Premier Inn Edinburgh A7 - Dalkeith

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What a lovely stay, the staff were so friendly and helpful they made me feel at ease. Probably the best Premier Inn staff I’ve had the pleasure of dealing with They were having a refurbishment at the time, you could not tell work was going ok. The site manager for Novus was very nice and polite New rooms look amazing I’ll definitely stay again, very clean and stylish 10/10

A business/work weekend away with the partner, we were both doing VIP/Green Room security at a couple of darts events in Scotland and based ourselves at The Premier Inn, Dalkeith, Edinburgh. A double bedroom booked, we had room 21 and a couple of unlimited breakfasts. Hotel was ok, a typical Premier Inn, customer service pleasant and helpful, room clean and comfortable albeit a tad chilly, the en-suite fine. Breakfast at the restaurant was good, give your name and room number and your unlimited breakfast is cooked to specification, all in all a steady good, happy enough to recommend.

Hotel scheduled for iminent refurb....it needs it. Blinking lights evident lots of areas. 1 key given which made transit in and out more difficult. Food OK but no better. Appears packaged for the limit menu scope currently. Single sheet toilet paper.....a bit like a motorway service station! Time to upgrade

A lovely friendly hotel, staff are helpful and the hotel and room were clean. Could have done with more tea and sugar in the room and some biscuits.

The hotel facilities were fine and reasonably priced for a fairly good bedroom, however the bar is appalling, i paid £4.90 for a 330ml bottle of beer, (never again) and the evening food although palatable was short on chips, i got about 8 chips, not really a portion.

Nothing the two day was a total disaster from the time we when for the evening meal on the Friday to the breakfast on the Sunday. We will start with the check-in which was good then we went for hour evening meal which costs £10.99 each the chicken was not very hot and the pasta was about £3 worth the waiter was run off his feet. Saturday morning breakfast one waiter on his own not a good idea. Sunday morning breakfast one young lady on her own no bread no plates no hot water. The breakfast itself was not cooked properly the ashbrouns inedible pork sausages not cooked a lot of trouble in the restaurant. Breakfast was £10.99 each the chef has no idea what he or she was doing. More staff needed as soon as possible. HOPE I GET A REPLY FROM PREMIER INN

Parking parfait, réception ouverte 24h-24h, chambre plutôt confortable, propre, petit déjeuner parfait avec du chaud et du froid. Un accueil chaleureux surtout au petit déjeuner qu'on prend dans un autre bâtiment. Bon rapport qualité prix

We've used Premier Inn many times over the years, for single night visits, because we've previously enjoyed a clean comfortable room and they're convenient. Dalkeith was absolutely the worst Premier Inn we've stayed in. The bathroom was dirty - hairball in the plug hole of the bath, hair in the basin, dirty hand marks on the door frame, mildew around the bath and pipes. Rotting skirtings. The on-site catering establishment has such poor reviews, we had to go to the nearest town for breakfast and dinner. It wasn't at all appealing.

Below standard experience so far. Rooms are ok but not great . Staff to check in was friendly and welcoming but restaurant was not impressive at all with only one member of staff and everything available in minimal quantity for breakfast . The worst is no availability of phone signals , internet provided free doesn’t do even basic browsing . I am currently staying in the place with my kids and they are causing a lot of stress as their iPads have no usable internet . I checked with reception only to be told that I can get ultimate internet to do basic things with 5£ per day for one device only so with my family I need to pay 80£ for 4 days for basic internet . This place has no phone signals . I believe this is blackmailing and I have refused to buy internet . I will make sure whoever I know doesn’t book into this place

Stayed for a couple of nights for business. Room clean, breakfast and service was fab. WiFi connection was poor however staff helped us to connect in another area. Customer service from the wonderful Leigh was outstanding. Friendly and very helpful with additional wee touches for myself and my colleague to make our stay the best.

Bed super comfortable, quiet accommodations and good parking. Tub/ shower combination in bath and tub way too high insufficient grab bar very difficult to get in to and very slick, a slipping hazard for sure. Felt unsafe using it.

