10/10
Reviewed Dec 4, 2025Well what a surprise having never stayed in a Premiere inn before I really didn’t know what to expect. Upon entering the hotel we were greeted by a lovely gentleman on reception who was the duty manager “Danny” who was most helpful in every way possible. We were both very impressed with this hotel, everything was as advertised, a good bed, nice room and breakfast but most of all great value and super friendly staff. Will you use Premier inns again? We definitely will.
10/10
Reviewed Nov 29, 2025I stayed at Premier Inn Algate for a work trip.
After a long journey, I was checked in very quickly by a lovely man. First impressions of the hotel upon entering were great. It's really welcoming, warm and clean.
My room was on the fifth floor. It was a Premier Plus room. I'm not sure I booked a Plus room or it was an upgrade, but it was superb. It was huge, with views of the shard. The bed was massive with clean, crisp linen and very comfortable indeed.
The room also had a lounge chair, desk and chair and wardrobe.
I was pleasantly surprised to find an iron and ironing board which I needed to use. It saved me a trip to reception.
A coffee machine was a lovely touch, as was two mini chocolate bars and water in the mini fridge.
The bathroom was large with a bath. The shower gel and handwash felt luxurious.
I had dinner in the restaurant. I've never come across a steak restaurant within a Premier Inn before. I chose a burger with a mushroom and truffle mayonnaise and fries. Service was good in the restaurant and the food was tasty. Before my meal, they offered a small bowl of popcorn on the table. The popcorn was covered with beef (maybe?) flavouring, and although this isn't something I'd usually go for, I was pleasantly surprised and enjoyed a few bites.
Breakfast the following day was superb. Buffet style and plentiful. The cooked selection was hot and quality produce. It had a really nice and relaxed ambience in the restaurant for both dinner and breakfast.
I really enjoyed my stay here and would stay again in a heartbeat.
10/10
Reviewed Nov 16, 2025We had an absolutely amazing stay ❤ I travelled with my 11 year old boy fir a theatre visit and to explore London. This hotel was the perfect base, upon arrival the man on reception was extremely helpful and accommodating. The room was clean, a very comfortable bed, with zero noise!! A brilliant breakfast and equally good restaurant which serves great prosecco!! 10 out of 10 for premier inn aldgate!
10/10
Reviewed Nov 5, 2025We stayed at Premier Inn Aldgate and had a great time. The room was comfy and clean, and the staff were all lovely. Breakfast was lovely and wide choice. A big shoutout to Ayesha from reception, who let us have a late check-out since our flight wasn’t until 6pm — it honestly made things so much easier for us! Especially with a toddler. Really appreciated the kindness and flexibility. Would definitely stay here again next time we’re in London for a short trip!
We have stayed with Premier Inn many times and usually have a great experience, but this visit was disappointing. We had three different rooms due to damp smells, high humidity and maintenance issues (broken ventilation, air-conditioning turning off, water running down the windows, even mould on the ceiling). The reception staff did their best to help and moved us each time, but the overall room quality was poor. We were also promised a follow-up email about a refund, which we never received. Very unlike our previous stays.
8/10
Reviewed Oct 29, 2025Great location (10 min by foot to Tower Bridge, 5 minutes to subway, good restaurants nearby), nice family room and very attentive.
Good enough breakfast
10/10
Reviewed Oct 27, 2025As usual, great stay in Premier Inn. Room on 5th floor, little annex opposite the lifts, however no noise at all from the lifts. Breakfast on the Saturday morning at 10am was pretty chaotic. Not enough tables set up for breakfast and clearly not enough staff as had to wait about 10 mins to be seated and a similar time for some cooked items. Other than that, stay was excellent. Big shout out to Chady on the front desk. In a world full of robotic, vanilla check in staff, he was a breath of fresh air - very personable, happy demeanour and enjoyed a laugh with the guests. Hotels need more front staff like Chady, a real credit to Premier Inn.
10/10
Reviewed Oct 27, 2025Good location and quiet rooms. Close to Aldgate East tube station. Thanks very much to Chady for taking great care of us at check in.
10/10
Reviewed Oct 27, 2025Based the 5 star review on the very warm welcome from Chady upon check-in and the lovely Premier Plus room booked.
Very clean room, nice toiletries, super comfy bed and good value for a London hotel.
Downside was the poor service at breakfast on the two days we stayed there. Took too long to get seated first day and on both mornings, there were long waits for the buffet to be replenished with sausage, eggs, etc.
10/10
Reviewed Oct 27, 2025Chady at reception was so lovely, helpful and understanding. He is a great asset to the hotel.
Clean hotel despite the high turnover.
10/10
Reviewed Oct 26, 2025Down in London for the RL game, as usual comfy beds, this hotel is located close to 2 underground stations offering great access to the underground, great price for a London Hotel. V friendly staff. A big thanks to Chady who was on reception when I checked in. A big friendly welcome top bloke.
10/10
Reviewed Oct 24, 2025My fave 💓 Hotel in London in a quiet street near lovely buzzy Spitalfields... staff are amazing 👏 helpful, friendly... Chady made me laugh as he took good care of all my requests on checking in and out 👍
10/10
Reviewed Oct 24, 2025We had a great experience. The rooms are clean and equipped with all the comforts, and the reception staff is always available and very kind to answer any questions. The location is also excellent, just a few steps from the tube. I would definitely return!
