Premier Inn Cirencester

Hotel excelente. Superou as expectativas.

Other than being told rather abruptly at 2.47pm we couldn’t access our room till 3pm we had a great 2 night stay. He just could have said it nicer. Restaurant staff were very friendly. The room was incredibly quiet. And the fire alarm system worked perfectly at 4.30am when some knuckle head guest decided he needed a cigarette in his room. We have no hesitation recommending Cirencester Premier Inn.

Good location, shower was excellent and good location

Tudo certo, porém não foram limpar o meu meu quarto, pedimos duas vezes e não foram, ficamos 4 diárias lá sem Limpeza alguma.

What an absolute dive! Arrived and got treated by a chap that was permanently sniffing and wiping away the snot with his hand and then continued to tap on the keyboard and then hand me the key card with the same hand. Walked to my room…. The hallway was filthy clearly hadn’t been hoovered recently. Opened the room, which was allegedly clean but I’d suggest the hoover had only been shown the room not actually plugged in or turned on. Toilet needed a clean. The shower leaked and had clearly been leaking for a time owing to the damage to the ceiling! Rooms don’t get cleaned, you have to request it by trying to find the front desk staff, who are never there. So spent 7 days untouched. Food….. Breakfast ok, selection was good but other than the toast that you do yourself everything was warmish but generally cold. Dinner… OMG always missing food! The first night was told there was no cheese which shuts down half their menu. Second night no buns, on another night there was so little selection I just couldn’t be arsed and went to bed! The disappearing bun issue reoccurred several more times. Tesco and Aldi just over the road so a savvy manager would have sent staff over to purchase what was missing. Did complain one night and was told that they are very good at ordering but if a bigger Premier Inn needs the supply then they just take it and have no control, which I can’t believe. The only way this places stays open is from businesses placing their staff in them with no choice given. Glad to escape at the end of the week!!

Good location. Excellent breakfast, but coffee machine still broken. Early checkin chaotic. Paid for twin, finally given double.

If you want a bed to sleep in and a reasonable breakfast, then this place does exactly that. If you are staying for more than a night or two for work, then I would stay somewhere else. The evening menu in the restaurant is not great, when you've been out all day and want something satisfying or filling then the menu options are poor. The options are odd choices and none of them seem to be suited to anyone other than those who enjoy processed microwavable food. Several nights of my stay many of the items were not available, with the basic stuff not being in stock (Burger Buns). The make your own Pizzas have strange topping options like, pickled onions and poppadom's, and there is a serious lack of vegetables or healthy options. The service was slow, and things were forgotten or just didn't turn up at all, even when it wasn't busy. The staff tried their best and were polite but again information was given on several occasions in relation to the booking but nothing noted down or put onto the system, against the room(despite this being promised) so this resulted in having to relay the same information night after night which got a little boring, especially when it was the same person. The rooms were sort of clean and the bed sheets didn't fit the bed but again if it’s just somewhere to get your head down at the end of the day then its fine.

Room was clean, the staff was lovely.

Stayed 2 nights at the Premier Inn Cirencester. Location is ideal with large supermarkets and a McDonalds close by. Other restaurants about a 10 min walk, easy to find and safe path away from the main roads. Room was really clean. No issues with parking, plenty of spaces. Wifi a bit dodgy, connected fine both days, but couldn't send emails as although connected, signal was low. But no major issue, as IPad worked, so could play games instead. Room had an adjoining door, which I didn't like as was a solo, female traveller, but there was a family in the room next door, so I still felt safe. Huge bath was a relaxing treat, after a long day working and being away from home and family. TV channels great, can't beat a Christmas Movies, even if only October still, but nobody was with me to judge lol Nobody at reception when check in, but soon appeared once bell rung and they finished chatting with a colleague about issues on another floor. Didn't see any staff again until I checked out, but when I did speak to them, they were all friendly. Didn't use the restaurant, only because eating out alone is no fun. Would stay again, for work or holiday.

Terribly grim hotel overlooking McDonalds in Cirencester. Poorly cleaned room, and the onsite restaurant served food I hadn’t seen since the 1980’s. Staff were miserable and unhelpful. Suggest this hotel is renamed Premier Grim. Have never used a budget hotel before and certainly won’t do again.

Great experience...as expected here. Clean and tidy and even with the work being done on the building, we heard nothing,

Great location, excellent and friendly staff. Clean and fresh looking inside and out. The restaurant has recently been changed from a Beefeater to a 'Social' and the menu could be better, along with a better selection of beer/ale at the bar. But what was available was very nice and presented very well.

