Premier Inn Banbury - M40 J11

Excellent hotel and a fantastic manager who helped us check in early due to attendance of a family funeral...rooms were great and breakfast was lovely and fresh....highly recommended

Great Premier Inn. I will stay there again. Very clean and the food was great. Well situated by the motorway and easy to find.1

was happy with our room the location and hotel facilities just one thing spoilt it was one rude bar restaurant staff who rudely shouted across a packed bar when my husband had to take me to our room as was unwell shouted we hadn’t paid for our 3 meals when we had spent loads in the bar restaurant on our stay he felt very humiliated

I stayed here for 1 night a couple of weeks ago. It was a bargain price and the room was comfortable, clean and had what I needed. This was my second time there and both visits were great. I enjoyed the breakfast both times and I'm sure I'll be back.

Staff were efficient, obliging friendly, they worked together well as a team. Staff created a warm atmosphere It was a very comfortable stay.

Stayed one night as we were going to see a show in Banbury. Overall the stay was good, room was clean and comfortable. Tables in restaurant were a bit sticky and the brown sauce bottle had the lid open and there was brown sauce all down the outside of the bottle. The black pudding was inedible because it was so hard. Apart from that the breakfast was nice.

Good location with plenty of parking and generally the overall cleanliness was really good. Upon forst entering my room however, it hadn't been cleaned since the previous guests so had to go back downstairs to get it rectified. The young female member of staff was really helpful and apologetic. She quickly issued me a new room and then saw her on the way to my previous room with a member of housekeeping to get that sorted. The rooms are lovely and quiet, spacious with plenty of plug sockets, mirrors and decent lighting. Had a really good night sleep. There are good drink offers in the bar which was nice after a relatively long drive. The service in the restaurant was pretty slow and we had a few issues with the food. It took just over 2 hours for 3 of us to have a pretty standard 2 course meal, with no apology or explanation as to why service was so slow - we have a feeling it was more based on the kitchen staff than the actual waiters but don't want to wrongly assume.

Excellent place to stop on our journey south. Easy access, quiet, clean and comfortable. All you would expect from the best of Premier Inn

Conveniently located with free parking close to M40. Unfortunately the post code on my booking took me to a dead end about 15 mins from the hotel, then found an alternative post code which worked. The bathroom was different to any experienced at Premier Inn previously, and felt cramped, and shower curtain wasnt long enough so shower sprayed onto bathroom floor. The sink required a bit of a stretch to use, and the plug wasnt very good at emptying. One of the poorest Premier Inn experiences. Food available was fine, with a Costa Coffee and Hotel Chocolat close by

Lovely hotel, but other visitors weren’t considerate as visitors were shouting from early hours all night. No security were around to monitor this. As you can appreciate when you have had a long day, this isn’t acceptable. Corridors should be monitored throughout.

This was our first of three stops on this trip. We were booked in for 2 nights. Price was good and Banbury area was somewhere we had not explored previously. We had an accessible room- this was on the 2nd floor but was fairly near the lifts. Room was a good size, the bed was large and comfy, and the bathroom was fine. Just the usual niggle- the shower head was at its higest point - a struggle to get down. If I was wheelchair bound I would have needed help (Any hotel reading this- in accessible rooms please leave the shower head at its lowest it is easier for tall people to raise than short to lower!) It looked like I had drowned the wetroom but it did dry out quickly so that is a win. We needed extra towels- provided in a flash when requested. Breakfast was the normal all you want. A full breakfast for me, and continental for mum and... the toaster actually toasted the bread in one pass!!! We did eat there one evening and it was.. ok.. nothing special and of course my first choice was unavailable so ended up having the shatring starter as a main! The other evening we got a Greggs too good to go bag from the garage just down the road (a rather well stocked mini Asda) That did us just fine. RIght outside the Premier Inn is a Hotel Chocolate with a Costa next to it. A short drive away is a small retail park (the roundabout is really confusing- you will be in the wrong lane lol) A good stay and yes we would visit again if in the area.

Welcome was OK easy check in. Room as expected not brilliant, it was a bit tired, but not bad. Very reasonably priced. It was nice and quiet had a good sleep, bed large and comfy. Bathroom showed its age, but perfectly adequate. Food was good, they have a restaurant on the premises, not a pub next door. Overall I would stay again

We had previously stayed here and it was a good typical premier inn experience, not so this time. The self check in kiosks were not working so there was quite a queue with only one member of staff checking people in. We arrived after a long day due to flight delays and heavy traffic. We were tired and hungry. Upon checking in I asked if we could eat ASAP. The chap dealing with dining said the earliest they could fit us in was 8.15pm. As it was 6pm at that time we explained we were hoping to eat early as we’d had a long day, the restaurant was only a quarter full at that time. They eventually agreed and the food was very good. Breakfast was ok, maybe not as good as other premier inns. Our room on the first floor was dated, the bathroom needed refitting, peeling and dirty paintwork, the towels were old and tatty. The bed was not comfortable at all which was unusual as premier inn beds are usually nice. I do think that perhaps they are spending all the money on premier plus rooms and the standard rooms are just left. All in all we were disappointed and would not choose to book here again.

