Weststadthalle
Weststadthalle, Thea-Leymann-Straße 23, 45127 Essen, Germany- Historic
- Tourist Site
- Heritage
- Attraction
- Sight
Compare nearby stays with similar location, guest experience, amenities, and class.
Discover the perfect seaside retreat at Premier Inn Exmouth Seafront, where breathtaking views meet delightful comfort.
Beachfront Location
Step outside and feel the sand between your toes with Exmouth Beach just a short stroll away, perfect for morning walks or sunset gazing.
Convenient Access
Explore local attractions such as Exmouth Museum and the scenic Exe Trail, both within a leisurely distance. Your adventure awaits right outside the door!
Comfort & Convenience
Relax in our cozy accommodations and start your day with a delicious breakfast available for a fee, ensuring you’re fueled for all your beach activities.
Book your stay today and immerse yourself in the beauty and charm of Exmouth!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
1 Double Bed and 1 Twin Bed
216 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
21 m2
In-room amenities
1 Double Bed
216 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Low-height counters and sink
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
21 m2
In-room amenities
1 King Bed
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
1 King Bed
216 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
21 m2
In-room amenities
1 Double Bed
216 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
21 m2
In-room amenities
1 King Bed OR 2 Twin Beds
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
1 Double Bed and 2 Twin Beds
216 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
21 m2
In-room amenities
1 Double Bed
216 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Climate-controlled heating
Accessibility - Low-height counters and sink
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
21 m2
In-room amenities
Professional property host/manager
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Alles gut!
Zimmer: Sauber und modern- obwohl ich Teppich absolut nicht mag, war es ok! Freundliche Mitarbeiter: Sowohl der MA am Empfang/ Checkin- als auch die MA beim Frühstück (Danke für die Banane 🩷) Lage: Wir konnten den RuhrTech Campus und Abends die Innenstadt zu Fuß schnell erreichen - daher top!
Auf den Gängen lagen, vor einigen Zimmern, 3 Tage/immer wieder Abfalltüten (McD) und teilweise Sportschuhe 🫣 Müll sollte durch Reinigungspersonal mitgenommen werden (Zimmer wurden bei 2 Übernachtungen nicht gereinigt- musste auch nicht sein) und Schuhe aufs Zimmer (Gast drauf hinweisen)! Beim Frühstück war der Obstsalat aus Dosen Obst- das war sehr schade! Hab den Teller stehen lassen müssen und mir vom frischen Obst selbst was zusammengeschnitten! Rührei war nicht so lecker- mein Kollege ist grosser Rührei Fan - mochte es leider nicht! Gerne beide Punkte prüfen 😇 Sonst war Frühstück ausreichend und wirklich gut!
Gute Lage, bequeme Betten, nettes Personal, gutes Frühstück.
Wir hatten ein Zimmer erhalten in dem geraucht wurde. Wir haben gefragt ob wir das Zimmer tauschen können und es war kein Problem.
Die Lage, Zentrumnah, Parkplatzmöglichkeit, Frühstückauswahl, Zimmerausstattung
Die Anbringung des Fernsehers
Die Mitarbeiter sind wunderbar. Exzellenter Service.
Wir konnten früher ins Zimmer, Personal war sehr lieb und Zimmer an sich sehr sauber. Lage war auch toll.
Das Parkhaus neben dem Hotel ist allerdings etwas eng und gehört nicht zum Hotel. Das könnte transparenter kommuniziert werden aber es gab auch genug andere Parkmöglichkeiten.
Gute Lage und wenig Verkehr. Autoparkplätze kostenlos in der Nähe. Kleiner Park gegenüber des Eingangs.
Die Schlafmöglichkein für Person 3 war nicht so gemütlich, da es ein Ausziesessel ist.
Lage
Brandmeldeanlage ging in 2 Nächten 3 mal.Gaeste standen draußen ohne,das sich jemand vom Personal kümmerte, Türen schlossen sehr laut,ganze Nacht im Haus zu hören,
地點就在車站旁邊,旁邊也有商場餐廳,晚上要吃食物也方便,人員協助我們提早寄放行李,非常友善,房間內有冷氣,並且在進去前就已經協助開啟了,在熱浪時期非常貼心!
房間內沒有冰箱
Super Lage. Alles zufriedenstellend
Etwas zu laut in den Innenhof
Hotel ruhiger und angenehmen gelegen etwas abseits der Innenstadt. Die Lage wirkt mit der großen Grünfläche davor fast malerisch. Schönes Hotel, sehr nettes Personal, Zimmer sehr gut, ich war zufrieden.