Well No sure what to make of this place usually Premier Inns have a standard and why I usually book them Not here ! Guy at check in couldn’t be bothered when I arrived no mention breakfast times or anything He mumbled that the restaurant opened at 6pm Room was ok if tired a bit but clean enough with smallest TV I’ve ever seen in a hotel The meal selection is as much reduced menu and again same guy that was at reception delivered my soggy fish and chips No draught beers or draft coke etc The place was soul less After delivering the good no peas or salads as garnish he retired to behind the bar to carry on his phone Breakfast was equally as poor bacon undercooked and hash brown soggy No coffee machine available only flasks hot water Check out no one asked about stay Premier either get a grip of this place or close it

This hotel was so far from the train station. There was a lot of construction going on, and maybe if this had not happened, we could have had a better chance of taking the bus to the city. There are no restaurants close by.

The rooms are up to the normal standard but both the hotel and restaurant are badly under-staffed with resultant service problems. The same guy checked us in at the hotel, opened up the restaurant, seated customers, took their food orders, ran the bar, served the food, cleaned the tables, and took the money. It's not his fault - he told us he was taken on as a receptionist! There were just 2 people on duty to cover all these different roles across 2 buildings separated by a big car park. Clearly management have a lot to answer for here. The menu is a slimmed down version of what other Premier Inns have to offer and the bar has no draught beer taps. Everything on offer is the absolute minimum, and unfortunately the staff get all the criticism where the real problems lie with management.

Comfortable, spacious and clean rooms. Air conditioning very much appreciated and the curtains made the room very dark. Lovely breakfast including vegan options. Staff very friendly.

Where to start. We were not informed that the attached bar restaurant was being renovated until the day we arrived. Went in for food (limited menu) and was given a microwave chicken curry. The rice was still clumped together and it wasn’t hot. The hotel itself was hot due to no air conditioning which we were informed had been broken for a few days and there was no sign of being fixed anytime soon. ( A fan was offered ). This during Scotlands only heatwave. We asked for the room to be given a clean after cpl of days which they did half a job,yes bed was made and towels changed. But not taking dirty cups away, but leaving clean cups next to them ?? Overall not worth the money. Uncomfortable nights sleep.

We loved our one night stay here. I was worried because I didn’t realize there was no lift on the property, but the staff was very helpful in getting us to our room.

Horrible old hotel in the middle on nowhere with poor dining facility. Nothing near by so stuck using their horrible restaurant. £200 a night, for what shoudl not have cost more than £50 - never again will I stay at a Premier

We had a great stay at Premier Inn Dalkeith! Our room was clean, comfortable and spacious. Having 2 children that's definitely what we need. The team here are so friendly, nothing was too much trouble for them. Breakfast was a hit! Help yourself to continental and the cooked breakfast is cooked fresh from the kitchen. Absolutely perfect for us. We will be back! Thank you so much to Angie and the team for a great stay.

Travelled from Troon to Dalkeith and didn’t arrived until gone 6.00pm, and quite tired. Our Premier Plus room was on the second floor and no lift. However Aiden who was on reception helped us with our case as we don’t travel light when away. Thank you Aiden. Our room was well equipped, spacious and airey. We had paid for breakfast and Angie was over the car park in the Esk. Not a buffet but cooked to order, and very good. Stayed for 2 nights. On booking out Angie was on reception. It appeared she was the manager, and the way she worked I can understand why. Lovely stay, thank you Angie and the team. .

On site pub closed so had to travel to eat , breakfast was cold so only ate once out the 3 mornings we paid for . Rooms not cleaned while we were there 3 days . Wifi poor .only told resturant was being refurbed not the whole pub being closed so we had to travel and eat out.not good

Don't bother the food was absolutely terrible and the noise of other guests woke us up during the night and early hours of the morning. We had to inform reception So expensive to stay too Some staff were helpful Rooms were clean and wheelchair accessible

Hotel is just about OK, restaurant is absolutely shocking. My suggestion is avoid this Premier in and book elsewhere! Bar/restaurant staff were rubbish and as for the menu, well let's not start on that as it was absolutely horrendous, Premier Inn, you should be ashamed of this establishment!!