This was my first visit to a premier Inn, our room was a good size ( plus room) and spotless. I wasn't expecting too much from the food tbh. However how wrong I was, the food was absolutely excellent. I had linguine with, tomatoes, garlic and chilli, a side of grilled chicken. The chicken was tender, moist and delicious. The service, was excellent, our waitress ? Anna was pleasant and attentive. All round an excellent stay.

We stayed at the premier Inn for a wedding. Staff Molly Paul junior Really looked after us we're very accommodating.would come back

Needed a home from home & premier inn was it. Quiet comfy and great service all at excellent value, £59 the night. Tempted to eat in at the restaurant too, tasty tex-mex and also good value, great staff - Amir, Brandon & Paul. Only question, to breakfast or not to breakfast, at £10.99!

Room throughout was clean including bed and bathroom. Breakfast was fresh and the choice was as much as you needed. Would stay here again, no problem.

Great parking, lovely room, very good breakfast, but when we arrived a bit early there was no staff around to welcome us, the self check in were out of order, when a young girl with ba brown ponytail came near the desk basically ignored us, we explained that we were early and asked if we could get a drink from the bar, had an attitude to serve us, could not be bothered, no conversation, could not pour a decent pint.....then after this we decided to go outside with the drinks, wow, what a disappointment, the patio , chairs and tables had not been cleaned for years?? And the parasols were ready for the dump ( nothing like the photos when booking ) but the welcoming staff later to book in at 3pm were excellent.

Easy and free car parking. I asked for a room with a bath and one was found for me. Cleanliness of the establishment. Excellent choice of good food for breakfast including berries, croissants, cooked breakfast buffet etc. There was a problem with the mixer switch in the bath, to select shower or tap. It was loose and came off. I had to fill the bath with water from the shower. This was in room 2. I reported immediately and staff attended and said they would change my room to no.19 for my second night. Next morning I had to clear all of my possessions into the car because 19 wasn't yet available. In the evening, I checked in again and was given room 2 again. Reception had no knowledge of my problem the previous evening and came into take a look. He found the mixer was still loose and came off in his hand. But adjusted to ensure I could fill the bath by the tap. So that worked, but it was a nuisance having to go through all of that.

Exceptional. Junior, molly, Brandon Made the whole experience very welcoming. Hence why we always return. True credit to the company, premier inn needs more people like this to boost the brand. Bery professional helpful and very friendly very approachable.

Hotel was ok until we saw a mouse run across the floor in the breakfast service area whilst we were having drinks in the evening

When we arrived, the hotel was surrounded by high wire fencing preventing us from getting to the front door. Staff at a nearby restaurant told us the hotel had been closed for renovations for two weeks, starting the day we left on our trip. We were able to find alternate accommodation.

The hotel was being renovated. We were not made aware of this before our stay. There was no hof breakfast just a box containing a box of concentrated orange, a biscuit, granola and raisins. No other services open. Very disappointing. Had we been aware we would not have booked. Why didn't Holiday Inn make an arrangement with Toby Carvery next door to breakfast there.

This hotel is clean, comfortable & very handy for Banbury being just off the M40. There are two restaurants within a few minutes walk for evening meals etc. This hotel is excellent value for travellers & families alike.

Suited our purpose --- my house was full of guests from Netherlands & Liverpool --- I needed a bed close by ( in walking distance & reasonable ) !!

Friendly staff, clean tidy room and very comfortable. Breakfast was great.

Overnight trip for work. Useful location, efficient check in. Average breakfast.

Whilst the room was clean the bathroom was not good. The water pressure was such that we both gave up even trying to use the shower as there was nothing more than a trickle and were told that this was normal for the hotel. Due to this alone, we won't be staying again.