Für den Preis perfekt
Prima hotel , alles nieuw. Was vroeger Holiday Inn. Ontbijt prijzig , niet gebruikt.
Alles in orde.
Frühstück
the breakfast was fair, I needed very early brealfast on Weekends, the 7am start is too late in my opinion. I requested to be served at 6:30; the lady in charge approved my request, as the buffet was already ready at 6:40am
We had a very pleasant stay. The staff was very polite and available 24/7, always ready to help. The facilities were clean, and the room was spotless and well-equipped with all the necessary amenities. There is parking available on the public street, although it requires payment from 08:00 AM until 08:00 PM. The location is also very convenient, as it is close to the city center. Overall, we had a great experience and would definitely choose this place again.
Švaru, tvarkinga
Vonia suprojektuota be durų.
Le personnel était vraiment super : très serviable, souriant et toujours disponible. Ils nous ont aidés chaque matin et chaque soir avec nos vélos, ce que nous avons beaucoup apprécié. Dans l’ensemble, nous avons passé un très bon séjour. L’établissement offre un excellent rapport qualité-prix.
Compte tenu du tarif payé, le fait que la chambre n’ait pas été nettoyée entre les deux nuits ne nous a pas particulièrement surprises. En revanche, il aurait été appréciable que le thé et le café soient réapprovisionnés. Le ménage était globalement bien fait, mais les murs de la salle de bain mériteraient un nettoyage plus approfondi ainsi qu’un petit rafraîchissement de peinture, car cela donnait une impression de manque de propreté.
The environment , the room was clean and nice in design decor
The bad in the was must change, because it makes noise, and also no refrigerator.
Friendly, clean, great location
Very modern and clean, excellent lobby area to work in, friendly service. Easy parking. Nice breakfast.
Room could not be made fully dark as curtains didn't close tightly.
Все
Нічого
Amazing
The toilet seat and inside was not properly cleaned
Besonders die Lage,das Hotel ist sehr gut und das Personal außergewöhnlich nett und sehr hilfsbereit,nichts ist ein Problem und wird gelöst,Danke dafür. Wir werden wiederkommen.
Die Lautstärke der zufallenden Türen.
De verhouding prijs/ kwaliteit
De afstand vanaf het centrum/ treinstation
Unkomplizierter Check-In und Check-Out, gutes Frühstück, bequeme Betten, Nähe zur City
Zur Straße hin nachts z.T. laut, da einige Mitmenschen bei entsprechendem Promillewert keinerlei Rücksicht nehmen
Die Lage zur Innenstadt war wirklich top. Man war in gut 5-10 Minuten beim Einkaufszentrum am Limbecker Platz. Wir sind am Freitag angereist und am Samstag spätnachmittag wieder gefahren und standen während der ganzen Zeit in der Tiefgarage unter dem Hotel für insgesamt 15€. Dafür lohnte es sich nicht umzuparken.
Das Frühstück war, anders als in viele anderen Rezensionen, nicht wirklich gut und definitiv keine 17,90€ wert. Das Ei schmeckt überhaupt nicht, Käse gab es nur "spezielle" Sorten wie Bärlauch, was nicht jeder mag (anstatt wenigstens einen Gouda oder Butterkäse). Die Brötchen waren winzig und einfach Aufbackbrötchen wie es aussah. Beim Checkout war die Rezeption nicht besetzt. Insgesamt war morgens scheinbar nur 1 Person da, die sich in der Zeit aber nur um das Frühstück gekümmert hat. Wir standen gut 10-15 Minuten an der Rezeption und ich habe sogar versucht, telefonisch anzurufen, damit mal jmd kommt (hatte aber nur eine automatische KI dran). Nach gut 15 Minuten guckte die Dame dann mal um die Ecke vom Frühstücksraum aus und meinte nur, wir sollen die Karten einfach einwerfen. Ein vernünftiges Hinweisschild auf der Rezeption wäre schön gewesen. Die Tiefgarage ist wirklich eine Zumutung bei der Einfahrt.
Clean new room with airco in city centre
To expensive due to Stone Techno.
