Premier Inn Newcastle City Centre The Gate

Treat

Great value for money, great breakfast buffet, kind staff, shops and restaurants around the corner. Zaap Thai was excellent.

Great location. Very good size rooms. Very clean. Only negative thing: We booked two rooms for two couples. Each room had a double bed and a single, but only one set of towels in each room. One room noticed before going to bed and went downstairs to get an extra set, but the other room didn’t realise until someone was already in the shower.

We always stay at Premier Inn The Gate and wouldn’t stay anywhere else. We would like to thank Christina the Hotel Manager as every time we stay Christina is always so helpful and makes our stay more enjoyable. Christina is an asset to the Premier inn at The Gate. I would also like to mention James and Lara from the restaurant they are also very helpful.

Cleanliness was very poor, fluff all over the floor, grime all around the taps, was very filthy, even a skid mark on the inner edge of the toilet seat, no soap in the hand wash or shower gel. Not impressed.

Great location in the centre of Newcastle room was clean but the bed was tall so me being a small.person you need to jump up to get on the bed.bed was so uncomfortable the pillows were hard not a good night's sleep breakfast wasn't good sausages were chewy no eggs when I went bacon had more fat on than meat beans were nice overall iv had better nights in other hotels

Stayed at this location for 1 night as had a business meeting in town the following day. Very good service from the hotel and clean room. Nothing to complain about.

Loud banging outside the room literally shaking the room from 5.30am. Was referred to the 'good night guarantee' by receptionist, called the number for it and was met with nothing but condescending attitude and bad service. Will not recommend the Premier plus rooms here. Disgusting.

Great location for the Hotel especially if going there for the nightlife. Room was clean and tidy but very dated. Very quiet hotel no issue with noise, Good value for money. FOH staff for breakfast friendly didn't manage to get names. Taylor the breakfast chef was friendly and pleasant, her paoched eggs were cooked to perfection, food was fresh and replenished frequently, can't comment for other meal times due to only breakfast during our stay.

Room was OK and clean, although did look out over a car park. An easy walk from the railway station and close to the Earl Grey monument, which is central for shops and market.

Stayed her last night, fridge doesn't work, told them last time we stayed it was broken, heating fan system didn't work either, toilet wouldn't flush properly also reported last time, and yes stayed in the same room as last time too, over 3 months ago Lovely on reception yesterday let us check in at 250, and unlike the gentlemen that was on reception last time wanted 15.00 for the 10 mins we needed to check in early, yes I know we were 10 mins early!!, most places let you at their discretion The room was clean , mould to the windows, shower screen, inch thick of dust above the headboard, yes its a big hotel, but these things ruins it, as basically human skin !!!!! No chocolate in the premier plus rooms, I know times a re hard, but its the simple things you look forward too, my god the pillows were like bricks and now have a very sore neck, once again only 1 set of towels for 2 people , booking was made for 2 Can't fault the breakfast as lovely and 2 nice ladies in dining area, very cheerful and helpful Hope the next time we stay is much more cleaner , also the spy hole blocked up with tissue!!!!!

You always know what you are getting at a Premier Inn and this is no exception. Clean, simple and practical . Comfortable beds, great showers. Ok good. The staff here particularly were amazing. With no exceptions, nothing was too much trouble and they were engaging and fun and personable. Great stuff guys!!

A special shout out to Aidan M ,our wonderful server on 15 th October at the in -house restaurant of Premier Inn The Gate Newcastle. Pleasant , courteous , friendly and efficient -thank you so much Aidan -you made our evening ! 😊

This was a trip down memory lane for us - this Premier Inn has been tastefully created from Newcastle's Co-op building built in 1880 retaining the character of that period. Pre - arrival requirements were efficiently met, the room character, quality and functionality were excellent.

I stayed two nights. Location wise, it’s right in the city centre near everything but well soundproofed…. I didn’t hear a thing either night (and I’m a light sleeper). The bed and pillows were really comfy. The room was spacious and laid out well. The breakfast was nice and the staff were all really kind and helpful (especially the lady cooking the breakfast each day). I arrived early so was able to store my luggage for the day before checking in later that evening!

Stayed at this hotel for a football game at St James Park. Real central location. The stadium is literally a 5 minute walk from the hotel. The room was nice & clean, with the usual comfy bed. Aircon not brilliant, could have done with being a little more powerful. The breakfast was lovely, couldn't fault it and the staff were very engaging when we went down to eat. To say its in the centre of Newcastle, its very quiet and bar being a bit warm due to the poor aircon, we had a peaceful nights sleep. Would definitely go again

Family friendly, room was very clean. Staff were amazing would definitely stay again. Brilliant location as we had theatre tickets nearby.

An excellent one night stay which was a bargain as it included breakfast. We received a warm welcome from the knowledgeable Receptionist. The room was clean and super quiet. The bed was very comfy. The hotel is well located for exploring Newcastle and only 10 minutes walk from the train station. There was a good choice of items for breakfast and everything tasted delicious.

Came here just to go to the open day at the university and was pleasantly surprised! So clean and the room was much larger than other premier inns I’ve stayed at. Really central location too which is perfect if you want to go for food/go on a night out (plus it’s a 10 minute walk from the train station which is such a bonus!).

hôtel avec un excellent rapport qualité/prix. Il est situé à 3 minutes à pied de Saint-James PARK et à 5 minutes du Château. Il y a un bon PDJ. Un restaurant GRILL est intégré dans le bâtiment. Je recommande vivement cet hôtel ++

The hotel location is ideal for our needs, the hotel was clean and well presented. The Room was very good with everything needed to ensure we enjoyed our stay. Staff throughout were excellent, courteous and helpful. Plenty of choices for breakfast which was all well cooked. Big shout out to the Bar+Block restaurant, we ate in there on the Friday night of our stay and the food was fantastic as were the staff who served us. Will definitely use again and recommend

Great location with easy access to Eldon Square, The Light Center etc. Rooms are clean and comfortable. Though based in the city center the noise levels are acceptable. Staff are helpful and friendly.

I was so disappointed with this stay at Premier Inn at The Gate Newcastle. At soon as I opened the hotel room door for room 245 a wall of sour musty smell hit me. On top of that, the hand wash bottle in the bathroom was disgusting, covered in some bizarre sort of gunk (see photo). The windows also don't open with a supposed ventilation system which might have even been the source of the horrid smell. I stay at Travelodges often for work and thought a premier inn would be slightly more comfortable, and instead it was one of the worst hotel stays I've never had. If I wasn't busy attending a conference I would have requested changing room, but the three night stay felt like a complete rip-off given what was provided. I recommend staying elsewhere and definitely avoiding room 245.