Premier Inn Exeter City Centre vs Similar Hotels

Rooms are generally described as clean and comfortable but several guests mention small rooms, tight corridors and small beds; some families find rooms cramped.

Rooms were generally well-received for being clean and comfortable, with some minor issues reported.

Rooms were stylish and comfortable but experienced issues with heating and lighting.

Multiple guests note rooms are clean and well maintained ('very clean', 'sauber'); no widespread cleanliness complaints.

Some reviews mentioned cleanliness positively, whereas others highlighted issues like noise and poor communication.

Generally clean rooms but had a few housekeeping issues noted.

Location repeatedly praised for proximity to the central train station and ease of access; some guests note the surrounding station area can feel rough with many homeless people, which slightly tempers the score.

The location was frequently praised, being central and convenient for local attractions.

Good central location made exploring convenient.

Staff repeatedly described as friendly and helpful (several mentions of 'Herr Jovan', 'nette Herr am Empfang'); a few service lapses noted (fire-alarm reaction, limited breakfast staff) but overall service sentiment is strongly positive.

Most reviews noted friendly and helpful staff despite some communication issues.

Staff were friendly and attentive, providing excellent service despite being overwhelmed.

Breakfast quality is mixed: some find it OK or good, but several guests report poor organization, staff shortages, late replenishment of items and occasional chaos; bar prices seen as high.

Food options received positive remarks, highlighting quality and variety.

Dinner was delicious but breakfast value was questioned.

Basic amenities present and functional (breakfast, bar, luggage storage), but guests mention missing in-room fridge, small TVs, pricey bar items and expensive/limited parking.

Amenities were acceptable, but there were complaints regarding heating and noise.

Facilities were praised, although parking needed prior reservation.

Many guests explicitly praise the hotel as offering very good or excellent price-to-quality ratio; described as 'best value' and 'top Preisleistungsverhältnis'.

Guests expressed satisfaction with the rates for the overall experience provided.

Breakfast pricing was considered steep, affecting value perception.