Tolles Preis-Leistungs-Verhältinis. Frühstück für den Preis mehr als in Ordnung. Parkmöglichkeit in Seitenstraße fast direkt neben dem Hotel kostenlos und zum Ausladen und Einchecken sogar direkt vor dem Hotel möglich. Top Klimaanlage, ruhige Lage mit Blick auf kleinen Park und Fenster, die man öffnen kann. Uns hat es sehr gut gefallen
Teppichboden im Zimmer und auf den Fluren, aber das ist Geschmacksache
All was just perfect from price per night child for free and breakfast outstanding
I needed to find my own free parking space.
all to the usual Premier standard. Room fairly small though
Note: on booking it said;; ALLtaxes included-however the city/tourist tax still was charged extra on the spot.
Alles super
Alles pk
Preis Leistung waren sehr gut
Zimmer etwas eng, wenig Platz im Schrank
Schönes Zimmer
Sehr kleines Bad mit kind
Alles einfach Personal sehr freundlich bin sehr zufrieden komme jede Woche hier her immer sauber einfach wow
Centralt i Essen
Sehr gut
Ok
Locatie
Het 3e bed bij het boeken van een 3 persoonskamer. Was voor wat betreft comfort echt ronduit slecht. Een omgebouwde slaapstoel die deels uit elkaar viel. Door de prullenbak er onder te zetten hebben we het opgelost.
Amé las camas
при позднем заезде и раннем отъезде платить за парковку не требуется
бездомные на лужайке перед отелем
Sehr guter Preis und sehr zentral! Ich war bereits hier im letzten Jahr und habe einen erneuten Aufenthalt in den nächsten Wochen.
Tatsächlich war dieser Aufenthalt etwas schlechter als der im letzten Jahr..die Klimaanlage hat nicht gut funktioniert. Haben das Zimmer wechseln dürfen und tatsächlich waren auch ein paar hygienische Mängel. Vielleicht sollte es einfach nicht so sein. Das der Aufzug stecken geblieben ist sei jetzt mal leider ein doofer Zufall gewesen sein aber jetzt nehme ich auf jeden Fall die Treppe.
Die Lage des Hotels ist sehr gut und kurze Wege zum U-Bhf. und Einkaufscenter.
The location of this branch was superb. It was just a little distance from the city centre but, instead, overlooked a very tranquil park in an area of the city that is obviously quite recently developed. Rooms appear to be very well maintained. Helpful staff. Self help shop in lobby.
Very noisy air con in our room. Slow elevators. Quite expensive breakfast (if required without booking beforehand).
Super zentrale und ruhige Lage. Sauberkeit und Bett sehr gut. Personal absolut okay. Frühstück gut. Gerne wieder.
Nichts ewähnenswertes
Hotel pas cher, mais très propre bien situé pour mon rendez-vous chez un concessionnaire pas loin. Chambre au calme, petit dej très bien et tout très propre.
Pas de mouchoirs dans la chambre
Gute Lage, mit U-Bahn und Bus gut angebunden, die Innenstadt ist fußläufig gut zu erreichen
die Klimaanlage hat funktioniert und die Zimmer waren okay
leider hat es in unseren Zimmern und auch in dem Ersatzzimmer sehr unangenehm , wir haben dann ein anderes Zimmer bekommen, selber hat es dort auch gestunken. Die Erklärung des Personals war, dass die Lüftung gereinigt wurde. Ich glaube eher, dass derjenige, der die Lüftung gereinigt hat neben der Ansaugung gekifft hat.
Goede locatie,dichtbij centrum met parkeeroptie (15 euro pd) Heerlijk uitgebreid ontbijt,goede bedden en douche.
Niks
De locatie, prijs en kamer
Niets
Přesto, že je parkování inzerováno v ceně, není to pravda. Je nutné extra dokoupit a nepatří k hotelu.
Hat alles super geklappt. Sehr zentrale Lage, Zentrum fußläufig sehr gut erreichbar
Alles war gut
es gibt keine Mülltonne im Garage
Great staff and location
Car park at high price
Alles okay....Nähe zum Zentrum
Nachts Türe schlagen
Great location, lovely staff
Shame parking is not included and at high price
It was really nice and a comfortable Hotel.
The only thing missing is a coffee machine instead of instant coffee. Otherwise, everything is really great.
Das Frühstück
Wir lieben das Hotel und kommen immer wieder
Es gibt nichts
Habe unten mit geschrieben dass das spacige Betti licht gut ist .Buffet war gut, nur Cafe hätte irgendwie zur Verbesserung gesagt geschmacklich etwas anders sein können oder es war da ich müde war.Schoene Bilder nette Rezeption unkompliziert.Sauber .Blick auf Innengarten der etwas ohne Pflanzen war aber sehr gut da ich lieber im ersten Stock schlafe und das Fenster bei Bedarf aufging Sicherheit war ja dass es im ersten Stock war.