Enjoyable stay with choice of eating places within walking distance

Our stay was excellent wonderful time just the breakfast could be better. thank you

Great stay

We stayed here for 2 nights and it was a plesant stay. Close to tanks alot where we were visiting on the saturday. The hotel is next to a frankie and bennies resturant and also a Toby carvery which is handy. Breakfast is basic but nice

We stayed as a family, with our dog, and took 3 rooms. All rooms were well equipped, clean and comfortable. Surprisingly quiet considering the location near to the road. We ate in Frankie & Benny's which was just opposite. We were advised the menu for evening meals was limited at the hotel, but this was not a problem. Breakfast was fine, hot food on offer and ample choice of buffet. Obvious quality in the bedding and towels. Excellent quality.

One of the worst places I've stayed in. Never again, I've stayed on the 1st floor, in room 106. It was very noisy inside from the nearby roads and the thin curtain do nothing to keep away the noise (or cold for that matter). The room was freezing. Tthe aircon setting was locked on the maximum level of 24 degrees (which it wasn't, as the air it blew was cool). The sticker on the aircon said this was because Holiday Inn likes 'to save environment'. Who are you kidding? Stop treating your customers like idiots please. It's even more insulting to us when your aircon can't heat the air at all and we're freezing. I had to call the reception and after half an hour of wait, I was finally presented with a protable heater. I should be so thankful! Oh, and connecting to their free wi-fi is far from simple! I couldn't connect for ages, then asked the reception only to get a reply that 'sometime this happens with laptops, nothing we can do'. Managed to connect later in the evening (problems with capacity?) only to get cut off every 10 -15 minutes. I wish I booked one of the small (comfy and warm) B&Bs nearby. Holiday Inn Banbury - never again!

This stay was very satisfying after a long tiring day in the pouring rain on August bank holiday. Staff were helpful and made this stay welcoming. The hotel was clean spacious, light and comfortable, breakfast was good. If in the area again I will certainly stay again.

Checkin was quick and easy with plenty of parking. There is a petrol station nearby if you need to fill the tank. Very convenient and easy to find from the motorway.Decent sized room with a very comfy bed.

Holiday inn Banbury was very good. Stayed with my teenage children, the room was nice, and the beds comfortable. Great breakfast and the wifi was very good. Good location, near the motorway and able to get to oxford in approx. 30 mins. Room was a good sized and bathroom was nice.

Hotel very busy every night. Lifts not working. Breakfast included? most days there was nothing left. One day we came down to just beans.. The ashtrays and trash cans were overflowing, and we mentioned this to the staff on numerous occasions. IT wasn't until we emailed the parent company that they were emptied. The rooms were tiny. They called it a family room.. With 2 adults and 2 children it was uncomfortable. Parking was not guest friendly. Overall disappointed for the cost of the room.

Lovely hotel in prime location but hotel staff were not that friendly hardly smiled at all

Overall a good experience. Good clean hotel. Friendly staff. Buffet breakfast very good. Only downside was that the bed was very hard and the sofa bed for the children was also very uncomfortable. Would use again.

A clean room, hot shower, comfortable bed, efficient staff and a simple but inexpensive dinner. Oh and the air conditioner is a huge plus!!!

Perfect for us. Clean and family friendly

Visiting family in the area and found the Holiday Inn to be ideal place to stay. Only really needed a place to sleep and we were very happy with our room. Would stay here again.

I usually avoid these budget chains but gave it a go and it was ok. Breakfast wasn't special but ok. Location was great just off the motorway and the room was very spacious.

Very nice hotel and friendly helpful staff. Pleasantly surprised how modern and refreshing the hotel was. Had read reviews re breakfast before & only 3 hit items, thus was true but there were plenty of alternatives on offer as well. All in all very happy with our stay.

The rooms were standard, at best. Adjoining door to a strangers room was an odd thing to have if not staying with friends/family. Bathroom was horrible and more akin to a hospital than a hotel - very clinical feel. This was all topped off by the worst part of the stay; the breakfast. Suffering from post-wedding hangovers, our group were looking forward to the great "free" breakfast as advertised. Naturally we figured that the standard items on an English breakfast menu would appear, however, we were sorely disappointed. Three things appeared for your English breakfast; beans, sausage, and very anaemic looking scrambled eggs. No hash browns, no mushrooms, no fried eggs, no tomatoes, no bacon. Even my Jewish girlfriend was dismayed by the lack of bacon with her breakfast. To top off the lack of variety, the three things you offered were continuously empty, leaving people standing around having to contemplate a health yogurt or cereal. Seriously, if I’d have known how bad the breakfast would have been, I would have gone elsewhere. How much would I pay to stay in one of these hotels again? Like they advertise their breakfast; Nadda!

Very comfortable stay - nice and quiet. Higher quality than a Travelodge for sure. Free breakfast was ok - nothing special. Still definitely recommended.

