Prime City Location
Steps from WestQuay Shopping Centre and nearby attractions like Titanic Honour & Glory Exhibition offer easy sightseeing and shopping strolls.
English
Hotels in Southampton8.8Excellent(321 reviews) 
65% match
64% match
64% match
Premier Inn Southampton City Centre - West Quay
by Premier Inn
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About this hotel
Discover a blend of comfort and convenience at Premier Inn Southampton West Quay, your perfect retreat in the heart of the city.
Culinary Delights: Savor delicious meals at our onsite restaurant, where every dish is crafted to ensure a satisfying dining experience.
Prime Location: Just a short stroll from WestQuay Shopping Centre, you’ll find top shopping, attractions like the Titanic Honour & Glory Exhibition, and stunning views at Mayflower Park, all within walking distance.
Comfortable Accommodation: Relax in one of our 155 well-appointed guestrooms, designed to provide a cozy haven after a day of exploration.
Uncover the true essence of Southampton by booking your stay with us today!
Important Information
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Stay Details
Check-in from
12:00 AM
Check-out by
12:00 AM
Children
Not allowed
Pets
Not allowed
Amenities
Elevator
Self parking (surcharge)
Free WiFi
Room Types
Family Triple Room
Up to 3 guests20 m2Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
1 Double Bed and 1 Twin Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
20 m2
In-room amenities
TVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspace
Superior Double Room
Up to 2 guests20 m2King bed (151-180 cm wide)
1 King Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
20 m2
In-room amenities
ShowerTVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperBottle of waterShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspace
Standard Twin Room, Roll-in Shower
Up to 2 guests20 m22 Twin bed (90-99 cm wide)
2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Low-height counters and sink
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
20 m2
In-room amenities
ShowerTVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspaceLow-height counters/sink
Family Quadruple Room
Up to 4 guests20 m2Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
1 Double Bed and 2 Twin Beds
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-99 cm wide)
Room details
20 m2
In-room amenities
TVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspace
Standard Double Room, Accessible Bathtub
Up to 2 guests20 m2Double bed (131-150 cm wide)
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Vibrating pillow alarm
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
TVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspaceLow-height counters/sinkBathtub grab bar
Superior Double Room, Roll-in Shower
Up to 2 guests20 m2Double bed (131-150 cm wide)
1 Double Bed
213.5 sq feet
Food & Drink - Mini-fridge, electric kettle, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Accessibility - Low-height counters and sink
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
ShowerTVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperBottle of waterShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspace
Standard Double Room
Up to 2 guests20 m2Double bed (131-150 cm wide)
1 Double Bed
213.5 sq feet
Food & Drink - Electric kettle and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels
Practical - Laptop workspace
Comfort - Heating
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 m2
In-room amenities
TVHair dryerDeskPrivate bathroomHeatingElectric kettleToilet paperShampooNo rollaway/extra bedsNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeSoapLaptop-friendly workspace
Hotel Policies
General
Professional property host/manager
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Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean, comfortable rooms
- •Friendly and helpful staff
- •Excellent central location near West Quay and cruise port
- •Comfortable beds and good showers
- •Good value breakfast/dinner deals
- •Convenient for pre-cruise stays and shopping
Areas to consider
- •No on-site parking or drop-off/checkin parking; loss of car-park discount
- •Short-staffed at times (impacting service and check-in)
- •Housekeeping knocked on doors and disturbed guests
- •Self check-in kiosk (no staffed check-in counter) can be inconvenient for some
Cleanliness
1/10Rooms repeatedly described as clean and spotlessly presented in multiple reviews.
Service
1/10Staff are frequently praised as friendly and helpful, though a few reports of being short-staffed and housekeeping knocking during sleep tempered the praise.
Location
1/10Consistently noted as excellent—central, close to West Quay Shopping Centre, cruise port and town amenities.
Room Quality
1/10Rooms described as comfortable, spacious and with good showers; one comment about poor temperature control.
Amenities
1/10Mixed: self check-in kiosk and onsite bar noted, but lack of on-site parking, no drop-off/check-in parking and loss of a previous car-park discount were cited as significant negatives.
Value for Money
1/10Multiple mentions of good value—breakfast/dinner deals described as excellent and fairly priced.
Food and Beverage
1/10Food repeatedly praised: breakfast described as varied and freshly cooked, dinner and breakfast called tasty and good value.
Overall Experience
1/10Generally positive stays reported (comfortable rooms, friendly staff, great location), but recurring operational issues (parking costs/loss of discount, short-staffing, housekeeping disturbances) negatively impacted the overall experience for some guests.