Am Badezimmer unten an Dusche zur Info ist so typisch Dusche Flecken in dunkel.Kann man jetzt noch gut wegmachen.Hatte Einzelbett,es ist sehr schade ,nicht gut dass man Niemanden vom Hotel vor Ort erreichen kann und Niemand auf meine e Mail Anfrage wegen meinem Gepäck was noch bei ihnen steht ich morgen Nachmittag erst abholen kann antwortet.5 Email habe ich deswegen geschrieben keine Antwort darauf . Ansonsten schöne Bilder an der Wand gutes Nacht Led Licht so spacig mag ich .. Buffer war auch gut hatte nur kaum Zeit zum Frühstück da ich um 6.50 los gegangen bin.
We had a very nice welcome from Nyree who expedited our check in as we had tickets to see a show at the theatre! The next morning we had to speak to (Claire ?) as the drain in the bathrooms wet room was not functioning properly; plus we had not been informed about the work going on at the hotel and that it would start at 9am on Monday. Luckily we were given the option to move rooms and this made our stay perfect! Breakfast was good with the food being replenished quickly. We also had a late-ish evening snack/meal and this was also good- and served with a smile. This Premier Inn offers comfort, service and a friendly atmosphere. Well done!
This is the first time I have stayed here. I thoroughly enjoyed my stay here albeit having to change rooms. But the room was large, clean and well equipped. Id like to give a big shout out to Claire on reception. She made every aspect of my booking easy, she made me feel very welcome, made sure I had everything I needed as I have poor health. But nothing was too much for her and she certainly went above and beyond. She is a real credit to Premier.
We met my sister and brother in law at the restaurant for a meal, as they had travelled down from London for a 3 night stay. The last table avaliable was at 7.15pm, allthough there was tables avaliable after this time. When we approached the host desk we were met by a member of the team who said that the only tables were a small round table in the middle of the restaurant, but if we wanteda table to the side they would push 2 tables of 2 together, at this point the member who greeted us competly ignored us so after some delay so we pushed the tables together ourselves , not a good start. After a wait of approx., 10 minutes we had to ask for the menus, no ref., for allergies, and yet another long wait for our order to be taken. The staff were copletly dis interested in customer service.We had to ask for our drink order to be taken. Food standards were of a reasonable standard. I heard a lady waitress apologize to another customer for ghe long wait and she said, sorry i was hiding out the back. We asked for the dessert menu and was informed that the kitchen may be closed ,allthough dessert order was relunctly taken. In general the approach from the staff was well below the positive standards i would expect they had no passion for the tasks they were expectedto do. Bars tables were not being cleaned and left very sticky. Constructive critisism is a learning curve that we all learn from especilly for a large corperate company. Date of visit 10th November.2025.
This was our visit to a Premier Inn and I was not disappointed, The staff were friendly and food good. I will definitely be back. Such good value. Room was quiet and the room was clean. Location excellent looking over the sea.
ALL BRILLIANT 10/10 very happy indeed every thing was brilliant we were very happy and will be back again soon...the chef was brilliant..spot on....
This was a nostalga trip having moved from the area a year ago. Exmouth did not disappoint inspite of the terrible weather . Congratulations to who ever was responsible for the wonderful string of coloured lights along the sea front - hundreds bobbing in the high winds and dark sky. The Premier Inn is right on the sea front but you only get a sea view room if you go for the more expensive Premier Plus option. Our room overlooked the back car park which was not a problem for us. Due to my current medical difficulties we opted for a room which catered for special needs. It was excellent - large, comfortable with every conceivable extra to help. I particularly liked the big, strong holding rails which were in the bathroom and the well designed bath with a shallow slide-in design and a shelf and rails to aid getting in and out. Top quality hand and shampoo gel dispensers, large towels and bars at the toilet side. I only mention this as so many hotels skimp on everything these days and you practically have to take you own toilet paper. The hotel has lifts and the large car park has a charge of £8 each day and you come and go as many times as you wish during each £8 session. All the staff we met were cheerful and helpful and I especially single out Lisa at the dining room who helped my wife bring me a meal one evening when I was too poorly to go down to dinner. The catering was generally of a high standard - brilliant breakfasts with numerous continental and UK food options. I just love the help yourself hotel full fry and these were superb. Most days the dining room was virtually empty and the table food service was very good - it was not so one evening when almost every table was taken and clearly the reduced staff were under pressure -that evening included the worst chicken curry I have ever eaten, which arrived over an hour after I ordered it, was the only black mark of our visit. Generally, well done Premier.
