Rateel Apartments vs Similar Hotels

Spacious rooms but some maintenance issues were reported.

Several complaints about room comfort, size, and noise, impacting the overall score.

Several guests described very compact rooms, old furniture, bad beds and broken fixtures — room quality is notably poor.

Rooms were reported as clean and spacious, with no significant negative remarks.

Issues with cleanliness noted, including malfunctioning refrigerator and washing machine.

Generally noted as super clean, but some reviews mentioned cleanliness issues.

Mixed reports: some guests praised cleanliness, but several complaints about unclean sheets/towels, dirty pool and broken/toilet maintenance indicate below-average cleanliness.

Some reviews noted cleanliness was good, but there were also concerns about the adequacy of room amenities.

Convenient location with access to essential services; however, there are some concerns about nearby attractions.

Good location noted as a pro in several reviews.

Multiple reviews highlight an excellent central location close to everything; location is a clear strength.

Location mentioned as good for city center access but not ideal due to surrounding environment.

Generally positive sentiment with polite and helpful staff.

Staff mentioned positively in multiple reviews as helpful and polite.

Service consistently praised — staff hospitality and the manager (named) received strong positive mentions, justifying a top score.

Generally helpful staff highlighted in multiple reviews, though one review mentioned poor reception service.

No breakfast provided, which was missed by some guests.

Food quality noted as good in some reviews but criticized for limited options.

Breakfast was described as tasty and enjoyable by multiple guests, though noted as limited and repetitive — overall quite strong.

Breakfast was good but limited options were noted, affecting overall perception.

Facilities like parking and restaurants present but some amenities not functioning well.

Noted lack of basic amenities like drinking water, and inconsistent quality.

Amenities underdelivered: pool/gym reported as unready or unclean, some missing kitchen items; limited positives (e.g., café) but overall weak.

Facilities mentioned positively, except for issues reported regarding the pool being closed.

Decent value considering the location and space offered.

Mixed feelings noted; some reviews cited good value while others felt it was overpriced.

Guests explicitly stated the property does not feel like a 4-star value and is not worth the price paid.

Guests felt that they received good value for money based on their experiences in the hotel.