8/10
Reviewed Oct 19, 2025Overall we had a lovely stay. The location was really convenient for what we had planned in the area. The room was clean and comfortable. We had a twin room which consisted of a single and double bed. Both beds were really comfortable. We both slept well. The staff who served us were all helpful and courteous. We didn't use the restaurant or bar. Purely because our plans meant we ate and drank elsewhere.
It was very basic, but perfect as a base to center all your plans around.
We would both stay here again.
8/10
Reviewed Oct 15, 2025Fair enough for the price...good food...close to almost all attraction in London..great services...nice staff......
8/10
Reviewed Oct 15, 2025The Premier Inn London City Aldgate is really well situated, a short walk (or one metro stop) from Liverpool St station - where the Stanstead train comes in too. It’s also only a 10 minute walk to Tower Bridge
We stayed in the Premium rooms on the fifth floor. It’s a great sized room, bed is comfortable and the floor is very quiet with no noise coming from street level
It just so happened that the bathroom door didn’t lock in the room we were in, but we reported it to reception on the way out, so hopefully they fixed it
The TV’s don’t have smart features if you’re planning on streaming anything, which was probably the only criticism I’d have for a modern hotel like this one
10/10
Reviewed Oct 4, 2025Continentales Frühstück, saubere Zimmer, Restaurants, pubs und Supermärkte in der Nähe. Pizza Union ist zu empfehlen.
I stayed here on business for one night as I was working in the area the next day. I had stayed here before many times so was familiar with the hotel and its facilities. I booked a standard room and breakfast.
The hotel is just a few minutes walk away from Tower Bridge and the Thames, Aldgate East Tube station and Liverpool Street mainline train station, so is a great location to explore London. Brick Lane is also just a few minutes walk away.
My room was on the top (6th) floor and was well equipped with all I needed for my stay. The only minor niggle was that the (free) standard Wi-Fi was a little on the sluggish side but apart from that the room was great, with a super comfy bed and large flat screen TV, work desk, ample power sockets and a decent bathroom with a large shower head.
There were tea / coffee making facilities in the room, although it seems they now provide two sachets of caffeinated coffee per person as standard, so anyone spending time in the room (or needing decaf) may need to get supplies from reception.
The breakfast was fine...a good selection of chilled fruits, yoghurts, cereals etc , and the hot selection was appetising and tasty although some of the items were not piping hot and perhaps had been sitting for a while. Otherwise all was good and the staff I spoke to were friendly and quietly efficient. Check in and check out were fast and hassle-free. Overall a pleasant stay and will no doubt return.
4/10
Reviewed Sep 29, 2025No limpian a diario la habitación. Finalmente averiguo que es una "costumbre" de esta cadena de hoteles. Se debería advertir al contratar la habitación. Para eso prefiero un airbnb
8/10
Reviewed Sep 29, 2025Excellent location. Room clean and quiet. Staff friendly. Breakfasts good. General atmosphere in hotel was good. Room serviced when we asked for it. Good left luggage facility.
10/10
Reviewed Sep 8, 2025Struttura in una posizione ottimale (vicino alla Circle Line e alla District), pulita, stanze di dimensioni normali. Il personale è stato gentilissimo e disponibile. Colazione sia dolce che salata top.
8/10
Reviewed Aug 26, 2025No hicieron la limpieza en la habitación en los 3 días
6/10
Reviewed Aug 23, 2025Tienes que avisar que van a limpiar tu cuarto y sólo te dejan una toalla por la habitación. Tienes que bajar a pedir la otra, a pesar de qué saben que son dos personas
10/10
Reviewed Aug 21, 2025La posizione e’ ottima. La fermata di Aldgate East a 200mt e’ stata strategica. Nei dintorni della struttura e’ piena di supermercati, fastfood, ristoranti e pizzerie. Liverpool street a piedi vicina così come Tower Brudge. Abbiamo alloggiato 5 giorni al secondo piano con prima colazione inclusa. Colazione ottima, preferenza di dolce e salato e molto attenti alle intolleranze. Se proprio devo trovare una pecca e’ stato l’odore sgradevole, forse di qualche lenzuolo ancora umido in camera i primi giorni. Per il resto mi sento di consigliarlo. Se dovessi tornare a Londra lo risceglierei.
10/10
Reviewed Aug 20, 2025It was all good, just a minor detail: for a major comfort, we would have appreciated a movable shower hand.
8/10
Reviewed Aug 12, 2025Struttura moderna e posizione ottima a un passo dal tower bridge e dalla fermata della metropolitana. Fantastica la colazione (gratis per i bambini)! Unico difetto l’aerazione della stanza scarsa.
10/10
Reviewed Aug 12, 2025Das Personal war sehr freundlich. Gutes Vierbettzimmerangebot. Gute Auswahl beim Frühstück. Am Abend nette Cocktails. Super Lage und Anschluss mit U-Bahn und Bus. Gute Lokale und viele Supermärkte sehr nah.
Location is definitely the best, pretty close to the Underground, nice few restaurants around the area, you can walk to some main London attractions from there.
10/10
Reviewed Jul 31, 2025Personal, ubicación, desayuno
10/10
Reviewed Jul 18, 2025Great place to stay
8/10
Reviewed Jul 18, 2025Struttura consigliata, vicino a mezzi pubblici in una zona centrale ma tranquilla della città
4/10
Reviewed Jul 16, 2025No cleaning unless you requested. The hair dryer was not working. Everything is old
10/10
Reviewed Jun 25, 2025The Premier Inn London City - Aldgate is well positioned if your looking for a family sized sightseeing room in London that doesn't break the bank!