Room was lovely, beds are very comfortable. The first night had a really good nights sleep and was lovely to wake up walk over the road and spend time on the beach. Love the location of the hotel. Had breakfast in the hotel on both days, can’t fault it really the breakfast was nice and there was lots of choice. Kids loved the options they had for breakfast. Found car parking quite difficult as the car park was full so had to keep driving around waiting for someone to leave some spaces we blocked off due to work being done but that’s not always an issue and we was made aware of the work being done prior to staying. Second night if my stay had the worst sleep constant banging coming from the room above which was going on until past midnight so couldn’t sleep and neither could my eldest daughter, very frustrating as we had a long journey back the next day and with the lack of sleep I was absolutely dreading it. Overall I enjoyed my stay but just wish I didn’t have the bad experience on the second night.
The perfect location for Exmouth. All the staff were so welcoming and friendly. Rooms were spotless quiet and comfortable. With very decent breakfasts served all morning, we had a lovely leisurely few days.
We really love this hotel it has a great location and as with any Premier Inn you know what to expect. Just one event spoiled the stay. On the Tuesday of our stay we attempted a lunch time snooze only to be woken by a loud thudding which made the whole room vibrate. This went on for a good 20minutes. We were expecting scaffolding to be erected and the noise from that to be present as we were forwarned but not this level of noise which made the tea mugs vibrate. When we went outside we discovered a large hole in the wall just outside our room. This on its own would have been a minor irritation but when we reported it to the receptionist Lisa she was totally disinterested and basically ignored us and started serving the people behind us who had only just walked in. I have never had such rude behavior at a premier Inn before. The young woman who checked us in was polite and charming so thankfully the poor customer service is not endemic.
Beautiful location 2 minute walk to the beach, staff great especially the lovely receptionist when booking my birthday next July. Breakfast fast hot great choice and good value. Room great sea view. Thank you
The Hotel was easy to find right on the sea front, spacious clean rooms parking and good evening meals and breakfast. Jessica, a new member of staff deserves a mention as she was friendly , helpful, and a great ambassador for Premier Inn.
Last time we stayed here we gave it a 5 star review, we've given it a 3 star this time and that's mainly due to a particular staff member. Upon arrival we were given our room early which was a blessing after travelling with my husband who really needed to rest, as he's on stroke recovery, the receptionist was lovely. The room was lovely, it was clean, the only gripe was the coffee machine still had water and old coffee pods in so that obviously hadn't been cleaned. We had water in the fridge and tea bags and milk which was perfect, we got a beautiful sea view, it's hard to beat the views from this premier inn. We also had a bath which again was ideal for my husband. Having said all the positives I was so annoyed with one of the staff, 1st of all I had to pop to reception to book the evening meal I waited while she chatted about money to the younger staff members she was aware I was there which is just bad customer service. It didn't bother me that much and I'd have forgotten about it had she not been the same later. We went down for the evening meal, we waited to be seated, she knew we were there it wasn't busy in the restaurant, we waited 10 minutes and then a younger girl came to us, she was just asking if we had allergies and before I could speak the other lady came over interrupting the conversation without looking at me and started telling the girl which jobs she wanted doing, she wanted such and such serving on the bar and someone else serving food. She was extremely rude, the staff member who was talking to me was very embarrassed. I've worked in customer service and I would never ever interrupt someone talking to a customer let alone think giving out jobs takes priority over a customer. Lisa T really needs to go on a retraining course in customer service. Next morning with different staff on at breakfast the whole atmosphere was different, breakfast was lovely.
Some of the older staff could lean from the new/younger members of staff Use this hotel chain 3/4 times per year Will not use exmouth again Send in a mystery shopper Morning meal poor Try Paignton or torquay
Really good location, all staff pleasant and helpful but clearly there is a staffing shortage . The room was clean, a good size with a beautiful sea view. Breakfast was good but let down by being served on cold plates. Saturday night, music from the pub next door was quite loud. All in all a good stay. Thank you to all the staff
I enjoyed my holiday and was pleased with the car parking even though separate payment was required of £8 per day. The room was good and quiet. Location was excellent. It was easy to find on the seafront. Short walk into the main town with many good cafes and shops. It took me a while to work out how the air conditioning works as it is not described well in the sheet in the rooms. My experience was there was some justification in the message in a number of recent reviews about the lack of customer focus at Reception.
