Premier Inn Portsmouth City Centre

Clean and comfortable. Staff nice and friendly. Meals good choices and good quality food . Convenient location next to the train station.

Would recommend this hotel cleanliness was good Parking for the weekend Friday-Sunday was £9.00 which i consider reasonable. A pass could be given for those staying at hotel to get free parking Visit to Gun Wharf Quays was nice and spinnaker tower was interesting.

Lovely hotel. Perfectly located. Seeing a show at The Guildhall which was seconds away. Easy walking distance to Gunwarf Quays. Parking next door in multi-storey £4.50 for 24 hours. Easy stroll to hotel. Staff above and beyond. Arrived before check in but not a problem for receptionist who secured our room early. Nothing was too much trouble. Room decent size and bed comfortable. Black out curtains which were a bonus. Very quiet. Breakfast next day was very good. Eggs looked a bit tired so we asked for fresh ones and they were made immediately with no fuss. Coffee excellent. No complaints at all and wouldn’t think twice about staying again.

Due to fire moved to another hotel miles away with no transport links promised would get refunded and now customer services are refusing to honour this. Manager Kelly is extremely rude.

Generally, it was nice experience, I stayed with my family for couple of nights. The room and bathroom were spotless but not large enough as we booked family room. Plus, you can find your shampoo a conditioner and plenty of clean towels. Mattress and pillows are so comfy. Great breakfast and dinner and the staff so helpful and friendly. Only one thing I found it so pricy they could do better with price.

Stayed one night while at an event in Portsmouth. There is no onsite parking, car park is a few minutes walk. Staff were friendly and helpful. Usual breakfast on offer. Useful to know that there’s a Costa next door and a Tesco the other side.

The receptionist was courteous, friendly and helpful - but failed to tell us that the restaurant closed at 8.30pm, which meant that we had to be refunded for our meal deal - and try to find a restaurant nearby, which proved difficult. The bar closed at 9.30p and there was only one person on duty at the time. Definitely not up to most Premier Inn standards.

The hotel is very conveniently placed next to the station and at the centre of Portsmouth. The staff were very friendly and helpful, the bedroom was comfortably and the restaurant provided nice food.

Great location. Excellent staff and value. Very cosy bed. Had a brilliant night sleep. Was assuming because of the central location it would be noisy but was very quiet.

We so far have been greeted by, and then aided by one of your fantastic staff, TALLIA. She has been pleasant, and a delight

I’ve been staying at this hotel on and off for 12 weeks and cannot find a fault with the food or the staff i would like to give a special thanks to talia and Sophie for making this work trip survivable and never failing to give amazing service and show the utmost dedication to being kind, friendly and overall amazingly helpful

Friend ly team who always met you with a smile. Room was clean and bed was comfortable. Breakfast was good As a base for a reunion weekend it was ideal.

Kelly & her team were welcoming on arrival, unfortunately we had a small “hiccup” with our room but Kelly was so understanding & upgraded our room as a matter of courtesy, she even left a note & chocolates in our room (she also put chocolates in our friends rooms so they didn’t feel left out lol). Thank you for making our weekend enjoyable

Stayed for a weekend and everything just worked. Room was clean, quiet, and exactly as advertised. Staff were friendly without being overbearing and check-in was quick. Beds are genuinely comfortable, parking was easy, and it’s a handy spot for getting around Portsmouth. Nothing flashy, just solid and dependable—exactly what you want from a Premier Inn.

Fantastic reception, amazing beautiful room. And bery comfy bed. Lovely deep bath aswell. It was a amazing and very welcoming.

Stayed here at the Premier Inn city centre for work over 4 days. Very clean and a great welcome by Kelly on front desk and her team. Kelly managed to resolve an issue I had and not only went above and beyond but also gave reassurance that I was in safe hands. Great rooms and clean, carpets very tidy and bathrooms clean.

Really good location for both central Portsmouth and Gun Wharf The off site parking is really close and preferred parking rate is great value Only things I didn’t really rate were… breakfast selection was poor and limited Tea and coffee facilities in room hadn’t been refreshed before we checked in

Great location, very comfortable rooms, great bathrooms, had all the amenities you could wish for. Great water pressure & toiletries, room & bathroom laid out perfectly for convenience.

Stayed for one night with a friend. I’ll start with the good bit - the staff are lovely at check in and in the bar, very friendly. Now the bad… the room was absolutely disgusting, black mould in the bathroom, headboard grease stains, poor wall paint job and my entire clothes smelt of damp and musty when got home. Horrendous cleaning. Won’t be staying here and 2nd Premier Inn in a month that’s been bad the brand is really not in a good place

Had a one night stay to go see Greg Davis at the Guildhall. Arrived too early to check in but was able to leave our bags and check in later. Great service from the lady on reception, sorry didn’t get a name- long black hair and glasses. She recommended a place to go for drinks and showed an interest in our theatre booking. Great service. Thanks. Room was fine. Stayed on level 3 and breakfast was great too. Great location for the Guildhall, a 2 min walk. Would come again.

Location was good for us, near the train station.

Very delayed check in process, this needs work. Staff not the friendliest welcome boarding rude.

Nothing

Very low quality and service level

The location was great. The service was disappointing. Our flight was arriving late and they sold the room to another customer.