Premier Inn Northampton Town Centre

This is the second time I have been to this Premier Inn. Its clean and comfortable. Location is perfect in the town centre. Despite being in the town there is little external noise so its quiet. Parking in St Johns nearby was very easy and also reasonably priced; I wish more towns and cities were so easy and sensibly priced. The staff were very helpful and friendly .Will go again

There always seems to be an issue at this hotel. I have been on at least three occasions where I have booked the meal deal and when I have come down for the evening meal I get told there's no chef. No one mentioned anything when checking in or gave me a refund. I have also booked a premium room twice now and then not been given one.

Excellent location. Room is clean and well equipped. Very impressed with the staff. Excellent freshly cooked breakfast, this morning 22nd November, with vegetarian sausages, bacon and poached eggs with a wide variety of other of good quality options. Very pleased with all aspects of this hotel and the staff are efficient and welcoming. Helpful with parking options too. Thank you for an enjoyable two night stay. A Mattison.

Wouldn't have an evening meal here unless you have over 4 hours available to eat. Need more staff (more than 3). QRMachine not working.

Staff very helpful, cheerful,friendly. Location very good for town, quite, no through traffic. Car park s not so good when full near hotel, plenty around though. Rooms lovely, always a spacious and comfortable bed. Value for price, lovely restaurant, good prices 👌

Very friendly staff and excellent service. Pillows uncomfortable. Clean rooms. Great for the price

Location was excellent

Good gluten free, dairy free and vegan options at breakfast, and very helpful staff happy to cook everything separately, and very friendly.

Excellent stay. Natalie, Denzel and Jackie deserve a mention. Great people, friendly and work very hard. Room clean. Quiet location. One minute walk to Derngate Theatre. Breakfast fresh, cooked to order and fabulous. Will definitely stay again when visiting The Derngate.

Good location. Very good food. Rooms are always clean and beds are very comfortable. My family and I stay here every time we’re in town and staff are always lovely. Very welcoming and accommodating. Kate, the manager, is always a pleasure to deal with. Highly recommended.

Yet again what an amazing stay I had, downside the first night was freezing because air con system was broken but not the hotels fault. Room absolutely spotless as always never find anything less when I stay. Staff amazing kind and friendly especially towards my little boy offering to let him carve a pumpkin’ will always recommend here :)

Enjoy our stay very much. However use of the accessible rooms (we found for us) was not suitable - has we had 1, step up to the shower, with no handle to hold on to. Because of this we did not use the shower. So on, our next visit we will insist on a accessible room with a Wet Room -(meaning that it is suitable for a wheelchair user).

Schone ruime kamer met een fijn bed en een prettige badkamer. Heel vriendelijk personeel. Nog geen minuut lopen naar het Royal & Derngate theater en minder dan tien minuten naar een winkelcentrum.

We often sty at the Premier Inn for the rugby and each time we receive an excellent service. Our latest visit was in October. As usual the rooms were exceptionally clean and the staff very friendly and helpful. Brekfast was good. A special thanks to Gail and Gosia for making our stay so enjoyable. Can thoroughly recommend the hotel.

Short 1 night stay, but every member of staff who we spoke to were super friendly and helpful. Breakfast was absolutely spot on too Thank you ☺️

We are regular, if infrequent, visitors to this hotel and it never disappoints. Great location, easy parking options and invariably friendly and helpful staff. In particular, Gail is always so efficient at check in and, if on duty, great at sorting out breakfast. Gosia ensures that the rooms are always spotless. Would not consider staying anywhere else in Northampton.

We are regulars at the Premier Inn Northampton Town Centre but have been away for the summer so this was our first stay for several months. On our arrival we soon received a very warm welcome on our return by Katie the manager and Gosia the head house keeper. They are very busy people but always find time to have a conversation and ask how we are. Our stay was, as usual very comfortable and relaxing. This type of personal touch is ALWAYS appreciated. That’s why we ALWAYS stay here when in Northampton.

Had a slight issue with the air conditioning in the room but the staff went above and beyond to try and sort the problem. They were really friendly and always on hand. Will definitely be returning. Huge shoutout to Gayle who was so funny and so lovely.

check-in was problematic. first, a long que to check-in. the automated/check-in machines were not working. not the ladies fault who managed well. then allocated a single room, paid for a double. had to find the original booking that confirmed it, which did not match the system. wsa able to resolve fairly quickly.

Always have a nice stay. Staff helpful and friendly. The rooms are an ideal size and food very good and cater for gluten free.

We often stay here when catching up with friends from Northampton. On this occasion we did not arrive until 1am and was welcomed by Anita. Anita went out of her way and offered to get some fresh milk for our tea/coffee in the morning. Sometimes it is the little gestures like this that make such as difference. Rooms as always clean and bed super comfy and location spot on.

Unhelpful when called for assistance. No option for what they were suggesting in terms of the number you press to get through to the right department and not put through leaving question unanswered. Booked alternative instead.

Room was nice and staff when friendly when I first walked in night staff not so much dont pay for breakfast not worth it also dont let room. Cleaner clean the room was worse after they had come in