All good. Lovely place. Could just have done with some shelving to unpack some clothing. There is only hanging space!! Lovely views from our room. Beds comfortable. Bathroom clean with plenty towels.
We booked this hotel Sunday to Tuesday. We had a lovely sea view room although some of the furniture looked a bit tired. The bathroom fan weirdly only activated when the toilet was flushed! 🤪 The breakfast was excellent with cooked to order poached eggs. The location could not be improved - right opposite the beach. The only complaint is the dreadful contact number system. We broke down about an hour from the hotel and we waited in a lay by for our recovery truck. During this time I phoned the numbers supplied by Premier Inn to contact our hotel. Each time a female voice took us on a long journey terminating in her inability to contact our hotel reception. We really wanted to inform them that we would be very late. Eventually I emailed the guest relations but no reply came from this either. We eventually arrived at the Exmouth Premier Inn at 23.50.
Two nights here and it’s the usual welcome from Premier Inn. Pleasant staff, clean comfortable rooms and excellent breakfast. Perched across the road from the beach and seafront. Exmouth is a very pleasant area to boot.
Tried to contact the hotel reception at least a month before attending my stay no one answers the phone. Decided to contact the central booking team to request a top floor room due to me being an extremely light sleeper. They took my request but on arrival I was given a downstairs room with two floors above and apparently no rooms that I could be moved to, I had an elephant on a pogo stick above me resulting in limited sleep for the duration of my stay. On arrival outside looks tatty and run down at reception had to wait as no staff on reception. I could then see why no one answers the telephone, due to lack of staff. The staff were surprisingly pleasant even though I saw them run ragged and understaffed for the duration of my stay. Evening meals can be small and overpriced with limited healthy options on the menu. I do not believe it’s worth the amount of money that Premier Inn are now charging.
A great location, good views. But understaffed so service could have been better.
The crumbling facade of the hotel looks awful. There are signs up saying they're working on it but judging by the reviews, it's been like that for some time. When I arrived there was no one on reception and the self-service machine was broken. The staff were nice without being exceptionally friendly. My room had a sea view but was very no thrills. Breakfast was fine and had everything you would expect, but there wasn't loads of choice. I asked for my room to be cleaned halfway through my stay but it wasn't, meaning the tiny little bin they provide was overflowing with rubbish. I think of Premier Inns as the "Wetherspoons" of hotels: cheap and you know exactly what you're getting. This is one of the worst Premier Inns I've stayed in though, so make of that what you will. The low cost can hardly be considered a bargain when you get exactly what you pay for. Still though, if you looking for low cost, low thrills and a nice view of the beach, this place will be just about "adequate" for your needs.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8/10Generally described as clean and 'spotless' in many reviews, though several guests noted specific issues (toilet seat not properly cleaned, bathroom walls needing deeper cleaning/refresh, and one mention of no shower door) which lowers the score slightly.
Service
9.2/10Multiple reviewers praised staff as very polite, helpful and available 24/7; staff assisted with special breakfast requests and with bikes, indicating consistently strong service.
Location
8.5/10Location is frequently described as convenient and close to the city center; some guests noted paid street parking and one comment about distance to train station, so overall very good but not perfect.
Room Quality
7.6/10Rooms are often described as modern, clean and well equipped, but specific negatives (curtains not closing fully, no refrigerator in some rooms, bathroom design issues) reduce the score.
Amenities
7.8/10Breakfast and lobby/work area are positives, and parking is available (street, paid). However missing in-room fridge, occasional lack of tea/coffee replenishment and limited early breakfast start are noted drawbacks.
Value for Money
9/10Several guests explicitly praised the price/quality ratio and stated the hotel offers excellent value for money, supporting a higher score here.
Food and Beverage
8/10Breakfast is repeatedly mentioned as good/nice, and one guest had a satisfactory early-service arrangement; minor complaints include timing (7am start seen as late by one guest) and occasional lack of replenishment (tea/coffee).
Overall Experience
7.5/10Most stays are described as pleasant with guests saying they'd return, but recurring minor issues (cleaning details, bathroom design, noise, small missing amenities) keep the overall experience slightly below top marks.