Apartamento Cumbres vs Similar Hotels

Rooms/apartments are spacious, well equipped and have great views, but multiple complaints about very uncomfortable beds, mattress indentations and some narrow rooms limit the score.

Comments on outdated furniture and small uncomfortable beds.

Mixed comments: some praise comfortable, spacious beds, others call rooms dated or low quality; a safety issue noted with a bunk bed lacking guardrail.

Multiple reviews describe the apartments as 'limpio', 'impecable' and very clean; overall cleanliness is consistently praised.

Some reviews indicated issues with cleanliness and water quality.

Multiple reviewers explicitly note the hotel is very clean and smells good; overall housekeeping and public areas praised.

Repeatedly called 'excellent' and 'inmejorable', located on the plaza with easy access to slopes and central facilities—one of the strongest positives across reviews.

Frequent mentions of the superb location and accessibility to ski facilities.

Location repeatedly highlighted as excellent and right by the lifts; consistently strong positive sentiment.

Staff frequently described as friendly and helpful, with several positive mentions; however there are isolated reports of poor receptionist behavior and limited services out of season.

Most reviews praised the helpfulness and friendliness of the staff.

Staff are frequently described as friendly and helpful, though there are several service failures (rude breakfast staff, lost driving licence incident, slow checkout) that reduce the score.

Few mentions of food; lack of hotel breakfast and only a couple of restaurants open off-season result in limited F&B options noted by guests.

No specific mentions, considered standard quality for this hotel tier.

Buffet breakfast and food are repeatedly praised as very good with wide variety; some policy complaints about takeaway restrictions but overall strong positive feedback.

Useful amenities like ski storage/lockers are noted, but guests report limited hot water (small electric heater), no hotel breakfast, only a few restaurants off-season, and missing instructions for appliances.

General satisfaction with hotel amenities, but some mentions of specific issues.

Spa and pools are valued and frequently mentioned as a plus, but complaints about overcrowding, noise, small size and some missing relaxation areas lower the rating.

Several guests explicitly call prices high or 'insoportable' for the area and feel value is lacking when rates are steep; value is a recurring concern.

Good value noted, but with some concerns regarding room quality.

Several guests explicitly complain about high prices, extra charges (paid flip-flops, picnic costs), and feeling overcharged given closed lifts/pistes or room quality.