Premier Inn Plymouth City Centre - Derry's Cross vs Similar Hotels

Rooms described as clean and modern by many, but several guests reported issues: small rooms for triples, only a partially functional AC or broken AC, uncomfortable sofa-bed and occasional elevator access problems.

Rooms are generally clean and nicely presented, but several guests reported problems with air conditioning, limited window opening, uncomfortable extra/sofa beds and small rooms for three — mixed room comfort.

Some comments regarding room comfort and small sizes, but generally positive.

Rooms received mixed reviews, with mentions of comfortable beds but also issues like outdated facilities.

Generally reported as clean and well maintained in many reviews, though a few guests noted missed room cleaning and worn/poor bedding for sofa bed.

Many reviews explicitly praise cleanliness (rooms and bathrooms described as clean, 'Very modern and clean', 'Zimmer war sauber'), with only occasional missed cleaning reported — overall very good cleanliness.

Most reviews mention clean rooms, but some complaints about dustiness were noted.

Several reviews mention cleanliness negatively, including unclean bathrooms and issues with dirty shower heads.

Consistently praised for central location and proximity to the city centre and station; some guests noted noise due to nearby rail yard but location remains a strong positive.

Location repeatedly praised as excellent and very central, close to the city and station; some reviewers note noise from the nearby rail yard, but proximity to attractions is a strong positive.

Many reviews highlighted a great location, close to local attractions.

Multiple reviews praise the fantastic location, close to the center and attractions.

Staff frequently described as friendly and helpful, with some complaints about language difficulties at reception and slow clearing at breakfast on occasion.

Staff frequently described as friendly and cordial; some service issues noted (language barrier at reception, slow clearing at breakfast), but overall staff professionalism is positive.

Staff were generally described as helpful and friendly, contributing positively to the stay.

The majority of reviews highlight friendly staff and good service, although there was one negative experience.

Breakfast is often described as good and appropriate for the price, though some guests experienced slow clearing, items running out and a few felt it was weak on the last day.

Breakfast receives generally positive comments (good selection for price), though some reports of shortages and slow replenishment on busy days — overall above average.

Breakfast received positive reviews; overall food quality was appreciated.

Some reviews express dissatisfaction with food quality, including insufficient options and poorly prepared meals.

Multiple complaints about missing minibar/fridge in rooms, limited parking (often paid at next-door hotel), occasional elevator outages and limited AC functionality indicate weaker amenities.

Multiple guests report missing fridge/minibar and lack or poor functioning of AC; parking is limited/paid and not always secure — amenities are a notable weak point.

Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.

Amenities such as the pool and sauna were positively received, though some outdated features were noted.

Many reviewers explicitly praised the price-to-quality ratio; guests felt the hotel generally offered good value despite some service/amenity shortcomings.

Many guests explicitly mention good price–performance ratio ('Preis-Leistungsverhältnis', 'rapporto prezzo qualità') and recommend the hotel for its value.

Good value noted, with many reviews stating fair pricing for the services provided.

Many reviews consider the hotel a good value for the price in light of its location and amenities.