Premier Inn Peterborough - Hampton vs Similar Hotels

Rooms often described as neat and modern, but issues reported include small room size for triples, poor sofa/extra bed, limited window opening and occasional elevator access problems.

Mixed/negative points: reports of small rooms, sunken/very soft or uncomfortable mattresses, squeaky beds and ineffective air conditioning in heat.

Rooms were clean, but issues were noted with noise and amenities.

The room quality was compromised by issues like heat and missing amenities.

Generally praised across reviews (rooms and bathrooms described as clean), with a few mentions of a missed cleaning once — overall above average cleanliness.

Multiple reviews explicitly note clean rooms and good housekeeping on arrival; overall cleanliness is consistently praised.

Cleanliness was mentioned positively, but also criticized by some as not meeting expectations.

The bathroom had some ingrained unsightly mold, and room corners were dirty.

Location repeatedly highlighted as excellent and very central (close to city centre and station), though proximity to the rail yard causes noise for some rooms.

Strongly positive: many comments about excellent location, metro/transport very close, convenient for transit and access to motorway.

The location was considered convenient for visiting family.

Perfect location for my journey and excellent for work.

Staff frequently called friendly and helpful, though some guests reported language difficulties at reception and slow clearing at breakfast; overall service is good with occasional lapses.

Mixed: several guests report friendly and helpful staff, while others mention indifferent or occasionally rude reception staff.

Staff were generally described as friendly and helpful, with some exceptions.

Staff were very friendly and helpful, providing good service.

Breakfast receives mixed feedback — some call it very good for the price while others report poor replenishment and limited selection later in service.

Breakfast is frequently praised as good or very satisfactory with a decent selection for the hotel category.

Food quality was criticized, especially breakfast offerings.

Breakfast wasn't great and heating made it uncomfortable.

Several guests noted lack of minibar/fridge in rooms, limited or costly parking, occasional broken AC and only one elevator working at times — amenities weaker than typical for this tier.

Mixed: positives include kettle, coffee/tea in room and parking; negatives include paid parking, no fridge in some rooms, poor Wi‑Fi and AC often nonfunctional.

Basic amenities were available; however, some guests found them lacking.

Missing lift and breakfast options affected the amenities.

Multiple reviews explicitly praise the price–performance ratio; many guests feel the hotel offers good value despite some shortcomings.

Generally positive: several guests state the price/quality ratio is fair and good value for a transit/night stay.

Guests felt the hotel offered good value for the price paid.

Good value for budget travelers.