Excellent service Room lovely and clean Staff friendly and helpful Continental and full English breakfast delighful

We used this hotel for a single night stop over on our way to Cornwall from Liverpool to break the journey. It was a great base to explore the town, as it was our first time in Cirencester and would be more than happy to stay here again if we ever came back to explore further. The person on reception was overrun at Check In with simultaneous check in arrivals, but she performed well and with good humour. She then went onto serve us in the bar and gave us the pointer for our evening meal, which turned out to be a superb Italian restaurant. And she was still serving in the bar, with a smile, when we returned later. A credit to the hotel.

building work is now almost complete so no issues re noise etc. the location is good with ample parking. the staff are pleasant, the rooms are pretty standard with shower in Bath. the cooked breakfast had plenty of choice. evening menu was standard for hotels, pizza burgers etc

Staff are very friendly and helpful. The breakfast was excellent. Hotel is in the process of being updated. Our bedroom did look a little tired but had everything we needed.

Extremely helpful, friendly and cheerful members of staff which made our stay an even more enjoyable one. Good location; within a 20/25 minute walk to the town centre and amphitheatre, 10 minutes to Tesco. No noise from main road.

My sister and I stayed for a Wedding and to explore the Cotswolds. Our stay at the hotel was enjoyable. Good location and walking distance into the centre of Cirencester. Friendly staff and a lovely comfortable Premier Plus room. Slept well and liked the full breakfast which was available until 10:30. Dinner choices were limited but plenty for us. I had been a bit concerned about the limited parking and noise of the building works, but there were no issues. Plenty of parking and no noise.

Most was good

nice clean hotel as you expect with Premier Inn, handy for town and well presented also free parking though the evening meal was a bit of a let down,

Stopped for 1night booked in at5pm fire alarm went off and everyone came outside 1hour later we was let back in no apology or explanation I went down for evening meal to there new in house restaurant small and bland ordered fish and chips served with peas or mushy peas and tartar sauce Was never asked which peas I wanted it came out 40 mins later with garden peas and no tartar sauce I was asked if I wanted any sauces I replied tartar sauce told they had ran out of it Not great as they also serve fish goujons as a starter with comes with tartar sauce The fish was hot at one side and cold at the other end no idea how they managed that left cold end and complained they said sorry took it away but never came back to me Its a 0for customer service Breakfast was good but this is all self service so no need for customer service

Late advice of building work which clearly had been going on weeks. I was told I’d be refunded for advance food payments at checkout. It took 10 phone calls to get a food refund. Nice one Premier Inn, managing your cashflow at the expense of customers. Promised take way breakfast was demolished by 10 or more builders in reception before any customers could get to it. The room wasnt clean. They asked me for an automated post stay review which they said would go on Trip Advisor, well it hasnt been posted so here we go.

Rooms basic, for the money charged. Breakfast was a below standard croissant and fruit as restaurant was being refurbished. Self service coffee machine empty. Friends entered their room and it hadn't been cleaned from previous guests!

Room was good sized and had a settee, it was overlooking the main entrance of hotel. Bed and pillows were comfy. There was no fridge in the room, nor was there an iron and ironboard. There were no slippers neither shower cap for my wife. I went down to enquire at Reception and she replied these items aren't provided. :-( Tea and coffe was provided in the room. We booked the hotel knowing that the restaurant was under renovation and breakfast wouldn't be served. But we werwe infmd that alternate arrangements wud be made. If you have charged us the original rates whc included breakfast then we expected much more then the insipid croissant and green apples ,bananas laid out in the small lobby. You shud hv offered us small cups of yoghurt, small portions of cereals with fresh milk, some sandwiches, more fruits, like plums, berries, peaches etc. The carpet in room was not hoovered, the desk was not wiped clean, during our 4 d stay. You didnt have a system in place where we can hang the Notice on our door instructing hotel to clean the room . You didnt inform us that we had to come down and inform Receptionist to clean our Room !!! We did that once we learnt of this NEW RULE. We are international Travellers and haven't come across this sort of a Rule ! The toilet and bath tub were cleaned well. Towels and napkins were changed every two days whc is very acceptable as we believe in "saving the earth". There were no water bottles provided in room. Air-condition system was operating well. These are our healthy and honest feedback. We had paid you more than we paid Novotel Hotel in Leeds City and expected much better amenities. I look forward to hearing from you re: the corrective actions that you plan to put in place. Frankly I expect a refund in part, for the Rubbish "breakfast" provided. Captain A. D.Moos FNI, FCMMI Dubai

Great hotel, conveniently located for Cotes and surrounding area. I stayed in Premier plus room. The bed was super comfy and the room was very spacious! Large tv, coffee and tea, iron and ironing board were very much appreciated. Good clean bathroom with pleasantly scented body wash. Love soft pillow and crisp white bed linen. Good free parking and quick and convenient check in. friendly staff. The only problem was that restaurant was closed so complementary breakfast in the reception was very poor (choc pastry and apples).

Bed was really comfy BUT the room was very stuffy and the air conditioner wouldn't go down in temperature and the fan didn'twork either. Shower was barely warm enough and only 2 tea bags. No fridge. Only 2 pillows. No flannels. Not informed at time of booking by phone that there was currently no restaurant for breakfast or dinner. Definitely too expensive for what was provided. We should not have had to pay full price.