay very late at night, after another hotel purporting to have 24/7 reception was not able to help us! We were happy to be close to the airport for a morning flight. A/C, TV, pool and restaurant are all bonuses.

Sometimes, I just need a cheap place to lay my head close to the airport. I'd stay more often if budget allows. A membership or frequent stay discount would be welcome.

Good location, safe secure and near strip.

The the furniture and fixtures were old and run down. The parking in the back was horrible. Lots of hens and duck walking around and the place smelled horrible The pillows were hard and uncomfortable to sleep on. Woke up a few times because I felt ants crawling over me and biting me

Nothing

Every thing

Nothing, I was pleased to leave!

I had to move room 3 times due to every room having leaks. I booked for 3 nights but had to leave after two as the room was not clean and the air conditioning unit was leaking. I had requested a specific room when I booked, this was confirmed yet given to someone else. The whole place needs to be updated, it’s dirty, zero maintenance and clearly no investment has been made for years!

Convenience

Customer service

Location, friendly staff

Rooms needed microwave and iron

Location great

I was early checking lady tell me it is not me the person who supposed to be checking in

Allowed more than a dozen people to book reservations, without having any rooms available Did not pull their hotel from booking.com Standing multiple families during Sangster Airport shut down on Aug 10th 2023 Was offered drugs at the front outdoor lobby Beware

Very disappointed and was put in an extremely potential dangerous situation

I did not eat there

The room had good air conditioner and the water pressure in the bathroom was good

Upon arrival they had no records of our reservation so making a reservation is a waste of time. Their customer service is very poor. They also use the old-fashioned system to accommodate guests instead of using technology. The room appeared as if it was not prepared properly before our arrival as we had to wait for them to spray out the room and do whatever else before we could enter. We received an old fashioned key for the room and the door was so hard to open/close. You have to literally pull the door towards you to open it and push it forward when closing from the inside. The furniture in the room looks like they were there from in the 30s. Not to mentioned the towels and wash clothes. They appeared two coloured as if they threw bleach on the blue towels to wash them as they were burnt out, while the wash clothes were thin, as if you could see through them and they were looking dirty. (I would suggest you walk with your own wash cloth and towel along with your body wash) The dining area needs great attention. The table clothes appeared as if they have not been washed in months and the area need to be dewebb. Had breakfast there the first morning and I must say that the meal wasn't tasting that bad but it had too much grease. For me, it's not a place I would really recommend. NEVER GOING BACK THERE

The treatment from the staff was excelent

There were some cockroaches in the facility

the staff was really friendly

bae closes at 10

The staff was friendly , the location is great as it is walking difference to the shops / bars. Good for a cheap weekend away.

The cleanliness of the hotel was poor, the pool wasn’t clean, the rooms wasn’t maintained very well. The cleaners kept on top of cleaning the beds and giving fresh towels but didn’t clean the rooms very well, there was cobwebs in the shower, the floor was dirty, full of dust. The staff wasn’t very honest with money with tourists , we seemed to of been ripped off alot of the time. Staff always forgot to give change back to you.

The hot water was not working, the roof was leaking in two different places. The patio doors did not close properly and the floor in the room could have been cleaner.

Nothing

Place was old and out dated

Location

booked last minute at $159/CDN per night. almost double they regular rates. Booking.com is way too expensive

location

The owner is very rude and unprofessional

the food was okay

the room was old. the bathroom toilet was rocking, there was mold on the window and the bathroom tub had flakes from chipping all over it. the to bathroom also couldn’t be locked

Nothing...it was the worst hotel I have ever stayed in. Cleanliness was null and void. Condition was terrible. It was a desperate booking as my flight was canceled. I wish I could get a refund. The location of the hotel was perfect as it was a 5 min drive. That was the only good thing.

Not clean. Filthy. Very very very outdated. Food was limited. No elevator. Have to carry your luggage up the stairs. Awful condition. Just a dump!

Convenience to the town. It was a quiet and beautiful place, not what you would find in a budget destination.

Spending only 4 days

did not match the pictures on booking com

cleanliness was poor

The staff were awesome

Food selection was ok but need more options to choose to eat.

my family and I just got back from our vacation and we had to spend our last day at the Gloriana hotel. We had a last-minute cancellation with her flight and with it being Christmas Eve we were literally stranded at 10 o’clock at night. With nowhere to go, I searched on this website, and I found this hotel. We booked a hotel in a part of arrival. The people were very courteous and friendly and happy to help us out. The property is plain and simple with a pool and amazing restaurant for fresh home. Cook Jamaican food. Everyone at the hotel, or so friendly.

Only a couple things I did not like about the property was is that the bedsheets and the towels were not very clean and my children’s bedroom, for they found a few cockroaches that were dead and one living. The hotel is approximately 40 years old and is due for an update.

The breakfast was excellent

The outside environment is. The accommodation needs updating and the facilities. Staff were friendly enough.

The breakfast was reasonable and value for money. The room was spacious and generally clean. The hotel is ideally placed to walk to the beach and the main shops in Montego Bay.

The receptionist tried to palm me off in a room with no windows when I had paid $90 for a room with a mountain view (in reality a view of a rock face across the main road). The hotel looks like it had not been decorated since the 1990s. A Fawlty Towers Hotel in the middle of Montego Bay.

Location perfect. A few minutes away from the airport and transport. Bar and restaurant onsite.

There was nothing not to like. Food was great only a bit pricy but it's expected with covid and putin war causing damages