Excellent hotel. Although ideally located by the M40 the room was very quiet.

All very comfortable and convenient

Doing a bit of a road trip and staying at a few hotels en route. This hotel was great apart from the bed. Very uncomfortable and even Travelodge had a much, much more comfortable bed.

Fine, clean, nice breakfast, convenient to Banbury.

Pluses were the cleanliness - everything was near new, and it all worked (this seems to be the exception lately). Breakfast was great, and access to the motorway was excellent. By our standards, the room was very tight. We were travelling with a family, and while the fold-out sofabed was adequate for 2 medium size children, it was quite tight for ours (they are tall). Alos, when the bed was folded out, there was no room for anything else. No desk space, no suitcase-opening space, etc. On the plus side, the bathroom was very new and clean, and the shower worked well. Curiously, it lacked a business centre or exercise room - two things I have come to expect from business hotels.

Nice hotel but when we got to the room no soap/shower gel in the room. Having said that, when we went to reception they provided some straight away. Breakfast was not too good - horrible scrabbled egg, overdone beans and very odd sausage. Plenty of other stuff on offer but the cooked breakfast was not good.

A very well maintained quality Inn. The staff were friendly and helpful there were a lot of families. A good quality and plentiful breakfast.

Spend 2 nights with wife & kids for long weekend trip to oxfordshire. Pleasantly priced and well located for various attractions across oxfordshire.

Once again, excellent even fulfilled our request for an accessible room.

All perfectly fine and reasonable. Nothing particularly special, and nothing irksome either. Probably overpriced.

Nice modern hotel and really looked the part until I climbed into bed and sunk straight to the middle. Try as I may I could not get comfortable in such a soft bed offering very little support. Consequently backache forced an early rise the following morning. My wife experienced exactly the same and we were both weary throughout the day as a result. Unfortunately we had booked two nights at the hotel so suffered twice!

Staff very helpful breakfast a real bonus and location from motorway very good .The room however just smelt of air /carpet freshener we did ask to change rooms which management did but the smells remained, not sure how healthy it was!!

You get what you pay for, no frills but excellent , staff were very professional, only gripe Wfi problems ,do not feel one should register, seriously boring and over the top, and after all that and going to reception it worked for five minutes then no more. Apple iPad never had problems before anywhere here or in France. Still good visit Helen

Welcoming staff on reception. Good sized room. Clean and comfortable. Pleasant bar area, and good selection of foods for breakfast. Stayed in one room, two adults with two teenage children.

Clean and comfortable but soul-less hotel - bland. Breakfast was the worst I have had in a hotel or guest house. Poor choice of cooked food, lack of staff, tables not cleared or wiped down. I had to do that myself. Coffee was good though.

We had a family room for two nights. The room was immaculate and plenty big enough for four. The hotel is on the outskirts of Banbury, about 20-25 minutes walk to the centre, but as well as the hotel's restaurant there is an adjacent Frankie & Benny's if you don't fancy the walk.

very pleased with location ,easy to get around from hotel,

Nice hotel, friendly staff and nice food. Unfortunately a few minor damages but nothing that didn't hinder a good nights sleep

Staff were polite and helpful good hotel to stay for short stopovers.

Perfect for my trip, very close to the location and very friendly staff

Couldn't fault it - cheap, clean, friendly and easy to get to...

Our family stay there for a night. The room was clean and comfortable. Breafast was good. Would go back there again. However the wifi only allows 2 devices to be connected, which is a bit insufficient considering the number of devices we now have (phone, tablet and notebook) per person.

everything near perfect

Excellent

Basic room / bad internet connection / very poor choice of food in the evening / lack of interest from morning staff meant eating breakfast in semi darkness until directly requested lighting to be switched on recommend if you want somewhere basic in Banbury

Very nice hotel, room was large and had everything we needed. Heating was an issue, the room tended to be cold but we called the front desk and they did look into it. Breakfast was good, enough to get the day started. The front desk helped us with getting food delivered one night, when things were about to shut.

Stayed at the HI Express Banbury on the way from Stratford down into the Cotswolds. Very conveniently located just off the motorway and plenty of parking due to the out-of-town nature. We were booked into an accessible double room which is larger than the standard rooms. Bed was standard HI fare and tea/coffee making facility provided. However, we felt that the hotel was a little noisy at night - the walls appear to be rather thin and we could hear our neighbours' moves. This was not helped by screaming children on either side of the corridor at a very early time of the morning. Although children will always cry, we had a similar position the night before at a different hotel and didn't really notice due to the thick doors and walls. Breakfast was "minimalist", with just sausages, scrambled eggs, beans and pastries/cereals (no cheese/ham continental fare). No bacon was a bit of a let-down, but we presumed that it was a supply issue rather than standard! In summary, we would describe the hotel as "cheap and cheerful" - fine for an overnight stay but wouldn't stay for a more extended period.

If you need to use both the bed and sofa bed in the room there will not be enough space to fit a travel cot as well.

I was in a disabled room, which was not satisfiing

Lots of free parking, free internet in every room, free breakfast, good working air conditioning, good staff, clean, tidy, quiet, comfortable rooms. Add to that you're 1 minute from the M40, right next to a brand new Franky and Bennys and Toby carvery, and 1 minute from a Shell garage and Costa coffee. I don't have a single thing to complain about in the 5 days and 2 x separate visits in this hotel over a 2 week period.

Typical hotel chain hotel very good for overnight or short stay. Dont expect too much of dinner or breakfast but alternative all day dining within 100 yards .

My wife and I could not fault this hotel which was clean and well laid out, and the room had all that we required for our brief stay. Fortunately the air conditioning in the bedroom meant that we did not have to open the window and hear the traffic on the motorway! The staff were friendly, helpful and efficient.

The hotel was convenient and the room was comfortable with crisp linen and fluffy towels. The staff were very welcoming. A very good breakfast was included in the price.

first stay in an express and were surprised at the high quality. Great breakfast and staff were welcoming and friendly

We could not have picked a better hotel considering that day time temperatures were 28 - 30 degrees and night time temperatures were about 18 degrees. The room had air conditioning and it was such a refreshing feeling to walk into the room, had a fantastic nights sleep too. The only thing I would say about the complimentary breakfast is that it was fine apart from the sausages which were a disappointment. I would definitely recommend the hotel and will probably stay there again.

Checked in straight away, room was great especially the AC with the hot weather, would recommend everyday of the week, great value.

Breakfast buffet gets very high marks! The US HI Expresses should come here to see how a buffet is done right. But I could not get WiFi in my room as advertised, so had to sit in lobby and even then it was sloooooooooow. This property has a couple restaurants/pubs next door, otherwise its in the car to see town or shops.

Hair dryer broken, air conditioner broken, window only opens 2 inches, room was warm, no complimentary in room wi-fi, could not access wi-fi in public areas. Was not a good value for the price. A chain hotel this large should offer free in room wi-fi and check the condition of all its listed amenities.

Nice room with good facilities. Comfortable beds. Excellent breakfast. Staff very welcoming. Every time we went outside, there was an amazing smell of chocolate..lovely!!!

Our experience of the hotel was excellent and we have already spent another night there.

Sofa bed very uncomfortable, but otherwise very nice hotel and breakfast. Great location with franky and bennies plus Toby carvery next door. Very handy.

Close to motorway with food outlets within walking distance. A short drive takes you to Banbury Old Town and canal.

Service for breakfast could have been better and there was a small blip over the type of room requested but overall we can only offer praise for the way the hotel dealt with a crisis when a ring of real sentimental value was left in a bathroom. The hotel staff dealt with this problem with honesty and a desire to solve an undoubted problem as we had long departed the hotel and the area.

Good for motorway connections and town centre, First class all you can eat breakfast.(HOT)

The hotel is pretty new, lovely reception, very modern.The staff are good, all the requests I asked were granted. The rooms are spacious which is why I don't understand the small double bed instead of a king size bed. The mattress was very soft, which means when 2 people share the bed, you both end up in the middle of the bed; which is fine on some occasion, but at 37 weeks pregnant with my pregnancy pillow, it was awful. The bathroom is great, small but sufficient and a really good power ful shower. The breakfast was lovely, everything you need: continental and full english; very good warm croissant and pain au chocolat! overall a nice hotel but if you want a good night sleep, book a twin room.

Hi - stayed overnight for family do nearby - Son with Aspergers Syndrome and Danny Dog- his Cairn mix dog - Could have been a disaster but no -- Staff all great ,room comfortable ,breakfast fine .My only slight downgrading was because corridor carpets on 3rd floor need a clean and could hear other rooms bathroom doors banging throughout the night !! We will be staying again

We arrived late after shopping in Bicester. Very easy to find and parking easy. The room was ready and staff helpful. Wi-fi access was excellent. The next morning, the full breakfast buffet (until 11am!) was great before we hit the road again. Very good experience overall.

The Express by Holiday Inn was a convenient hotel for our stay. We required a sleep over on the way back from London to Manchester and the hotel ticked the boxes. Right next to the motorway junction, clean, comfortable and the hotel staff were also extremely helpful.